TiE Onyx 2, 3, 4, 5 Service And Programming Manual

							ALTERNATE ATTENDANT, ATTENDANT CONSOLE (ONYX IV)
Description
Programming
Related Features
An attendant with an Attendant Console can forward calls to an Alternate
Attendant group. This is helpful when the attendant must temporarily leave
the console but does not want calls to go unanswered. The attendant presses a
specially programmed Alternate Attendant group key to activate and
deactivate Alternate Attendant. After activating Alternate Attendant, calls
that ring the Attendant Console also ring the Alternate Attendant group. 
calls ring the group like Group Ring calls: an Alternate Attendant group
member just lifts the handset to answer. Alternate Attendant Group members
can be any telephone type.
This feature is only available in ONYX IV and requires an Attendant Console
(P/-N 89055A).
Conditions
None
Default Configuration
No Alternate Attendant groups programmed.
Attendant Console key 20 is undefined.
Required Programming
 Extensions, EE- Ring Group  For each Alternate  enter
the Alternate Attendant group number (Al-A4).
QC- Operator Programming, DSS    Enter the console’s own
extensoin number to enable Alternate Attendant at the Attendant Console.
Other Programming
E- Extensions,  Circuit Type  Assign the Attendant Console circuit type
06. Refer to the Attendant Console feature for addition programming.
Attendant Console/Attendant Position
The Alternate Attendant cannot be another attendant.
Automatic Fault ReportingAttendant alarm indications do not display at the Alternate Attendant.
Group Ring (Ring Groups)A phone in an Alternate Attendant group cannot also be in a Ring Group.
Removing Trunks and Extension From ServiceThe Alternate Attendant cannot remove  and extensions from service.
Issue 1-OFEATURES l-24A 
						

							ALTERNATE ATTENDANT, ATTENDANT CONSOLE (ONYX IV)
Feature Operation
Step 1 
Step 1 
Step 1 l
To enable Alternate Attendant at an Attendant Console:
Press Alternate Attendant kev..
Look for: Attendant  On
You cannot use the  Alternate  procedure (i.e.,  +   ext.+ 3) instead.
To disable Alternate Attendant at an Attendant Console:
Press Alternate Attendant key.
Look for:Alternate Attendant key Off
To answer an Alternate Attendant group call:Listen for: 
Lift handset.Look for:INTERCOM Fast Flash (if an Intercom call)
Line key On (red/green) if an outside call
Listen for:Conversation with caller
If you have a loop key for the call. the key lights only after you answer the call.
   
						

							ANALOG STATION INTERFACE 
AS1 Modules
The Analog Station Interface  module provides standard 2500 set 
service at any extension port. Install the AS1 when the site requires-a limited
number of analog interfaces --
without reducing the number of Line/Trunk
ports. This lets the installer easily connect auxiliary equipment such as
Integrated Voice Messaging without using Special Trunk Interface ports. The
AS1 module can also support on-premise 2500 type telephones. The system
requires an AS1 module for each 2500 type port.
There are two types of AS1 modules: P/N 89748 (without a DTMF receiver)
and P/N 89749 (with an integral DTMF receiver). AS1 P/N 89748 requires
 detection (i.e., a system DTMF receiver) for outgoing calls. When the
number of 
 exceeds the number of DTMF receivers available in the
system, the 
 may “contend” for a receiver. When a receiver is available,
the system passes dial tone to the AS1 on a first 
 served basis. To
limit contention, use the following table to determine the maximum number of
 allowable. Note that other features (e.g., DISA and OPX) may also
require DTMF receivers, which reduces the total available to the 
DialingDTMF
Receivers 
Light210
24
Medium8
420
Heavy26
4
14
To have DTMF receivers, the large systems must have either a  VAU or
 PCB.Each of these  provides two receivers, and replaces
four trunk circuits.Heavy 
 may require the installation of the  and
VAU or 
 The VS must have a PCU Module (not currently
available).
AS1  89749 does not require a system  receiver for outgoing calls.
 PCB
The 8SLU PCB (P/N 88122) provides eight  ports. It plugs into a
Station 
 PCB slot in the large system CEU and replaces 12 extensions.
The 8SLU PCB provides all the capabilities of AS1 P/N 89748, plus: .
 Multiple ports (up to eight connected devices)
 500 (Dial Pulse) service
Two integral DTMF receivers (shared by the eight ports)
If the SLU ports have heavy outgoing 
 traffic, the SLU may require the
use of a system DTMF receiver. Keep this in mind when allocating 
receivers. Also, the 8SLU PCB requires an external power supply/ring
generator. Refer to the system hardware manual for the specifics.
Issue 1-OFEATURES l-25 
						

							ANALOG STATION INTERFACE 
Description
(Cont’d)
Programming
Related Features
Feature Operation
Conditions
a.  modules do not support Dial Pulse (500 type) telephones.
b. The device connected to the  must meet the FCC Part 68 requirements.
for Type  ringers (with a REN of 1  or less). For outdialing, the device
connected must provide standard DTMF signals. Do not connect a
telephone with an electro-mechanical ringer.
c. Do not install a telephone connected to an 
 off-premise. Wiring from
the system to the 
 modular jack should not exceed 2500 feet using 22
AWG two-pair twisted wire. Wiring from the modular jack to the analog
device should not exceed 100 feet using 22 AWG two-pair twisted wire.
d. Analog devices which use automated 
 should incorporate dial tone
detection, particularly in applications with heavy dialing traffic.
e. The system dedicates a DTMF receiver to a P/N 89748 AS1 for six seconds
after the user dials a digit (or until dial tone times out). After that interval,
the receiver becomes available to other users.
Default Configuration
None
Required Programming
(AS1 extensions use E- Extension programming for features, not E- Trunk
programming.)
E- Extensions, Et- Circuit Type 
 Assign type 05 for AS1 P/N 89748 and the
 ports. Assign type 51 for  P/N 89749.
Other Programming
IT- Activate/Deactivate Decoders  Activate or deactivate the system DTMF
decoders (receivers). A service technician may have to do this during
troubleshooting to isolate a faulty receiver.
Off-Premise Extension (OPX)
A 2500 set connected to an  offers the same features as an Off-PremiseExtension. Refer to the Off-Premise Extension feature for more details.
Voice Mail Compatibility
 can provide the DTMF interface for Voice Messaging.
Refer to the Off-Premise Extension feature.
 FEATURES   
						

							 STATION INTERFACE 
 For Your Notes 
Issue 1-O
FEATURES  
						

							ATTENDANT CONSOLE  
Description
The ONYX IV system allows up to four Attendant Consoles. The Attendant
Console offers unique features that streamline call processing for operators.
These features include:
 Special function keys that simplify placing and answering calls,
transferring calls and putting calls on Hold.
Feature keys for speeding up other common attendant functions
20 programmable keys for one button access to extensions and selected
features
A 40-character, two-row alphanumeric display for comprehensive call
status messages
The following paragraphs summarize the features and related benefits
available with the Attendant Console. For complete details on all the
Attendant Console features, refer to the Attendant Console Feature Handbook
(P/N 
Note:You can mix any combination of Attendant Consoles and attendant  
the same system.
Attendant Console Special Function Keys
The Attendant Console has oversized, easy-to-use keys for the most
frequently-used functions.
This key...Lets the attendant...
RELEASEDisconnect a  clear alarms or get Intercom dial tone (to placeIntercom calls).Press this key also to clear the display (while not on a
call).
CLEARDisplay  (remember to write them down before pressing Release
to clear them). Press this key also to clear the display without releasing.
active call.TRANSFERInitiate a screened Transfer (TRANSFER + ext.) or Handsfree Transfer(TRANSFER + ext.  VOICE  For an unscreened Transfer of an
incoming call, just dial the destination extension number while on a
call.
l-26B FEATURES  1-O 
						

							ATTENDANT CONSOLE (ONYX IV)
Description
(Cont’d)
Attendant Console Special Function 
 Dial Pad
Issue 1-OFEATURES  
						

							ATTENDANT CONSOLE (ONYX IV)
Description
Attendant Console Loop. Recall and Hold 
The five loop keys are for placing and  outside (trunk) calls. In
programming. 
 assign a loop  to incoming trunks and outgoing trunk
groups. 
  each loop  a dual function: Press it  idle to place
a trunk-group call or press it 
 flashing to answer a trunk call. Since each
trunk 
 an assigned key. that attendant can tell the type of trunk by the key
it rings. Refer to Programming Loop Keys below.
The Attendant Console has Recall keys for calls that have been Parked,
Transferred or placed on Hold and then not picked up. These calls eventually
recall to their assigned incoming loop key.
This lets the attendant identify the
type of recalling trunk call 
 before answering it.
When the attendant places a call on Hold, it waits on one of the five Hold
keys. The calls remain on the Hold keys until picked up or until they recall
the appropriate RC (recall) key.
 By having separate keys for each call on
Hold, the attendant can visually keep track of the held calls.
This key...
HOLD (1-I)
 (Loop
Keys 
(Recall 
Lets the attendant...
Put a call on Hold (five maximum). The console does not  Hold.  calls left on Hold too long recall to the key. Trunk calls left on Hold too long recall to their respective RC(recall) keys.
Place and answer trunk calls. For answering calls, you assign each
trunk to a specific loop key. For placing calls, you assign each 
key to a trunk group.
Retrieve unanswered trunk calls previously placed on Hold,
Transferred or Parked. Trunks ring the recall key that corresponds to
their incoming loop key. For example, if a trunk would normally ring
 it recalls RCI .
If a loop key is busy, additional incoming calls queue (stack up) on the busy
loop key. The system processes the calls on a first-come, first-served basis
when the key becomes idle.
Recalls occur after the QT- Hold Recall Time interval.
   
						

							ATTENDANT CONSOLE (ONYX IV)
Description
Attendant Console Loop. Recall and Hold Keys
Hold Keys
  (line) Keys
-Recall Keys
Issue 1-OFEATURES 1-26E 
						

							ATTENDANT CONSOLE (ONYX IV)
Description
(Cont’d)
Attendant Console Feature 
The Attendant Console has dedicated feature keys. Some of thess-feature
keys. like SAVE and CONF. and are the same as those on the 
 Others,
like AUTO and INT. have functions unique to the console.
This key...
 UP
DOWN
SAVE
REDIAL
AUTO
 TRF
CONF
SPLIT
PAGE
FLASH
NIGHT
Lets the attendant...
Set the handset and incoming ringing volume. Also use these  to
set the display contrast and select from the Intercom Directory 
list.Change the system time  + HHMMSS  RELEASE) or
date  twice + MMDDYY + RELEASE)
Save an outside number (press SAVE after placing call) or redial a
Saved Number (press SAVE while idle). The display shows,
“NUMBER SAVED.”Redial an outside number (press REDIAL while idle)Enable or disable Automatic Answer.Make a Handsfree Transfer (TRANSFER  ext. + VOICE Set up a Conference (first call + CONF + second call + CONF)
Alternate between two calls (first call + SPLIT to get newest waiting
call)Make an All Call PageAnswer incoming Intercom calls or Intercom recallsFlash a trunk (place or answer call  FLASH) or respond to a VoiceMessaging System Message Waiting
Enable or disable the Night Mode
 FEATURESIssue 1-O