TiE Onyx 2, 3, 4, 5 Service And Programming Manual

							E- TRUNKS
 DIRECT TRUNK TERMINATION
Description
Use this option to set the termination for a trunk. If the termination is an
attendant:
For a CO trunk, this option sets the attendant that controls Night Answer
for the trunk
For a tie trunk, this option sets the attendant the incoming tie trunk caller
reaches when they dial 0
The termination can also be:
An extension or Ring Group (see the Direct Inward Lines feature)
An ACD or UCD Group master number (see the Automatic Call
Distribution and Extension Hunting features)
The first port on the OPA PCB. This lets the OPA intercept incoming calls
on the trunk. (See the Operator Assistance feature.)
A tie line (see the Centralized Attendant Service feature)
 extension or attendant for DID Intercept (see the Direct Inward Dialing
feature)
For DISA trunks, always enter the main operator (usually 300). The main
operator controls the night mode on the DISA trunk. Additionally, 
 calls
go to the main operator or UNA when the DISA caller dials 0. When
programming 
 for OPX trunks, refer to E- Extensions,  Attendant
(Operator) 
Conditions
None
Default Value
All trunks terminated to extension 300.
Related
Programming
Central  Calls, Answering
E- Extensions, ED- Trunk Control, Ring Control  For each 
designate the ringing options for each trunk (immediate, delayed, no ring or
night ring). If you enter D, see QT- System Timers, Delayed Ring Interval in
Other Programming below. You normally program the attendant with ringing
for each trunk. This gives unanswered calls and recalls at least one
destination in the system.
E- Extensions, ED- Trunk Control, Access Control  For each extension,
assign access for the lines the extension should be 
 to answer. You
normally program the attendant with access for each trunk.
E- Trunks,  Circuit Type  Program the correct circuit type for each
trunk.
KS- Programming  for   Program the types of keys that will
ring the extension. 
 make sure that every  has at least one
fixed or switched loop key. This ensures that an incoming call will ring a key
somewhere on the 
 On key systems, loop keys are for incoming calls
only. Only switched loop keys are available.
Issue 1-OSOFTWARE CONFIGURATION2-159 
						

							E- TRUNKS
 DIRECT TRUNK 
Related
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Centralized Attendant Service
CP- Allow Bell Standard for CAS 
  Enable this option if hub
system is using Bell Standard Centralized Attendant Service. Disable this
option if hub is a 
 PBX.
E- Trunks. 
 Circuit   Assign each tie trunk used for CAS one of the
following circuit types:
16 DTMF Wink Start tie line
17 Dial Pulse Wink Start tie line
18 DTMF Immediate Dial tie line
19 Dial Pulse Immediate Dial tie line
E- Trunks, 
  Circuit Number  Enter the  circuit number for the
tie trunk. Refer to the 
 Installation and Programming Manual for charts
and drawings that explain this correlation.
E- Trunks. 
 Class of  Service  Assign a Class of Service to the tie trunk.
E- Trunks, 
  Trunk in Outbound Rotary  If the CAS tie trunk  is
part of a trunk rotary for outgoing calls, enter the number of the next trunk in
the rotary
E- Trunks, EA- UCD Group 
 Extension Number (First Trunk in
Group)   a CAS tie trunk  is in a rotary, specify the first trunk in the rotary.
All trunks in the rotary should have the same entry for this option.
2-l 
SOFTWARE Issue  
						

							E- TRUNKS
 DIRECT TRUNK TERMINATION
Issue 1-O
For Your Notes
 CONFIGURATION  
						

							E- TRUNKS
 DIRECT TRUNK 
Related
Programming
(Cont’d)
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Direct Inward Line
KS- Programming 
 for  A  to a  should ring a key.
If the trunk doesn’t 
 a line  it  ring a loop key.
 Answer
 Extensions.  Do Not Disturb (DND)  Allow DND at each attendant
that should be able to 
 Night Answer.
 Answer, Universal Sight Answer
E- Extensions. ED- Trunk Control, Access Control 
 An extension has
UNA pickup only for trunks to which it has access. (ED- Ring Control
programming has no effect on 
 answering.)
E- Trunks, 
 Circuit Type  The unused trunk circuit assigned in QM
below must have circuit type X.
E- Trunks, 
  Call Routing  Terminate each trunk to the main
attendant (extension 
 00).
 Music and  Control, Ext Page/Night Audible Line Number  In
the large systems, indicate the unused trunk circuit that will broadcast night
audible. In VS, enter Y. An incoming call will activate ringing on the night
audible port if:
 The ringing trunk is terminated (in E9) to the main attendant (extension
300)
 The main attendant is in the night mode
  and Relay Control, Inhibit Audible Ring  Enable audible ring
on the night audible port.
Operator Assistance (OP.4)
To have OPA answer the trunk...
 Trunks, EI- Night Call Route  To have OPA intercept incoming calls on
a trunk at night only, enter the first port on the 
 PCB. Intercept
occurs after the first ring.
To configure the OPA dialing and message options...
CP- Inhibit OPA Transfers to Extension 
  Allow/deny OPA
Transfers to extensions with this Class of Service.
E- Extensions, 
 Class of Service  Assign Class of Service to extensions.
QE- Line Gain Table 
 Program the last two trunk ports of the 
PCB for -6  gain.
QH- OPA Configuration, OPA Group Routing 
 Assign the termination
(destination) for each OPA access digit (1, 2, and 4-9). Callers reach the
termination when they dial the digit. The termination can be an extension,
ring group or an 
 master number. The recorded messages should
describe the terminations reached by these single digits. Don’t assign an OPA
access code to an extension with 
 set (1).
QH- OPA Configuration. Line n Day and Night Message 
 For each trunk,
indicate the message (2-7) that the caller hears after the OPA answers the
trunk in the day and night modes.
TO set Automatic Attendant Overflow,,.
QH- OPA Configuration, Overflow 
 for Operator (l-4)  For each
operator, designate the OPA message (2-7) for overflow calls. To disable call
overflow to the OPA, enter 0.
   Issue  
						

							E- TRUNKS
 DIRECT TRUNK TERMINATION
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Feature Reference
Instructions
Step 1 l
Step 1 l
Step 2 
Step 3 l
Issue 1-O
QT- System Timers, OPA Overflow Ring Control  Indicate the number of
rings (3-15) before operator overflow to the 
OPA occurs. This pertains only
to operator overflow calls.
Voice Mail Compatibility
E- Extensions, 
 Circuit Type  Each OPX and AS1 P/N 89748 Voice
Messaging System port should have circuit type 05. Each AS1 P/N 89749
Voice Messaging System port should have circuit type 5 1.
E- Extensions,  Hunt Type  Program each Voice Messaging System port
with hunt type 06.
E- Extensions, EA-  Group Master Extension Number  Program
each Voice Messaging System port with the master number assigned in QP
programming below.
E- Extensions, EK- Voice Mail  Port  Enable this option for each
Voice Messaging System port.
E- Trunks, EI- Night Call Routing  For each trunk the VX Automated
Attendant should answer at night, terminate the 
 to the master number
(see EA above). For this application, make sure the 
 entry is 300.
 Reset System Queues  Reset system queues after installing the VX.
 Reset VX Flag (Telephone Message Waiting Lamps)  For a first
time installation, always use this option to reset the telephone Message
Waiting lamps.
KS- Programming Keys for   Designate a programmable key as a
Record key (type R).
QP- Voice Mailbox Installation, Mailbox Installed  Enable this option if
the system has a Voice Messaging System connected.
QP- Voice Mail Installation, Voice Messaging Master Extension  Select
one of the Voice Messaging System ports programmed in the options above as
the master extension number.
Central Office Calls, Answering
Centralized Attendant 
Service
Direct Inward Line 
Night Answer
Operator Assistance (OPA)
Voice Mail Compatibility
To enter data on the PRF:
Enter the termination for each trunk on Table 5. To have the termination be
the main operator, enter 300.
To enter data at the programming terminal:
Type   EXT300
Enter the number of the trunk you want to program and press RETURN.You
Enter data for this option from Table 5 and press RETURN.You advance to the next consecutive 
SOFTWARE CON-FIGURATION2-161 
						

							 TRUNKS
EA- TRUNK GROUP ASSIGN. (FIRST TRUNK IN GROUP), HYBRID
Description
Note:
Related
Programming
P
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Use this option to group trunks by assigning  them the same First Trunk in
Group number. Remember. you normally put only trunks of the same type in
the same group.
When programming DISA and tie trunks, use this option instead of  EA
(Extensions)- UCD Group Master Extension Number.
This prompt appears in the key systems, but has no significance.
Conditions
Although this option appears for DID trunks, it is not used.
Default Value
Trunks are not assigned to a First  in Group (no entry).
Automatic Route Selection
E- Trunks, 
 Next Trunk in Outbound Rotary  ARS requires outbound
trunk rotaries. This prompt determines the selection sequence for trunks
within each rotary.
E- Trunks,  Trunk Service Number  Assign a Service Number to each
trunk used for ARS. ARS routes calls to Service Numbers, not individual
trunks.
GA- ARS Editor  Program the ARS options. Refer to Appendix A for
complete details.
QL-  Codes, LCR or ARS Enable  Enter 2 to enable
ARS.
QL-  Codes, Number of Sex-vices  Designate how many
services (trunk rotaries) ARS will use.
QL-  Service Line Numbers  Indicate the trunk
rotary master number for each of the rotaries used by ARS. This should
correspond to the 
EA- First Trunk in Group entry.
Centralized Attendant Service
CP- Allow Bell Standard for CAS 
  Enable this option if hub
system is using Bell Standard Centralized Attendant Service. Disable this
option if hub is a 
 
E- Trunks,  Circuit Type  Assign each tie trunk used for CAS one of-the
following circuit types:
16 DTMF Wink Start tie line
17 Dial Pulse Wink Start tie line
18 DTMF Immediate Dial tie line
19 Dial Pulse Immediate Dial tie line
E- Trunks,   Circuit Number  Enter the  circuit number for the
tie trunk. Refer to the STI Installation and Programming Manual for charts
and drawings that explain this correlation.
E- Trunks,  Class of Service  Assign a Class  to the tie trunk.
E- Trunks,  Next Trunk in Outbound Rotary  If the CAS tie trunk is
part of a trunk rotary for outgoing calls, enter the number of the next trunk in
the rotary
E- Trunks,  Direct Trunk Termination  Terminate each incoming
trunk (or rotary) in the satellite to a tie trunk (or tie trunk rotary) that connects
to the hub. 
						

							E- TRUNKS
EA- TRUNK GROUP ASSIGN. (FIRST TRUNK IN GROUP), HYBRID
Related
Programming
Feature Reference
Instructions
Step 1 
Step  l
Step 2 
Step 3 
Issue 1-O .
Line (Trunk) Rotaries
E- Extensions, ES- Line Access Options, Access To Groups 90-95 
Allow/deny access to each of the first 6 trunk groups  You cannot
program this option for trunk groups 96-98.
E- Trunks,  Next Trunk in Outbound Rotary  This determines the
selection sequence for trunks within the rotary. Make sure the last trunk in
the rotary loops back to the first.
QF- Line Group Access (First Trunk in Group)  Correlate the first trunk
in a trunk rotary (e.g., 801) to one of nine trunk rotary numbers (90-98). The
system requires this correlation when setting up trunk rotaries. Use the trunk
access code (e.g., 801 or 
 that corresponds to the EA- First Trunk in
Group entry.
Automatic Route Selection
Centralized Attendant Service
Line (Trunk) Rotaries
To enter data on the PRF:
For each trunk in a rotary, enter the first trunk in the rotary on Table 5. TO
cancel an entry (i.e., no first trunk), enter 300.
To enter data at the programming terminal:
Type EA. You see: EXT 300
Enter the number of the trunk you want to program and press RETURN. 
see: FIRST LINE IN GROUP
Enter data for this option from Table 5 and press RETURN.You advance to the next consecutive trunk.
SOFTWARE CONFIGURATION2-163 
						

							E- TRUNKS
EC- CALL PICKUP GROUP
Description
Use this option to assign a trunk to a Call Pickup Group (01-23). To assign an
extension to a Call Pickup Group, refer to EC (Extensions)- Call Pickup
Group.
Conditions
Although this prompt appears for DID trunks, it is not used.
Default Value
Trunks not assigned to  Pickup Groups (00).
Related
Programming
None
Feature Reference
Instructions
Step 1 
Step 
Step 2 l
Step 3 
Group Call Pickup
To enter data on the PRF:
Enter the Call Pickup Group number for each trunk on Table 5. To assign no
group number, enter 00.
To enter data at the programming terminal:
Type 
EC. You see:  
Enter the trunk number you want to program and press RETURN. YOU see:
CALL PICKUP GROUP
Enter data for this option from Table  and press RETURN.You advance to the next consecutive trunk.
2-164 SOFTWARE CONFIGURATIONIssue 1-O 
						

							E- TRUNKS
EI- NIGHT CALL ROUTING
Description
Related
Programming
Use this option to define the night call route for each trunk. The night route
can be an extension or a ring group. The trunk uses this route when the
trunk’s attendant activates Night Answer. This option overrides ED- Ring
Control assignments at night. It also lets night mode calls ring 
extensions.
Conditions
This option does not apply to tie trunks. This option only applies to DISA
trunks or a DIL when the called extension is in Do Not Disturb. Although this
option appears for DID trunks, it is not used.
Default Value
Trunks do not have a Night Answer destination (i.e., destination is main
attendant at 300).
Night Answer, Assigned Night Answer
E- Extensions, ED- Trunk Control, Ring Control 
 For each 
designate the ringing options for each trunk. Use the N option to have the
trunk only ring the 
 at night.
E- Extensions, ED- Trunk Control, Access Control  For each extension,
assign access for the lines the extension should be able to answer (day or
night).
Night Answer, Universal Night Answer
E- Extensions, ED- Trunk Control, Access Control 
 An extension has
UNA pickup only for trunks to which it has access. (ED- Ring Control
programming has no ‘effect on UNA answering.)
E- Trunks,  Circuit Type  The unused trunk circuit assigned in QM
below must have circuit type X.
E- Trunks,  Direct Trunk Termination  Terminate each trunk to the
main attendant (extension 
 00).
QM- Music and Relay Control, Ext Page/Night Audible Line Number  In
the large systems, indicate the unused trunk circuit that will broadcast night
audible. In VS, enter Y. An incoming call will activate ringing on the night
audible port if:
The ringing trunk is terminated (in E9) to the main attendant (extension
300)
 The main attendant is in the night mode
QM- Music and Relay Control, Inhibit Audible Ring  Enable audible ring
on the night audible port.
Issue 1-OSOFTWARE CONFIGURATION 2-165 
						

							E- TRUNKS
EI- NIGHT CALL ROUTING
Related
Programming
(Cont’d)
Operator Assistance
 have OPA answer the trunk...
E- Trunks, 
 Direct Trunk Termination  To have OPA intercept
incoming calls on a trunk day and night, enter the number of the first port on
the 
 PCB. Intercept occurs after the first ring.
To configure the OPA dialing and message options...
CP- Inhibit OPA Transfers to Extension 
  Allow/deny OPA
Transfers to extensions with this Class of Service.
E- Extensions,  Class of Service  Assign Class of Service to extensions.
QE- Line Gain Table  Program the last two trunk ports of the 
PCB for -6  gain.
QH- OPA Configuration, OPA Group Routing  Assign the termination
(destination) for each OPA access digit (1, 2, and 4-9). Callers reach the
termination when they dial the digit. The termination can be an extension,
ring group or an 
 master number. The recorded messages should
describe the terminations reached by these single digits. Don’t assign an OPA
access code to an extension with 
 set (1).
QH- OPA Configuration, Line n Day and Night Message  For each-trunk,
indicate the message (2-7) that the caller hears after the OPA answers the
trunk in the day and night modes.
To set Automatic Attendant Overflow...
QH- OPA Configuration, Overflow Message for Operator (l-4) 
 For each
operator, designate the OPA message (2-7) for overflow calls. To disable call
overflow to the OPA, enter 0.
QT- System Timers, OPA Overflow Ring Control  Indicate the number of
rings (3-15) before operator ovefflow to the OPA occurs. This pertains only
to operator overflow calls.
2-l SOFTWARE    1-O