ATT DEFINITY Communications System Generic 3 Instructions Manual

							System Hardware and Software Capacity Limits
Issue  3   March 1996
A-61
1. The following items detract from the total number of available “Stations” on a given switch:
— Analog Music-On-Hold
— Attendants
— Modem Pool Conversion Resources
— TAA S P ort
— Stations (Digital, Display, BRI, etc.)
— Analog  Announcements
— Analog  External Alarm Port
— Agent Login IDs
— ACD Agents
2. All BRI stations can be disp lay stations (G3vs does not sup port BRI).
3. The software limit for digital stations in G3vs is 200 stations, b ut due to power limitations the
recommended limit is 80 digital stations.
4. Including extensions administered without associated hardware (for the G3s, G3i and G3r
Configurations). The Station Capacity for G3vs (200) is a software limit. The physical capacity of the
CSCC (10 port slots) limits the G3vs configuration from reaching the software limit.
Table A-3. Maximum System Parameters for G3V3 — continued
ITEMG3vsV3 
ABP/PBPG3sV3 
ABP/PBP G3iV3 G3rV3
Voice Terminals
1
Associated Data Modules (such as
DTDM s)75 75 800 7,50 0
BRI Stations
2NA 50 1,000 7,000
Digital Stations
380 200 2,400 25,000
Display Stations 200 200 2,400 10,000
Sta tio ns
4200 200 2,400 25,000
Station Button Cap acity (K Units) 68.4 68.4 700.8 5,260
VuStats
Measured Agents or Login IDs 75 75 400 2,000
Measured Splits 12/24 12/24 99 255
Measured Trunk Groups 16/32 16/32 32 32
Measured VDNs 12/24 12/24 99 512
Reporting Period s
Intervals 1 1 1 1
Days NA NA NA NA
Display Formats 25 25 25 25
Simultaneous Updating Displays 100 100 100 500 
						

							System Parameters
A-62Issue  3   Marc h 1996 
1. No limit on the maximum number of auto dial buttons (other than the system limit on button capacity).
2. In th e c ase  of  SCC/ ESCC/CSCC, only four BX.25 physical links are sup p orted in the configuration.
Table A-4. Maximum System Parameters for G3V4 Release 1.0
ITEMG3vsV4 
ABP/PBPG3sV4 
ABP/PBP G3iV4 G3rV4
Abbreviated Dialing (AD)
AD Lists Per System 200 200 2,400 5,000
AD List Entry Size 24 24 24 24
AD Entries Per System 2,000 2,000 12,000 100,000
Auto Dialing Button
1
Entries per System NA NA NA NA
Enhanc ed List (System List) NA/1 NA/1 1 1
Maximum Entries NA/2,000 NA/2,000 10,000 10,000
Group Lists 100 100 100 1,000
Ma xim um  E ntr ies 100 100 100 10 0
Group Lists per Extension 3 3 3 3
System List 1 1 1 1
Ma xim um  E ntr ies 100 100 100 10 0
Personal Lists 200 200 2,400 5,000
Ma xim um  E ntr ies 100 100 100 10 0
Personal Lists per Extension 3 3 3 3
Applications Adjuncts
CallVisor ASAI Adjuncts NA NA/4 8 8
Asynchronous Links (RS-232) 5 5 5 10
SMDR Output Devices 2 2 2 2
Journal:System Printer 2:1 2:1 2:1 2:1
Property Management Systems 1 1 1 1
BX.25 Physical Links
244 816
Application Processors (such as
3B2-MCS)11 17
AUDIX Adjunc ts 1 1 1 8
CMS Adjuncts 1 1 1 1
ICM Adjuncts (ISDN Gateway) NA/1 NA/1 1 1
BX.25 Processor Channels 64 64 64 128
Hop Channels 64 64 64 128 
						

							System Hardware and Software Capacity Limits
Issue  3   March 1996
A-63
1. All references to Hospitality Parameter Red uc tion on the Customer Option form have been removed.
2. In the c ase where going from 4 to 3 login maximums, a change to the hunt group form is required,
forcing all agents to be logged-out. In one extreme case, this is potentially avoided and R2 & R3 CMS
handles the fourth login as UNSTAFFED ap propriately.
3. R3V 3 CMS  wa s ren am e d  to  R3 V4  CM S t o ma t c h t he  DEF INIT Y swi tch  n um b e rin g .
4. AAR is not an optional feature in the G3vs/G3s ABP.
5. + up to 7 inter-exchange carrier (IXC) digits.
Table A-4. Maximum System Parameters for G3V4 Release 1.0 — continued
ITEMG3vsV4 
ABP/PBPG3sV4 
ABP/PBP G3iV4 G3rV4
Automatic Call Distribution (ACD)
Announcements per Split 2 2 2 2
Ann ou n c em ent s p er System 128 128 128 25 6
Splits
112/24 12/24 99 255
ACD Memb ers per Split 150 150 200 999
Split Members per System Measured
ACD Agents (Swit ch Limits)
Logged-In Splits per Agent
2
No CMS 4 4 4 4
R2 CMS 3 3 3 3
R3 CMS 3 3 3 3
R3V2 CMS 4 4 4 4
R3V4 CMS
344 44
Queue Slots per  Group 200 200 200 999
Queue Slots per  System 200 200 1,000 10,500
ARS/AAR
4
AAR/ARS Patterns (Shared) 20/40 20/40 254 640
ARS/AAR  Table Entries
(NPA, NXX, RXX, HNPA, FNPA)2,000 2,000 2,000 2,000
Choices per RHNPA Table 12 12 12 12
Digit Conversion Entries 400 400 400 400
AAR/ARS Digit Conversion
Digits Deleted for ARS/AAR
528 28 28 28
Digits Inserted for ARS/AAR 18 18 18 18
AAR/ARS Sub-Net Trunking
Digits Deleted for ARS/AAR 28 28 28 28
Digits Inserted for ARS/AAR 36 36 36 36
Dig its Sent for ARS/AAR 40 56 31 68 
						

							System Parameters
A-64Issue  3   Marc h 1996 
1. This is the number of 12 character inserted-digit-strings available for AAR/ARS  preferences.
2. The number for G3vs V2/V3 (4) is the recommended number of c onsoles that should be supported due
to power limitations. Of the four consoles, one may be used as a night console. The software actually
sup ports 6:1 day/night attendant consoles.
3. This number is the same as the number of trunk groups in the system.
4. Referred  to as ‘‘emergency access queue length’’ in G3i.
Table A-4. Maximum System Parameters for G3V4 Release 1.0 — continued
ITEMG3vsV4 
ABP/PBPG3sV4 
ABP/PBP G3iV4 G3rV4
ARS/AAR (continued)
Entries in HNPA & RHNPA Ta bles 1,000 1,000 1,000 1,000
FRL s 8 8 8 8
Inserted Digit Stri n g s
1450 450 1,200 3,000
Patterns for Measurement
Shared Patterns for Measurement 20 20 20 25
RHNPA Tab les 32 32 32 32
Routing  Plans 8 8 8 8
Toll Tables 32 32 32 32
Entries per Toll Table 800 800 800 800
Trunk Groups in an ARS/AAR Pattern 6 6 6 16
UDP (Entries) NA/240 NA/240 10,000 50,000
TO D  C h a r t s 8 8 8 8
Attendant Service
Attendant Consoles (day:night)
24:1 6:1 15:1 27:1
Atten dant Console 100s
Groups per Attendant20 20 20 20
Atten dant Control Restriction Gr oup s 96 96 96 96
Centralized Attendant Service
Release Link Trunks at Branch NA/99 NA/99 99 255
Release Link Trunk Group at Branch NA/1 NA/1 1 1
Release Link Trunks at Main NA/100 NA/100 400 4,000
Release Link Trunk Groups at Main
3NA /32 NA/ 32 99 66 6
Other Access Queues
Maximum Number of Queues 12 12 12 12
Maximum Number of Queue Slots
430 30 80 80
Size Range of Reserved Queue 2-25 2-25 2-75 2-75
Rese rved  Queue  Def au lt Size 5 5 5 5 
						

							System Hardware and Software Capacity Limits
Issue  3   March 1996
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Table A-4. Maximum System Parameters for G3V4 Release 1.0 — continued
ITEMG3vsV4 
ABP/PBPG3sV4 
ABP/PBP G3iV4 G3rV4
Attendant Service (continued)
Queue Len gth 30 30 80 300
Swit c h e d  Lo o p s p e r Con sol e 6 6 6 6
Authorization
Authorization Codes 1,500 1,500 5,000 90,000
Classes of Restriction 96 96 96 96
Classes of Service 16 16 16 16
Length of Authorization Code 4-7 4-7 4-7 4-7
Length of Barrier Code 4-7 4-7 4-7 4-7
Length of Forced Entry A c count Codes NA/1-15 NA/1-15 1-15 1-15
Restricted Call List 1 1 1 1
Remote Access Barrier Codes 10 10 10 10
SMDR Forced Entry  Account  Code  ListNA/1 NA/1 1 1
Toll Call List 1 1 1 1
Unrestricted/Allowed Call Lists 10 10 10 10
Total Call List Entries 1,000 1,000 1,000 1,000
Automatic Callback Calls20 20 240 1,50 0
Automatic Wakeup
Simultaneous Display Requests 10 10 10 30
Wakeup Requests per System 200 200 2,400 15,000
Wakeup Request per Extension 1 1 1 1
Wakeup Requests p er 15-minute Interval 150 150 450 950
Basic CMS
Measured Agents or Login IDs 75 75 400 2,000
Measured Splits 12/24 12/24 99 255
Measured Trunk Groups 16/32 16/32 32 32
Measured VDNs NA/24 NA/24 99 512
Reporting Period s
Intervals 25 25 25 25
Days 7 7 7 7 
						

							System Parameters
A-66Issue  3   Marc h 1996 
1. Only EPNs  in  G3r  can  be DS1-remote EPNs.
2. Small systems refer to the 2-carrier cabinet systems that are no longer sold to new customers.
3. MCC includes Medium Cabinet.
4. The number of c all appearances is the sum of p rimary and bridged ap pearances; at most 10 can be
primary. A maximum of 54 administrable buttons are supported for the 7434D terminal — 34 b uttons
in the basic terminal and an additional 20 buttons in the coverage module.
5. Does not ap ply to conferencing .
Table A-4. Maximum System Parameters for G3V4 Release 1.0 — continued
ITEMG3vsV4 
ABP/PBPG3sV4 
ABP/PBP G3iV4 G3rV4
Cabinets
Expansion Port Network (EPN)
Multi-Carrier Cabinet (MCC)
1NA NA 2 43
Single-Carrier Cabinet (SCC)
1NA NA 8 164
Small (Upgrades only)
2NA NA 2 41
Int er-P ort  Network Connectivity
Port Networks 1 1 3 44
Maximum Port  Networks  per  Cabinet 1 1 1 2
Switch Nodes (Simplex) NA NA NA 3
Switch Nodes (Duplex) NA NA NA 6
DS1 Converter Complex (Simplex) NA NA NA 41
DS1 Converter Complex (Duplex) NA NA NA 82
Processor Port Network (PPN)
Multi-Carrier Cabinet (MCC)
3NA NA 1 1
SCC/ESCC NA 4 4 NA
CSCC 1 NA N A NA
Call Appearances
Bridged Images  per Appearance 7 7 7 15
Call Appearances per Station
454 54 54 54
Maximum Appearances per Extension 10 10 10 10
Minimum Appearances per Extension 0 0 0 0
Total Brid g ed  A p pearanc es 200 200 2,400 25,000
Maximum Simultaneous  Off-Hook  per
Call
555 55
Call Coverage
Coverage Answer Groups (CAG) 30 30 200 750
Coverage Paths 150 150 600 7,500 
						

							System Hardware and Software Capacity Limits
Issue  3   March 1996
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1. The maximum number of users per coverage path is equal to the number of extensions.
2. The CDRU adjunct c apacity is 40,000 c alls per hour, and it exc eeds the system c all c apacity for all
systems exc ept for G3r.
Table A-4. Maximum System Parameters for G3V4 Release 1.0 — continued
ITEMG3vsV4 
ABP/PBPG3sV4 
ABP/PBP G3iV4 G3rV4
Call Coverage (Continued)
Coverage Paths  Included  in  Call
Coverage Report100 100 100 100
Coverage Path  per Station 4 4 4 4
Coverage Points in a Path 3 3 3 3
Maximum Users/Coverage Path
1500 500 3,500 36,065
Members per CAG 8 8 8 8
Number of Coverage Paths for which
Each Station Can Be a Member300 300 300 300
Call Detail Recording
CDRU Trackable Extensions 200 200 2,400 25,000
Int ra-Switch Call Trackable Extensions 100 100 1,000 5,000
Number of CDRUs/System
211 11
Maximum Number of CDR R e c ord s
Buffered  in the Switch300 300 300 1,900
No. of Records Buffered for the Prim ary
Output Device Causing Secondary
Device to be Busied Out for 2 Minutes200 200 200 1,800
Call Forwarding (Follow-me)
Call Forwarded Digits (off-net) 16 16 16 16
Call Forwarded   Numbers 200 200 2,400 25,000
Call Park
Attendant Group Common Shared
Extension Numbers10 10 80 80
Number of Parked Calls 180 180 723 10,604
Call Pickup Groups
Call Pickup  Members per Group 50 50 50 50
Call Pickup  Members per System 200 200 2,400 25,000
Number of Groups 100 100 800 5,000 
						

							System Parameters
A-68Issue  3   Marc h 1996 
1. Measured limits depend on the CMS release used.
2. Proprietary, exists in G3V3 only.
3. Simultaneous 3-way Conference Call = (483 / 3)* number PNs.
4. Simultaneous 6-way Conference Call = (483 / 6)* number PNs.
Table A-4. Maximum System Parameters for G3V4 Release 1.0 — continued
ITEMG3vsV4 
ABP/PBPG3sV4 
ABP/PBP G3iV4 G3rV4
Call Vectoring
Maximum Skills a Call Can Simultaneously
Queue toNA/3 NA/3 3 3
Priority Levels NA/4 NA/4 4 4
Re c ord e d  An no un c e men t NA /12 8 NA/ 12 8 128 256
Steps per Vector NA/32 NA/32 32 32
Vector Directory Numb ers NA/100 NA/100 512 20,000
CMS Measured VDNs
1NA /10 0 NA/ 10 0 512 2,0 00
Vectors per System NA/48 NA/48 256 512
Number of Collected Digits for 
Call Promp tingNA/16 NA/16 16 16
Number of Dial-Ahead Digits for 
Call Promp tingNA/24 NA/24 24 24
Vector Routing Ta bles NA/5 NA/5 10 100
CallVisor ASAI
Active Station Control Association NA NA/250 2,000 6,000
Call Controllers  per Call NA NA/1 1 1
Call Monitors per Call NANA/14 14 14
Station Controllers per Station NA NA/2 2 2
Maximum Simultaneous  Call  Classification NA NA/40 40 400
Numb er of CallVisor ASAI Links 
(Open and Proprietary)
2NA NA/4 8 8
Notification Requests (Monitors) NA NA/50 170 2,000
Simultaneous Active Call Controlled Calls NA NA/75 300 3,000
Switch to Adjunc t Associations (Routing) NA NA/127 127 127
Number of Open MultiQuest Billing
RequestsNA 25 100 1,000
Conference Parties6666
Simultaneous 3-way Conference Calls
3161 161 483 7,084
Simultaneous 6-way Conference Calls
480 80 240 3,520 
						

							System Hardware and Software Capacity Limits
Issue  3   March 1996
A-69
1. Login IDs count against the “Extensions”  switch  capacity.
2. The numbers shown in ‘‘Extension Number Portability’’ are Uniform Dialing Plan (UDP) entries.
3. The Integrated Directory Entries = Stations + Attendant Consoles.
4. Used  for PCOL groups, common shared extensions, access endpoints, administered TSCs, code
calling IDs, LDNs, hunt groups, announcements, and TEGs.
5. The Number of Names =  number of stations +  attendant consoles +  trunk groups +  d igital data
endpoints + misc ellaneous extensions.
Table A-4. Maximum System Parameters for G3V4 Release 1.0 — continued
ITEMG3vsV4 
ABP/PBPG3sV4 
ABP/PBP G3iV4 G3rV4
Data Parameters
Administered Connections NA/24 NA/24 128 128
Alphanumeric Dialing
Ma xim um  E ntr ie s 50 50 200 1,25 0
Characters/Entry 22 22 22 22
PRI En d p o in ts (PE ) NA /25 NA/ 25 25 5 0
A c cess End points (Number of Trunks) 50/100 50/100 400 4,000
Digital Data Endpoints75 75 800 7,50 0
Dial Plan
DID LDNs 8 8 8 20
EAS A g e nt  Lo g i n I D s
1NA/450 NA/450 1,500 10,000
Extensions 500 500 3,500 36,065
Extension Number Portability
2NA/240 NA/240 10,000 50,000
Feature Dial Access Codes
Numb er of Access Codes 70 70 70 70
Numb er of Digits 1-4 1-4 1-4 1-4
Integrated Directory Entries
3207 207 2,416 25,028
Maximum Extension Size 5 5 5 5
Minimum Extension Size 1 1 1 1
Miscellaneous Extensions
4150 150 900 3,317
Names
5448/464 448/464 4,215 36,511
Number of Characters in a Name 15 15 15 15
Non -DID LDNs 50 50 50 66 6
Prefix Extensions Yes Yes Yes Yes
Trunk Dial Access Codes
Number of Ac cess Codes 49/65 49/65 317 884
Number of Digits 1-4 1-4 1-4 1-4 
						

							System Parameters
A-70Issue  3   Marc h 1996 
1. With G3V4 and later releases this limit is enforced. However, c ustomers up grading to V4 or a later
release are not forced to decrease the number of buttons.
Table A-4. Maximum System Parameters for G3V4 Release 1.0 — continued
ITEMG3vsV4 
ABP/PBPG3sV4 
ABP/PBP G3iV4 G3rV4
Do Not Disturb (DND)
DND Requests per System 200 200 2,400 25,000
Simultaneous Display Requests 10 10 10 30
Expert Agent Selection (EAS)
Skill Groups NA/24 NA/24 99 255
VDN S kill  Pre fe ren c e sNA/3 NA/3 3 3
Maximum Skills a Call Can
Simultaneously Queue toNA/3 NA/3 3 3
Agent Login IDs NA/450 NA/450 1,500 10,000
Maximum Skills  per  AgentNA/4 NA/4 4 4
Maximum Agents that can b e Log ged-In
When Ea ch  Has  4  Skills  Assig ne d NA/37 NA/37 125 1,300
When Ea ch  Has  1  Skill AssignedNA/150 NA/150 500 5,200
Facility Busy Indicators
Buttons per Tracked Resour ce
1100 100 100 500
Num b e r o f In d i c a to rs (Sta tio n an d T ru nk
Groups)450 450 3,600 10,000
Hunt Groups
Announcements per Group 2 2 2 2
Announcements per System 128 128 128 256
Gr ou p s 12 /24 12/ 24 99 25 5
Group Members per Group 150 150 200 999
Group Members per System 150 150 500 5,200
Queue Slots per  Group 200 200 200 999
Queue Slots per  System 200 200 1,000 10,500
Number of Queue Warning Lamps per
Split100 100 100 100
Number of Queue Warning Lamps per
System150 500 500 5,200