NEC Dsx 34b Manual

							
Single Line Telephones
DSX Software ManualFeatures◆311
Features
3.Dial the announced Meet-Me Conference code (#11 or #12).
• Your co-worker’s must join the telephone meeting within the Meet Me Conference time.
To join a Meet-Me Conference:
1.
Listen for paged invitation to join the Conference.
2.Dial announced Meet-Me Conference code (#11 or #12). • You can join the telephone meeting within the Meet Me Conference time.
Message Waiting
To leave a message for a co-worker: 1.
Place Intercom call to co-worker. • The extension you call can be unanswered, busy, or in Do Not Disturb.
2.Dial 8 and hang up.
•
V-MAIL  fl ashes fast at the extension you called.
To answer a Message Waiting:
1.
Lift the handset.
2,Dial *8.
Night Service / Night Ring
To answer a call ringing over the paging system: 1.
Lift the handset.
2.Dial *0.
Paging
1.
Lift the handset.
2.Dial *1.
3.Dial the Paging zone (1-7 or 0 for all call). • SLTs cannot receive Paging announcements.
Meet-Me Conference 
						

							
Single Line Telephones
312◆Features DSX Software Manual
Park
To Park a call: 1.
Place or answer call.
2.Hook flash and dial *.
3.Dial the orbit number.
• System Park Orbits are 60-69.
• Personal Park Orbits are *300-*427.
To retrieve a parked call:
1.
Lift the handset.
2.Dial *.
3.Dial the orbit number. • System Park Orbits are 60-69.
• Personal Park Orbits are *300-*427.
Pulse to Tone Conversion
This feature must be switched manually from the telephone. The system does not provide Pulse to Tone Conversion for SLTs.
Removing Lines and Extensions from Service
1.
Lift the handset.
2.Dial #40.
3.Dial the line (101-164) or extension (300-427) you want to remove from service.
4.So one of the following.
a.Dial 4 to return a line or extension to service.
b.Dial 6 to remove a line or extension from service.
5.Hang up.
Speed Dial
To dial a Speed Dial number: 1.
Lift the handset.
2.Dial # and the Speed Dial bin number. • Personal Speed Dial bins are 701-720.
• System Speed Dial bins are normally 201-299.
3.The stored number dials out. 
						

							
Single Line Telephones
DSX Software ManualFeatures◆313
Features
Split
A single line telephone can Split (alternate) between their current ca\
ll and waiting calls. The waiting calls can include a cal l 
you previously placed on Exclusive Hold or camped-on calls.
To Split (Alternate) between your current call and a waiting call:
1.
Hook flash and dial *7.
• You are connected to your camped-on call (if any) or the call that has been on Hold the longest.
• Repeat this procedure to cycle through all your waiting calls (from oldest to newest) and return to your  first call.
Tandem Calls / Unsupervised Conference
1.
Establish outside call (e.g., lift handset, dial 9, and dial outside nu\
mber)
2.Hook flash and dial another outside call.
3.Hook flash and dial #10 to set up the Conference.
4.Hang up.
• If the outside parties disconnect, the lines you selected do not have Tandem Calling capability.
Transfer
To transfer your call: 1.
Place or answer call.
2.Hook flash and dial the extension to which you want to Transfer the call.
• To Transfer the call to the voice mail Automated Attendant, dial the voice mail master number (700).
3.Do one of the following.
a.To transfer the call unscreened, hang up.
b.To screen the transfer, wait for the called party to answer before hanging up.
To receive Transfer (if you get an Intercom call announcing it):
1.
Stay on the line. • The Transfer goes through when the calling party hangs up.
Voice Mail
To leave a voice mail message for a co-worker: 1.
Place Intercom call to co-worker. • The extension you call can be unanswered, busy, or in Do Not Disturb.
2.Dial 8 and hang up.
•
V-MAIL  fl ashes fast at the extension you called.
To call your voice mail mailbox:
1.
Lift the handset.
2,Dial *8. 
						

							
Soft Keys
314◆Features DSX Software Manual
Soft Keys
Description
Available. SeeInteractive Soft Keys  (page 210) for more. 
						

							
Speed Dial
DSX Software ManualFeatures◆315
Features
Speed Dial
Description
Speed Dial gives an extension user quick access to frequently called numbers. There are two types of Speed 
Dial: System and Personal. Speed Dial numbers can be up to 32 digits lon\
g, using 0-9, # and *. Every Speed 
Dial can have a programmed name up to 18 characters long. The name shows in the telephone display as the 
Speed Dial number dials out.
Speed Dial can store outside numbers and Intercom digits. The capability to store Intercom digits provides 
the user with “one-touch” access to features they use most often. For example, a user can have a Speed Dial 
bin that simpli fies forwarding calls to voice mail or a co-worker.
System Speed Dial
System Speed Dial gives every extension access to the same set of stored numbers. The system provides 999 
System Speed Dial numbers. Users can access these numbers by pressing a \
uniquely programmed System 
Speed Dial Feature Key or by dialing the Speed Dial bin number. Depending on the system option selected 
(see  Programming  below), users have dial access to either 9, 99 or 999 System Speed Dial bins. 
Personal Speed Dial
Personal Speed Dial provides extensions with 20 numbers stored privately for their own use. The Personal 
Speed Dial keys on a DSS Console access the same bins as the extension to which it is attached.
Unique Speed Dial Entries
In addition to the digits 0-9, # and *, you can enter the following for additional dialing options:
Storing Line Routing in a Speed Dial Bin
When you program a Speed Dial bin, you can select either a line or a Lin\
e Group over which the call should 
route. For example, you can enter 1 for line 1 or 90 for Line Group 90.
❥If you enter a Line Group number, the system will follow the Line Group programming and select an 
available line in the group for the call.
❥If you enter a line number and the line is busy when the Speed Dial bin tries to dials out, the user hears busy tone. If their extension has Line Queuing, they can dial 2 to queue for a line to become free. If they 
hang up, the system converts the queue to a Line Callback.
❥The capability to dial 90-98 to select a Line Group for a Speed Dial cal\
l is a permanent feature and not affected by programming.
Centrex Compatibility
Speed Dial offers unique compatibility with connected Centrex services. A Speed Dial number can accom-
modate  both placing a new call  and outdialing the stored Speed Dial number on an active Centrex line. This 
enables features such as Centrex Transfer and Conference. Speed Dial adheres to the following rules.
1.When a user active on an outside call presses TRANSFER and selects a Speed Dial number (using any 
method), the system examines the contents of the stored Speed Dial bin.
2.If the  first entry in the bin is an F (Flash command), the system  flashes the connected line and outdials 
the contents of the bin (ignoring the line selection associated with th\
e bin).
Instead of dialing a long telephone number to reach a client or customer, use Speed Dial 
instead. Also, store Intercom digits for quick access to commonly used features.
For this option: From system programming, 
press this key:  From user programming, 
press this key:
Flash Feature Key 1FLASH
Wait (not used) Feature Key 2DND
Pause Feature Key 3MUTE 
						

							
Speed Dial
316◆Features DSX Software Manual
Note that this unique Centrex integration also pertains to voice mail ports accessing stored Speed Dial numbers.
Chaining Bins for Dialing Long Numbers
A Speed Dial number can be up to 32 digits long. The system allows this by automatically using the next 
adjacent bin for entries longer than 16 digits. For example, assume you want to store a Personal Speed Dial 
number for a banking service (203-926 5400) followed by a pause and your 10 digit customer code 
(9876543210). If you store the entries in bin 701, the following occurs:
❥The system stores the first 16 digits (203 926 5400 Pause 98765) in bin 701.
❥The system stores the remaining digits (43210) in bin 702.
Chaining Notes:
❥In the above example, bin 702 is inaccessible for viewing, programming, or dialing. It only becomes  available if you reprogram bin 701 to be 16 digits or less. 
❥Since bin 720 is the last Personal Speed Dial bin, it can contain only 1\
6 digits.
Manually Dialing After Speed Dial on T1 Lines
When using a tie line or an outgoing DID line for Speed Dial, Auto Redial, Last Number Redial, or Save, the 
user can manually dial additional digits as soon as the stored number di\
als out.
Answer Supervision
Answer Supervision is only available with T1/E1 lines. It applies to:
❥T1 E&M lines (tie line)
❥T1 DID lines when used for outgoing calls
❥All types of E1 lines (not available in North America)
Answer Supervision is not available on analog lines. On these types of lines, the user can dial addi\
tional dig-
its as soon as the last digit of the stored number dials out. Conditions
• None
Default Setting
• Dial access to 99 System Speed Dial bins (201-299).
• All extensions can use System Speed Dial, but only extension 300 can program.
• All bins are empty and no names are programmed. 
						

							
Speed Dial
DSX Software ManualFeatures◆317
Features
Programming
Setting Up Personal Speed Dial
1.If yes:
- In  2111-09: Personal Speed Dial  (page 734) enter 
Ye s.
- In  2131-[01-64]: Line Access  (page 763), make sure the extension has outgoing (
2) or full (3) 
access to the lines they want to use for Personal Speed Dial.
- To allow the extension user to use Line Groups for their Speed Dial numbers, check the\
 assign- ments in  3201-[01-64]: Line Group  (page 833).
2.If no:
- In  2111-09: Personal Speed Dial  (page 734) enter 
No.
1.Use 2151-Assignment (Personal Speed Dial Bin Assignment)  (page 775) to assign Personal Speed Dial 
numbers. - In  2151-[01-20]: Personal Speed Dial Bin Type  (page 775), enter the bin type:
- 
0 for none
- 
1 for Intercom
- 
2 for line
- 
3 for Line Group
- 
4 for Extend (i.e., the second bin in a chained number)
- For type 2 (line) bins, in  2151-[01-20]: Personal Speed Dial Bin Line  (page 775) enter the line 
number (1-64).
- For type 3 (Line Group) bins, in  2151-[01-20]: Personal Speed Dial Bin Group  (page 775) enter 
the Line Group number (90-98).
- In  2151-[01-20]: Personal Speed Dial Bin Number  (page 776), enter the Speed Dial number.
-
In 2151-[01-20]: Personal Speed Dial Bin Name  (page 777), enter a name for the Speed Dial 
number.
Setting Up System Speed Dial
1.In  2102-01: Class of Service  (page 724), check the extension’s Class of Service level.
2.If yes:
- In  1401-01: System Speed Dial Access  (page 628) enter 
Ye s.
- In  2131-[01-64]: Line Access  (page 763), make sure extensions has outgoing (
2) or full (3) access 
to the lines you want them to use for System Speed Dial.
- To allow Line Groups for use in System Speed Dial numbers, check the assignment\
s in  3201-[01-64]: Line Group  (page 833).
3.If no:
In  1401-01: System Speed Dial Access  (page 628) enter 
No.
1.If yes, in 2102-04: User Programming Access Level  (page 725), enter 4 or 5.
2.If no, in 2102-04: User Programming Access Level  (page 725), enter 1-3.
1.Should extension be able to use Personal Speed Dial?
2.To enter Personal Speed Dial numbers from system programming:
1.Should extension be able to use System Speed Dial numbers?
2.Should extension be able to store System Speed Dial numbers? 
						

							
Speed Dial
318◆Features DSX Software Manual
1.For 9 (1-digit), in 1701-01: Number of System Speed Dial Bins  (page 714) enter 1.
2.For 99 (2-digit), in 1701-01: Number of System Speed Dial Bins  (page 714) enter 2.
3.For 999 (3-digit), in 1701-01: Number of System Speed Dial Bins  (page 714) enter 3.
The settings of this option  do not limit the number of bins you can program in  1702-Assignment (System 
Speed Dial Assignment)  below and set up under System Speed Dial keys.
1.Use 1702-Assignment (System Speed Dial Assignment)  (page 715) to assign System Speed Dial num-
bers. - In  1702-[001-999]: System Speed Dial Bin Type  (page 715), enter the bin type:
- 
0 for none
- 
1 for Intercom
- 
2 for line
- 
3 for Line Group
- 
4 for Extend (i.e., the second bin in a chained number)
- For type 2 (line) bins, in  1702-[001-999]: System Speed Dial Bin Line  (page 715) enter the line 
number (1-64).
- For type 3 (Line Group) bins, in  1702-[001-999]: System Speed Dial Bin Group  (page 716) enter 
the Line Group number (90-98).
- In  1702-[001-999]: System Speed Dial Bin Number  (page 716), enter the Speed Dial number.
-
In 1702-[001-999]: System Speed Dial Bin Name  (page 717), enter a name for the Speed Dial 
number.
Setting Up Speed Dial Feature Keys
1.To set up a Personal Speed Dial key on an extension:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
15.
- In  2121-[01 to 24]: Feature Key Data  (page 758), enter the personal bin number (01-20).
1.To set up a Personal Speed Dial key on a DSS Console:
- In  2402-[01-60]: DSS Console Key Codes  (page 801), enter 
15.
- In  2402-[01-60]: DSS Console Key Data  (page 801), enter the personal bin number (01-20).
1.To set up a System Speed Dial key on an extension:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
14.
- In  2121-[01 to 24]: Feature Key Data  (page 758), enter the system bin number (e.g., 001-999).
1.To set up a System Speed Dial key on a DSS Console:
- In  2402-[01-60]: DSS Console Key Codes  (page 801), enter 
14.
- In  2402-[01-60]: DSS Console Key Data  (page 801), enter the system bin number (e.g., 001-999).
Additional Speed Dial Options
1.If yes, leave 1602-04: Dial Pause Timer  (page 673) at its current setting.
2.If no, adjust 1602-04: Dial Pause Timer  (page 673) as required.
2.Should the system have 9 (1-digit), 99 (2-digit), or 999 (3-digit) System Speed Dial numbers?
3.To enter System Speed Dial numbers from System Programming:
1.To set up Personal Speed Dial Feature Keys:
2.To set up System Speed Dial Feature Keys:
1.Is a pause stored in a Speed Dial bin the correct duration? 
						

							
Speed Dial
DSX Software ManualFeatures◆319
Features
1.If yes, leave  1612-04: PBX/Centrex Flash Timer  (page 686) at its current setting.
2.If no, adjust 1612-04: PBX/Centrex Flash Timer  (page 686) as required.
1.If yes, leave 1602-03: Dialtone Detect Timer  (page 671) at its current setting.
2.If no, adjust 1602-03: Dialtone Detect Timer  (page 671) as required.
Other Related Features
Features
Account Codes  (page 14)
An extension user can store an Account Code in a Speed Dial bin. See  Using Account Codes and 
Speed Dial  (page 14) for more.
Central Of fice Calls, Placing  (page 78)
You can store outside numbers in Speed Dial bins for quick access to freq\
uently called numbers.
Check Key  (page 86)
Check Personal Speed Dial bin assignments.
Direct Station Selection (DSS) Console  (page 120)
The DSS Console Personal Speed Dial bins are the same as the extension to which the console is 
attached. This means that DSS Consoles that share the same block number still have unique Personal 
Speed Dial.
Toll Restriction  (page 351)
The system enforces Toll Restriction on Speed Dial numbers as they are dialed, not as they are stored.
Voice Over  (page 385)
An extension user can Voice Over after calling a co-worker by using Personal Speed Dial.
IntraMail Features None
Operation
2.Is a Flash stored in a Speed Dial bin the correct duration?
3.Are Speed Dial calls correctly detecting dial tone?
Programming and Dialing Personal Speed DialIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
Forced Account Codes may prevent Speed Dial from dialing 911 emergency services.
To program a Personal Speed Dial number:
1.
Do not lift the handset or press any keys.
2.Dial #SP (#77).
3.Do one of the following.
a.Dial the Personal Speed Dial bin number (701-720).
b.Press a Personal Speed Dial bin key (for bins 701-710).
4.Press HOLD.
5.Do one of the following.
a.Enter the line number you want the system to use when dialing your stored number (1-64). 
						

							
Speed Dial
320◆Features DSX Software Manual
b.Enter the Line Group number you want the system to use when dialing your stored number (90-98).
c.Press INTERCOM if you want to enter Intercom codes.
6.Press HOLD.
7.Enter the number you want to store (up to 32 digits long).
• If storing Intercom codes, you can enter a valid dial sequence using the digits 0-9, #, and *.
• To insert a pause, press 
MUTE. To insert a Flash, press FLASH.
• Do not enter a pause or  flash into an Intercom code.
8.Press HOLD twice.
9.Enter a name for the Speed Dial number.
• See  Name Programming Chart  (page 322) for more.
10.Press HOLD.
11.Do one of the following.
a.Repeat from step 3 to program another bin.
b.Press SPEAKER to exit.
To dial a stored Personal Speed Dial number:
1.
Do one of the following.
a.Press INTERCOM, dial #, then dial the Personal Speed Dial bin number (701-720).
b.24-Button or 34-Button Telephone Only
Press bin key for bins 701-710.
c.Press a Feature Key set up as a Personal Speed Dial key.
d.
Super Display Telephone Only
• Press Spd Dial 1 (bins 701-710) or Spd Dial 2 (bins 711-720).
• Press the soft key for the number you want to dial.
2.(Optional)
• To chain bins, wait for the  first bin to dial out, then press a bin key or Feature Key.
• If the programmed route is busy, press an idle line key to reroute the call.
• You cannot chain Intercom numbers.
Programming and Dialing System Speed DialIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
Forced Account Codes may prevent Speed Dial from dialing 911 emergency services.
To program a System Speed Dial number:
1.
Do not lift the handset or press any keys.
2.Dial #SP (#77).
3.Dial the System Speed Dial bin number (normally 201-299).
4.Press HOLD.
5.Do one of the following.
Programming and Dialing Personal Speed DialIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]