NEC Dsx 34b Manual

							
Voice Mail Overflow
DSX Software ManualIntraMail Features◆591
IntraMail 
Features
Setting Up UCD Group Over flow
1.See  Group Mailbox  (page 497).
Setting Up Ring Group Over flow
1.See  Group Mailbox  (page 497).
Setting Up DIL Over flow
1.In  3112-02: Enable Day Over flow  (page 819), enter Ye s to activate over flow during the day.
2.In  3112-03: Day Over flow Destination  (page 820), enter the IntraMail master number (700).
1.In 3112-05: Enable Night Over flow  (page 820), enter Ye s to activate over flow at night.
2.In  3112-06: Night Over flow Destination  (page 821), enter the IntraMail master number (700).
1.In 1601-02: DIL No Answer Timer  (page 669), enter the interval before overflow occurs (0-9999 seconds).
- A DIL to the Ring Group master number will over flow to the IntraMail Automated Attendant if not 
answered after this interval.
Setting Up Ring Group DIL Over flow
1.In  3112-02: Enable Day Over flow  (page 819), enter Ye s to activate over flow during the day.
2.In  3112-03: Day Over flow Destination  (page 820), enter the IntraMail master number (700).
1.In 3112-05: Enable Night Over flow  (page 820), enter Ye s to activate over flow at night.
2.In  3112-06: Night Over flow Destination  (page 821), enter the IntraMail master number (700).
1.In 1601-02: DIL No Answer Timer  (page 669), enter the interval before overflow occurs (0-9999 seconds).
- A DIL to the Ring Group master number will over flow to the IntraMail Automated Attendant if not 
answered after this interval.
1.To set up UCD Group over flow:
1.To set up UCD Group over flow:
1.To set up DIL over flow during the day:
2.To set up DIL over flow only at night:
3.Set the over flow time (the interval calls will ring before over flow occurs).
1.To set up Ring Group DIL over flow during the day:
2.To set up Ring Group DIL over flow only at night:
3.Set the over flow time (the interval calls will ring before over flow occurs). 
						

							
Voice Mail Overflow
592◆IntraMail Features DSX Software Manual
Other Related Features
Features
None
IntraMail Features Answer Tables  (page 420)
Determines how the Automated Attendant answers outside calls on each line.
Automated Attendant  (page 433)
The Answer Table determines how the Automated Attendant answers calls.
Call Routing Mailbox  (page 450)
The mailbox associated with an Answer Table that speci fies which dialing options (Dial Action Table) 
and announcements are available to Automated Attendant callers.
Dial Action Table  (page 465)
De fines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
Extension Hunting to Voice Mail  (page 478)
A subscriber’s mailbox can pick up their unanswered calls.
Group Mailbox  (page 497)
Use Group Mailboxes for UCD Hunting and Ring Group Over flow.
Operation
N/A 
						

							
Voice Prompting Messages
DSX Software ManualIntraMail Features◆593
IntraMail 
Features
Voice Prompting Messages
Description
IntraMail provides the telephone system with Voice Prompting Messages which tell the extension user the 
status or progress of their call. For example, if an extension user calls a co-worker while their extension is in 
DND, they hear, “ Please do not disturb.”  Voice Prompting Messages guide the user while using certain fea-
tures. The following table lists the available Voice Prompting Messages.
If your DSX-80/160 has an UltraMail Voice Mail with Automated Attendant installed, you can install an 
IntraMail to provide the Voice Prompting Messages. The UltraMail will provide the voice mail services, not 
the IntraMail.
Conditions
• None
Default Setting
• Enabled if IntraMail installed.
Programming
No additional programming is required.
Other Related Features
Bilingual Voice Prompts  (page 443)
Bilingual Voice Prompts provides IntraMail voice prompts in one of two active languages.
Operation
N/A
IntraMail provides Voice Prompts that tell the extension user the status or progress of their call.
Voice Prompting Messages
Voice PromptFeatureDescription
The number you have dialed is not in service. Intercom  (page 211) The extension you called is part of the exten-
sion data base but is not installed.
Vacant number. The extension you called is not part of the 
extension data base.
This is extension ___.You press N (6) to hear your extension number.
The time is ____. The date is ____.  Time and Date  
(page 349) You press T (8) on your idle keyset to hear the 
Time and Date.
All lines are busy. For callback, press 2 or the  callback key. Line Groups
 (page 225) You dial a Line Group access code (9 or 90-
98) and no lines are available in that group.
Extension ___ is busy. For callback, press 2 or  the callback key. Intercom
 (page 211) You place an Intercom call to a busy extension
Your call cannot go through. Please call the 
operator. Toll Restriction
 
(page 351) You place a call that is blocked by your exten-
sion’s Toll Restriction
Please do not disturb. Do Not Disturb
 
(page 143) You call an extension in Do Not Disturb.
Please hold on. Your call is being rerouted. Call Forwarding Off 
Premises (page 51) Call Forwarding Off Premise is rerouting your 
call to the programmed destination. 
						

							
Volume Control with Voice Mail
594◆IntraMail Features DSX Software Manual
Volume Control with Voice Mail
Description
Since IntraMail is completely integrated with the telephone system software, Volume Control is available at a 
subscriber’s keyset any time while listening to a message, greeting, or prerecorded voice prompt. Volume Con-
trols let the user interactively adjust the loudness of the IntraMail messages and prompts to a comfo\
rtable level.
Conditions
• None
Default Setting
• Always enabled.
Programming
No additional programming required.
Other Related Features
N/A
Operation
A mailbox user can turn the volume up or down while listening to their messages.
Volume Control[Super Display Soft Key] - [Keyset Soft Key]
To adjust the volume while using any mailbox feature:
1.
Press Volume Up or Volume Down. 
						

							
10xx-Configuration
100x-System
1001-Version
DSX Software Manual  System Options: 1001-1702◆595
System
1001-1702
System Options: 
1001-1702
10xx-Con figuration
100x-System
1001-Version
Description
Use this program to check the system type, the system’s software version number, and version number of the 
embedded DSP.
Options
1001-01: System Type
(System Type)
Use this option to display the system name. This is a  fixed option which you cannot modify.
F
eatures
• None
Intr
aMail Features
• None
Options
• None
Default
•DSX
1001-02: Software Version
(S/W Version)
Use this option to display the system software version. This is a  fixed option which you cannot modify.
F
eatures
• None
Intr
aMail Features
• None
Options
• N/A
Default
• N/A 
						

							
10xx-Configuration
100x-System
1001-Version
596◆System Options: 1001-1702 DSX Software Manual
1001-03: DSP Version
(DSP Version)
Use this option to display the version of the embedded DSP software. This is a fixed option which you can-
not modify.
F
eatures
• None
Intr
aMail Features
• None
Options
• N/A
Default
• N/A 
						

							
10xx-Configuration
101x-ID
1011-Name
DSX Software ManualSystem Options: 1001-1702◆597
System
1001-1702
101x-ID1011-Name
Description
Use this program to enter the system name and telephone number.
Options
1011-01: System Name
(System Name)
Use this option to enter the site name (up to 18 characters). Use the \
 Name Programming Chart (page 598) 
when entering names.
F
eatures
•System Identi fication  (page 334)
Intr
aMail Features
• None
Options
• See the  Name Programming Chart  (page 598).
Default
• No entry
1011-02: Telephone  Number
(Phone Number)
Use this option to enter the site telephone number. F
eatures
•System Identi fication  (page 334)
Intr
aMail Features
• None
Options
•Digits (24 digits max. using 0-9, # and *.
Default
• No entry 
						

							
10xx-Configuration
101x-ID
1011-Name
598◆System Options: 1001-1702 DSX Software Manual
Name Programming Chart
Name Programming Chart
Press a key the indicated number of times for desired character
Key1 Time2 Times3 Times4 Times5 Times6 Times7 Times8 Times9 Times
1&-  / ‘ 1
2ABC a b c 2
3DE F d e f 3
4GH I g h i 4
5 JKL j k l 5
6MNOmn o 6
7 PQRS p q r s 7
8 TUV t u v 8
9WX Y Z w x y z 9
0space : 0
#Not used
*Not used
After selecting a letter, press a key for another letter or wait 2 seconds for the cursor to automatically advance.
Additional Name Programming Options
HOLD
Save name.
SPEAKERExit user name programming.
Volume UpScroll the cursor to the right.
Volume DownScroll the cursor to the left.
CLEAR
• While editing, clears character to the right.
• At beginning of line, erases entire entry.
• At end of line, becomes a backspace key
CHECKRestore the previous entry, 
						

							
10xx-Configuration
102x-Time
1021-Set Time and Date
DSX Software ManualSystem Options: 1001-1702◆599
System
1001-1702
102x-Time1021-Set Time and Date
Description
Use this program to set the system time and date.
Options
1021-01: System Time
(Time)
Use this option to set the system time. Enter data using the 24-hour for\
mat HH:MM:SS. For example, 
13:00:00 = 1:00 PM. The system shows Time and Date on telephone displays and in various system reports.
F
eatures
•Time and Date  (page 349)
Intr
aMail Features
• None
Options
•HH:MM:SS (system time in 24-hour format)
Default
•8:45PM (20:45:00)
1021-02: System Date
(Date)
Use this option to set the system date. The system shows Time and Date on telephone displays and in various 
system reports. F
eatures
•Time and Date  (page 349)
Intr
aMail Features
• None
Options
•MM/DD/YY
MM
 for month (1-12)
DD for day (1-31)
YYYY for year (e.g., 2006)
Default 
						

							
10xx-Configuration
102x-Time
1022-Daylight Savings Time
600◆System Options: 1001-1702 DSX Software Manual
1022-Daylight Savings Time
Description
Use this program to set the Automatic Daylight Savings Time option.
Options
1022-01: Automatic Daylight Savings Time Setting
(Auto D.S.T.)
Use this option to enable or disable automatic Daylight Savings Time adjustment. If enabled, the system will 
automatically set the time back 1 hour at 2:00 AM on the last Sunday in October and set the time forward 1 
hour at 2:00 AM on the  first Sunday in April. If disabled, this adjustment will not occur.
F
eatures
• Time and Date  (page 349)
Intr
aMail Features
• None
Options
•No (0) - Disabled
•
Ye s (1) - Enabled
Default
•Ye s (1) - Enabled