ATT DEFINITY Communications System Generic 3 Instructions Manual

							Feature A c cess
Issue  3   March 1996
A-11
Dial and Button Access
The following features or feature options can be activated and/or deactivated by 
dialing the assigned Feature Ac c ess Code; they can also b e assigned to a 
button for button access.
nAbbreviated Dialing:
— List 1
— List 2
— List 3
— Program
nAgent Call Handling
— Manual-In
— Auto-In
— Auxiliary Work
— After Call Work
— Assist
— Release
nAutomatic Wakeup:
— Auto Wakeup Entry
— Failed Mess a ges Wakeu p
nCall Forward Busy/Don’t Answer
nCall Forwarding All Calls
nCall Park and Call Park Answer Back
nCall Pickup
nDo Not Disturb
nEmergency Access to the Attendant
nHunt Group Make Busy (activate and deactivate) (associated with Direct 
Department Calling and Uniform Call Distribution)
nLast Numb er Diale d
nLeave Word Calling:
— Malicious Call Trac e
— Cancel a Message
— Display Module Lock
— Store a Message 
						

							System Parameters
A-12Issue  3   Marc h 1996 
nPriority Calling
The Priority Calling access code and extension numb er to be called, or 
the Priority Calling access c o de only, can be assigned to an Ab breviated 
Dialing button.
nSend All Calls (associated with Call Coverage)
nService Observing
Feature Status Button Indicators
The following buttons are not operational, but can be assigned to indicate the 
status of a feature or feature option. The light associated with the b utton lights 
when the assigned feature or o ption is active or is in use.
nGroup Call (Lights to indicate that an incoming call is associated with a 
Call Coverage Answer group, a Direct Department Calling group, or a 
Uniform Call Distribution group.)
nLock (Associated with the Voice Terminal Display; lights when activated 
and means that Leave Word Calling message retrieval is denied from that 
terminal. Other display mo des still work, including Coverage Message 
Retrieval.)
Overview
This a p pendix provides information on the overall characteristics and capacities 
of the system.
System Hardware and Software 
Capacity Limits
The maximum p arameters for the DEFINITY® Communications System Generic 1 
and Generic 3 hardware and software items are liste d on the following pages. 
Unless otherwise noted, these parameters apply to both the Single-Carrier 
Cabinet and Multi-Carrier Cabinet systems. Also:
nFor G3sV1/G3sV2 and G3vsV1/G3vsV2, when a capacity limit is the same 
for Advantage Business Package (ABP) and Premier Business Package 
(PBP), the common limit is listed. When a c a pacity limit for ABP and PBP 
differ, the ABP limit is g iven first followed by the PBP limit. 
						

							System Hardware and Software Capacity Limits
Issue  3   March 1996
A-13
nTerminal and digital station capacities are reduced by such administered 
items as: attendant consoles, number of EAS login IDs, and number of 
ACD agents
nMost G3iV1 and G3i-Global capacity limits are the same. In the few cases 
where a G3i-Global capacity limit differs from the corresponding G3i 
capacity limit, the G3i limit is given followed by the G3i-Global limit in 
parenthesis.
NOTE:
Not all maximum capacities listed in the following tables can be reached 
simultaneously with all versions or all configurations of the system. 
						

							System Parameters
A-14Issue  3   Marc h 1996 
1. 100,000 for G3rV3
2. For Single-Carrier Cabinets (SCC),  only four BX.2 5 p h ys i c al  links are supported in G3sV2 and G3iV2.
Table A-1. Maximum System Parameters for G3V1
ITEMG3vsV1 
ABP/PBPG3sV1 
ABP/PBPG3iV1/ 
G3i-Global G3rV1
Abbreviated Dialing (AD)
AD Lists per System 200 200 1,600/2,400 5,000
AD List Entry Size 24 24 24 24
AD Entries  per System
12,000 2,000 10,000/12,000 50,000
Enhanc ed List (System List) NA/1 NA/1 1 1
Maximum Entries NA/1,000 NA/1,000 1,000 1,000
Group Lists 100 100 100 100
Ma xim um  E ntr ies 90 90 90 90
Group Lists per Extension 3 3 3 3
System List 1 1 1 1
Ma xim um  E ntr ies 90 90 90 90
Personal Lists 200 200 1,600/2,400 5,000
Ma xim um  E ntr ies 10 10 10 10
Personal Lists per Extension 3 3 3 3
Applications Adjuncts
CallVisor ASAI Adjuncts NA/NA NA/4 8 8
Asynchronous Links (RS-232) 5 5 5 10
CDR Output Devices 2 2 2 2
Journal:System Printer 2:1 2:1 2:1 2:1
Property Management Systems 1 1 1 1
BX.25 Physical Links
244 816
Application Processors (such as
3B2-MCS)11 17
AUDIX Adjunc ts 1 1 1 8
CMS Adjuncts 1 1 1 1
ICM Adjuncts ISDN Gateway NA/1 NA/1 1 1
BX.25 Processor Channels 64 64 64 128
Hop Channels 64 64 64 128 
						

							System Hardware and Software Capacity Limits
Issue  3   March 1996
A-15
1. AAR is not an optional feature in G3sV2 ABP.
2. ARS is available in G3s if the Automatic Route Selection Op tion is selected.
3. This is the number of 12 character inserted-digit-strings available for AAR/ARS  preferences.
Table A-1. Maximum System Parameters for G3V1 — continued
ITEMG3vsV1 
ABP/PBPG3sV1 
ABP/PBPG3iV1/ 
G3i-Global G3rV1
ARS/AAR
1, 2
AAR/ARS Patterns (Shared) NA/40 NA/40 254 640
ARS/AAR  Table Entries
(NPA, NXX, RXX, HNPA, FNPA)2,000 2,000 2,000 2,000
Choices per RHNPA Table 12 12 12 12
Digit Conversion Entries 300 300 300 400
AAR/ARS Digit Conversion
Digits Deleted for ARS/AAR 23 23 23 23
Digits Inserted for ARS/AAR 18 18 18 18
AAR/ARS Sub-Net Trunking
Digits Deleted for ARS/AAR 23 23 23 23
Digits Inserted for ARS/AAR 36 36 36 36
Entries in HNPA & RHNPA Ta bles 1,000 1,000 1,000 1,000
FRL s 8 8 8 8
Inserted Digit Stri n g s
3450 450 1,200 3,000
Patterns for Measurement
Shared Patterns for Measurement 20 20 20 25
RHNPA Tab les 32 32 32 32
Routing  Plans 8 8 8 8
Toll Tables 32 32 32 32
Entries per Toll Table 800 800 800 800
Trunk Groups in an ARS/AAR Pattern 6 6 6 16
UDP (Entries) NA/240 NA/240 240 50,000
TO D  C h a r t s 8 8 8 8 
						

							System Parameters
A-16Issue  3   Marc h 1996 
1. For G3vs, there c an be four d ay consoles if there are no night consoles. Three of the four must be
powered  by auxiliary power.
2. This number is the same as the number of trunk groups in the system.
3. The ‘‘Maximum number of queue slots’’ is referred to as ‘‘emergency ac cess queue length’’ in G1.
Table A-1. Maximum System Parameters for G3V1 — continued
ITEMG3vsV1 
ABP/PBPG3sV1 
ABP/PBPG3iV1/ 
G3i-Global G3rV1
Attendant Service
Attendant Consoles (day:night)
14:1 6:1 6:1/15:1 27:1
Atten dant Console 100s
Groups/Attendant20 20 20 20
Atten dant Control Restriction Gr oup s 64 64 64 96
Centralized Attendant Service
Release Link Trunks at Branch NA/99 NA/99 99 99
Release Link Trunk Group at Branch NA/1 NA/1 1 1
Release Link Trunks at Main NA/100 NA/100 400 4,000
Release Link Trunk Group at Main
2NA /32 NA/ 32 99 66 6
Other Access Queues
Maximum Number of Queues 1 1 1 (12) 12
Maximum Number of Queue Slots
330 30 50/ 80 80
Size range of Reserved Queue NA NA NA (2-75) 2-75
Rese rved  Queue  Def au lt Size NA NA NA (5 ) 5
Queue Length 30 30 30/80 300
Switched Loops/Console 6 6 6 6
Authorization
Authorization Codes 1,500 1,500 5,000 90,000
Classes of Restriction 64 64 64/96 96
Classes of Service 16 16 16 16
Length of Authorization Code 4-7 4-7 4-7 4-7
Length of Barrier Code 4-7 4-7 4-7 4-7
Length of Forced Entry A c count Codes NA/1-15 NA/1-15 1-15 1-15
Restricted Call List 1 1 1 1 
						

							System Hardware and Software Capacity Limits
Issue  3   March 1996
A-17
Table A-1. Maximum System Parameters for G3V1 — continued
ITEMG3vsV1 
ABP/PBPG3sV1 
ABP/PBPG3iV1/ 
G3i-Global G3rV1
Authorization (Continued)
Remote Access Barrier Codes 10 10 10 10
CDR Forced Entry  Account  Code  ListNA/1 NA/1 1 1
Toll Call List 1 1 1 1
Unrestricted/Allowed Call Lists 10 10 10 10
Total Call List Entries 1,000 1,000 1,000 1,000
Automatic Callback Calls20 20 160 /2 40 1,00 0
Automatic Wakeup
Simultaneous Display Requests 10 10 10 10
Wakeup Requests per System 200 200 1,600/2,400 10,000
Wakeup Request per Extension 1 1 1 1
Wakeup Requests p er 15-minute Interval 150 150 300 950
Basic CMS
Daily Summary Reports 7 7 7 7
Measured Agent Logins, 75 for G3vs
and G3s, 200 for G3i, and 600 for G3r75 75 20 0 20 0
Measured Splits 12/24 12/24 99 99
Measured Trunk Groups 16/32 16/32 99 32
Measured VDNs NA/24 NA/24 99 512
Re porting Periods (30 or 60 min) 25 25 25 25
Number of Terminal User IDs 5 5 5 8 
						

							System Parameters
A-18Issue  3   Marc h 1996 
1. 43 for G3rV3 for MCC
164 for G3rV 3 f or SCC
41 for G3rV3 for Small
44 for G3rV3 for Port Networks
3 f or G3rV 3 f or S wit c h  Nod e Carriers (Simplex)
6 f or G3rV 3 f or S wit c h  Nod e Carriers (Duplex)
41 for G3rV3 for DS1 Converter Complex (Simplex)
2. The EPNs in G3r can be DS1-remote EPNs.
3. Small systems refer to the two-carrier cabinet systems that are no longer sold to new customers.
4. MCC includes Medium Cabinet.
Table A-1. Maximum System Parameters for G3V1 — continued
ITEMG3vsV1 
ABP/PBPG3sV1 
ABP/PBPG3iV1/ 
G3i-Global G3rV1
Cabinets
Expansion Port Network (EPN)
Multi-Carrier Cabinet (MCC)
1,2NA NA 2 21
Single-Carrier Cabinet (SCC)
1,2NA NA 8 80
Sm al l
1 (Upgrades only)3NA NA 2 20
Int er-P ort  Network Connectivity
Port Networks
111 322
Maximum Number of Port
Networks per Cabinet11 12
Switch Node Carriers
1 (Simplex) NA NA NA 2
Switch Node Carriers
1 (Duplex) NA NA NA 4
DS1 Converter Complex
1 (Si m p le x) NA NA N A 20
DS1 Converter Complex
1 (Duplex) NA NA NA 40
Processor Port Network (PPN)
Multi-Carrier Cabinet (MCC)
4NA NA 1 1
Single-Carrier Cabinet (SCC) or
Ehanced Single-Carrier Cabinet
(ESCC)NA 4 4 NA
Compact Single-Carrier  Cabinet
(CSCC)1NA NANA
Remote Mod ules
Remote Port Network NA NA 2/1 21 
						

							System Hardware and Software Capacity Limits
Issue  3   March 1996
A-19
1. The number of call appearances is the sum of primary and bridged appearances; at most ten can be
primary. A maximum of 54 administrable buttons are supported for the 7434D terminal — 34 b uttons
in the basic terminal and an additional 20 buttons in the coverage module.
2. Does not ap ply to conferencing .
3. Only available with ABP when AT&T Voice Powe r adju nct (A UDIX, AUDIX Voi ce Power, AUDIX Voice
Power Lodging, and DEFINIT Y A UDIX) are  u sed .
4. The maximum number of users per coverage path equals the number of dial plan extensions (including
hunt groups, TEGs, etc.).
5. 1,000 for G3iV3/5,000 for G3rV3
10,604 for G3V3
6. The CDRU ad junc t c a pacity is 40,000 calls per hour, and exceeds the system c all capacity for all
systems exc ept for G3r.
Table A-1. Maximum System Parameters for G3V1 — continued
ITEMG3vsV1 
ABP/PBPG3sV1 
ABP/PBPG3iV1/ 
G3i-Global G3rV1
Call Appearances
Bridged Images per Appearance 7 7 7 15
Call Appearances per Station
154 54 54 54
Maximum App earan ces per Extension 10 10 10 10
Minimum Appearances per Extension 2 2 2 2
Total Brid g ed  A p pearanc es 200 200 1600/2,400 10,000
Maximum Simultaneous  Off-Hook  per  Call
25555
Call Coverage
Coverage Answer Groups (CAG) 30 30 200 500
Coverage Paths 150 150 600 5,000
With Hospitality Parameter ReductionNA/5 NA/5 5 5
Coverage Paths  Including in Call
Coverage Report100 100 100 100
Coverage Path  per Station
34444
Coverage Points in a Path 3 3 3 3
Maximum Users/Coverage Path
4500 500 29 00  ( 35 00 ) 21 ,87 5
Members per CAG 8 8 8 8
Call Detail Recording
CDRU Trackable Extensions 200 200 1,600/2,400 10,000
Intra-switch Call Trackable Extensions
5100 100 100 500
Number of CDRUs  per System
62222 
						

							System Parameters
A-20Issue  3   Marc h 1996 
1. The total of VDN, Station, an d Log in ID extensions cannot exceed 25,000.
2,000 for G3rV3
7,084 for G3rV3 for Simultaneous three-way Conference Calls
3,520 for G3rV3 for “Simultaneous six-way Conference Calls”
Table A-1. Maximum System Parameters for G3V1 — continued
ITEMG3vsV1 
ABP/PBPG3sV1 
ABP/PBPG3iV1/ 
G3i-Global G3rV1
Call Forwarding (Follow-me)
Call Forwarded  Digits (off-net) 16 16 16 16
Call Forwarded  Numbers 200 200 1,600/2,400 10,000
Call Park
Attendant Group Common Shared
Extension Numbers10 10 10 40
Number of Parked Calls
5180 180 723 5,302
Call Pickup Groups
Call Pickup  Members per Group 50 50 50 50
Call Pickup  Members per System 200 200 1600/2400 10,000
Number of Groups 100 100 800 5,000
With Hospitality Parameter ReductionNA/5 NA/5 5 5
Call Vectoring/Call Prompting
Expert Agent Selec tion
Skill Groups NA NA NA NA
VDN Skill Preferenc es NA NA N A NA
Mul tip le Skil ls pe r Ca ll NA NA N A NA
Mul tip le Skil ls pe r Ag en t NA NA N A NA
Agent Login IDs NA NA NA NA
Multiple Splits per CallNA/3 NA/3 3 3
Priority Levels NA/4 NA/4 4 4
Recorded Announcement NA/128 NA/128 128 256
Steps per Vector NA/15 NA/15 15 15
Vector Directory Numbers
1NA/100 NA/100 500 3,000
Measured VDNs NA/100 NA/100 500 2,000
Vectors per System NA/48 NA/48 256 512