TiE Onyx 2, 3, 4, 5 Service And Programming Manual

							Q- SYSTEM-WIDE PROGRAMMING
QA- 
 PLAN, PARK ORBIT ACCESS DIGIT
Description
Note:
Related
Programming
Feature Reference
Instructions
Step 
 l
Step  
Step 2 
Step 3 l
Use this option to assign the first digit of the ten System Park orbit codes (60-
69). 
Refer to the Call Parking feature.
Changing this digit also affects:
o Automatic Call Distribution (an agent dialing 6 to remove themselves from
the group)
oMessage Waiting (dialing 6 to leave or answer a Message Waiting)
 Paging (zone  Paging code 6 
 Selectable Display  g  6 to initiate display messaging)
Refer to Table 
 (page l-l  before changing the system number plan.
Conditions
None
Default 
6
None
Flexible Numbering Plan
To enter data on the PRF:
Enter the number for QA- Orbit Dgt (O-9) on Table 10.You cannot use the number you enter for any other QA- Number Plan digit.
To enter data at the programming terminal:
After typing QA and programming the previous QA option, you see: 
DGT
Enter the QA- Orbit Dgt entry (O-9) from Table 10.
If your entry deviates from the standard number plan, the system prompts
you for the next option and displays:
WARNING! NON-STANDARD  PLANDIGIT?  FOR STANDARD PLAN)
 Enter the number for the next option.
OR
 Press RETURN to reinstall the standard number plan.
Issue 1-O CONFIGURATION 2-241 
						

							 SYSTEM-WIDE 
QA- NUMBER PLAN, SYSTEM SPEED DIAL ACCESS DIGIT
Description
Note:
Related
Programming
Feature Reference
Instructions
Step 1 l
Step 1 
Step  l
Step 3 
Use this option to define the first digit of the System Speed Dial numbers.
Refer to the Speed Dial feature.
Changing this digit also affects:
lAutomatic Call Distribution  dialing 7 to put agents out of
service)
  (zone 6 Paging code 7 
   from an ESL set)
Refer to Table 
 (page l-l 1) before changing the system number plan.
Conditions
None
Default 
7
None
Flexible Numbering Plan
To enter data on the PRF:
Enter the number for QA- System Spd Dial Dgt (O-9) on Table 10.
You cannot use the number you enter For any other QA- Number Plandigit.
To enter data at the programming terminal:
After typing 
QA and programming the QA- Park Orbit Access Digit: SPEED
DIAL ACCESS DGT
Enter the QA- System Spd Dial Dgt entry (O-9) from Table 10.
If your entry deviates from the standard number plan, the system prompts
you for the next option and displays:
NON-STANDARD NUMBER PLANDIGIT? ( FOR STANDARD PLAN)
 Enter the number for the next option.
OR
 Press RETURN to reinstall the standard number plan.
2-242 
 CONFIGURATION Issue 1-O 
						

							Q- SYSTEM-WIDE PROGRAMMING
QA- NUMBER PLAN, TRUNK ACCESS DIGIT
Description
Note:
Related
Programming
Feature Reference
Instructions
Step 1 
Step  
Step  
Step 3 
Issue 1-O
Refer to Tablel-4 (page 1-l1) before changing the system number plan.
Conditions
None
Default Value
s
Use this option to assign the first digit of the trunk access codes (e.g., 801 for
trunk 1). Refer to Central Office Calls. Placing. Changing this 
 also
affects:
 Paging (zone 7 Paging code S 
 Time and Date (dialing  8 to set the time)
None
Flexible Numbering Plan
To enter data on the PRF:
Enter the number for QA- Line Access Dgt (O-9) on Table 10.
You cannot use the number you enter for any other QA- Number Plan digit.
To enter data at the programming terminal:
After typing 
QA and programming the QA- System Speed Dial Access Digit,
you see: LINE ACCESS DGT
Enter the QA- Line Access Dgt entry (O-9) from Table 10.
If your entry deviates from the standard number plan, the system prompts
you for the next option and displays:
WARNING! NON-STANDARD  DIGIT?( FOR STANDARD PLAN)
 Enter the number for the next option.
OR
 Press RETURN to reinstall the standard number plan.
 CONFIGURATION 2-243 
						

							Q- SYSTEM-WIDE 
QA- NUMBER PLAN, TRUNK GRP ACCESS DIGIT (HYBRID ONLY)
Description
Use this option to define the first digit used to access a trunk group (e.g. 90
for trunk group 0 1). This option also sets the single digit trunk access code
(normally 9). Refer to Line (Trunk) Rotaries. Changing this digit also
affects:
 Automatic Route  Cost Routing  access code 9
or 90)
 Time and Date (dialing  9 to set the date).
Sote:
Related
Programming
Feature Reference
Instructions
Step 1 
Step 1 l
Step 2 
Step 3 
This option appears but is not used for key systems.
Refer to Table l-1 (page 1-l 1) before changing the system number plan.
Conditions
None
Default Value
9
None
Flexible Numbering Plan
To enter data on the PRF:
Enter the number for QA- Line Group Dgt (O-9) on Table 10.
You cannot use the number you enter for any other QA- Number Plan digit.
To enter data at the programming terminal:
After typing QA and programming the QA- Trunk Access Digit, you see:
LINE GROUP DGT
Enter the QA- Line Group Dgt entry (O-9) from Table 10.
 If your entry deviates from the standard number plan, the system prompts
you for the next option and displays:
WARNING!NON-STANDARD  PLAN
DIGIT? ( FOR STANDARD PLAN)
 Enter the number for the next option.
OR
 Press RETURN to reinstall the standard number plan. 
						

							Q- SYSTEM-WIDE PROGRAMMING
  PLAN, OPERATOR DIGIT
Description
Related
Programming
Feature Reference
Instructions
Step 1 
Step 
Step 2 
Step 3 
Use this option to define the digit used to call an extension’s attendant
(normally 0). Refer to Attendant Positions. Changing this digit  affects
Night Answer (dialing 
0 to pick up a call ringing the External Paging).
Refer to Table 
 (page  1) before changing the system number plan.
Conditions
None
Default 
0
None
Flexible Numbering Plan
To enter data on the PRF:
Enter the number for QA- Operator Dgt (O-9) on Table 10.You cannot  the number  enter for  other QA- Number Plan digit.
To enter data at the programming terminal:
After typing 
QA and programming the QA- Trunk Group Access Digit, 
see: OPERATOR DGT
Enter the QA- Operator Dgt entry (O-9) from Table 10.
If your entry deviates from the standard number plan, the system prompts
you for the next option and displays:
  PLAN
DIGIT? ( FOR STANDARD PLAN)
 Enter the number for the next option.
OR
 Press RETURN to reinstall the standard number plan.
Issue 1-OSOFTWARE CONFIGURATION 2-245 
						

							  Y 3   
QA- NUMBER PLAN, FEATURE   ACCESS DIGITS
Description
Related
Programming
Feature Reference
The system assipns the  and  digits as the feature and  access digits.
For example, a user can implement Group Call Pickup 
   1. To
program the system time. an attendant can press INTERCOM and dial 
 8.
You cannot change the feature and program access digits.
Refer to Table 
   1) before  the system number plan.
Conditions
None
Default 
The Feature Access  is 
The Program Access  is 
None
Flexible Numbering Plan
Instructions
None
2-246 SOFTWARE  Issue 1-O 
						

							Q- SYSTEM WIDE 
QB- PBX ACCESS CODES
Description
Related
Programming
Feature Reference
Instructions
Step 1 l
Step 1 l
Step  
Step 3 
Use this option to designate up to  I PBX access codes. The choices are:
 N (no entry)
l Any two-digit PBX access code from 00-99
 An): single-digit PBX access code from O-9
 A range of codes using the  card X (e.g., 9X allows PBX Access
Codes 90-99). The 
 does not allow a single-digit X entry.
Conditions
None
Default Value
No PBX Access Codes defined.
 Compatibilitv
E- Trunks, 
 Trunk Service Number  Enter 11 for each PBX trunk.
 Compatibility
To enter data on the PRF:
Enter the QB- PBX Access Codes on Table 10.
To enter data at the programming terminal:
Type 
 You see: 
Type  You see: ACCESS CODE 01
Enter QB- PBX Access Code 01  Table 10.If you enter a two-digit code. vou automatically advance to the next consecutivecode. If you enter a single digit. you must press RETURN after making  entry.
To remove a code. enter N. Tiiis removes  codes after your entry as well. For
example, if you enter N for code 02, the system removes codes 02-l 1.
OR
 Press RETURN to go to  you want to program.
Issue 1-O CONFIGURATION 2-247 
						

							Q- SYSTEM WIDE 
QC- OPERATOR  SUPPRESS OPERATOR ALARMS
Description
Use this option to  alarm displays at the attendant’s telephone. If
allowed. the attendant’s display shows all major. minor and 
alarms. If denied. the attendant’s display never shows alarms.
None
Default Value
Alarms not suppressed (N).
Related
Programming
Feature Reference
Instructions
Step  l
Step  l
Step  l
Step 3 l
Automatic Fault Reporting
J- Communications Port Parameters. Port Speed 
 Set the baud rate for
Port A (modem) and Port B (local) to match the connected device. (The
attendant can set these options from the telephone. See page 2-2.)
J- Communications Port Parameters, Modem Ring Count 
 Set the
Automated Answer ring count to match the setting of the connected modem.
 CEU Identification Enter the text that identifies the system to the 
site service center.
QV- Trouble Report Telephone Number  This is the number the system
dials to report a major alarm to the off-site service center.
Automatic Fault Reporting
To enter data on the PRF:
For QC- Suppress Alarms at Opr on Table 10, enter Y to prevent alarm
displays or 
 to let alarm displays occur.
To enter data at the programming terminal:
Type 
 You see: Q-CMD
Type C. You see:SUPPRESS ALARMS AT OPR
Enter Y or N for QC- Suppress Alarms at OPR from Table 10.
    1-O 
						

							Q- SYSTEM WIDE PROGRAMMING
QC- OP. PROGRAMMING, 
 OVERFLOW RING COUNT (ONYX IV)
Description
Related
Programming
Feature Reference
Instructions
Step 1 
Step  l
Step 2 
Use this option to specify the number of rings after which Voice Mail
overflow occurs (l-255 
 After this number, unanswered 
overflow to the Voice Messaging System Automated Attendant. Refer to the
Voice Mail Compatibility feature 
and the Voice Mail system documentation
for more information.
This option is only available in ONYX IV.
Conditions
If you enter 00 for this option and the system has Operator Assistance (OPA)
with Automatic Attendant Overflow. calls overflow to the OPA.
Default Value
No overflow to Voice Mail (00).
None
None
To enter data on the PRF:
For QC- 
 For Overflow to VX on Table 10, enter the number of
rings after 
 overflow occurs (l-255). Enter 00 for no overflow.
To enter data at the programming terminal:
After programming QC- Suppress Operator Alarms, you see: RING COUNT
FOR OVERFLOW TO VOICE MAIL
Enter the value of QC- Ring Count For Overflow to VX from Table 10.Go to QC- Number of Operators.
Issue 1-O
SOFTWARE CONFIGURATION 
						

							  WIDE 
QC- OP.    RING COUNT (ONYX IV)
 For   
 1-o