NEC Dsx 34b Manual

							
Security Code
DSX Software ManualIntraMail Features◆571
IntraMail 
Features
Deleting a Security Code (From your System Administrator’s Mailbox)[Super Display Soft Key] - [Keyset Soft Key]
Log onto System Administrator’s mailbox.
SA (72) Access System Administrator options.[System Admin] - [N/A]
S (7) Select Subscriber Mailbox Maintenance options.[Subscriber] - [Subs]
Enter the number of the Subscriber Mailbox you want to maintain.
S (7) Erase mailbox’s Security Code.[Erase Security Code] - [N/A]
#Go back to System Administrator options.[Exit] - [Exit]
0Plays Help message. 
						

							
Single Digit Dialing
572◆IntraMail Features DSX Software Manual
Single Digit Dialing
Description
An Automated Attendant caller can press a single key to route to an extension, route to another destination, or 
use an IntraMail feature. Single Digit Dialing simplifies the Automated Attendant since the caller just dials a 
single digit to reach an extension or use an option. If you set up Single Digit Dialing, be sure t\
o customize the 
active Instruction Menu so it describes which digits the caller should dial t\
o use the available options.
All of the features in the following Dial Action Table Key Action Summary table are accessible from a single 
Dial Action Table  digit.
Conditions
• None
Default Setting
• Disabled
Allows an Automated Attendant caller to press a single key for an extension, another 
destination, or use an IntraMail feature.
Dial Action Table Key Action Summary
ActionDescriptionFeature ReferenceFor more, see:
STRF
Screened Transfer (1)
Allows an Automated Attendant caller to place 
a Screened Transfer to an extension. IntraMail 
calls (screens) the destination to see if the call 
can go through. Screened Transfer
 (page 567) Page 905
UTRF
Unscreened Transfer (2)
Allows an Automated Attendant caller to place 
an Unscreened Transfer to an extension.Intra-
Mail transfers the call the destination and then 
hangs up. Unscreened Transfer
 (page 587) Page 906
REC1
Quick Message with Greeting (3)
Allows an Automated Attendant caller to leave 
a Quick Message at an extension. The caller 
will hear the extension’s personal greeting. Quick Message
 (page 560) Page 907
REC2
Quick Message without Greeting (4)
Allows an Automated Attendant caller to leave 
a Quick Message at an extension. The caller 
will not hear the extension’s personal greeting Quick Message
 (page 560) Page 908
LOGON
Log Onto Voice Mail (5)
Allows an Automated Attendant caller to log 
onto a mailbox, either directly or one of their 
choosing. Log Onto Voice Mail
 (page 515) Page 909
Hang 
UpHang Up (6)
IntraMail says “ Goodbye” and hangs up. Hang Up
 (page 506) Page 910
GOTO
Go to a Mailbox, (7)
Allows an Automated Attendant caller to route 
to another mailbox. Go to a Mailbox
 (page 491) Page 911
UNDUndefined Routing (0)
This action provides no routing. N/A Page 912 
						

							
Single Digit Dialing
DSX Software ManualIntraMail Features◆573
IntraMail 
Features
Programming
Refer to the  Dial Action Table Key Action Summary  (page 466) for more.
Other Related Features
Features
None
IntraMail Features Instruction Menu  (page 507)
The active Instruction Menu should describe the Single Digit Dialing options.
Also refer to the  Dial Action Table Key Action Summary  (page 466).
Operation
Refer to the Dial Action Table Key Action Summary  (page 466) for more. 
						

							
Subscriber Mailbox
574◆IntraMail Features DSX Software Manual
Subscriber Mailbox
Description
A Subscriber Mailbox is the type of mailbox assigned to a telephone syst\
em extension. The telephone 
assigned to the Subscriber Mailbox is called the subscriber’s extension. When an extension user accesses their 
voice mail, they are using their Subscriber Mailbox. It provides the IntraMail voice messaging services. For a 
brief overview of the features available at a Subscriber Mailbox, review the Other Related Features below. 
Then, go to the individual feature to  find out how it operates and any programming required to make it work.
IntraMail automatically assigns a mailbox to each extension in the numbe\
r plan. In DSX-80/160, the  first 16 
(300-315) Subscriber Mailboxes are active. In DSX-40, the  first eight (300-307) Subscriber Mailboxes are active.
Conditions
• None
Default Setting
DSX-80/160
• 128 total Subscriber Mailboxes (300-427).
• The  first 16 (300-315) are active.
DSX-40
• 34 total Subscriber Mailboxes (300-333).
• The  first 8 (300-307) are active.
Programming
1.In  2141-01: Station Mailbox Type  (page 766), for each extension that should have a mailbox enter 1.
- To set up a Group Mailbox, enter 2 and turn to  Group Mailbox (page 497).
1.In 2143-04: Message Waiting Lamp  (page 771), enter Ye s.
1.In 4201-02: Incoming Message Length  (page 872), set the maximum length (1-4095 seconds) of 
recorded messages left in the Subscriber Mailbox.
Other Related Features
Features None
IntraMail Features Auto Attendant Do Not Disturb  (page 427)
Auto Attendant Do Not Disturb sends Automated Attendant calls directly to a subscriber’s mailbox. 
Their phone will not ring for calls from the Automated Attendant.
Auto Erase or Save  (page 429)
After a subscriber listens to a message in their Subscriber Mailbox, Int\
raMail can automatically erase 
or save the message.
Automated Attendant  (page 433)
The Automated Attendant can route callers to a Subscriber Mailbox.
The mailbox type normally used for telephone system extensions. 
1.Set up a Subscriber Mailbox.
2.Check to be sure message waiting lamping is enabled for the Subscriber Mailbox.
3.Set the maximum length of recorded messages left in the Subscriber Mailbox. 
						

							
Subscriber Mailbox
DSX Software ManualIntraMail Features◆575
IntraMail 
Features
Conversation Record  (page 462)
Enable or disable the Conversation Record beep for the Subscriber Mailbox.
Greeting  (page 493)
A Subscriber Mailbox user can record a personalized greeting for their m\
ailbox. Callers to the user’s 
mailbox hear the prerecorded personalized greeting.
Listening to Messages  (page 512)
Review this feature to learn which features are available to a subscriber while listening to messages.
Main Menu  (page 523)
The Main Menu provides access to the features available to a Subscriber Mailbox.
Make Call  (page 525)
To simplify returning outside calls, IntraMail can ask the caller leaving a message to enter their phone 
number prior to leaving the message. The subscriber can then dial 
MC to call the person back.
Message Listen Mode  (page 534)
Set the type of messages a subscriber will listen to when they dial 
L (5) after logging into their Sub-
scriber Mailbox.
Message Noti fication  (page 535)
Once activated, Message Noti fication dials up to 3 telephone numbers to let the user know they have 
new messages in their Subscriber Mailbox.
Message Playback Direction  (page 543)
Set the subscriber Mailbox message playback order.
Message Record  (page 544)
Review this feature to learn which features are available to a subscriber while recording and sending a 
message.
Message Retention  (page 547)
Set how long a Subscriber Mailbox will retain saved messages.
Message Storage Limit  (page 548)
Set the maximum number of messages that can be left in the mailbox.
Next Call Routing Mailbox  (page 552)
The Next Call Routing Mailbox provides additional dialing options after a caller leaves a message in a 
Subscriber Mailbox.
Security Code  (page 570)
If enabled, a subscriber must enter a security code before logging onto \
their Subscriber Mailbox.
System Administrator  (page 576)
A Subscriber Mailbox designated as a System Administrator provides the subscriber with unique sys-
tem administration capabilities through the 
SA menu.
Unscreened Transfer  (page 587)
The Subscriber Mailbox can optionally convert Automated Attendant Screened Transfers to 
Unscreened Transfers.
Operation
N/A 
						

							
System Administrator
576◆IntraMail Features DSX Software Manual
System Administrator
Description
The System Administrator is a Subscriber Mailbox that has unique system administrat\
ion features such as 
recording Instruction Menus and deleting messages in a co-worker’s mailbox. The System Administrator 
features are an essential part of IntraMail setup since they allow the recording of the system-wide messages 
and provide Subscriber Mailbox maintenance. After logging onto their Subscriber Mailbox, the System 
Administrator can use all of the features in the 
SA menu. The System Administrator Options  table below 
shows these options.
Conditions
• None
Default Setting
• Extension 300 is the System Administrator.
The extension user that has IntraMail system administration capabilities.
System Administrator Options[Super Display Soft Key] - [Keyset Soft Key]
OptionDescriptionFor more, see:
SA
 (72)[System Admin] - [N/A]Access the System Administrator options.
I (4)[Instruction] - [Instr]Record an Instruction Menu. . Instruction Menu (page 507)
A (2)[Announcement] - [Annc]Record an Announcement Message. Announcement Message (page 417)
S (7)[Subscriber] - [Subs]Access the Subscriber Maintenance options (see the following features).
EA (32)[Erase All Messages] - [Msgs]Erase all messages in a mailbox. . Erasing All Messages (page 476)
EG (34)[Erase Greeting] - [Greet]Erase a mailbox greeting.
• With Multiple Greetings, this option 
simultaneously erases all recorded 
greetings in a Subscriber Mailbox. 
Additionally, the active greeting is 
reset to 1. .
Greeting  (page 493)
EN (36)[Erase Name] - [Name]Erase a mailbox name. . Mailbox Name (page 518)
S (7)[Erase Security Code] - [N/A]Delete a mailbox Security Code. . Mailbox Security Code Delete (page 522)
N (6)[Record Mailbox Name] - [N/A]Record Mailbox Name. Mailbox Name (page 518).
O (6)[Answer Schedule] - [N/A]Override the active Answer Schedule. Answer Schedule Override (page 418)
1
[N/A] - [N/A]Message on Hold Message On Hold (page 541)
V (8)[N/A] - [N/A]Hear the version number of the IntraMail stored voice prompts. 
						

							
System Administrator
DSX Software ManualIntraMail Features◆577
IntraMail 
Features
Programming
1.In  2142-03: System Administrator  (page 767), enter Ye s.
Other Related Features
Features
None
IntraMail Features Subscriber Mailbox  (page 574)
Only a Subscriber Mailbox can be a System Administrator.
Operation
Refer to the individual features referenced in the  System Administrator Options (page 576).
1.Designate a Subscriber Mailbox as a System Administrator.
Accessing the System Administrator Options[Super Display Soft Key] - [Keyset Soft Key]
Log onto System Administrator’s Mailbox.
SA (72)Access the System Administrator Menu.[System Admin] - [N/A]• Turn to 
System Administrator Options  (page 576) for more.
0Plays Help message. 
						

							
System Administrator Mailbox
578◆IntraMail Features DSX Software Manual
System Administrator Mailbox
Description
A System Administrator Mailbox is a Subscriber Mailbox in which you have enabled the System Administra-
tor option. This provides the subscriber with system administration capabilities. IntraMail \
can have multiple 
System Administrator Mailboxes. Turn to 
System Administrator (page 576) for more.
Conditions
• None
Default Setting
• The System Administrator Mailbox is 300.
Programming
1.In 2142-03: System Administrator  (page 767), enter Ye s.
- Turn to  System Administrator  (page 576) for more.
Other Related Features
Features
None
IntraMail Features Subscriber Mailbox  (page 574)
Only a Subscriber Mailbox can be a System Administrator.
System Administrator  (page 576)
The System Administrator has unique system administration functions, such as record\
ing Welcome 
Messages and Instruction Menus, and deleting messages in a co-worker’s mailbox.
Operation
See  System Administrator Options  (page 576).
A Subscriber Mailbox option that enables the system administration capabilities.
1.Designate a Subscriber Mailbox as a System Administrator. 
						

							
System Reinitialization
DSX Software ManualIntraMail Features◆579
IntraMail 
Features
System Reinitialization
Description
Initializing the telephone system automatically initializes all IntraMai\
l programming. You may want to do 
this if the site requirements signi ficantly change and it is easier to start over from default than remove all 
your custom programming. Reinitializing returns all programmed options t\
o their default values.
To initialize (erase) Subscriber Mailbox Security Codes and all recordi\
ngs, use a System Administrator Mailbox. 
Conditions
• None
Default Setting
• N/A
Programming
1.Press INTERCOM and dial #*#* + NECDSX + HOLD.
2.Dial 9011 + HOLD.
3.Dial 1 (for yes) + HOLD.
- The telephone system data base initializes.
- To cancel initialization, dial 
0 + HOLD instead.
1.See  System Administrator  (page 576).
- The recorded messages include: Instruction Menus
Announcement Mailbox messages
Messages left in a Subscriber Mailbox
Subscriber Mailbox greetings
Subscriber Mailbox names
Other Related Features
Features
None
IntraMail Features System Administrator  (page 576)
The System Administrator can delete Subscriber Mailbox security codes as well as In\
traMail recorded 
messages.
Operation
N/A
Reinitializing IntraMail returns all programmed options to their default values.
Reinitializing the telephone system returns all programmed options to their factory set (default) values. Any site speci fic programming 
you have done will be erased following reinitialization.
1.To reinitialize the telephone system data base:
2.To erase recorded messages and Subscriber Mailbox Security Codes: 
						

							
Time and Date with Voice Mail
580◆IntraMail Features DSX Software Manual
Time and Date with Voice Mail
Description
Since IntraMail is completely integrated with the telephone system software, the IntraMail time and date is 
the same as the phone system time and date. Since time and date is used \
on telephone displays and with the 
Auto Time Stamp and Time and Date Stamp  features, be sure to set it accurately. To change the time and date, 
use either the system programmable options or the User Programmable feat\
ures. See  Programming below. 
The Time and Date is retained if the telephone system power should fail or the system resets.
In addition, a Subscriber Mailbox user can hear the time and date when t\
hey call their mailbox.
Conditions
• None
Default Setting
• N/A
Programming
See  Time and Date  (page 349).
Other Related Features
Features
None
IntraMail Features Auto Time Stamp  (page 431)
After a user listens to a message, IntraMail can optionally announce the\
 time and date the message 
was left.
Time and Date  (page 349).
Turn to this feature for more on the Time and Date options.
Time and Date Stamp  (page 581)
An extension can listen to a message and dial 
TI to hear the time the message was sent.
Operation
Set the system time and date.
Hearing the Current Time and Date[Super Display Soft Key] - [Keyset Soft Key]
Log onto Subscriber Mailbox.
TI (84) Access the Time and Date option.
• IntraMail plays the time and date, and then returns you to the mailbox M\
ain Menu.
0Plays Help message.