TiE Onyx 2, 3, 4, 5 Service And Programming Manual

							Q- SYSTEM WIDE PROGRAMMING
QH- OPA 
 LINE n DAY AND NIGHT MESSAGE
Description
Related
Programming
l
l
Feature ReferenceThis option sets the message (2-7) a caller hears after the OPA answers a
trunk. You can 
assign a message for both day and night mode operation.
Make an entry for each trunk the OPA should answer. Keep the 
 in
mind 
 assigning messages:
 Message 0 is the ACD  overflow message.
 Message 1 is the “All lines are  message. You cannot record message
01.
 Message 2 is the error message. A caller dialing an incorrect code hears
message 02.
These options do not apply to VS.
Conditions
None
Default Value
All callers hear message 0 (the  overflow message).
Operator Assistance
To have OPA answer the trunk...
E- Trunks. 
 Direct Trunk Termination  To have OPA intercept
incoming calls on a trunk day and night, enter the number of the first port on
the 
 PCB. Intercept occurs after the first ring.
E- Trunks, EI- Night Call Route 
 To have OPA intercept incoming calls on
a trunk at night only. enter the first port on the 
 PCB. Intercept
occurs after the first ring.
To configure the OPA dialing and message options...
CP- Inhibit OPA Transfers to Extension (BYO:l) 
 Allow/deny OPA
Transfers to extensions with this Class of Service.
E- Extensions, 
 Class of Service  Assign Class of Service to extensions.
QE- Line 
Gain Table  Program the last two trunk ports of the 
PCB for -6  gain.
 OPA Configuration, OPA Group Routing  Assign the termination
(destination) for each OPA access digit (1, 2, and 4-9). Callers reach the
termination when they dial the digit. The termination can be an extension,
ring group or an 
 master number. The recorded messages should
describe the terminations reached by these single digits. Don’t assign an OPA
access code to an extension with 
 set (1).
To set Automatic Attendant Overflow...
QH- OPA Configuration, Overflow 
 for Operator (l-4)  For each
operator, designate the OPA message (2-7) for overflow calls. To disable call
overflow to the OPA, enter 0.
QT- System Timers, OPA Overflow Ring Control  Indicate the number of
rings 
 before operator overflow to the OPA occurs. This pertains only
to operator overflow calls.
Operator Assistance
Issue 1-OSOFTWARE CONFIGURATION 2-265 
						

							Q- SYSTEM WIDE PROGRAMMING
QH- OPA CONFIGURATION, LINE n 
 AND NIGHT MESSAGE
Instructions
Step 1 l
Step 1 l
Step  l
Step 3 l
Step  l
Step  l
To enter data on the PRF:
For QH- Day Message and QH- Night Message on Table 10, enter the OPA
message (2-7) for each trunk. If desired. day and night operation can select
the same message.
To enter data at the programming terminal:
After programming OPA Group Routing, you see: 
LINE # 01
 Press RETURN toPress RETUR
 trunk 1. You see: DAY MESSAGE
  program a different trunk.
Enter the QH- Day Message entry for this trunk from Table 10. You see:
NIGHT MESSAGE
Enter the QH- Night Message entry for this trunk from Table 10. You access
the next consecutive trunk.
 Repeat steps to enter more data.
OR
 Press ESC to return to the Main Menu.
Issue 1-O 
						

							Q- SYSTEM  
QI-  ACCOUNT CODE LIST
Description
Related
ProgrammingUse this option to enter codes into the Verifiable Account Code list. You can
enter up to 601 codes 
 in VS). Each code can be from 2-10 digits long.
using the digits O-9. You can also use this option to delete and list 
 codes.
When listing the codes. the 
 puts them in descending numerical order
(0. 9-l). sorted 
 the first digit only.
Conditions
None
Default Value
No Verifiable Account Codes programmed.
Account Code Capability
QL- 
 Codes.  Account Codes 
Enable/disable Mandatory Account Codes.
QL- 
 Codes, Verifiable Account Codes  Enable/disable
Verifiable Account. Codes.
QL-  Codes, Account Codes for Toll Calls Only 
Enable/disable Mandatory Account Codes for all outside calls or just for toll
 calls.
QL-  Codes, Minimum COS for Mandatory Account
Codes 
 Set the minimum COS number that requires Mandatory Account
Codes.
Feature Reference
Account Code Capability
Issue 1-OSOFTWARE CONFIGURATION 2-267 
						

							Q- SYSTEM WIDE 
 VERIFIABLE ACCOUNT CODE LIST
Instructions
To enter data on the PRF:
Step  Enter your system’s QL- Verifiable Account Codes in Table 11.
To enter data at the programming terminal:
Step 1 l
Press Q. You see: 
Step  lPress I. You see: 
Step 3 lUse the chart below to enter codes into the list.From this menu this use  options
  
DATA  code from Table IO andpress ENTER.
 making all  entries. press ENTERIO PO back IO  oorions.
  code fromDATA Enter code from Table  and
press ENTER.
 making  your envies. press ENTERIO go back to  options.
 1-O 
						

							Q- SYSTEM WIDE PROGRAMMING
Q J-  CALL CONTROL, SECOND CHANNEL ACCESS
Description
Related
Programming
Feature Reference
Instructions
Step  l
Step  
Step  
Step 3 l
Use this option to control the types of calls that broadcast over a dual channel
Data Set’s idle second channel. This option only applies to Data Sets
programmed for dual channel operation (circuit type 03 
 P/N 89054). A call
can broadcast over the idle second channel only when the user is busy on a
handset call.
If enabled (Y). the following calls broadcast over the Data Set’s second
channel:
 Intercom calls from a  placed using the  DSS key. Refer to
the Intercom feature.
 Calls from the Data Set’s Hotline partner placed using the telephone
Hotline 
 Refer to the Hotline feature.
 Any type of Intercom call from an attendant (DSS key, Hotline key, 
up or DSS Console key). Refer to the Intercom feature.
If disabled (N). any call that 
 normally voice-announce broadcasts over
the Data Set’s second channel.
Conditions
None
Default Value
Second Channel access restricted (Y).
None
None
To enter data on the PRF:
For QJ- Only Hotline Access to 2nd Chan on Table 10, enter Y or N.
To enter data at the programming terminal:
Type Q. You see: 
Type J. You see: ONLY HOTLINE ACCESS TO 2ND CHAN?
Enter Y or N for QJ- Only Hotline Access to 2nd Chan from Table 10. 
either case, YOU see: INHIBIT VOICE CALL?Go  Intercom Call Control, Voice Call on the next page.
Issue 1-O
 CONFIGURATION 2-269 
						

							Q- SYSTEM  
QJ- INTERCOM CALL COWTROL. VOICE CALL
Description
Related
Programming
Feature Reference
Instructions
Step 1 l
Step 1 
Step 2 
Use this option to enable/disable voice-announced Intercom calls 
 Refer to  Intercom feature. If disabled (N). the system  
announced Intercom calls if also  at the destination  If
enabled (Y). all intercom calls ring the destination extension.
Conditions
Voice-announced calls cannot occur at  extensions.
Default 
Voice-announced Intercom calls not inhibited (N).
None
None
To enter data on the PRF:
For QJ- Inhibit Voice Call on Table 10, enter Y or N.
To enter data at the programming terminal:
After making an entry for QJ- Second Channel Access, you see: 
INHIBIT
VOICE CALL?
Enter Y or N for QJ- Inhibit Voice Call from Table 10. In either case, you see:
INHIBIT HANDSFREE REPLY?Go to QJ- Intercom Call Control, Handsfree Reply on the next page.
   a  
						

							Q- SYSTEM WIDE PROGRAMMING
Q J- 
  CONTROL, HANDSFREE REPLY
Description
Use this option to enable/disable handsfree reply to voice-announced
Intercom calls system-wide. If disabled (Y). an extension user must-lift the
handset to respond to a voice-announced Intercom call. If enabled 
 an
extension user can 
 to a  Intercom call by just speaking
toward the phone.
Voice-announced calls cannot occur at  extensions.
Default Value
Handsfree reply permitted (N).
Related
Programming
Feature Reference
Instructions
Step  
Step  l
Step I l
Issue 1-O
None
None
To enter data on the PRF:
For QJ- Inhibit Handsfree Reply on Table 10, enter Y or N.
To enter data at the programming terminal:
After programming QJ-  Call Control, Voice Call, you see: INHIBIT
HANDSFREE REPLY?
Enter Y or N for QJ- Inhibit Handsfree Reply from Table 10. In either case,
you see: INHIBIT ALERTS, CALL WAITING?
Go to QJ- Intercom Call Control. Alerts (Call Waiting) on the next page.
SOFTWARE CONFIGURATION2-271 
						

							Q- SYSTEM WIDE 
Q J-  CALL  ALERTS  WAITING)
Description
Related
Programming
Feature Reference
Instructions
Step 1 l
Step 1 
Step 2 
Use this option to  or  Call  beeps. Refer to the Call
Waiting feature. If 
 (S). estension users can hear Call Waiting beeps
for camped-on calls.If denied (Y). estension users  hear Call-Waiting
beeps.
Conditions
This option has no affect on Off-Hook Signaling.
Default 
Call Waiting alerts 
Call Waiting (Camp-On)
CP- Inhibit Camp-On 
  Allow or deny an extension’s capability to
send Call 
 tones when the user dials 2.
CP- Direct Trunk Access and Trunk Camp-On 
  An extension
user with Direct Trunk Access can camp-on to a busy trunk.
E- Extensions, 
 Class of Service  Assign Class of Service to extensions.
 Waiting (Camp-On)
To enter data on the PRF:
For QJ- Call Waiting on Table 10. enter Y or N.
To enter data at the programming terminal:
After programming QJ- Intercom Call Control, Handsfree Reply, you see:
INHIBIT ALERTS, CALL WAITING?
Enter Y or N for QJ- Call Waiting from Table 10. In either case, you see:
CALL FORWARD?Go to QJ- Intercom Call Control, Alerts (Call Forwarding) on the next page.
 SOFTWARE  Issue 1-O 
						

							Q- SYSTEM WIDE 
QJ-  CALL  ALERTS (CALL FORWARDING)
Description
Related
Programming
Feature Reference
Instructions
Step  l
Step 1 
Step  
Use this option to  the Call Forwarding reminder message. Refer
to the Call 
 feature. If allowed (N), a voice message periodically
 to remind the user that their calls are forwarded. If denied  the
 message never plays. The reminder message is, “Your calls have
been forwarded.”
This option does not apply to VS.
Conditions
Voice Messages can play only if your system has a VAU or  PCB.
Call Forwarding reminder message allowed (N).
None
None
To enter data on the PRF:
For QJ- Call Forward on Table 10, enter Y or N.
To enter data at the programming terminal:
After programming QJ- Intercom Call Control, Alerts (Call Waiting), you see:
CALL FORWARD?
Enter Y or  for QJ- Call Forward from Table 10. In either case, you see:
MESSAGE?
Go to QJ- Intercom Call Control. Alerts (Message) on the next page.
Issue 1-O
SOFTWARE CONFIGURATION 2-273 
						

							Q-   
QJ- INTERCOM CALL CONTROL, ALERTS (MESSAGE)
Description
Related
Programming
Feature Reference
Instructions
Step 1 
Step  l
Step  l
Use this option to  the Message Waiting reminder message. Refer
to the Message  feature. If allowed (N). a voice message periodically
 to remind the user that  have a  Waiting. If denied (Y), the
remrnder message 
  The reminder message is, “You have a
message.”
This option does not  to VS.
Conditions
Voice messages can   if  system has a VAU or  PCB.
Default 
Message  reminder message allowed (N).
None
None
To enter data on the PRF:
For QJ- Message on Table 
 enter Y or N.
To enter data at the programming terminal:
After programming QJ- Intercom Call Control, Alerts (Call Forwarding), you
see: 
MESSAGE?
Enter Y or N for QJ- Message from Table 10. After making your entry, you
return to the Main Menu.