NEC Dsx 34b Manual

							
Flexible Numbering Plan
DSX Software ManualFeatures◆181
Features
1.If yes:
- In  1301-[01-10]: Function Type  (page 620), assign another digit (except 3) to type 
2 (extension 
access).
- In  1301-[01-10]: Expected Number of Digits  (page 620), change the expected digits option for the 
new digit to 
3.
- In  1311-01: Station Extension Number  (page 623), change the extension numbers to use the leading 
digit selected above.
2.If no, leave the above options at their default settings.
1.See  9031-Station Swap  (page 925).
Other Related Features
Features
Attendant Position  (page 24)
Change the digits users dial to reach the system operators (normally 0 \
or 01-04).
Central Of fice Calls, Placing  (page 78)
Change the digits users dial to access a Line Group for an outside call \
(normally 90-98).
Direct Line Access  (page 115)
Change the digits users dial to directly access an outside line (normal\
ly 101-164).
Extension Hunting  (page 154)
Change the digits required to reach a UCD Group master number.
Group Ring  (page 189)
Change the digits required to reach a Ring Group master number.
Intercom  (page 211)
Change the digits users dial to reach co-worker’s over the Intercom (normally 300-427).
IntraMail Features None
Operation
None
6.Do you want to change the Intercom extension number range?
6.Do you want to swap the extension numbers of two telephones? 
						

							
Forced Line Disconnect
182◆Features DSX Software Manual
Forced Line Disconnect
Description
Forced Line Disconnect allows an extension user to disconnect (release) another extension’s active outside 
call. Forced Line Disconnect lets a user access a busy line in an emergency, when no other lines are avail-
able. Maintenance technicians can also use Forced Line Disconnect to release a line on which there is no 
conversation. This can happen if a line does not properly disconnect when the outside \
party hangs up.
Conditions
• None
Default Setting
• Enabled for attendants (COS 1). Disabled for all other extensions (COS 2-15).
Programming
1.In 2102-01: Class of Service  (page 724), check the extension’s Class of Service level.
2.If yes:
- In  1402-01: Forced Line Disconnect  (page 633), enter 
Ye s.
- In  2131-[01-64]: Line Access  (page 763), make sure the extension has  outgoing (option 
2) or full 
(option 
3) access to the lines it should be able to disconnect.
3.If no:
- In  1402-01: Forced Line Disconnect  (page 633) enter 
No.
Other Related Features
Features
Attendant Position  (page 24)
System attendants normally have Forced Line Disconnect capability.
Barge In (Intrusion)  (page 36)
As an alternative to disconnecting the line, Barge In instead.
Direct Line Access  (page 115)
An extension user with Direct Line Access can dial a code for the busy line before using Forced Line 
Disconnect.
Tandem Calls / Unsupervised Conference  (page 341)
An extension user can end an Unsupervised Conference by using Forced Line Disconnect on one of 
the lines in the tandem call.
IntraMail Features None
Disconnect a co-worker’s outside call in an emergency.
CAUTION
Forced Line Disconnect abruptly terminates the active call on the line. Only use this feature in an emergency and when no other lines are available.
1.Should extension be allowed to use Forced Line Disconnect? 
						

							
Forced Line Disconnect
DSX Software ManualFeatures◆183
Features
Operation
Using Forced Line DisconnectIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To disconnect a busy line:
1.
Do one of the following.
a.Press the line key for the busy line.
b.Press INTERCOM and dial the line’s extension number (e.g., 101 for line 1).
2.When you hear busy tone, dial # to disconnect the line.
• You hear Intercom dial tone and the line key goes out.
• You can now place a new call on the line. 
						

							
Group Call Pickup
184◆Features DSX Software Manual
Group Call Pickup
Description
Group Call Pickup allows an extension user to answer a call ringing an extension in their assigned Pickup 
Group. This permits co-workers in the same Pickup Group to easily answer each other’s ringing calls. The 
user can intercept the ringing call by dialing a code or pressing a prog\
rammed Group Call Pickup key. The 
system has a maximum of eight Pickup Groups, with an unlimited number of\
 extensions in each group. 
However, an extension can be a member of only one pickup group.
Group Call Pickup can answer the following types of calls:
❥Ringing Intercom calls
❥Transferred calls
❥Direct Inward Lines
❥Calls on lines assigned to the Pickup Group
To simplify picking up calls, an extension can have Feature Keys assigned as Group Call Pickup keys. There 
are three types of Group Call Pickup keys: immediate ring, no ring (lamp only), or delayed ring. Conditions
• None
Default Setting
• No Pickup Groups assigned.
Programming
1.In yes, in  2113-03: Pickup Group  (page 739) enter the number of the Pickup Group (1-8) to which the 
extension should belong.
2.If no, make sure  2113-03: Pickup Group  (page 739) is 0.
1.If yes:
- In  3113-01: Pickup Group Assignment  (page 822), enter the number of the Pickup Group (1-8) to 
which the line should belong.
- In  2131-[01-64]: Line Access  (page 763), make sure extensions in the Pickup Group have  incoming 
(option 
1) or  full (option 3) access to the line.
- In  2132-[01-64]: Line Ringing  (page 764), make sure to enable ringing for all extensions in the 
Pickup Group that should ring for the line.
2.If no, in  3113-01: Pickup Group Assignment  (page 822) enter 0.
Easily answer a call ringing your Pickup Group, even if you don’t know which extension is ringing.
1.Should extension be part of a Pickup Group?
2.Should an incoming outside call ring all extensions in a Pickup Group? 
						

							
Group Call Pickup
DSX Software ManualFeatures◆185
Features
1.In 2121-[01 to 24]: Feature Key Codes  (page 758):
- For an Immediate Ring Group Call Pickup key, assign key code 09.
- For a No Ring (Lamp Only) Group Call Pickup key, assign key code 10.
- For a Delay Ring Group Call Pickup key, assign key code 11.
2.In  2121-[01 to 24]: Feature Key Data  (page 758), enter the number of the Pickup Group (1-8) the key 
will cover.
1.In  2402-[01-60]: DSS Console Key Codes  (page 801):
- For an Immediate Ring Group Call Pickup key, assign key code 09.
- For a No Ring (Lamp Only) Group Call Pickup key, assign key code 11.
- For a Delay Ring Group Call Pickup key, assign key code 12.
2.In  2402-[01-60]: DSS Console Key Data  (page 801), enter the number of the Pickup Group (1-8) the key 
will cover.
1.In  1604-02: Call Coverage Delay Ring Timer  (page 678), set the timer to meet the site requirements.
Other Related Features
Features
Direct Inward Line  (page 109)
DILs to an extension activate Group Call Pickup if the extension ringing is a member of a Pickup G\
roup.
Direct Station Selection (DSS) Console  (page 120)
DSS Consoles can have Group Call Pickup keys.
Directed Call Pickup  (page 129)
Directed Call Pickup is another way to pick up calls ringing an extension.
Distinctive Ringing  (page 135)
By using Key Ring Override, Distinctive Ringing allows an extension user to set up unique ringing for 
their Group Call Pickup keys.
Intercom  (page 211)
Ringing Intercom calls activate Group Call Pickup if the extension ringing is a member of a Pickup G\
roup.
Transfer (page 358)
An outside call transferred to an extension in a Pickup Group activates Group Call Pickup.
IntraMail Features None
3.Setting up Group Call Pickup keys on a keyset.
4.Setting up Group Call Pickup keys on a DSS Console.
5.For Delay Ring Group Call Pickup keys (if any), set the delay ring interval. 
						

							
Group Call Pickup
186◆Features DSX Software Manual
Operation
User Programmable Feature
Answering a Pickup Group CallIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To answer a call ringing a phone in your Pickup Group:
1.
Lift the handset.
2.Do one of the following.
a.Press the  flashing Group Call Pickup key.
b.Press INTERCOM and dial *#.
Changing the Group Call Pickup Key Ringing
Feature Mnemonic Operation Access Level
Group Call Pickup#RA (#72) #RAP + Group Call Pickup key repeatedly to select ring-
ing mode + 
SPEAKER to exit.
• Call Coverage Keys  flash as follows:
- Lamp only = On red
- Immediate ring = On green
- Delay ring = Fast  flash green. 1-5 
						

							
Group Listen
DSX Software ManualFeatures◆187
Features
Group Listen
Description
Group Listen permits a keyset user to talk on the handset and have their caller’s voice broadcast over the 
telephone speaker. This lets the keyset user’s co-workers listen to the conversation. Group Listen turns off 
the keyset’s Handsfree microphone so the caller does not hear the co-worker’s voices during a Group Listen. 
When a keyset user sets up Group Listen, they hear their caller’s voice over the telephone speaker as well as 
their handset. 
Conditions
• None
Default Setting
• Enabled
Programming
1.In 2112-02: Headset Mode  (page 735), enter No.
- Extensions in the headset mode cannot use Group Listen.
Other Related Features
Features Headset Compatibility  (page 198)
Group Listen is not available to extensions in the headset mode.
Single Line Telephones  (page 305)
Group Listen is not available to single line telephones.
IntraMail Features None
Use Group Listen to talk to an important client or customer and have your co-workers listen in 
on the meeting.
1.Disable the headset mode for extensions that should be able to use Group Listen. 
						

							
Group Listen
188◆Features DSX Software Manual
Operation
Using Group ListenIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To set up Group Listen:
1.
Place or answer a call using the handset.
2.Press SPEAKER twice (but do not hang up).
•
SPEAKER  fl ashes slowly red.
3.Talk to the caller through your handset.
• You and your co-workers hear your caller’s voice over your telephone speaker.
• Your handsfree microphone and handset receiver are off.
To talk Handsfree after initiating Group Listen:
1.
Press SPEAKER twice.
2.Hang up. •
SPEAKER is on.
• Talk to your caller using the Handsfree speaker and microphone.
To cancel Group Listen and return to your handset:
1.
Do not hang up.
2.Press  flashing SPEAKER.
•
SPEAKER is off.
• Talk to your caller over your handset. Your co-workers can no longer hear your caller’s voice. 
						

							
Group Ring
DSX Software ManualFeatures◆189
Features
Group Ring
Description
Group Ring allows you to arrange extensions into Ring Groups for answering calls. When a call comes into 
the Ring Group master number, all extensions in the group ring simultaneously. Any user in the Ring Group 
can answer the call just by lifting the handset. The ringing call can be:
❥A Direct Inward Line to the Ring Group (i.e., terminated to the Ring Group master n\
umber).
❥An outside call transferred to the Ring Group master number.
❥An intercom call to the Ring Group master number.
The system provides up to 8 Ring Groups (1-8). The Ring Group master numbers are prede fined as 600-607, 
but can be any valid extension number not already in use.
Over flow for Group Ring Calls
If unanswered, DILs to a Ring Group can route to a programmed over flow destination. The over flow destina-
tion can be an extension, another Ring Group, UCD Group or voice mail. You can set up separate DIL over-
fl ow destinations for the day mode and at night. If unanswered at the over flow destination, the call diverts to 
Key Ring. Note that a Ring Group DIL goes into the night mode when any extension with night mode capa-
bility presses their  System night key. See  Night Service / Night Ring  (page 252) for more.
If the Ring Group DIL does not have over flow programmed, the call will divert to Key Ring after the  Line 
No Answer  interval.
Conditions
• System operators will not ring for Ring Group calls. Do not include the \
operator in a Ring Group.
Default Setting
• Ring Group master numbers are prede fined as shown in the following table. If required, you can reas-
sign the Ring Group master numbers to any other  unused extension number (100-899). See  Flexible 
Numbering Plan  (page 179) for more.
Use Group Ring to call a group of co-worker’s simultaneously.
Ring Group Default Assignments
Ring Group Default Master Number
1 600
2 601
3 602
4 603
5 604
6 605
7 606
8 607 
						

							
Group Ring
190◆Features DSX Software Manual
Programming
Basic Programming
1.If yes, in 2113-02: Ring Group  (page 738) enter the Ring Group (1-8) to which the extension belongs.
2.If no, in 2113-02: Ring Group  (page 738) enter 0.
1.If yes, in 2201-01: Ring Group Name  (page 779) enter the Ring Group name.
- The name shows on a keyset user’s display when they call the Ring Group.
2.If no, leave  2201-01: Ring Group Name  (page 779) at its default setting.
1.If yes, in 2201-02: Ring Group Incoming Ring Type  (page 780) enter the Ring Type.
-
0 = Standard Ring
-
1 = Ring Type A
-
2 = Ring Type B
-
3 = Ring Type C
2.If no, in  2201-02: Ring Group Incoming Ring Type  (page 780) enter 0 (Standard Ring).
1.Should an extension be in a Ring Group?
2.Do you want to enter a name for a Ring Group?
3.Should calls into a Ring Group ring members with a distinctive ring?