ATT DEFINITY Communications System Generic 3 Instructions Manual

							Emergency Access to the Attendant
Issue  3   March 1996
3-687
nCOR 
If the calling voice terminal is assigned Origination Restriction, an 
emergency call attempt is denied. However, an Emergency Access to the 
Attendant call overrides any other calling party restrictions, including any 
controlled restrictions.
nIndividual Attendant Access
An Emerg ency Call to the Attendant cannot be placed to an individual 
attendant.
An Emergency Call to the Attendant does not have p riority over a c all to an 
individual attendant (For G3iV1 and G3vsV1/G3sV1).
nIntercept Treatment
The Intercept With Off-Hook Alert o ption automatically activates 
Emergency Access to the Attendant.
nInter-PBX Attendant Service
If the system is a branch location and if Inter-PBX Attendant Service is in 
effect, an emergency call is reroute d to the local Branch PBX attendant 
group. If the branch does not have an attendant or if the attendant is not 
on duty, the call is denied.
nNight Service
When Night Service is in effect, Emergency Calls to the Attendant route to 
the night destination. Such calls are included on the Emergency Audit 
Record, and the call is designated as ‘‘Emergency Night’’ in the audit trail.
When an attendant is in night service, either a night station or redirect 
extension must be assigned. Otherwise emergency access calls to the 
night atendant hear a busy tone.
nPriority Queue
The p riority q ueue a dministration can change the priority of an Emergency 
Access to the Attendant call to an equal or lower priority than other typ es 
of calls. (For G3r, G3i-Global, G3V2, and later releases)
nRemote Access
An Emerg ency Call to the Attendant cannot be placed through Remote 
Access.
nRestriction—Controlle d
An Emerg ency Access to the Attendant call overrides any Controlled 
Restriction. 
						

							Feature Descriptions
3-688Issue  3   March 1996 
Administration
The Emergency Access to the Attendant feature is optional on a per-system 
basis. The  following items  require administration by the System Manager:
nEmergency feature access code
nEmergency button and associated lamp (p er attendant console)
nEmergency queue length 
nPermission to activate Emergency Access to the Attendant via off-hook 
alert (per Class of Service)
nExtension numb er where the emergency queue overflow redirects the call.
nInterval the intercept tone is ap plied before the emerg ency call is placed
In a ddition, the journal printer and the time for the system to print the Scheduled 
Emergency Access Activity Re port are administered through the 
“ Feature-Relate d System Parameters”   form.
Hardware and Software Requirements
No a d ditional hardware or software is required. 
						

							End-to-End Signalling
Issue  3   March 1996
3-689
End-to-End Signalling
Feature Availability
This feature is available with all G3 releases.
Description
End-to-end signalling allows a DTMF station to send DTMF digits over a trunk 
after the far-end has answered. This allows a rotary station user to access 
equipment, such as AUDIX, that is controlled by DTMF digits. The trunk can  be 
either rotary or tone signalling type. For a rotary signalling type, addressing digits 
are sent over the trunk as rotary. After a d dressing is complete and the call is 
connected, any a d ditional digits are sent as DTMF. For most situations the 
end-to-end signalling DTMF  d i gits are generated at the calling DTMF station and 
passed directly to the outg oing trunk, but switch-generated DTMF end-to-end 
signalling digits are transmitted if the calling station is a 73nn-series hybrid 
terminal and/or the calling station user had used either the Ab breviated Dialing or 
Last Number Dialed feature to dial the end-to-end signalling digits. See the Last 
Number Dialed or Ab breviated Dialing (AD) features for examples of using 
end-to-end signalling.
Interactions
None.
Considerations
None.
Administration
None.
Hardware and Software Requirements
None. 
						

							Feature Descriptions
3-690Issue  3   March 1996 
Enhanced 84xx Display 
Feature Availability
Enhanced 84xx Display is available with G3V4 Release 3 and later releases.
Description
The Enhanced 84xx Display feature allows users to administer the switch to 
display information and soft key labels using the Katakana alphabet and various 
European characters on 84xx series display terminals. The  system accepts 
entries as Roman characters preceded by a tilde (~), and maps them to 
corresponding Katakana or European characters. 
The OPTREX character set that d isplays on 84xx series voice terminals can be 
divided into two different groups. Group 1 of the OPTREX character set contains 
the Roman  alphabet,  numerals  and  special characters, found on the standard 
US English keyboard. Group 2 contains Katakana characters, as well as some 
European characters and other symbols. The enhanced display feature allows 
users to administer the system to display either group. 
End User Operation
Users activate the feature b y setting the value of the Enhanced 84xx Display field 
on the System-Parameters Country-Options form to “y”. Once this value is set, 
the administrator can enter the Roman characters that produce the 
corresponding Group 2 characters on the terminal display. 
In order for Group 2 characters to display, the administrator must make the 
proper entries at the form level and submit the form. Users can administer name 
fields and soft key labels to display in the character set of choice. 
Security Measures
This feature does not require any additional security measures. 
Considerations
After the feature is turned on at the system parameter level, the user must still 
enter the display field values on the a ppropriate forms and submit those forms 
before the enhanced character set will display. The reverse is also true, in that if 
the feature is turned off at the system level after Group 2 display has b een 
administered, the user must change the display field values to the appropriate 
Group 1 characters. 
						

							Enhanced 84xx Display
Issue  3   March 1996
3-691
Interactions
Internal Feature interactions
Directory . The Enhanced 84xx Display feature will interact with the Directory 
feature to include names administered with OPTREX characters in the Directory. 
Terminal users can select directory entries displayed in the Group 2 character 
set by using the “Directory” and “Next” buttons on their display terminals. 
However, they cannot input directory entries using the voice terminal because of 
the special characters used.
ISDN. OPTREX characters are supported for ISDN calls, and if administered 
properly, will display correctly for calls between two DEFI NI TY PB Xs.
Data Call Setup Dialing. Not supported.
Message Retreival - Print Messages (Demand Print). Not supported.
Leave Word Calling - Adjunct. Not supported.
OSSI. Does not malfunction, but displays the literal value of the display field, not 
the Group 2 characters.
Features with Display Interactions. All features that  display administered data 
are supported for OPTREX,  provided the terminal hardware is compatible. 
External Feature Interfaces
AT&T Adjunct Switch Interface. The information sent from the terminal to any 
adjunct is useless because the adjunct receives the literal value of the display 
field, not the OPTREX display format. The tilde is not a recognized character, so 
the resulting display appears as a string of random characters, for example, as 
“ 2 
						

							Feature Descriptions
3-692Issue  3   March 1996 
nEmb e dd ed DCIU Audix
nEmb e dd ed  DCP Audix (R3.2 or greater)
AUDIX Voice Power/Audix Voice Power Lodging. Not supported.
Property Management System. Not applicable.
Cost Mangement (CDR). Not a pplicable.
Miscellaneous Adjuncts. Not applicable.
Message Manager. Not an issue, since Message Manager receives its 
information from AUDIX.
System Management (G3-MA). Not applicable.
Passageway Direct Connect. Not supported.
Novell Telephony Services. Not sup p orte d.
Look Ahead Interflow. Supported.
VUStats. If this feature is used with non-84xx terminals, OPTREX may cause 
screens to be cleared or display false information.
DCS Interworking. OPTREX is sup p orte d in a DCS environment. All switches in 
the network must have the enhanced character set enabled
 and the same 
software load must b e installed on each switch. The software versions do not 
have to be the same. For examp le, V2 could have a b u gfix load installed and 
function properly.
Conversant. Not applicable.
Monitor 1 and OneVision. Not supported.
Trouble Tracker. Not applicable.
ECMA QSIG Networking. Not sup ported between a DEFINITY  a n d  
non-DEFINITY switch. If two DEFINITY  swi t c h e s are administered for OPTREX, 
this feature is suppproted.
Administration
This feature is activated on a system-wide basis using the System-Parameters 
County-Options form. Once activated, the administrator must u pdate those forms 
that determine the contents of d isp lay fields.  
						

							Enhanced 84xx Display
Issue  3   March 1996
3-693
The following forms contain fields that will accept the enhanced display 
characters:
naccess-endpoint
nagent-loginID
nannouncements
nattendant
nb c ms-vustats loginIDs 
nconsole-p arameters 
ndata-module
ndisplay-messages
ndisplay-messages auto-wakeup-dn-dst
ndisplay-messages call-identifiers
ndisplay-messages date-time
ndisplay-messages leave-word-calling
ndisplay-messages malicious-call-trace
ndisplay-messages miscellaneous-features
ndisplay-messages property-management
ndisplay-messages softkey-labels
ndisplay-messages time-of-day-routing
ndisplay-messages vustats
nhunt-group
nlisted-directory-numbers
npaging loudspeaker
npersonal-CO-line
npri-endpoint
nstation
nsystem-p arameters-hosp itality
nterm-ext-group
ntrunk-group
nvdn
nvustats-display-format 
						

							Feature Descriptions
3-694Issue  3   March 1996 
Hardware and Software Requirements
The Enhanced 84xx Display feature requires one of the following voice terminals: 
n8400 Series DCP Terminals (8410D, 8411D, 8434D)
n603E1 Callmaster III
n9400 Series DCP Terminals (9410, 9434); used only in Europe
NOTE:
Aliased 84xx series terminals are not supported with this feature.  
						

							Enhanced Ab breviated Dialing (EAD)
Issue  3   March 1996
3-695
Enhanced Abbreviated Dialing (EAD)
Feature Availability
Enhanced Ab breviated Dialing is optional with all releases except G3vs/G3s 
ABP. Enhanced Abbreviated Dialing is not available with G3vs/G3s ABP.
NOTE:
Ab breviated Dialing is available with all Generic 3 releases.
Description
Enhanced Ab breviated Dialing (EAD) option supplements the standard 
Abbreviated Dialing feature and provides the Enhanced Number List. Provides 
an upgraded version of Ab breviated Dialing via inclusion of the Enhanced 
Number List o ption.  One Enhanced Number List is allowed per system in 
a d dition to the System Numb er List. The Enhanced Numb er List can contain any 
number or dial a c cess c o de. The System Manager programs the Enhanced 
Number List and determines which users can access the list.
List entries for the Enhanced Number list are numbered 000 through 999 in G3V3 
and earlier releases. With G3V4 and later releases, the system can be 
administered to have list entry numb ers of either 000 through 999 or 0000 
through 9999.
An Enhanced  Number List can be designated as Privileged by the System 
Manager.  Calls automatically dialed from a Privileged List are completed without 
Class of Restriction or FRL checking.  (FRLs are associated with the Automatic 
Route Selection  and Automatic Alternate Routing  features.)  This allows access 
to selected numbers from which certain voice terminal users might otherwise not 
be a ble to dial manually. For example, a voice terminal user may be restricted 
from making long-distance calls.  However, the number of another office location 
may be long-distance, and it could be entered in a list designated as Privileged.  
The user could then call the office location using Abbreviated Dialing while still 
being restricte d from making other long-distance calls. For details, see the 
Ab breviated Dialing (AD) feature d esc ription earlier in this chapter.
Considerations
See the Ab breviated Dialin g (AD) feature.
Interactions
See theA bbreviated Dialing (AD) feature. 
						

							Feature Descriptions
3-696Issue  3   March 1996 
Administration
See the Ab breviated Dialin g (AD) feature.
Hardware and Software Requirements
O ptional software is required to receive this feature.