NEC Dsx 34b Manual

							
Speed Dial
DSX Software ManualFeatures◆321
Features
User Programmable Features
a.Enter the line number you want the system to use when dialing your stored number (1-64).
b.Enter the Line Group number you want the system to use when dialing your stored number (90-98).
c.Press INTERCOM if you want to enter Intercom codes.
6.Press HOLD.
7.Enter the number you want to store (up to 32 digits long).
• If storing Intercom codes, you can enter a valid dial sequence using the digits 0-9, #, and *.
• To insert a pause, press 
MUTE. To insert a Flash, press FLASH.
• Do not enter a pause or  flash into an Intercom code.
8.Press HOLD twice.
9.Enter a name for the Speed Dial number.
• See  Name Programming Chart  (page 322) for more.
10.Press HOLD.
11.Do one of the following.
a.Repeat from step 3 to program another bin.
b.Press SPEAKER to exit.
To dial a stored System Speed Dial number:
1.
Do one of the following.
a.Press INTERCOM, dial #, then dial the System Speed Dial bin number (normally 201-299).
c.Press a Feature Key set up as a System Speed Dial key.
2.(Optional)• To chain bins, wait for the  first bin to dial out, then press a bin key or Feature Key.
• If the programmed route is busy, press an idle line key to reroute the call.
Programming Personal Speed Dial
Feature Mnemonic Operation Access Level
Speed Dial#SP (#77) #SP + Press bin key (for bins 701-710) + HOLD + Enter 
outside line (e.g., 1), Line Group (90-98), or 
INTERCOM 
for Intercom feature + 
HOLD + Number to store + HOLD 
twice + Name + 
HOLD + Press another bin key or 
SPEAKER to exit. 1-5
Programming and Dialing System Speed DialIn these instructions:[Super Display Soft Key]
[Keyset Soft Key] 
						

							
Speed Dial
322◆Features DSX Software Manual
Name Programming Chart
Programming System Speed Dial
Feature Mnemonic Operation Access Level
Speed Dial#SP (#77) #SP + Dial System Speed Dial bin number (e.g., 201) + 
HOLD + Enter outside line (e.g., 1), Line Group (e.g., 90), 
or 
INTERCOM for Intercom feature + HOLD + Number 
to store + 
HOLD twice + Name + HOLD + Dial another 
bin or 
SPEAKER to exit. 4-5
Name Programming Chart
Press a key the indicated number of times for desired character
Key1 Time2 Times3 Times4 Times5 Times6 Times7 Times8 Times9 Times
1
&-  / ‘ 1
2ABC a b c 2
3DE F d e f 3
4GH I g h i 4
5 JKL j k l 5
6MNOmn o 6
7 PQRS p q r s 7
8 TUV t u v 8
9WX Y Z w x y z 9
0space : 0
#Not used
*Not used
After selecting a letter, press a key for another letter or wait 2 seconds for the cursor to automatically advance.
Additional Name Programming Options
HOLD
Save name.
SPEAKERExit user name programming.
Volume UpScroll the cursor to the right.
Volume DownScroll the cursor to the left.
CLEAR
• While editing, clears character to the right.
• At beginning of line, erases entire entry.
• At end of line, becomes a backspace key
CHECKRestore the previous entry. 
						

							
Split (Alternate)
DSX Software ManualFeatures◆323
Features
Split (Alternate)
Description
With Split, an extension user can split (alternate) between a current call and a new call. Split lets the exten-
sion user easily alternate between the calls without joining (Conferenc\
ing) the parties together.
Conditions
• None
Default Setting
• Split disabled (no Split keys programmed).
Programming
1.To set up a Split Feature Key on an extension:- In  2121-[01 to 24]: Feature Key Codes  (page 758), enter 
20.
- In  2121-[01 to 24]: Feature Key Data  (page 758), do not make an entry.
1.To set up a Split Feature Key on a DSS Console:
- In  2402-[01-60]: DSS Console Key Codes  (page 801), enter 
20.
- In  2402-[01-60]: DSS Console Key Data  (page 801), do not make an entry.
Other Related Features
Features
Call Waiting / Camp-On  (page 58)
Camp-On lets an extension user know that a call is waiting to be answered. The user can Split between 
the waiting call and their current call.
Direct Station Selection (DSS) Console  (page 120)
A DSS Console can have a Split key.
Off-Hook Signaling  (page 255)
An extension user can alternate between their active call and their waiting call.
IntraMail Features None
Switch between active calls without Conferencing the calls together.
1.To set up a Split Feature Key: 
						

							
Split (Alternate)
324◆Features DSX Software Manual
Operation
Using SplitIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To Split between your current Intercom call and a new Intercom call:
1.
Press HOLD to place your Intercom call on Hold.
2.Press INTERCOM to answer your new Intercom call.
•
INTERCOM winks off (green) to indicate that you have an Intercom call on Hold.
3.Press your Split Feature Key to switch between your two Intercom calls.
To Split between your current outside call and an Intercom call:
1.
Press TRANSFER to place your outside call on Hold.
2Place or answer your new Intercom call.
3.Press your Split Feature Key to switch between your Intercom call and outside call.
To Split between your current Intercom call and an outside call:1.
Press HOLD to place your current Intercom call on Hold
2.Answer the outside call.
3.Press your Split Feature Key to switch between your outside call and Intercom call.
To Split between your current outside call and a waiting outside call:1.
Press INTERCOM to place your current outside call on Hold.
2Place or answer a new outside call.
3.Press your Split Feature Key to switch between your two outside calls. 
						

							
Station Key Telephones
DSX Software ManualFeatures◆325
Features
Station Key Telephones
Description
The system offers 22-Button, 34-Button, 34-Button Advanced, and Super Display keyset telephones. All 
telephone models are available in two colors: black and white.
System keysets provide a host of sophisticated extension features.
22-Button Display Telephone with Speakerphone
The 22-Button Display Telephone features a large 3 line-
by-24 character alphanumeric display with 4 Interactive 
Soft Keys for intuitive feature access. It also provides 10 
Personal Speed Dial bin keys, 12 programmable Feature 
Keys and 12 fixed function keys for streamlined opera-
tion. Additionally, this telephone offers a headset jack 
and built-in speakerphone. Unique features include dual 
LEDs, built-in wall mounting, and an innovative two 
position angle adjustment.
34-Button Backlit Display Telephone with Speakerphone
The 34-Button Display Telephone features a large 3 line-
by-24 character backlit alphanumeric display with 4 Inter-
active Soft Keys for intuitive feature access. It also pro-
vides 10 Personal Speed Dial bin keys, 24 programmable 
Feature Keys and 12  fixed function keys for streamlined 
operation. Additionally, this telephone offers a backlit 
keypad, a headset jack, and built-in speakerphone. Unique 
features include dual LEDs, built-in wall mounting, and 
an innovative two position angle adjustment.
34-Button Backlit Display Telephone with Full-Duplex Speakerphone
This feature-rich 34-Button Display Telephone features a 
large 3 line-by-24 character backlit alphanumeric display 
with 4 Interactive Soft Keys for intuitive feature access. It 
also provides 10 Personal Speed Dial bin keys, 24 pro-
grammable Feature Keys and 12  fixed function keys for 
streamlined operation. Additionally, this telephone offers a 
built-in full duplex speakerphone (with no external speaker 
or microphone required), a backlit keypad, and a headset 
jack. Unique features include dual LEDs, built-in wall 
mounting, and an innovative two position angle adjust-
ment.  
						

							
Station Key Telephones
326◆Features DSX Software Manual
Ring/Message Lamp
Each keyset has a Ring/Message Lamp. Located on the upper right of the keyset faceplate, the Ring/Message 
Lamp indicates for the following features:
Conditions
• None
Default Setting
• Digital station ports  automatically detect the type of connect device when the keyset is plugged in.
34-Button Backlit Super Display Telephone with Half-Duplex Speakerphone
The Super Display Telephone is the system’s most sophis-
ticated telephone instrument. It features a large 9 line-by-
24 character backlit alphanumeric display with 12 Interac-
tive Soft Keys for intuitive feature access. It also provides 
10 Personal Speed Dial bin keys, 24 programmable Fea-
ture Keys and 12  fixed function keys for streamlined oper-
ation. Additionally, this telephone offers a built-in 
half 

duplex speakerphone (with no external speaker or micro-
phone required), a backlit keypad, and a headset jack. 
Unique features include dual LEDs, built-in wall mount-
ing, and an innovative two position angle adjustment. 
 
For this feature: The lamp does this:
Caller ID Logging
Double-wink on (green) when there is a new Caller ID  record that has not been reviewed
Central Of fice Calls, AnsweringSlow  flash (green) as call rings
Direct Inward LineSlow  flash (green) as call rings
HoldSlow  flash (green) during Hold recall
IntercomSlow  flash (green) as call rings
Message WaitingFast  flash (red) when user has a Message Waiting
indication left
ParkSlow flash (green) during Park recall
TransferSlow  flash (green as call rings) and during Transfer recall
Voice MailFast  flash (red) when messages are waiting in mailbox 
						

							
Station Key Telephones
DSX Software ManualFeatures◆327
Features
Programming
1.In 2101-01: Station Type  (page 719), the system automatically detects the following circuit types when a 
device is connected to a digital station port: -
00 for Unde fined
-01 for DSX 22 Button
-
02 for DSX 34 Button
-
03 for DSX Super Display
-
04 for DS 22 Button Non-display
-
05 for DS 22 Button Display
-
06 for DS 34 Button
-
07 for DS Super Display
-
08 for Cordless Telephone
-
09 for Single Line Telephone
-
10 for Analog Door Box
Other Related Features
None
Operation
Refer to the individual features.
1.Extension Circuit Type 
						

							
Station Message Detail Recording
328◆Features DSX Software Manual
Station Message Detail Recording
Description
Station Message Detail Recording (SMDR) provides a record of the system’s outside calls. Typically, the 
record outputs to a customer-provided printer, terminal or SMDR data collection device. SMDR allows you to 
monitor the usage at each extension and line. This makes charge-back and traffic management easier. SMDR 
includes both incoming and outgoing calls, and can be turned off system-wide or selectively for each line.
The SMDR call record outputs when the call completes. The system assigns the SMDR record to the last 
extension on the call. For example, if extension 306 answers the call, talks for 20 minutes, and then transfers \
the call to extension 302, extension 302 “owns” the entire call record as soon as they hang up.
SMDR requires a customer-provided data collection device connected to the system’s RS-232 port. The 
default baud rate is 38,400. The data format is  fixed at 8 data bits, no parity, with one stop bit (8N1). Connec-
tion requires:
❥Adaptor P/N 1091014 to connect to the 9-pin RS-232 port on the data coll\
ection device.
❥A standard 6-conductor line cord to connect the adaptor to the system’\
s RS-232 port.
SMDR does not buffer records when the data collection device is disconnected.
Call Duration Independent of System Clock
The duration of a call on the SMDR report is calculated independently of\
 the system clock. This prevents 
changes made to the system Time and Date from inaccurately reporting the call duration after the Time and 
Date change. The automatic Daylight Savings Time adjustment also will not affect the call duration.
Sample SMDR Report Following is a sample SMDR report:
Station Message Detail Recording
09/07/2005 09:10P
---+---+--------------------------------+----------+---------+--------+-\
--
Sta|Lin|         Number Dialed          |  Account |  Start  |Duration| \
T 
---+---+--------------------------------+----------+---------+--------+-\
--
306| 01|                     12039265400|          |09:10:18P|00:00:05|O\
UT
306| 01|                     19055072888|          |09:10:48P|00:01:13|O\
UT
301| 02|                               -|          |09:12:13P|00:01:12|I\
N 
304| 01|                               -|          |09:12:07P|00:01:20|I\
N 
306| 01|                     18003651928|          |09:15:38P|00:00:14|O\
UT
SMDR Report De finitions
SMDR provides a printed record of your calls.
SMDR Report De finitions
Sta The extension that placed or answered the call
Lin The line used for the call
Number Dialed For outgoing calls, the number dialed on the line (up to 20 digits) Account Account codeStart The time the call was initially answered
Duration The total duration of the call T OUT = Outgoing outside call IN = Incoming outside call
RNA = line that rang but was not answered 
						

							
Station Message Detail Recording
DSX Software ManualFeatures◆329
Features
SMDR Report Format
SMDR Report Format (Page 1 of 2)
LineCharacterField
Report Start Header
1 1-32 STATION MESSAGE DETAIL RECORDING 33,34 Carriage return, line feed
2 1-10 Date (mm/dd/yyyy) 11 Space
12-16 Time (hh:mm:ss) 17 A (for am) or P (for pm)
18,19 Carriage return, line feed
3 1,2 Carriage return, line feed
Call Record Header
1 1-3 - characters 4 + character
5-7 - characters 8 + character
9-40 - characters 41 + character
42-51 - characters 52 + character
53-61 - characters 62 + character
63-70 - characters 71 + character
72-74 - characters
2 1-3 Sta 4 | character
5-7 Lin 8 | character
9-40 (9 spaces) Number Dialed (10 spaces) 41 | character
42-51 (2 spaces) Account (1 space) 52 | character
53-61 (2 spaces) Start (2 spaces) 62 | character
63-70 Duration 71 | character 
						

							
Station Message Detail Recording
330◆Features DSX Software Manual
Conditions
• None
Default Setting
• SMDR output disabled.72 Space
73 T
74 Space
3 1-3 - characters 4 + character
5-7 - characters 8 + character
9-40 - characters 41 + character
42-51 - characters 52 + character
53-61 - characters 62 + character
63-70 - characters 71 + character
72-74 - characters
Call Record
1 1-3 Extension number 4 | character
5-7 Line number (2 digits, right justi fied, preceded by 
one space)
8 | character
9-40 Number dialed (up to 20 characters, right justi fied, 
preceded by spaces)
41 | character
42-51 Account Code (right justi fied, preceded by spaces)
52 | character
53-61 Start time of call (hh:mm:ssA or P) 62 | character
63-70 Duration of call (hh:mm:ss) 71 | character
72-74 Type of call
SMDR Report Format (Page 2 of 2)
LineCharacterField