TiE Onyx 2, 3, 4, 5 Service And Programming Manual

							Q- SYSTEM  PROGRAMMING
QL-  CODES, SERVICE LINE NUMBERS
Description
Related
Programming
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Use this option to assign the trunk  master number for each of the
rotaries used  ARS. LCR. Service number 01 should be the DDD trunk
group. This entry should correspond to the EA- First Trunk in Group entry.
 you are programming  this is the last QL option you have to program.
If 
you are programming LCR.  must enter additional data for:
QL- COS Needed to Access 
 Route
QL- Type of Service
QL- Access Code
QL- Security Code
This option does not apply to key systems.
Conditions
None
Default Value
No rotaries assigned (00).
Automatic Route Selection
E- Trunks, 
 Nest Trunk in Outbound Rotary  ARS requires outbound
trunk rotaries. This prompt determines the selection sequence for trunks
within each rotary.
E- Trunks,  Trunk Service Number  Assign a Service Number to each
trunk used for ARS. ARS routes calls to Service Numbers, not trunks.
E- Trunks, EA- Trunk Group Assignment (First Trunk in Group) 
Group trunks in  by assigning each one the same First Trunk in Group
number.
GA- ARS Editor  Program the ARS options. Refer to Appendix A for
complete details.
QL-  Codes, LCR or ARS Enable  Enter 2 to enable
ARS.
QL-  Codes, Number of Services  Designate how many
services (trunk rotaries) ARS will use.
Least Cost Routing
E- Trunks, 
 Trunk Service Number  Assign a Service Number to each
trunk used for LCR. LCR routes calls to Service Numbers, not individual
trunks.
GL- LCR Testing  Use this option to display your current LCR
configuration and make changes to your LCR database.
QL- 
 Codes. LCR or ARS Enable  Enter 1 to enable
LCR.
QL-  Codes, Number of Services  Designate how many
services (trunk rotaries) LCR will use.
QL- 
 Codes, COS Needed to Access ALT Route  Enter
the minimum COS that the system requires before 
 a call to the
alternate route (if primary route is busy).
QL- 
 Codes, Type of Service  Enter the type of 
number (O-5). For example, for DDD or WATS, enter 0.
Refer to Appendix A for details on programming ARS.
Issue 1-O CONFIGURATION2-285 
						

							Q- SYSTEM WIDE 
QL-  CODES.  LINE 
Related
Feature Reference
Instructions
Step 1 l
Step  l
Step 3 
QL-  Codes,  Code  For dial-up services. enter
the access code (telephone number) for the service.
QL- 
 Codes,  Code  For dial-up services, enter
the security code the service requires.
Automatic Route Selection
Least Cost Routing
To enter data on the PRF:
For QL- Service nn Line Number? on Table 10, enter the master number for
each of the 
 trunk rotaries.
To 
enter data at the programming terminal:
After entering data for QL- Number of Services, you see: 
SERVICE 01 
NUMBER?
Enter data from Table 10 for service (rotary) 01 and press ENTER.
If you are programming LCR, you see: COS NEEDED TO ACCESS ALT
ROUTE?
Go to QL- COS Needed to Access  Route on the next page.
OR
 If you are programming ARS, you see: SERVICE 02 LINE NUMBER.
Program additional service numbers (02-10) as required.
     
						

							Q- SYSTEM WIDE PROGRAMMING
QL- 
 CODES, COS NEEDED TO ACCESS ALT ROUTE
Description
Related
Programming
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Use this option to set the minimum COS (00-27) LCR requires before routing
a call to the alternate route. This can occur only if 
 primary route is busy.
If you enter 10. for esample. extensions 
 a COS of 00-10 can  the
alternate route. Extensions 
 a COS of  cannot use the alternate
route. If you enter 27. all classes of service can use the alternate route.
This option only applies to systems with LCR installed. This option does not
apply to systems 
 ARS. This option does not apply to VS.
Conditions
None
Default Value
All classes of service can access the alternate route (00).
Least Cost Routing
E- Trunks, 
 Trunk Service Number  Assign a Service Number to each
trunk used for LCR. LCR 
routes calls to Service Numbers, not individual
trunks.
 LCR Testing  Use this option to display your current LCR
configuration and make changes to your LCR database.
QL- 
 Codes, LCR or ARS Enable  Enter 1 to enable
LCR.
QL-  Codes, Number of Services  Designate how many
services (trunk rotaries) LCR will use.
QL-  Codes, Service Line Numbers  Indicate the trunk
rotary master number for each of the rotaries used by LCR. This should
correspond to the 
 First Trunk in Group entry.
QL- 
 Codes. Type of Service  Enter the type of service
number (O-5). For example, for DDD or WATS, enter 0.
QL- 
 Codes, Access Code  For dial-up services, enter
the access code (telephone number) for the service.
QL- 
 Codes. Security Code  For dial-up services, enter
the security code the service requires.
Feature Reference
Least Cost Routing
Instructions
Step  
Step 1 
Step  l
To enter data on the PRF:
For QL- COS Needed to Access Alt Route on Table 10, enter the COS
number (00-27).
To enter data at the programming terminal:
After programming QL- Service Line Numbers, you see: COS NEEDED TO
ACCESS ALT ROUTE?
Enter the COS number from Table 10. You see:  OF SERVICEGo to QL- Type of Service on the next page.
Issue 1-OSOFIWARE CONFIGURATION2-287 
						

							 SYSTEM WIDE PROGRAMMING
QL- 
 CODES. TYPE OF 
Description
Related
Programming
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Feature Reference
Use this option to enter the  of service (O-5) for each LCR  number
(trunk rotary). The choices are:
0 
1 FX Line
2 MCI. Tie line
3 Western Union
4Same as  (but does not strip the leading 1)
Same as  (but does not strip the leading 1)
This option only applies to systems with LCR installed. This option does not
apply to systems with ARS. This option does not apply to VS.
Conditions
None
Default Value
DDD. WATS (type 0)
Least Cost Routing
E- Trunks,  Trunk Service Number  Assign a Service Number to each
trunk used for LCR. LCR routes calls to 
Service Numbers, not individual
trunks.
GL- LCR Testing  Use this option to display your current LCR
configuration and make changes to your LCR database.
QL-  Codes, LCR or ARS Enable  Enter 1 to enable
LCR.
QL-  Codes, Number of Services  Designate how many
services (trunk rotaries) LCR will use.
QL-  Codes, Service Line Numbers  Indicate the trunk
rotary master number for each of the rotaries used by LCR. This should
correspond to the 
EA- First Trunk in Group entry.
QL-  Codes, COS Needed to Access ALT Route  Enter
the minimum COS that the system requires before routing a call to the
alternate route (if primary route is busy).
QL-  Codes, Access Code  For dial-up services, enter
the access code (telephone number) for the service.
QL-  Codes, Security Code  For dial-up services, enter
the security code the service requires.
Least Cost Routing
 A RF      
						

							Q- SYSTEM WIDE PROGRAMMING
QL- 
 CODES, TYPE OF SERVICE
Instructions
Step  
Step I l
Step  
Step 3 
Issue 1-O
To enter data on the PRF:
For QL- Type of 
on Table  enter the Service type for  LCR
service number (rrunk 
To enter data at the programming terminal:
After programming QL- COS Needed to Access 
 Route. you see: TYPE OF
SERVICE
Enter the type of service for service number 01 from Table 10.
  you enter service  0 or 1. you see: SERVICE 02 LINE NUMBER.
Go back    ice Line  and enter data for your remaining numbers.
OR
 If you enter  2. 3. 4 or   see: ACCESS CODEGo to QL- Access Code on the next page.
SOFTWARE CONFIGURATION2-289 
						

							Q- SYSTEM WIDE 
QL-  CODES, ACCESS CODE
Description
For 
 types 5.  this option to enter the service’s access code.
With dial-up MCI. for example. this would be the MCI local number. The
access code can be up to 11 digits ion consisting of the digits  and 
This option only applies to systems with LCR installed. This option does not
apply to systems 
 ARS. This option does not apply to VS.
None
Default Value
No code entered.
Related
Programming
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Feature Reference
Instructions
Step 1 l
Step  l
Step 2 l
Least Cost Routing
E- Trunks, 
 Trunk Service Number  Assign a Service Number to each
trunk used for LCR. LCR routes calls to Service Numbers, not individual
trunks.
GL- LCR Testing Use this option to display your current LCR
configuration and make changes to your LCR database.
QL- 
 Codes, LCR or ARS Enable  Enter 1 to enable
LCR.
QL-  Codes, Number of Services  Designate how many
services (trunk rotaries) LCR will use.
QL- 
 Codes, Service Line Numbers  Indicate the trunk
rotary master number for each of the rotaries used by LCR. This should
correspond to the 
 First Trunk in Group entry.
QL- 
 Codes, COS Needed to Access ALT Route  Enter
the minimum COS that the system requires before routing a call to the
alternate route 
 primary route is busy).
QL- 
 Codes,  of Service  Enter the type of service
number (O-5). For example, for DDD or WATS, enter 0.
QL- 
 Codes, Security Code  For dial-up services, enter
the security code the service requires.
Least Cost Routing
To enter data on the PRF:
For QL- Access Code on Table 10, enter the access code for each LCR service
number (trunk rotary).
To enter data at the programming terminal:
After programming QL- Type of Service (and entering type 
 you see:
ACCESS CODE
Enter data for QL- Access Code from Table 10 and press ENTER. You see:
SECURITY CODE?
To erase an access code, type N.
If your access code is 11 digits long, you don’t have to press RETURN.
Go to QL- Security Code on the next page.
   Issue 1-O 
						

							Q- SYSTEM WIDE 
QL-  CODES, SECURITY CODE
Description
Related
Programming
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Feature Reference
Instructions
Step  
Step  
Step  l
Issue 1-O
For service types  use this option to enter the service’s security code,
After dialing the access code. the caller must dial the security code before the
service will accept the call. The security code can be 
 to 9 digitslong.
consisting of the digits O-9. 
 and 
This option  applies to systems with LCR installed. This option does not
apply to systems 
  This option does not apply to VS.
Conditions
None
Default Value
No code entered.
Least Cost Routing
E- Trunks,  Trunk Service Number  Assign a Service Number to each
trunk used for LCR. LCR routes calls to Service Numbers, not individual
trunks.
GL- LCR Testing  Use this option to display your current LCR
configuration and make changes to your LCR database.
QL-  Codes, LCR or ARS Enable  Enter 1 to enable
LCR.
QL-  Codes, Number of Services  Designate how many
services (trunk rotaries) LCR will use.
QL-  Codes, Service Line Numbers  Indicate the trunk
rotary master number for each of the rotaries used by LCR. This should
correspond to the 
EA- First Trunk in Group entry.
QL-  Codes, COS Needed to Access ALT Route  Enter
the minimum COS that the system requires before routing a call to the
alternate route (if primary route is busy).
QL-   Type of Service  Enter the type of service
number (O-5). For example, for DDD or WATS, enter 0.
QL-  Codes, Access Code  For dial-up services, enter
the access code (telephone number) for the service.
Least Cost Routing
To enter data on the PRF:
For QL- Security Code on Table 10, enter the security code for each LCR
service number (trunk rotary).
To enter data at the programming terminal:
After programming QL- Access Code, you see: SECURITY CODE
Enter data for QL- Security Code from Table 10 and press ENTER. YOU see:
SERVICE 02 LINE NUMBER
To erase a security code.  N.
If your security code is 9 digits long. you don’t have to press RETURN.
Go back to 
 Service Line Numbers and enter data for your remaining numbers.
 CONFIGURATION 2-291 
						

							 SYSTEM WIDE PROGRAMMING
QM- MUSIC/RELAY CONTROL, BGM LINE NUMBER
Description
Related
Programming
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Feature Reference
Instructions
Step 1 l
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Step 3 l
In the large systems. use this option to designate the trunk circuit connected to
the Background Music music source (e.g.. 05). You cannot use the trunk
circuit you designate here for 
 other purpose. In VS, enter Y to enable
 Music;  to disable. Refer to the system Hardware Manual for
 installation details.
Conditions
In VS. Background Music uses the fourth trunk circuit on the first CO Module
in the main CEU. Although 
 connect to the CEU MOH terminals, you
cannot use the fourth trunk circuit for trunks. Refer to the system Hardware
Manual for additional installation details.
Default Value
No trunk assigned (00).
Background Music
E- Trunks,  Circuit Type  The trunk used for BGM must be circuit type
X. If you want to use the BGM trunk later on for another function, remember
to:
 Remove the assignment in QM- BGM Line Number
Reset the associated line/trunk PCB (using IR- Reset Line/Trunk Card)
Change the trunk to the desired circuit type (using the E2 option)
Perform a side tone test on the trunk  the IS- Side Tone Test option)
Background Music
To enter data on the PRF:
For QM- BGM Line Number on Table 10, enter the BGM trunk circuit
number for the large systems. For 
 enter  or N(o).
To enter data at the programming terminal:
Type  You see: 
(Large systems) Type M. You see:  LINE NUMBER?
OR
 Type M. You see: BGM
(Large systems) Enter the trunk circuit number for QM- BGM Line Number
from Table 10 and press 
ENTER. You see: MOH LINE NUMBER?To erase an entry. enter 00.
(VS) enter Y(es) or N(o) from Table Go to MOH Line Number on the next page. 
						

							Q- SYSTEM WIDE 
QM-  CONTROL, MOH LINE NUMBER
Description
Related
Programming
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Feature Reference
Instructions
Step  l
Step 1 
Step  
Issue 1-O .
In the large systems. use this option to designate the trunk circuit connected to
the Music on Hold music source (e.g..02). YOU cannot use the trunk circuit
you designate here for any other purpose.
YOU can make the same entrv for
QM- MOH Line Number and 
 BGM Line Number, if desired. In 
enter Y to enable Music on Hold: N to disable. Refer to the system Hardware
Manual for additional installation details.
In VS. Music On Hold (for internal extensions) uses the fourth trunk circuit
on the first CO Module in the main CEU. You cannot use the fourth trunk
circuit for trunks. (Music on Hold for outside calls does not use the trunk
circuit.) If you want MOH for trunks 9-16, connect the MOH terminals on the
main CEU to the MOH terminals on the expansion CEU. Refer to the system
Hardware Manual for additional installation details.
Default 
No trunk assigned (00).
Music On Hold
E- Trunks, 
 Circuit Type  The MOH trunk port must be uninstalled
(circuit type X). If you want to use the MOH trunk later on for another
function, remember to:
Remove the assignment in QM- MOH Line Number
 Reset the associated line/trunk PCB (using IR- Reset Line/Trunk Card)
Change the trunk to the desired circuit type (using the E2 option)
Perform a side tone test on the trunk  the IS- Side Tone Test option)
Music On Hold
To enter data on the PRF:
For QM- MOH Line Number on Table 10, enter the MOH trunk circuit
number for the large systems. For VS, enter Y(es) or N(o).
To enter data at the programming terminal:
After programming QM- BGM Line Number, you see: 
MOH LINE NUMBER
(MOH IN VS)?
(Large systems) Enter the trunk circuit number for QM- MOH Line Number
from Table 10 and press 
RETURN. You see:  ALL PAGE/NIGHT AUDIBLE
LINE NUMBER
To erase an entry. enter 00.
If you enter a trunk for QM- MOH Line Number, go to QM- MOH On Transfer on
the next page.
If you  make an entry (or enter 00), go to QM- Ext Page/Night Audible Line
Number.
(VS) Enter Y(es) or N(o) from Table 
If you enter Y(es) for QM- MOH Line Number, go  QM- MOH On Transfer  
next page.
 you enter N(o). go to QM- Ext Page/Night Audible Line Number.
 CONFIGURATION2-293 
						

							  x     
QM- MUSIC/RELAY CONTROL,  ON TRANSFER
Description
Related
Programming
Feature Reference
Instructions
Step 1 
Step  l
Step  l
Use this option to determine if transferred callers should hear Music on Hold
or 
 tone. If enabled (Y). transferred callers hear Music on Hold while
they wait for their call to go through. If disabled (N). transferred callers hear
 tone.
For this option to function.  must have:
lMusic on Hold installed (refer to the Music on Hold feature)
 Designated a trunk in QM-  Line Number
None
Default 
MOH for transferred calls enabled (Y).
None
None
To enter data on the PRF:
For QM- MOH On Transfer on Table 10, enter Y(es) to enable MOH for
transferred callers. Enter N(o) to have transferred callers hear 
 tone.
To enter data at the programming terminal:
After programming QM- MOH Line Number, 
you see: MOH ON TRANSFER
Enter data for QM- MOH On Transfer from Table 10. You see:  ALL
PAGE/NIGHT AUDIBLE LINE NUMBER
Go to QM- Ext Page/Night Audible Line Number on the next page.
2-294 SOFI-WARE CONFIGURATION Issue 1-O