NEC Dsx 34b Manual

							
42xx-IntraMail
420x-Options
4201-Messages (IntraMail Message Options)
DSX Software ManualVoice Mail Options: 4101-4231◆871
Voice Mail
4101-4231
42xx-IntraMail
420x-Options 4201-Messages (IntraMail Message Options)
Description
Use this program to set basic voice mail messaging options.
Options
4201-01: Outgoing Message Length
(OGM Msg Length)
Use this option to set the maximum length of recorded outgoing messages.\
 Outgoing messages include: • Announcement Mailbox Messages.
• Call Routing Mailbox Instruction Menus.
• Directory Dialing Messages.
• Greetings for Subscriber Mailboxes.
• Message On Hold.
F
eatures
• None
Intr
aMail Features
•Announcement Mailbox  (page 412)
• Call Routing Mailbox  (page 450)
• Directory Dialing  (page 469)
• Greeting  (page 493)
• Message On Hold  (page 541)
Options
•1-4095 seconds
Default
•4095 seconds 
						

							
42xx-IntraMail
420x-Options
4201-Messages (IntraMail Message Options)
872◆Voice Mail Options: 4101-4231 DSX Software Manual
4201-02: Incoming Message Length
(ICM Msg Length)
Use this option to set the maximum length of recorded incoming messages:\
 Incoming messages include:
• Conversation Record.
• Extension users leaving a message in a Subscriber Mailbox.
• Outside Automated Attendant callers accessing a mailbox via a LOGON command and then diali\
ng 
RS to record and send a message.
• Subscriber Mailbox users dialing 
RS to record and send a message.
• Automated Attendant callers leaving a message or Quick Message in a Subscriber Mailbox.
• Outside callers transferred by an extension user to a Subscriber Mailbox.
The length of a Conversation Record is 10 times the  Subscriber Message Length. Since the Conversation 
Record time cannot exceed 4095 seconds, any settings in  Subscriber Message Length larger than 409 have 
no effect on the length of recorded conversations.
F
eatures
• None
Intr
aMail Features
•Conversation Record  (page 462)
• Leaving a Message  (page 509)
• Log Onto Voice Mail  (page 515)
• Message Length  (page 533)
• Quick Message  (page 560)
• Record and Send a Message  (page 562)
• Subscriber Mailbox  (page 574)
• Transfer to a Mailbox  (page 583)
Options
■1-4095 seconds.
Default
✔120 seconds.
4201-03: Message Backup/Go Ahead Time
(Backup/Advance Time)
Use this option to set the backup/go ahead interval. This interval sets how far IntraMail backs up when a user 
dials 
B while recording or listening to a message. This interval also sets how far IntraMail jumps ahead 
when a user dials 
G while listening to a message.
F
eatures
• None
Intr
aMail Features
• Listening to Messages  (page 512)
Options
•1-60 seconds
•
0 for disabled
Default
•5 
						

							
42xx-IntraMail
420x-Options
4202-Notification (Message Notification Options)
DSX Software ManualVoice Mail Options: 4101-4231◆873
Voice Mail
4101-4231
4202-Notification (Message Notification Options)
Description
Use this program to set the voice mail Message Noti fication options.
Options
4202-01: Wait Between Non-Pager Callout Attempts
(Noti fication Interval)
Use this option to set the minimum time between non-pager Message Noti fication callouts in which the des-
tination answers, says “Hello,” dials 1 to acknowledge and then enters the wrong security code. By default, 
this interval is 20 minutes.
F
eatures
• None
Intr
aMail Features
•Message Noti fication  (page 535)
Options
•1-255 minutes
Default
•20
4202-02: Wait Between Digital Pager Callout Attempts
(Pager Notif. Interval)
Use this option to set minimum time between unacknowledged or unanswered digital pager Message Noti fi-
cation callouts. (A subscriber acknowledges a digital pager noti fication by logging onto their mailbox.) After 
this interval expires, IntraMail will try the callout again (for up to the number of times set in  4202-06: Num-
ber of Callout Attempts ).
F
eatures
• None
Intr
aMail Features
• Message Noti fication  (page 535)
Options
•1-255 minutes
Default
•15 
						

							
42xx-IntraMail
420x-Options
4202-Notification (Message Notification Options)
874◆Voice Mail Options: 4101-4231 DSX Software Manual
4202-03: Wait Between Busy Non-Pager Callout Attempts
(Busy Notif. Interval)
Use this option to set how long IntraMail will wait, after it dials a busy non-pager callout destination, before 
retrying the callout number.
F
eatures
• None
Intr
aMail Features
•Message Noti fication  (page 535)
Options
•1-255 minutes
Default
•15 
						

							
42xx-IntraMail
420x-Options
4202-Notification (Message Notification Options)
DSX Software ManualVoice Mail Options: 4101-4231◆875
Voice Mail
4101-4231
4202-04: Wait Between RNA Non-Pager Callout Attempts
(RNA Notif. Interval)
Use this option to set how long IntraMail will wait, after it dials an unanswered non-pager callout destina-
tion, before retrying the callout number.
There are three types of unanswered non-pager callouts:
❥If the callout rings the destination longer than the  4202-05: Wait for Answer Non-Pager Callout Attempts  
option.
❥If the destination answers, says “Hello” (or the system detects a\
nswer supervision) and then hangs up  without dialing 1 to log onto their mailbox. This typically happens if someone unfamiliar with noti fica-
tion answers the callout, or if the callout is picked up by an answering machine.
❥If the destination answers and then hangs up without saying “Hello.” This typically happens if someone  unfamiliar with the noti fication answers the callout (like the above example), or if the call is picked up 
by an answering machine with insuf ficient outgoing message volume.
F
eatures
• None
Intr
aMail Features
• Message Noti fication  (page 535)
Options
•1-255 minutes
Default
•30
4202-05: Wait for Answer Non-Pager Callout Attempts
(RNA # of Rings)
If a non-pager callout rings the destination longer than this interval, IntraMail marks the call as unanswered 
(Ring No Answer) and hangs up. This setting is approximate (+
 a few ring cycles) depending on how long 
the telco takes to connect the call.
F
eatures
• None
Intr
aMail Features
•Message Noti fication  (page 535)
Options
•1-99 rings
Default
•5 
						

							
42xx-IntraMail
420x-Options
4202-Notification (Message Notification Options)
876◆Voice Mail Options: 4101-4231 DSX Software Manual
4202-06: Number of Callout Attempts
(Notification Attempts)
Use this option to set how many times IntraMail will retry an incomplete Message Noti fication callout. This 
total includes unacknowledged callouts, callouts to a busy destination, and callouts to an unanswered desti-
nation. This option applies to pager and non-pager callouts.
F
eatures
• None
Intr
aMail Features
•Message Noti fication  (page 535)
Options
•1-99 attempts
Default
•5 
						

							
42xx-IntraMail
420x-Options
4202-Notification (Message Notification Options)
DSX Software ManualVoice Mail Options: 4101-4231◆877
Voice Mail
4101-4231
4202-07: Send Pager Callout Until Acknowledged
(Pager Retry Until ACK)
When this option is enabled, IntraMail will continue to retry a digital \
pager Message Noti fication callout 
until the noti fication is acknowledged. If this option is disabled, IntraMail will retry a digital page\
r Message 
Noti fication the number of time speci fied in  4202-06: Number of Callout Attempts . This option does not 
apply to Message Noti fication callouts to telephone numbers.
A digital pager noti fication is considered acknowledged when the recipient logs onto the mailbox.
F
eatures
• None
Intr
aMail Features
• Message Noti fication  (page 535)
Options
•No (0) - Disabled
•
Ye s (1) - Enabled
Default
•No (0) - Disabled
4202-08: Digital Pager Callback Number
(Pager Callback Number)
Use this option to set the  Digital Pager Callback Number  portion of the Message Notification callout num-
ber for a digital pager. This is the portion of the callout number that is appended to the pager \
service tele-
phone number. Normally, this option should be  X*M#, where:
- X is the number of the extension that generated the noti fication.
- * is a visual delimiter (to make the pager display easier to read).
- M is the number of new messages in the extension’s mailbox.
- # is the digit normally used by the pager service for positive disconnect.
F
eatures
• None
Intr
aMail Features
• Message Noti fication  (page 535)
Options
•Digits, 12 maximum, using 0-9, # and *
•
M for number of messages
•
N for none
•
X for extension number
IntraMail automatically replaces the  X command with the number of the extension that initially 
received the message.
Default
•X*M#
4202-09: Delay in Dialing Digital Pager Callback Number
(Pager Dial Delay)
Use this option to set the delay that occurs just before IntraMail dials\
 the  Digital Pager Callback Number 
portion of the Message Noti fication callout number for a digital pager. Set this delay so the pager service has 
enough time to connect to the digital pager before sending the callback \
number. Your pager service may be 
able to help you determine the best value for this option. When placing a digital pager noti fication, the sys-
tem:
1.Seizes the line speci fied.
2.Dials the user-entered noti fication number (in V-MAIL + OP + N).
3.Waits the  4202-09: Delay in Dialing Digital Pager Callback Number . 
						

							
42xx-IntraMail
420x-Options
4202-Notification (Message Notification Options)
878◆Voice Mail Options: 4101-4231 DSX Software Manual
4.Dials the number entered in 4202-08: Digital Pager Callback Number .
The system assumes that the noti fication number will complete dialing approximately 4 seconds after line 
seizure. This means that, by default, the Digital Pager Callback Number will be dialed into the pager service 
about 13 seconds after line seizure.
F
eatures
• None
Intr
aMail Features
•Message Noti fication  (page 535)
Options
•0-99 seconds
Default
•9 
						

							
42xx-IntraMail
420x-Options
4203-Voice Prompts (Active System Voice Prompt Languages)
DSX Software ManualVoice Mail Options: 4101-4231◆879
Voice Mail
4101-4231
4203-Voice Prompts (Active System Voice Prompt Languages)
4203-01: Primary Voice Prompt Language
(Primary Lang)
Use this option to set the primary IntraMail voice prompt language. There are six possible voice prompt lan-
guages, two of which can be active at any one time. One can be active as the Primary Language; the other 
active as the Secondary Language. If you select a language that doesn’t exist (e.g., 3-6), system will use the 
default language (1 - English mnemonic).
F
eatures
• None
Intr
aMail Features
•Bilingual Voice Prompts  (page 443)
Options
•1 for US English Mnemonic
•
2 for US English Numeric
•
3-6 - Not used
Default
•1 - US English Mnemonic
4203-02: Secondary Voice Prompt Language
(Secondary Lang)
Use this option to set the primary IntraMail voice prompt language. There are six possible voice prompt lan-
guages, two of which can be active at any one time. One can be active as the Primary Language; the other 
active as the Secondary Language. F
eatures
• None
Intr
aMail Features
•Bilingual Voice Prompts  (page 443)
Options
•1 for US English Mnemonic
•
2 for US English Numeric
•
3-6 - Not used
Default
•1 - US English Mnemonic 
						

							
42xx-IntraMail
421x-Answer Table
4211-Setup (Answer Table Setup)
880◆Voice Mail Options: 4101-4231 DSX Software Manual
421x-Answer Table
4211-Setup (Answer Table Setup)
Description
For each Answer Table, use this program to set the Default Mailbox, Answer Schedule Override options, and 
optional Answer Table  linking. 
Options
4211-01: Default Mailbox
(Default Mbox)
Use this option to set the Answer Table’s Default Mailbox. IntraMail uses the Default Mailbox whenever an 
Answer Schedule is not in effect. By default, this occurs at all times other than Monday through Friday 
from 8:30 AM to 5:00 PM. • If the Def
ault Mailbox is an Announcement Mailbox, the outside caller will hear the recorded 
announcement. Depending on how the Announcement Mailbox is programmed, IntraMail will then 
hang up, reroute the call, or provide additional dialing options.
• If the Def
ault Mailbox is a Call Routing Mailbox, the outside caller will hear the instruction menu and 
can dial any options allowed by the associated Dial Action Table.
• If the Def
ault Mailbox is a Directory Dialing Mailbox, the outside caller will hear the Directory Dial-
ing Message and can reach an extension by dialing the  first few letters of the person’s name.
• If the Def
ault Mailbox is a Subscriber Mailbox, the outside caller hears the mailbox greeting (if 
recorded) and can leave a message.
F
eatures
• None
Intr
aMail Features
• Answer Schedule Override  (page 418)
• Answer Tables  (page 420)
Options
•1-16 for Routing Mailboxes 1-16
•
600-607 for Ring Group Mailboxes 600-607
•
700-707 for UCD Group Mailboxes 700-707
•
300-427 for Subscriber Mailboxes 300-427
•
0 for unde fined
Default
■1
4211-02: Answer Schedule Override
(Override Flag)
Use this option to enable or disable Answer Schedule Override for the selected Answer Table. If enabled 
(and you make an entry for  4211-03: Override Mailbox) , the active Answer Table will route calls to the 
Override Mailbox.
F
eatures
• None
Intr
aMail Features
•Answer Schedule Override  (page 418)
Options
•No (0) - Disabled
•
Ye s (1) - Enabled