NEC Dsx 34b Manual

							
DSX Software Manual  Introduction◆1
Introduction
Introduction
Using the DSX Software Manual
Using the DSX Software Manual
How the Manual is Organized
This manual describes the features and programming of the DSX telephone \
system. It is divided into eight 
chapters as follows:
❥Introduction
This is the chapter you are reading now. It provides information about the DSX system’s default feature 
setup and basic startup programming. You’ll also  find handy charts for system codes and capacities, as 
well as key layout illustrations for each DSX telephone.
❥Features The  Features  chapter contains the description, programming, related features, and op\
eration for each 
DSX telephone system feature. The programming required to customize each feature is presented in a 
handy, easy to understand, step-by-step guide. For feature operation, use the convenient operation charts 
at the end of each feature.
❥IntraMail For description, programming, related features and operation of each Intr\
aMail Voice Mail with Auto-
mated Attendant feature, turn to the IntraMail chapter.
❥System 1001-1702Turn to this chapter for details on the DSX system option programming.
❥Station 2101-2501Refer to this chapter for details on the DSX station option programming.\
❥Line 3101-3715For details on the DSX line option programming, read this chapter.
❥Voice Mail 4101-4231When setting up IntraMail, you’ll  find the details on each IntraMail option in this chapter. This chapter 
also provides the speci fics on options required for UltraMail and external NVM-Series voice mail.
❥Maintenance 9001-9042
You will  find details on the maintenance options in this chapter.
Additionally, at the end of this manual are the  DSX Program List (page 929) and Index (page 947).
The System Document CD
The System Document CD provided with your system contains documentation, software, and other DSX 
resources. Insert this CD into your PC and browse through its contents. 
						

							
Default Feature Setup
2◆ Introduction DSX Software Manual
Default Feature Setup
Default Features
Default Features for Lines
1.
All lines are loop start DTMF.
• Use  3101-01: Line Type  (page 809) to change this assignment.
2.In DSX-80/160, lines 1-12 ring on line keys 1-12 for extensions 300-315.
• All other extensions are lamp only for lines 1-12.
• Lines 13-64 do not appear on line keys.
3.In DSX40, lines 1-8 ring on line keys 1-8.
• Lines 5-8 require the Line Expansion Board.
4.To customize line ringing, use one of the following:
• User Programmable Features  (page 368) code 
#RAL.
• 2132-[01-64]: Line Ringing  (page 764).
Default Features for Extensions
1.
The circuit types for keyset extensions are automatically set when the extension is plugged in.
2.Keyset users can place outside calls by:
• Pressing a line key and dialing the outside number. -See  Central Of fice Calls, Placing  (page 78).
• Pressing 
INTERCOM, dialing 9, then dialing the outside number.
-See  Line Group Routing  (page 223).
• Line Dial-Up and Direct Line Access are disabled. -See  Central Of fice Calls, Placing  (page 78) for more.
3.All extensions have full incoming and outgoing access to all outside lines.
• See Initial Startup Programming  on the next page if you want to change this assignment.
4.The default Feature Key assignments are:
• Keys 1-12 (1-8 on DSX-40) are line keys.
• Keys 13-24 (9-24 on DSX-40) are unde fined.
5.At the attendant’s telephone:
• Key 12 (on 22-button) or key 24 (on 34-button) is an Operator Call Key.
-Use the Operator Call Key to answer incoming Intercom calls queued at the attendant’s extension. See  Attendant 
Call Queuing  (page 22).
Default Features for IntraMail
1.
Each extension has an IntraMail voice mailbox.
2.All mailboxes are enabled.
• To disable a mailbox, see  2141-01: Station Mailbox Type  (page 766).
3.The IntraMail Automated Attendant does not answer outside calls.
• To set up the Automated Attendant, turn to  Automated Attendant (page 433). 
						

							
Default Feature Setup
DSX Software ManualIntroduction◆3
Introduction
Initial Startup Programming
1.From any display telephone:
- Press 
INTERCOM + Dial #*#*
- Enter the system password + HOLD
2.
The system passwords are: -
632379 (NECDSX) for Installer (level 3)
-
9999 for System Administrator 2 (level 2)
-
0000 for System Administrator 1 (level 1)
3.See  System Programming Password Protection  (page 336) for more.
1.In 3101-01: Line Type  (page 809), assign the correct circuit type for each line. Analog line types are:
-
51 for loop start DTMF
-
52 for loop start DP
1.If yes, in  2131-[01-64]: Line Access  (page 763), change each extension’s line access as required:
-
0 for no access
-
1 for incoming access only
-
2 for outgoing access only
-
3 for full access
2.Using  902x-Copy  (page 921) may save you time.
1.In 2132-[01-64]: Line Ringing  (page 764) set the ringing option for each extension:
-
0 for lamp only (no ringing) day and night
-
1 for day and night ringing
-
2 for night ringing only
-
3 for delay ringing day and night
2.Using  902x-Copy  (page 921) may save you time.
1.Turn to System Programming Password Protection  (page 336) to learn more about system passwords.
1.Turn to 901x-Initialize (Initialize Utilities)  (page 917) to learn more about system initialization.
1.Enter the programming mode.
2.Assign the correct circuit type to each of your installed lines.
3.By default, each extension has full incoming and outgoing access to each line. To change this 
assignment:
4.By default, all extensions 300-315 ring immediately day and night for on lines 1-12. To change 
this assignment:
5.To change the default system passwords:
6.To return the system to the factory installed (default) programming: 
						

							
Default Feature Setup
4◆ Introduction DSX Software Manual
Checking your System’s Software Level
How to Check your System’s Software Level
To check your system’s software level: 1.
Press INTERCOM.
2.Dial #*#*.
• The system software level shows on the  first line of your display.
• You see:
 DSX-nn vxx.xx.xx
3.
Press SPEAKER to exit. 
						

							
Charts
DSX Software ManualIntroduction◆5
Introduction
Charts
DSX Dial Codes by Feature (Page 1 of 2)
For this featureDial this codeWhen you are
Barge In (Intrusion) 4Barging-In on a co-worker’s call
Call Forwarding
INTERCOM + *30Canceling Call Forwarding at an 
extension
INTERCOM + *32 + Extension or 0 
(for the operator) Enabling Call Forwarding Busy/No 
Answer
INTERCOM + *33Setting up Call Forwarding Off 
Premise
INTERCOM + *34 + Extension or 0 
(for the operator) Enabling Call Forwarding All Calls
INTERCOM + *36 + Extension or 0 
(for the operator) Enabling Call Forwarding No Answer
INTERCOM + *37 + 2 (all calls) or 8 
(outside calls) Setting up Personal Answering 
Machine Emulation
Call Waiting / Camp-On
2 + Do not hang up
2 + Hang upCamping-On to a co-worker
Leaving a Callback for a co-worker
Central Of
fice Calls, Placing INTERCOM + #9 + Line number 
(e.g., 01) Using Line Dial-Up to place an out-
side call
INTERCOM + Line extension number 
(e.g., 101) Using Direct Line Access to place an 
outside call
INTERCOM + 9 or 90-98Accessing a Line Group to place an 
outside call
Dial Number Preview
*Previewing a number before dialing
Directed Call PickupINTERCOM + ** + Extension Intercepting a call ringing a 
co-worker’s extension
Flash #3Flashing a line at a single line
extension
Forced Line Disconnect #Using Forced Line Disconnect to dis-
connect a busy outside line
Group Call Pickup
INTERCOM + *#Answering a call ringing a phone in 
your Pickup Group
HoldINTERCOM + *4 + Line number (e.g., 
01) Picking up an outside call on System 
Hold at a co-worker’s extension
Intercom
INTERCOM + Extension (e.g., 301) Placing an Intercom call to a co-
worker
Meet-Me Conference INTERCOM + #11 or # 12Setting up or joining a Meet-Me Con-
ference 
						

							
Charts
6◆ Introduction DSX Software Manual
Monitor / Silent Monitor6Setting up Monitor after calling a busy 
co-worker
Night Service / Night Ring
** + UNA code (01-04) Answering a call ringing UNA at 
night
PagingINTERCOM + *1 + Page zone (1-7 or 
0 for All Call) Making an internal Paging announce-
ment
Park
INTERCOM + * + System Park Orbit 
(60-69) Parking or retrieving a call from Sys-
tem Park Orbit
INTERCOM + ** + Extension (e.g., 
301) Using Personal Park to Park or 
retrieve a call at a co-workers exten-
sion
Removing Lines and Extensions 
From Service INTERCOM + #40 + Extension (e.g., 
301) or line (e.g., 101) + 
4 (to return) 
or 
6 (to remove) Removing or returning an extension 
or line to service
Selectable Display Messaging
INTERCOM + *38 + Message (00-16) 
+ Hold + Add additional digits + Hold Enabling a Selectable Display Mes-
sage
Speed Dial
INTERCOM + # + System bin (201-
299) or Personal bin (701-720) Dialing a System or Personal Speed 
Dial number
Transfer
INTERCOM + Extension (e.g., 301) Transferring a call to a co-worker’s 
extension
INTERCOM + Extension (e.g., 301) + 
V-MAIL
Transferring a call to a co-worker’s 
mailbox
Line Queuing / Line Callback 2Queuing or leaving a Callback for a 
busy line
Voice Mail INTERCOM + V-MAILCalling your mailbox from your key-
set
Lift handset + 
*8Calling your mailbox from your single 
line telephone
INTERCOM + Extension (e.g., 301) + 
V-MAIL
Transferring a call to a co-worker’s 
mailbox from your keyset
Hook flash + Extension (e.g., 301) + 
8Transferring a call to a co-worker’s 
mailbox from your single line telephone
INTERCOM + *37 + 2 (all calls) or 8 
(outside calls) Setting up Personal Answering 
Machine Emulation
INTERCOM + *30 Canceling Personal Answering 
Machine Emulation
Voice Over 9Initiating a Voice Over to a busy 
extension (after hearing busy/ring 
tone)
DSX Dial Codes by Feature (Page 2 of 2)
For this featureDial this codeWhen you are 
						

							
Charts
DSX Software ManualIntroduction◆7
IntroductionSystem Number Plan/Capacities  (Page 1 of 2)
DSX40DSX80/160
System Options
Classes of Service 1-15
(COS 1 normally reserved for attendants)
Conference 32 simultaneous users in Conference (total of all Conferences system-wi\
de)
8 simultaneous Conferences maximum
8 parties maximum in any one Conference
Extension Hunting (UCD) Master 
Numbers 8
Extension Hunting Groups 8 (1-8)
Group Call Pickup Groups 8 (1-8, 0 = unassigned)
Privacy Release Groups 16 (1-16, 0 = unassigned)
Speed Dial, Personal 20 bins at each extension (701-720)
See  Speed Dial  (page 315) for additional information on Speed Dial capacities.
Speed Dial, System 999
Tenant Groups 1
Timeslots Non-blocking
Toll Restriction Levels 7 (1-7, 0 = no restriction)
Voice Mail Master Numbers 1 (normally 700)
Lines
Direct Line Access Codes101-108 101-164
Line Dial Up Codes #901-#908 #901-#964
Ring Groups 8 (1-8)
0 = no assignment
Ring Group master numbers are normally 600-607.
Line Group Access Codes 90-98
Line Groups 9 (0-8)
Line Ports 8 (1-8)
Lines 5-8 require the Expansion Board. 64 (1-64)
Extensions
Attendant (Operator) Access 
Number 0 (single operator)
01-04 (multiple operators)
Attendants 4 
						

							
Charts
8◆ Introduction DSX Software Manual
Analog Door Boxes, Built-In20
Analog Door Boxes, Total The maximum number of DSX Analog Door Boxes you can install is determined by 
the number of 2PGDAD Modules, which in turn is limited only by the availability 
of 16ESIU station ports.
DSS Consoles 4
The System Load Factor may limit the total number that you can install. Refer to 
the system’s  Hardware Manual
.
Telephone Extension Numbers 300-325 300-427
Telephone Station Numbers 34 (1-34) 128 (1-128)
Total Number of Station Devices 34 
This includes digital extensions, analog  extensions, and analog Door Boxes. 128 
May be limited by load factor.
Paging and Park
Page Zones (Internal) 7 zones (1-7) and All Call (0)
Page Zone (External) All Call and zone 1 broadcast from the Page audio minijack
Page Relays 2 in each built-in Door Box port
2 in each 2PGDAD Module (Future) 2 in each 2PGDAD Module (Future)
Park Orbits 10 (60-69)
Orbits 68 and 69 have extended (5 min.) timers
Passwords
System Administrator  1
(Level 1) 0000
System Administrator  2
(Level 2) 9999
Installer (Level 3) 632379 (NECDSX)
System Number Plan/Capacities (Page 2 of 2)
DSX40DSX80/160 
						

							
Telephone Illustrations
DSX Software ManualIntroduction◆9
Introduction
Telephone Illustrations
22-Button Display Telephone
ABC
JKL
TUV
VOLUME
GHI
PQRS DEF
TRANSFER
FLASH
REDIAL MUTE
SPEAKER INTERCOMCLEAR
CHECK
V-MAILDND
CONF
HOLD
MNO
WXYZ
In DSX-40:
Keys 1-8 are line keys.
Keys 9-12 are undefined.
In DSX-80/160:
Keys 1-12 are line keys.
For Attendants:
Key 12 is the
Operator Call key.
Thu June 8       11:52 AM
Pat Smith            x301   
Menu  Dir  VM:00 CL:00
   
1093100 - 2
Speed Dial
Bin keys
Feature keys
Soft keys Alpanumeric Display Ring/Message Lamp
Microphone
Fixed Function keys
Line 1 Line 2 Line 3 Line 4 Line 5 Line 6
Line 7 Line 8 Line 9 Line 10 Line 11 Line 12 
						

							
Telephone Illustrations
10◆Introduction DSX Software Manual
34-Button Display Telephone
ABC
JKL
TUV
VOLUME
GHI
PQRS DEF
TRANSFER
FLASH
REDIAL MUTE
SPEAKER INTERCOMCLEAR
CHECK
V-MAILDND
CONF
HOLD
MNO
WXYZ
1093100 - 1
In DSX-40:
Keys 1-8 are line keys.
Keys 9-24 are undefined.
In DSX-80/160:
Keys 1-12 are line keys.
Keys 13-24 are undefined.
For Attendants:
Key 24 is the
Operator Call key.
Speed Dial Bin keys
Feature keys
Soft keys Alpanumeric Display Ring/Message Lamp
Microphone
Fixed Function keys
Thu June 8       11:52 AM
Pat Smith            x301   
Menu  Dir  VM:00 CL:00
   
Line 1 Line 2 Line 3 Line 4 Line 5 Line 6
Line 7 Line 8 Line 9 Line 10 Line 11 Line 12