NEC Dsx 34b Manual

							
Names for Extensions and Lines
DSX Software ManualFeatures◆251
Features
Name Programming Chart
Name Programming Chart
Press a key the indicated number of times for desired character
Key1 Time2 Times3 Times4 Times5 Times6 Times7 Times8 Times9 Times
1 &-  / ‘ 1
2ABC a b c 2
3DE F d e f 3
4GH I g h i 4
5 JKL j k l 5
6MNOmn o 6
7 PQRS p q r s 7
8 TUV t u v 8
9WX Y Z w x y z 9
0space : 0
#Not used
*Not used
After selecting a letter, press a key for another letter or wait 2 seconds for the cursor to automatically advance.
Additional Name Programming Options
HOLD
Save name.
SPEAKERExit user name programming.
Volume UpScroll the cursor to the right.
Volume DownScroll the cursor to the left.
CLEAR
• While editing, clears character to the right.
• At beginning of line, erases entire entry.
• At end of line, becomes a backspace key
CHECKRestore the previous entry, 
						

							
Night Service / Night Ring
252◆Features DSX Software Manual
Night Service / Night Ring
Description
Night Service redirects outside calls to their night mode destination. Typically, the attendant or supervisor 
activates Night Service after normal working hours, when most employees are unavailable to answer calls. 
Lines can ring extensions directly at Night, providing specific answering points for Night Service calls. (For 
example, you can program lines to ring the security station at night.) 
To have outside lines ring the External Paging system (which users can answer by dialing a code), see  Out-
side Call Ringing Over External Page  (page 260). To have the ringing call also activate the system relay, see 
Page Relay Control  (page 259). 
Night Service Keys
The night mode status of the system is controlled by the following 3 types of keys:
❥Night Key Assigned as a  System Night Key
This type of key controls the night mode status of all Key Ring lines as well as all lines that are Direct 
Inward Lines (DILs) to Ring Group master numbers. To program this type of key, see  2121-Feature Keys 
(page 753) and  2401-Config (DSS Console Con figuration)  (page 800). The entry is 
18 + CLEAR. Also 
see  Direct Inward Line  (page 109).
❥Night Key Assigned as a  UCD Night Key
This type of key controls the night mode status of all lines terminated to UCD Group ma\
ster numbers. It 
has no affect on Key Ring lines or lines terminated to Ring Group master numbers. To program this type 
of key, see  Extension Hunting  (page 154), 2121-Feature Keys  (page 753), and 2401-Config (DSS Con-
sole Con figuration)  (page 800). The entry is 
18 + UCD Group master number.1
❥An Extension’s DND Key
The 
DND key controls the night mode status of all lines that are DILs to the extension. In the day, the 
line rings the extension. When the user presses 
DND, the DILs ring their programmed night mode desti-
nations. Also  see  Direct Inward Line  (page 109).
Basic Night Service Types
Following are the four basic types of Night Service operation for a line.
❥Option 1: Key Ring Day and Night
The line is a Key Ring line during the day and at night. The line rings according to the settings in  2132-
[01-64]: Line Ringing  (page 764). An extension’s  System night key controls the day/night mode of the 
line. Turn to  Key Ring (page 214) for more on setting up Key Ring lines.
❥Option 2: Key Ring During the Day, DIL at Night
The line is a Key Ring line during the day and a DIL at night. During the day, the line rings according to 
the settings in  2132-[01-64]: Line Ringing  (page 764). At night, the line rings the DIL destination (i.e., 
extension, Ring Group, UCD Group or voice mail). An extension’s  System night key controls the day/
night mode of the line. Turn to  Key Ring (page 214) for more on setting up Key Ring lines. Turn to 
Direct Inward Line  (page 109) for more on setting up Direct Inward Lines.
❥Option 3: DIL During the Day, Key Ring at Night
The line is a DIL during the day and a Key Ring line at night. The line rings the DIL destination during the 
day and rings according to the settings in 
2132-[01-64]: Line Ringing  (page 764) at night. The DIL desti-
nation’s 
DND key controls the night mode of the line. Turn to Direct Inward Line  (page 109) for more on 
setting up Direct Inward Lines. Turn to 
Key Ring  (page 214) for more on setting up Key Ring lines.
Use Night Service to reroute calls after hours.
1. Do not use this option if you want lines to over flow to voice mail. See Key Ring  (page 214) instead. 
						

							
Night Service / Night Ring
DSX Software ManualFeatures◆253
Features
Option 4: DIL Day and Night
The line is a DIL during the day and at night. The DIL destination’s 
DND key controls the night mode of the 
line. Turn to  Direct Inward Line  (page 109) for more on setting up Direct Inward Lines. 
Conditions
• None.
Default Setting
• In DSX-40, keys 1-12 are day/night ringing line keys for lines 1-12 and keys 13-24 are unde fined.
• In DSX-80/160, keys 1-8 are day/night ringing line keys for lines 1-8 and keys 9-24 are unde fined.
• For attendants: - Key 12 (on 22-button) or key 24 (on 34-button) is an Operator Call Key.
Programming
1.In  2102-01: Class of Service  (page 724), check the extension’s Class of Service level.
2.If yes, in 1402-05: Activate Night Mode  (page 634) enter Ye s.
- This capability is normally reserved only for attendants.
3.If no, in  1402-05: Activate Night Mode  (page 634) enter No.
1.To set up a System night key on an extension:
- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
18.
- In  2121-[01 to 24]: Feature Key Data  (page 758), press 
CLEAR.
2.To set up a System night key on a DSS Console:
- In  2402-[01-60]: DSS Console Key Codes  (page 801), enter 
18.
- In  2402-[01-60]: DSS Console Key Data  (page 801), press 
CLEAR.
1.If yes:
- In  2132-[01-64]: Line Ringing  (page 764) enter one of the following:
1 for day and night ringing.
2 for night ringing only.
3 for delay ringing day and night.
- For delay ringing (option 4 only), in  1604-01: Delay Ring Timer (page 678) adjust the Delay Ring 
timer as required.
2.If no:
- In  2132-[01-64]: Line Ringing  (page 764) enter 
0 for lamp only (no ringing).
1.Should extension be able to put Key Ring lines into the Night Mode?
2.Set up a System night key on an extension or DSS Console.
3.Should key ring lines ring extensions at night? 
						

							
Night Service / Night Ring
254◆Features DSX Software Manual
Other Related Features
Features
Direct Inward Line  (page 109)
• The extension to which the DIL is terminated controls the night mode of the D\
IL.
• If a DIL is terminated to the voice mail master number, a  UCD night key (code 18 + the voice mail 
master number) controls the night mode status of the DIL.
Direct Station Selection (DSS) Console  (page 120)
A DSS Console with a  System night key can put the system in the night mode.
Do Not Disturb  (page 143)
A DIL destination activates the night mode for the DIL when they press 
DND.
Group Ring  (page 189)
The  System  night key sets the day/night status of a DIL terminated to a Ring Group.
Paging  (page 259)
To have lines ring the External Paging system, see Outside Call Ringing Over External Page  
(page 260)
. To have the ringing call also activate the system relay, see Page Relay Control  (page 259)
IntraMail Features None
Operation
Using Night Service / Night RingIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To activate or deactivate Night Service (i.e., to control the night mode of Key Ring and Ring Group lines):
1.
Do not lift the handset.
2.Press your  System night key.
• While in the night mode, the key is on (red) and you see: 
SYSTEM IN NIGHT MODE.
• While in the day mode, the key is off.
To answer a call that rings a line or loop key at night:
1.
Listen for ringing and look for the  flashing line or loop key.
• Line and loop keys that  flash red are for you and your co-workers.
• Line keys that  flash green are just for you (such as DILs and transfers).
2.Lift the handset.
3.Press the  flashing line or loop key.
• If you have Ringing Line Preference, lifting the handset answers the call.
• If you have Automatic Handsfree, you can press the line or loop key without  first lifting the handset.
To answer a call that is ringing over the Paging speakers:
1.
Lift the handset.
2.Dial *0. 
						

							
Off-Hook Signaling
DSX Software ManualFeatures◆255
Features
Off-Hook Signaling
Description
When a user is busy on a call, Off-Hook Signaling indicates that another caller is trying to get through.\
 
Off-Hook Signaling helps important callers get through, without waiting in line for the called extension to 
become free. After the user hears the off-hook signal, they can use other system features (such as Hold or 
Park) to process their active call and then answer the waiting call.
Off-Hook Signaling for Outside Calls
While a keyset user is on a call, Off-Hook Signaling for outside calls can be:
❥While on a handset call, 
- A  flashing green Ring/Message lamp
- A  flashing red or green line/loop key
- Muted off-hook ringing 
(While Off-Hook Signaling ringing is occurring, use 
Volume Up and Volume Down to adjust the vol-
ume of ringing.)
❥While on a handset or Handsfree call,
- A  flashing green line/loop key
- Camp-On tones
The following chart shows when the two types of Off-Hook Signaling occur. Note that Camp-On tones occur 
for an extension when they are the exclusive recipient of the call (such as a DIL).
Off-Hook Signaling for Intercom Calls
While an extension user is on a handset or Handsfree call, they can receive Camp-On tones from a co-worker 
that called them and dialed 
2 to Camp-On. Turn to  Call Waiting / Camp-On  (page 58) for more on how to set 
this up. Off-hook ringing for Intercom calls is not available.
Off-Hook Signaling for Hotline Calls
While an extension is busy on a handset call, the system provides unique handling of Off-Hook Signaling for 
calls from their Hotline partner. This unique handling occurs when the Hotline partner calls the extension by 
fi rst pressing their Hotline key. The Off-Hook Signaling can be Camp-On tones or Voice Over. The default is 
Camp-On tones.
Conditions
• None
Off-Hook Signaling helps important callers get through.
Off-Hook Ringing
1Camp-On Tones2
Key Ring Yes No
Transferred Outside Call Yes Yes
Direct Inward Line Yes Yes
Transfer from Voice Mail (UTRF) Yes Yes
Call Coverage Key Yes No
Group Call Pickup Key Yes No
1 For Off-Hook ringing, 2116-03: Off Hook Signaling for Incoming Outside Calls  (page 750) = 2.2 For Camp-On tones, 2116-03: Off Hook Signaling for Incoming Outside Calls  (page 750) = 1. 
						

							
Off-Hook Signaling
256◆Features DSX Software Manual
Default Setting
• Off-Hook Signaling for outside calls is set for Off-Hook Ringing (option 2) by default. While busy on 
a call, the extension will receive Off-Hook Ringing for outside calls that normally ring the phone. This 
includes:
- Key Ring calls
- Transferred outside calls
- Direct Inward Lines
- UTRF transfers from voice mail
- Call Coverage keys
- Group Call Pickup keys
• Off-Hook Signaling for Intercom calls is Camp-On tones.
• Off-Hook Signaling for Intercom calls from the Hotline partner is Camp-On \
tones.
Programming
1.For Camp-On, in  2116-01: Off Hook Signaling for Incoming Intercom Calls  (page 749) enter 1.
2.For Voice Over, in 2116-01: Off Hook Signaling for Incoming Intercom Calls  (page 749) enter 2.
3.To disable Off-Hook Signaling, in 2116-01: Off Hook Signaling for Incoming Intercom Calls  (page 749) 
enter 
0.
1.For Camp-On, in  2116-02: Off Hook Signaling for Calls from Hotline Partner  (page 749) enter 1.
2.For Voice Over, in 2116-02: Off Hook Signaling for Calls from Hotline Partner  (page 749) enter 2.
3.To disable Off-Hook Signaling, in 2116-02: Off Hook Signaling for Calls from Hotline Partner  
(page 749) enter 
0.
1.For Camp-On, in  2116-03: Off Hook Signaling for Incoming Outside Calls  (page 750) enter 1.
2.For ringing, in 2116-03: Off Hook Signaling for Incoming Outside Calls  (page 750) enter 2.
3.To disable Off-Hook Signaling, in 2116-03: Off Hook Signaling for Incoming Outside Calls  (page 750) 
enter 
0.
Other Related Features
Features Attendant Call Queuing  (page 22)
The Operator Call key does not activate off-hook signaling.
Caller ID  (page 63)
An extension programmed to receive Camp-On tones or Off-Hook Ringing from a waiting call will 
also receive Second Call Caller ID.
Conference  (page 89)
An extension user can Conference their active call with the waiting call.
Direct Inward Line  (page 109)
DILs can initiate Off-Hook Signaling beeps.
Headset Compatibility  (page 198)
Turn to  Off-Hook Signaling and Headsets  (page 199) for more on how Off-Hook Signaling interacts 
with headsets.
1.Set up Off-Hook Signaling for waiting Intercom calls.
2.Specify the type of Off-Hook Signaling available when a user presses the Hotline key for their 
busy Hotline partner.
3.Set up Off-Hook Signaling for waiting outside calls. 
						

							
Off-Hook Signaling
DSX Software ManualFeatures◆257
Features
Hold  (page 202)
An extension user can place their current call on Hold and answer the waiting call.
Hotline  (page 207)
Hotline activates Off-Hook Signaling.
Key Ring  (page 214)
Off-Hook Signaling can occur for Key Ring calls.
Park  (page 266)
An extension user can Park their current call and answer the waiting call.
Split (Alternate)  (page 323)
An extension user can alternate between their active call and their waiting call.
Transfer  (page 358)
An extension user can Transfer their current call to a co-worker or voice mail and then answer the 
waiting call. In addition, transferred calls can initiate Off-Hook Signaling.
Voice Over  (page 385)
Voice Over also lets a user get through to a keyset extension user busy on a handset call. The busy key-
set extension user hears an alert tone followed by the voice of the interrupting party. 
IntraMail Features None
Operation
User Programmable Feature
Setting Up Off-Hook Signaling
Feature Mnemonic Operation Access Level
Off-Hook Signaling#OHR 
(#647) #OHR + Select mode (see below) + Select option (see 
below) + 
SPEAKER to exit.
Of
f-Hook Signaling Modes
•1 = Outside line
•
2 = Hotline partner
•
3 = Intercom
Of
f-Hook Signaling Options
• For outside lines :
1 = Camp-On tone
2 = Off-hook ringing
CLEAR = None
• For Hotline partner :
1 = Camp-On tone
2 = Voice Over
CLEAR = None
• For Intercom :
1 = Camp-On tone
2 = Voice Over
3 = None 3-5 
						

							
One-Touch Keys
258◆Features DSX Software Manual
One-Touch Keys
Description
Available for Personal Speed Dial. See Speed Dial (page 315) for more. 
						

							
Paging
DSX Software ManualFeatures◆259
Features
Paging
Description
Paging lets extension users broadcast announcements to other keyset users and to external Paging speakers. 
Paging allows a user to locate a co-worker or make an announcement without calling each extension individ-
ually. There are two types of Paging: Internal Paging and External Paging.
Internal Paging
Internal Paging allows extension users to broadcast announcements into 7 internal Paging Zones and All Call 
(all zone). When a user makes a zone page, the announcement broadcasts to all extensions assigned to the 
speci fied zone. If the user makes an All Call announcement, the announcement simultaneously broadcasts to 
extensions in all zones. All Call Paging automatically overrides any zone pages already in progress. A sys-
tem timer can optionally limit the duration of Paging announcements.
To simplify Paging access, a keyset can have Feature Keys assigned as Page keys.
External Paging
When a user pages into Internal All Call Page or Internal page Zone 1, the system simultaneously broadcasts 
the announcement into the External Paging Zone. In DSX-40, access to the external zone is via the audio 
output minijack located on the equipment cabinet. In DSX-80/160, access \
to the external zone is via the 
audio output minijack on the CPU. Refer to the system’s  Hardware Manual for additional installation 
details.
When connecting External Paging equipment, be sure to adhere to the following requirements:
Page Relay Control
Page Relay Control allows an announcement broadcast into a Paging zone to activate a system relay. This relay 
is typically used to activate a customer-provided Paging ampli fier. Each of the two Door Box circuits in the 
2PGDAD Module has an associated control relay. In addition, each of the two built-in Door Box ports in the 
DSX-40 has a control relay. In either system, you can assign these relays for Door Box strike cont\
rol or Page 
Relay Control, but not both.  If the system relay is programmed for Page Relay Control, and an extension or 
line is set up to ring over External Paging, the relay will activate when the extension or line rings.  
Use Paging to broadcast announcements or quickly locate co-workers.
Paging Key Busy Lamp Indications
When the key is: The zone is:
Off Idle
On (red) A co-worker is Paging into the assigned  zone
On (green) The extension user is Paging into the  assigned zone.
Audio/Paging Output
Output Impedance 600 Ohms @ 1 KHz
Output Level 0 dBr at 1.0 KHz 
						

							
Paging
260◆Features DSX Software Manual
The equipment you connect to a system relay must be compatible with the \
following speci fications. Refer to 
your system’s Hardware Manual for more on connecting to the system relay contacts.
Outside Call Ringing Over External Page
Line ringing can optionally broadcast over External Paging speakers. For each line, the Paging speakers can 
broadcast ringing for all calls ringing the line, for calls ringing only\
 at night, or for delay ring calls. While a 
line rings External Paging, any extension user can dial a code (
INTERCOM + *0) to pick up the call.  If the 
system relay is programmed for Page Relay Control, and the line is set up to ring over External Paging, 
the relay will activate when the line rings.
If Door Box chimes, ringing, and Background Music are  all programmed to output over External Paging, the 
system uses the following broadcast priority:
❥Paging
❥Door Box chimes
❥Ringing
❥Background Music
Note that External Paging can broadcast either extension ringing or line ringing, not both. In addition, Exter-
nal Paging requires additional customer-provided equipment. Refer to the Hardware Manual that came with 
your system for more.
Intercom Ring Over External Page
An extension’s ringing can optionally broadcast over External Paging. If enabled,  any type of call that rings 
the extension will broadcast over the Paging speakers. While an Intercom call rings External Paging, any 
extension user can dial a code (
INTERCOM + *0) to pick up the call.  If the system relay is programmed for 
Page Relay Control, and an extension is set up to ring over External Paging, the relay will activate when 
the extension rings.
Door Chime Over External Page
Door Box chimes can optionally broadcast over External Paging. While Door Box chimes broadcast over 
External Paging, any extension user can dial a code (
INTERCOM + *0) to answer the Door Box. After 
answering, a keyset user can press a soft key or 
FLASH to control the Door Box relay.
Background Music Over External Page
Background Music (BGM) can optionally play over the External Paging speakers while Paging is idle. BGM 
will automatically turn off while Paging, ringing or Door Box chimes broadcast from the external zone, and 
restart when the external zone again becomes idle. 
Ring Over Page Volume Adjustment
You can adjust the volume of ringing over the External Paging system. There are three volume adjustments: low 
(5), medium (6), and high (4). This adjustment does not affect the volume of Background Music or Door Chimes.
Relay Contact Speci fications
DSX-40
Contact Con figuration: Normally open
Maximum Load: 0.5A @ 120 VAC 1A @ 24 VDC
Maximum Initial Contact Resistance 100 mOhms
2PGDAD Module
Contact Con figuration: Normally open
Maximum Load: 500 mA @ 24 VDC 250 mA @ 120 VAC