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ATT DEFINITY Communications System Generic 3 Instructions Manual

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    							Issue  3   March 1996A-1 
    A
    System Parameters
    Overview
    This a p pendix provides information on the overall characteristics and capacities 
    of the system.
    The items presented in this chapter are grouped here for easy reference. 
    However, most items are disc ussed under each applicable feature.
    Administration Not Required
    Administration is not required to activate the following features.
    1. Attendant Auto-Manual Splitting
    2. Attendant Call Waiting
    3. Attendant Recall
    4. Attendant Release Loop Operation
    5. Automatic Incoming Call Disp lay
    6. Conference — Attendant
    7. Conference — Terminal
    8. Hold
    9. Line Lockout
    10. Move Ag ents from CMS
    11. Recall Signaling
    12. Recent Change History
    13. Senderized Operation 
    						
    							System Parameters
    A-2Issue  3   Marc h 1996 
    14. Straightforward Outward Completion
    15. Temporary Bridged Appearance
    16. Through Dialing
    17. Touch-Tone Dialing (for Terminals)
    18. Transfer
    Administration Required
    Administration is required to activate the following features.
    1. AAR/ARS Partitioning
    2. Abandoned Call Search
    3. Abbreviated Dialing
    4. Ad d /Remove Skills
    5. Administered Connections
    6. Administration Without Hardware
    7. Advice of Charg e
    8. Alphanumeric Dialing
    9. Alternate Facility Restriction Levels
    10. Agent Call Handling
    11. Attendant Control of Trunk Group Access
    12. Attendant Direct Extension Selection With Busy Lamp Field
    13. Attendant Direct Trunk Group Selection
    14. Attendant Display (Buttons only)
    15. Attendant Room Status
    16. Attendant Serial Callin g
    17. Attendant Intrusion (Call Offer)
    18. Attendant Override
    19. Attendant Priority Queue
    20. Audible Message Waiting
    21. Audio Information Exchange (AUDIX) Interface
    22. Authorization Codes
    23. Automatic Alternate Routing
    24. Automatic Callback
    25. Automatic Call Distribution 
    						
    							Overview
    Issue  3   March 1996
    A-3
    26. ACD - Auto-Available Split
    27. Automatic Circuit Assurance
    28. Automatic Route Selection
    29. Auto Start/Don’t Split
    30. Automatic Wakeup
    31. Basic Call Management System
    32. Brid ged Call Ap pearance — Multi-Ap pearance Voice Terminal
    33. Brid ged Call Ap pearance  — Single-Line Voice Terminal
    34. Busy Verification of Terminals and Trunks
    35. Call-by-Call Service Selection
    36. Call Coverage
    37. Call Detail Recording
    38. Call Forward Busy/Don’t Answer
    39. Call Forwarding All Calls
    40. Call Park
    41. Call Pickup
    42. Call Promp ting
    43. Call Vectorin g
    44. Call Waiting Termination
    45. CDR Account Code Dialing
    46. Centralized Attendant Service
    47. Class of Restriction
    48. Code Calling Access
    49. Customer-Provid e d Equip ment  (CPE)  Alarm
    50. Data Call Setu p
    51. Data Hotline
    52. Data-Only Off-Premises Extensions
    53. Data Privacy
    54. Data Restriction
    55. Default Dialing
    56. Dial Access to Attendant
    57. Digital Multiplexed Interface
    58. Direct Department Calling 
    						
    							System Parameters
    A-4Issue  3   Marc h 1996 
    59. Direct Inward Dialing
    60. Direct Inward Dialing and Outward Dialing — International
    61. Distinctive Ringing
    62. Do Not Disturb
    63. DS1 Tie Trunk Service
    64. EIA Interface
    65. Emergency Access to the Attendant
    66. Enhanced Ab breviated Dialing
    67. Expert Agent Selection
    68. Extension Number Portability
    69. Extended Trunk Access
    70. Facility and Non-Facility Associated Signaling
    71. Facility Busy Indication
    72. Facility Test Calls
    73. Forced Entry of Account Codes
    74. Generalized Route Selection
    75. Hold - Automatic
    76. Hot Line Service
    77. Hunting
    78. Inbound Call Management
    79. Individual Attendant Access
    80. Information Systems Network (ISN) Interface
    81. Internal Automatic Answer (IAA)
    82. Integrated Directory
    83. Integrated Services  Digital  Network — Basic Rate Interface
    84. Integrated Services  Digital  Network — Primary Rate Interface
    85. Intercept Treatment
    86. Intercom — Dial
    87. Inter-PBX Attendant Calls
    88. Intraflow and Interflow
    89. Last Numb er Diale d
    90. Leave Word Calling
    91. Look Ahead Interflow 
    						
    							Overview
    Issue  3   March 1996
    A-5
    92. Loudspeaker Paging Access
    93. Loudspeaker Paging Access — Deluxe
    94. Malicious Call Trac e
    95. Manual Message Waiting
    96. Manual Originating Line Service
    97. Manual Signaling
    98. Merlin/System 25 Voice Terminal Support—731xH Series
    99. Modem Poolin g
    100. Multi-Appearance Preselection and Preference
    101. Multiple Call Handling
    102. Multiple Listed Directory Numbers
    103. Music-on-Hold Access
    104. Names Re gistration
    105.Night Service
    106. Off-Premises Station
    107. PC Ap p lication Software Translation Exchange (PASTE)
    108. PC/PBX Connection
    109. Permanent Switched Calls
    110. Personal Central Office Line
    111. Personalized Ringing
    112.Power Failure Transfer
    113. Priority Calling
    114. Privacy — Attendant Loc kout
    115. Privacy — Manual Exc lusion
    116. Property Management System Interface
    117. QSIG Global Networking
    118. Queue Status  Indications
    119. Recorded Announcement
    120. Recorded Telephone Dictation Access
    121. Remote Access
    122. Report Scheduler and System Printer
    123. Restrictions
    124. Restriction - Fully Restricted Service 
    						
    							System Parameters
    A-6Issue  3   Marc h 1996 
    125. Ringback Queuin g
    126. Ringer Cutoff
    127. Ringing—Ab breviated and Delayed
    128. Rotary Dialin g
    129. Security Violation Notification
    130. Service Observing
    131. Single-Digit Dialing and Mixed Station Numbering
    132.Switch-Based Bulletin Board
    133. Ten-Digit to Seven-Digit Conversion (G1.1)
    134. Tenant Partitioning
    135.Terminal Translation Initialization
    136.Terminating Extension Group
    137. Timed Reminder
    138. Time of Day Routing
    139. Touch-Tone Dialing (for Trunks)
    140. Transfer -Outgoing Trunk to Outgoing Trunk
    141.Trunk Flash
    142. Trunk Group Busy/Warning Indicators to Attendant
    143. Trunk-to-Trunk Transfer
    144. Uniform Call Distribution (see Direct Department Calling)
    145. Uniform Dial Plan
    146.VDN of Origin Announcement (VOA)
    147. Voice Message Retrieval
    148. Voice Terminal Display
    149. VuStats
    150. World Class Core BRI 
    						
    							Feature A c cess
    Issue  3   March 1996
    A-7
    Feature Access
    Dial Access Only
    The following features or feature options can be activated and/or deactivated by 
    dialing the assigned Feature Ac c ess Code or Trunk A c cess Code.
    nAbbreviated Dialing:
    — List 1
    — List 2
    — List 3
    — Program
    nAgent Call Handling
    — Agent Log-In
    — Agent Log-Out
    — Manual-In
    — Auto-In
    — After Call Work
    — Auxiliary Work
    — Assist
    nAP Demand Print
    nAutomatic Route Selection
    nAutomatic Callback (activate and deactivate) (applies to single-line voice 
    terminals only)
    nAutomatic Wakeup
    — Wakeup Call
    — Verify Wakeup  Announcement
    nCall By Call Service Selection
    nCDR Account Code Dialing
    nCall Forwarding All Calls (activate and deactivate)
    nCall Park and Call Park Answer Back
    nCall Pickup
    nCode Calling Access 
    						
    							System Parameters
    A-8Issue  3   Marc h 1996 
    nControlled Restriction:
    — Single Voice Terminal (activate and deactivate)
    — Group of Voice Terminals (activate and d eactivate)
    nData Origination (associated with Data Call Setup and Pooled Modem)
    nData Privacy (associated with Data Call Setup and Pooled Modem)
    nDo Not Disturb
    nEmergency Access to the Attendant
    nFacility Test Calls
    nGeneralized Route Selection
    nHunt Group Make Busy (activate and deactivate) (associated with Direct 
    Department Calling and Uniform Call Distribution)
    nIntegrated Services  Digital  Network — Primary Rate Interface
    nLast Numb er Diale d
    nLeave Word Calling:
    — Cancel a Message
    — Display Module Lock
    — Display Module Unlock
    — Store a Message
    nLoudspeaker Paging Access
    nLoudspeaker Paging Access — Deluxe
    nMalicious Call Trac e
    nPC Application Software Translation Exchange (PASTE)
    nPriority Calling
    nPrivate Network Access
    nProperty Management System Interface
    nPublic Network Ac c ess
    nRecorded Telephone Dictation A ccess
    nSend All Calls (associated with Call Coverage)
    nTrunk Answer From Any Station (ass o ciated with Night Service)
    nVoice Message Retrieval
    — Message Retrieval Mode
    — Coverage Message Retrieval Mode
    — Delete Message
    — Repeat Message 
    						
    							Feature A c cess
    Issue  3   March 1996
    A-9
    — Next Messag e
    — Help
    — Call
    Button Access Only
    The following features or feature options must be assigned to a button. Feature 
    Access Codes cannot be provided.
    nAgent Change Alerting (alrt-agchg)
    nAlternate Facilities Restriction Levels (attendant)
    nAttendant Incoming Serial Calling (attendant)
    nAttendant Intrusion (Call Offer) (attendant)
    nAttendant Override (attendant)
    nAutomatic Callback (applies to multi-appearance voice terminals only)
    nAutomatic Circuit Assurance
    nBrid ged Call Ap pearance — Multi-Ap pearance Voice Terminal
    nBrid ged Call Ap pearance  — Single-Line Voice Terminal
    nBusy Verification of Terminals and Trunks
    nCall Coverage:
    — Consult
    — Coverage Callback
    — Coverage Message Retrieval
    — Go To Cover
    nData Extension (associated with Data Call Setup)
    nDisplay — Attendant or Voice Terminal:
    — Date and Time
    — Tim er (E l a p se d  Tim e)
    — Inspect
    — Integrated Directory
    — Normal
    — Stored Number (associated with Abbreviated Dialing)
    — Don’t Split (attendant console only)
    nFacility Busy Indication 
    						
    							System Parameters
    A-10Issue  3   Marc h 1996 
    nIntercom:
    — Automati c
    — Dial
    nLeave Word Calling:
    — Delete Message
    — Message Retrieval
    — Next Message (also used with Integrated Directory)
    — Return Call (also used with Integrated Directory)
    nManual Message Waiting
    nManual Signaling
    nPersonal Central Office Line
    nPrivacy — Manual Exc lusion
    nProperty Management System Interface
    — Message Waiting Notification (A ctivate)
    — Message Waiting Notification (Deactivate)
    — Checkout
    nQueue Status  Indications
    — NQC (number of q ueued calls)
    — OQT (oldest queued time)
    — AQC (attendant queued calls)
    — AQT (attendant q ueued time)
    nRinger Cutoff
    nSp ecial Characters (associated with Ab breviated Dialing)
    Pause, Wait, Mark, and Suppress can each be assigned to a button or a 
    Function Entry button can be assigned. Pressing Function Entry and then 
    dialing 1, 2, 3, or 4 depicts Pause, Wait, Mark, or Su p press, resp ectively.
    nTerminating Extension Group
    nTime of Day Routing
    — Immediate Manual Override
    — Clocked Manual Override
    nTrunk Id entification by Attendant
    nVuS ta t s 
    						
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