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ATT DEFINITY Communications System Generic 3 Instructions Manual

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    							Extension Number Portability
    Issue  3   March 1996
    3-727
    The ENP Num bering Plan table must be administered to associate the leading 
    one or two d i gits of extensions in the ENP subnetwork with a 3-digit ENP code, 
    used to construct a 7-digit AAR-like ENP number.
    Administering the ENP subnetwork in this manner enables stations to move from 
    one node to another within the ENP subnetwork without having to change their 
    extensions.
    ENP Numb ering Plan administration d e pends on both the UDP customer option 
    and on the “Dial Plan Administration” field that asks if the administrator wishes to 
    use UDP. If b oth of these fields are not administered to ’y’, then ENP Numbering 
    Plan administration is not allowed. If the UDP customer option is not a dministered 
    to ’y’, then ‘‘enp-number-plan’’ is not even listed as an option to the a dministrator; 
    if UDP is administered to ’y’, then the option is available, b ut the command is 
    denied if UDP is not also administered to ’y’ on the Dial Plan form. The  UDP  plan 
    length is also administered on the Dial Plan administration form.
    All ENP codes specified in the ENP Numb ering Plan should be administered as 
    home in AAR Analysis administration, but there is no automatic cross checking to 
    verify that ENP codes have been administered correctly in AAR Analysis.
    Hardware/Software Requirements
    ENP Numb ering Plan does not require any ad d itional hardware or software. 
    However, a UDP software license must be acquired. 
    						
    							Feature Descriptions
    3-728Issue  3   March 1996 
    Facility Busy Indication
    Feature Availability
    This feature is available with all Generic 3 releases.
    Description
    Provides multi-appearance voice terminal users with a visual indication of the 
    busy or idle status of an extension number, a trunk group, terminating extension 
    group, a hunt group (DDC or UCD group), or any loudspeaker paging zone, 
    including all zones.  The Facility Busy Indication button p rovides the voice 
    terminal user d irect access to the extension number, trunk group, or paging 
    zone.
    When the lamp associated with the Facility Busy Indication button is lighted, the 
    tracked resourc e is busy.  If the lamp is dark, the resource is idle. If the lamp is 
    flashing, the tracked resource is placing a call to the voice terminal with the 
    button.
    Pressing the Facility Busy Indication button automatically selects an idle call 
    appearance and places a call to the resource.
    Considerations
    With Facility Busy Indication, a user can monitor the busy or idle status of a 
    frequently called extension number.  By knowing when the monitored facility is 
    busy or idle, the user c an wait until the facility is idle to make a call.  This reduces 
    the time spent trying to call busy facilities.
    Facility Busy Indication buttons can be administered to track the same resource. 
    The maximum parameters for the DEFINITY Communications System Generic 1 
    and Generic 3 hardware and software items can be found in the System 
    Hardware and Software Capacity Limits tables located throughout the DEFINITY  
    documentation set. A new state of the tracked resource (a change from idle to 
    busy) is updated within five seconds after the system detects the change.
    Extension numbers, trunk group access codes, and Loudspeaker Paging 
    Access codes can be stored in a Facility Busy In dication button.  However, an 
    access code followed by other numb ers cannot be stored.
    It is possible that an incoming call which causes the lamp to flash may g o 
    unanswered.  If the lamp represents the status of a trunk group and all trunks in 
    the trunk group become busy before the flashing call is answered, the system 
    software lights the lamp  steadily to indicate that all trunks are busy. When a trunk 
    in that trunk group becomes idle, the system software turns off the busy  
    						
    							Facility Busy Indication
    Issue  3   March 1996
    3-729
    indication and the lamp goes d ark. Therefore, the lamp flashes, lights steadily, 
    and goes out while the call has neither been answered nor dropped.
    The Facility Busy Indication cannot monitor the status of the attendant console.
    Interactions
    None.
    Administration
    Facility Busy Indication is administered on a per-voice terminal basis by the 
    System Manager.  The only administration required is to assign the Facility Busy 
    Indication button to a voice terminal or attendant console.
    Hardware and Software Requirements
    No a d ditional hardware or software is required. 
    						
    							Feature Descriptions
    3-730Issue  3   March 1996 
    Facility Restriction Levels (FRLs) and
    Traveling Class Marks (TCMs)
    Feature Availability
    Facility Restriction Levels (FRLs) are available with all Generic 3 releases; 
    Traveling Class Marks is an optional feature available with all Generic 3 releases 
    (except G3vs/G3s ABP) when Private Network Access (PNA) software is 
    purchased. Traveling Class Marks are not available with G3vs/G3s ABP.
    Description
    Provides u p to eight levels of restriction for users of the AAR and/or ARS features.
    FRLs and TCMs provide a method of allowing certain calls to specific users, 
    while denying the same calls to other users. For example, certain users may be 
    allowed to use Central Office trunks to other corporate locations while other users 
    may b e restricted to the less expensive private network lines.
    FRLs and TCMs are transparent to the user.  Appropriate values are 
    predetermined and programmed into the system.  Dialing procedures are 
    unaffected.
    Call routing for each call is determined by the dialed Area Code and/or office 
    code (either p u blic or private network) or by the administered dial string. 
    Translation on the first three or six d i gits of the called number yields Routing 
    Patterns. More than one translation can point to the same pattern. A blank entry 
    provides intercept treatment and is used for unassigned private network office 
    codes. Each Routing Pattern contains up to six routing preferences (16 for G3r).  
    Each preference includes the following information:
    nTrunk Group Number
    nMinimum FRL required to access the trunk group
    No sp ecific routing order is required.
    Each facility, such as a trunk or voice terminal, capable of originating a call also 
    has an associated FRL.  Whether a given call is allowed or not depends on two 
    things:  compatibility between FRLs and availability of an idle trunk.
    Compati bility is determined by a comparison of the minimum FRL associated 
    with the trunk group and the originating-side FRL.  Either can have a value of 
    zero through seven. Access to the associated trunk group is permitted if the 
    originating-side FRL is greater than or e qual to the minimum FRL. Note that lower 
    originating-side FRLs can access fewer routing preferences, whereas lower 
    minimum FRLs permit  greater access.  Stated another way, a 0 originating-side 
    FRL is the most restricted and a 7 is the least restricted.  A 0 minimum FRL is the  
    						
    							Facility Restriction Levels (FRLs) and Traveling Class 
    Marks (TCMs)
    Issue  3   March 1996
    3-731
    least restrictive, and a 7 is the most restrictive (when a p plied to the routing 
    pattern’s FRL). Comp atibility checking begins with the first-c hoice route (the first 
    one in the pattern).  Assuming access is permitted, availability is checked; that 
    is, is there an i dle trunk in the group?  If so, the call continues.  If not, 
    compati bility is checked on the next routing preference.
    If the compatibility check fails on the first-choice route, the intercept tone 
    continues.
    NOTE:
    Intercept is not received unless all p ossible routes are inaccessible.
    If the compatibility check fails on the second or subsequent routing preference, 
    or if all accessible trunk groups are busy, the call may queue on the first choice 
    trunk group or first compatible trunk group. (See the Ringback Queuin g feature 
    for d etails.)
    If the trunk group selected for a call is an intertandem tie trunk group, then a TCM 
    is outpulsed as the last digit.  A TCM is equivalent to the originating-side FRL. At 
    the next tandem switch,  compatibility and availability checking are done, as 
    before.  In this case, the FRL assigned to the incoming intertandem tie trunk 
    group is used as the originating-side FRL (to compare with the TCM). If it is 
    sufficient, then the call continues and no comparison on the TCM and the 
    outgoing trunks TCM is made. If it is not sufficient, then the TCM is compared 
    with the outgoing trunk’s FRL to see if the call is allowed to continue. However, if 
    this fails to yield a route and if the TCM is higher than the tie trunk FRL, then the 
    TCM is used in another attempt to comp lete the call.
    Call Originating Facilities
    At a switch serving as the call origination point, any of the following can be the 
    originator of an ARS or AAR  call:
    nVoice terminal
    nRemote Access user
    nAttendant
    nIncoming tie trunk group from a subtending location
    nData terminal c a pable of Keyboard Dialing
    At a tandem switch, either of the following can b e the originator of an ARS or AAR 
    call:
    nIncoming Intertandem tie trunk group
    nIncoming Access tie trunk g roup — links a remote main switch to a 
    tandem switch
    Each of these facilities is assigned an FRL via an associated COR, either directly 
    or indirectly. 
    						
    							Feature Descriptions
    3-732Issue  3   March 1996 
    Voice terminals and all incoming tie trunk groups use the FRL contained within 
    the assigned COR.  Attendants use the FRL contained within the COR assigned 
    to the attendant group for extended calls. If Individual Attendant Access is 
    assigned, the individual attendant’s COR FRL is used. Data terminals use the 
    FRL contained within the COR assigned to the associated data module.
    The Remote Access feature can be accessed via a DID trunk group, tie trunk 
    group, dedicated central office trunk group, 800 Service trunk group, and/or 
    dedicated foreign exchange trunk group. In the absence of a Remote Access 
    Barrier Code, the applicable FRL is contained in the COR assigned to the trunk 
    group. If a Barrier Code is required on Remote Access calls, the a p plicable FRL 
    is the Remote Ac cess default entry (none) contained in the COR assigned to the 
    Barrier Code.
    Call Terminating Facilities
    Any of the following trunk types can serve as the termination point for an ARS or 
    AAR call:
    nTie trunk — excluding RLTs, but including CCSA and EPSCS Access 
    trunks
    nWA TS
    nCO
    nFX
    nIS D N - PR I
    Each of these outgoing trunk groups has an assigned COR that c ontains an FRL.  
    However, this FRL is never used.  Terminating-side FRLs are assigned in the 
    Routing Pattern, not to the outg oing trunk group.
    Considerations
    FRLs p rovide the means to restrict certain users from placing selected calls while 
    allowing other users to place the same calls.
    Originating-side FRLs are assigned via the COR of the originating-side facility, 
    such as an incoming tie trunk group or voice terminal.  If an FRL is not assigned, 
    the system assumes an FRL of 0 for all originating facilities except the attendant 
    group.  An FRL of 7 is assumed for the attendant group.
    A COR is also assigned to each trunk group.  If the COR specifies an FRL, the 
    FRL is ignored. The minimum FRL specified in the Routing Pattern is the only FRL 
    used on the terminating side of the call.
    On attendant-extend e d calls, the attendant group FRL is used rather than the 
    FRL of the calling party. 
    						
    							Facility Restriction Levels (FRLs) and Traveling Class 
    Marks (TCMs)
    Issue  3   March 1996
    3-733
    Interactions
    nARS and AAR
    FRLs apply only on ARS and AAR calls (including UDP).
    nAuthorization Codes
    Authorizations Codes can be used to raise a user’s FRL.
    nCDR Account Codes
    If CDR 15-digit  account  codes are used, the “FRL”  field in the CDR record 
    is overwritten.
    nIntercept Treatment
    The TCM used to pass on the originating facility’s FRL is sent by ISDN 
    facilities in the SETUP  message.
    Administration
    FRLs are assigned by the System Manager as a part of ARS and/or AAR 
    administration.  Originating FRLs are assigned on a per-COR basis. Terminating 
    FRLs are assigned on a per-Routing Pattern basis.  TCMs do not require 
    assignment.
    Assignment Guidelines
    If there will b e users within the system who are not allowed to make outside calls, 
    use some value other than 0 as the value for the first-choice trunk group.  By 
    assigning these users an FRL of 0, none of the trunk groups can be accessed 
    (since all trunk group FRLs are greater than 0). Such calls are d enied.
    Each Routing Pattern must be individually constructed.  The same trunk group 
    can be used in more than one pattern.  The associated FRL is assigned within 
    the pattern and is not associated with the trunk group itself.  The same trunk 
    group can have a different FRL in a different p attern.
    Be consistent in FRL assignments.  Do not use a range of 0 through 5 in one 
    pattern and a range of 2 through 7 in another pattern if all users can access the 
    first-choice route.  Admittedly, the trunk group with an FRL of 2 may be more 
    expensive than the trunk group with an FRL of 0, but there is no real reason to 
    assign a 2 to a trunk group that everyone can access.  For ease of assignments, 
    always use a 0 for such a trunk group.
    There should be a COR established for each FRL used in a Routing Pattern. The 
    appropriate COR is then assigned to the users who can access the routes 
    restricte d by the FRL value.  For example, a mid dle executive mi ght b e able to 
    access all routes with an FRL of 5 or lower, whereas the president can access all 
    routes.  In this case, the executive is assigned a COR with an FRL of 5 and the 
    president is assigned a COR with an FRL of 7. 
    						
    							Feature Descriptions
    3-734Issue  3   March 1996 
    Remote Access users can access the system’s features and services the same 
    as an on-premises user. FRL assignment is via Remote Access Barrier Codes. 
    Up to 10 Barrier Codes, each with its own COR (and FRL) can be assigned.  
    Although the COR defines other restrictions, 10 Barrier Codes are enough to also 
    provide a range of FRL assignments. Assignment of Barrier Code FRLs is the 
    same as if the user were on-premises. The  simplest way to assign these FRLs is 
    to duplicate the on-premises FRLs, then merely relate the a ppropriate Barrier 
    Code to those that will be using Remote Access.
    Hardware and Software Requirements
    No a d ditional hardware is required.   The optional Private Network  A c cess or 
    ARS software is required.  
    						
    							Facility Test Calls (with Security Measures)
    Issue  3   March 1996
    3-735
    Facility Test Calls (with Security 
    Measures)
    Feature Availability
    This feature is available with all Generic 3 releases. Logoff Notification is 
    available with G3V4 and later releases.
    Description
    Provides a voice terminal user with the capability of making test calls to access 
    specific trunks, DTMF receivers, time slots, and system tones.  The test call is 
    used to make sure the facility is operating properly.  A local voice terminal user 
    can make a test call by dialing an access code. AT&T remote maintenance 
    personnel may also use this feature to make test calls.
    Four types of Facility Test Calls can be made:
    nTrunk test call
    Accesses specific tie or CO trunks. DID trunks cannot be accessed.
    A user’s Class of Restriction must be a dministered with the Facility Access 
    Trunk Test option in order for the user to make trunk test calls.
    nDTMF receiver test call
    Accesses and tests the DTMF receivers located on a Tone Detector or 
    Call Classifier/Tone Detection circuit pack.
    nTime slot test call
    Connects the voice terminal user to a specific time slot located on the 
    Time Division Multiplex buses or out-of-service time slots.
    nSystem tone test call
    Connects the voice terminal user to a specific system tone.
    For detailed instructions for making test calls, see Chapter 5 of 
    D EFI NIT Y 
    Communications System G3i/s/vs Maintenance
    , 555-204-105, DEFINITY 
    Communications System G3r Maintenance
    , 555-230-105, DEFINITY 
    Communications System Generic 1 and Generic 3 Voice Terminal O perations
    , 
    555-230-701, or 
    DEFI NI TY Com munications System Generic 1 and Generic 3 
    Console O peration
    , 555-230-700. 
    						
    							Feature Descriptions
    3-736Issue  3   March 1996 
    Security Measures
    To help secure this feature from unauthorized use the following steps can be 
    taken:
    nRemove the code when not in use.
    nChange the code from the factory default.
    nSecure record s of the c o de.
    nUse COR to restrict which users can use the access code.
    Logoff Notification, available with G3V4 and later releases, can be set to notify 
    the system administrator at logoff that the Facility Test Calls feature is still 
    enabled. Notification guards against inadvertently leaving the Facility Test Calls 
    feature active. It can also alert the system administrator to unauthorized feature 
    activation.
    Consult the 
    BCSystems Security Handbook, 555-025-600, for additional steps to 
    secure your system.
    Considerations
    If a user has a problem with a specific system facility, Facility Test Calls can be 
    used to test that facility for proper operation.
    A DTMF voice terminal must be used to make test calls.
    NOTE:
    AT&T has designed the Facility Test Calls feature incorporated in this 
    product that, when properly administered by the customer, will enable the 
    customer to minimize the ability of unauthorized persons to gain access to 
    the network. It is the c ustomer’s responsibility to take the appropriate steps 
    to properly implement the features, evaluate and administer the various 
    restriction levels, protect access codes and distribute them only to 
    individuals who have been advised of the sensitive nature of the access 
    information. Each authorized user should be instructed concerning the 
    proper use and handling of access codes.
    In rare instances, unauthorized individuals make connections to the 
    telecommunications network through use of test call features. In such 
    events, applicable tariffs require that the customer pay all network charg es 
    for traffic. AT&T cannot be responsible for such charges, and will not make 
    any allowance or give any credit for charges that result from unauthorized 
    access. 
    						
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