ATT DEFINITY Communications System Generic 3 Instructions Manual

							Contents
xxiiIssue  3   March 1996 
Vector Processing and Calling Party Feedback3-423
Agent Set  Caller Display Information 3-423
Call Promp ting  A pp lications 3-424
Automated Attendant3-424
Data In/Voice Answer (DIVA)3-424
Data Collection 3-425
Message Collection3-426
Considerations 3-427
Interactions 3-427
Ad ministration 3-433
Hard ware and Software Requirements 3-433
nCall Vectoring 3-434
Feature Availability3-434
Desc ription 3-434
Vector Directory Numb ers and Vectors 3-434
Applications 3-435
What Happens When a Call is Processed 
b y a Vector3-436
General 3-436
Calling Party Feedback3-437
Ad ditional Information 3-438
Vector Command s 3-439
Adjunct Routing3-439
Announcement 3-440
Busy 3-440
Check-Backup Split/Skill3-440
Collect Digits3-441
Converse-On Command 3-441
Disconnect3-442
Goto Ste p 3-443
Goto Vector3-444
Messaging Split/Skill 3-444
Queue-To Main Split/Skill3-445
Route-to Numb er 3-446
Route-To Digits3-447
Stop 3-447 
						

							Contents
Issue  3   Marc h 1996xxiii
Wait-Time3-447
ACD Split/Hunt Group Operation with 
Call Vectoring 3-448
Overview 3-448
Vector Controlled Splits/Skills 3-448
Split/Skill Queue Priority Levels 3-449
Split/Skill Thresholds3-449
Call Vectoring and PBX Toll Fraud 3-449
Front Ending Remote Access3-450
Replacing Remote  Access3-451
Call Vectoring and the Call Management System
(CMS) 3-451
DNIS3-451
Vector Routing Tables (G3V4 a n d later releases) 3-452
Considerations 3-452
Interactions 3-453
Ad ministration 3-462
Hard ware and Software Requirements 3-465
nCall Waiting  Termination 3-466
Feature Availability3-466
Desc ription 3-466
Considerations 3-467
Interactions 3-467
Ad ministration 3-467
Hard ware and Software Requirements 3-467
nCalling Line Identification (CLI) Prefix3-468
Feature Availability3-468
Desc ription 3-468
Considerations 3-468
Interactions 3-469
Ad ministration 3-470
Hard ware Requirements3-470
nCall-By-Call Service  Selection 3-471
Feature Availability3-471
Desc ription 3-471
Services Used With Call-By-Call Service Selection3-471 
						

							Contents
xxivIssue  3   March 1996 
ISDN-PRI Messages and Information Elements 
Used for Call-By-Call Service  Selection3-473
Usage Allocation Plan3-474
Incoming Call Handling Treatment3-476
Considerations 3-479
Interactions 3-480
Ad ministration 3-480
Hard ware and Software Requirements 3-481
nCallVisor Adjunct/Switch Ap plications Interface (ASAI) 3-482
Feature Availability3-482
Desc ription 3-482
G3V4 ASAI Enhancements3-482
CallVisor ASAI Capabilities3-484
Third Party Call Control Capabilities Group3-485
CallVisor ASAI Call Types3-486
Switch-Classified Calls 3-486
Answering Machine Detection (AMD)3-487
User-Classified Calls 3-487
Direct-Agent Calls 3-488
Supervisor Assist Calls 3-489
Third Party Domain (Station/ACD Split) Control 
Cap a bilities Group3-490
Notification Capabilities Group 3-491
Set Value  Capabilities Group3-493
Value Query Capabilities Group3-493
Request Feature Capabilities Group3-494
Adjunct-Controlled Splits 3-495
Routing Capabilities Group3-497
Maintenance Capabilities Group3-498
CallVisor ASAI Applications 3-498
Considerations 3-500
Feature Initialization and Recovery3-501
Interactions 3-501
Ad ministration 3-517
Hard ware and Software Requirements 3-521
nCDR A c count Code Dialing Forced
Entry of Account Codes3-522 
						

							Contents
Issue  3   March 1996xxv
Feature Availability3-522
Desc ription 3-522
Considerations 3-523
Interactions 3-523
Ad ministration 3-524
Hard ware and Software Requirements 3-524
nCentralized Attendant Service (CAS) 3-525
Feature Availability3-525
Desc ription 3-525
Considerations 3-527
Interactions 3-528
Ad ministration 3-531
Hard ware and Software Requirements 3-531
nClass of Restriction (COR)3-532
Feature Availability3-532
Desc ription 3-532
Use of CORs 3-533
Calling Party and Called Party Restrictions 3-533
Forced Entry of Ac c ount Codes 3-535
Partitioned Group Number (PGN)3-536
Service Observing3-536
VDN of Origin Announcement3-536
Priority Queuing3-536
DAC 3-537
Facility Access Trunk Test3-537
Fully Restricted Service (G3i-Global, G3rV1, 
and G3V2 and later) 3-537
Restriction Override (3-way COR calling) 3-537
Restricted Call List 3-537
Unrestricted Call List 3-538
Selective Denial of Public Network Calling Through  a 
CCSA or EPSCS Network (APLT)3-538
ARS/AAR FRL for Control of Call Routin g 3-538
Miscellaneous Restriction Groups 3-539
COR Examples3-540 
						

							Contents
xxviIssue  3   March 1996 
Examp le Using Miscellaneous Restrictions 3-540
Examp le Using Calling Party Restrictions, Called Party 
Restrictions, and Miscellaneous Restrictions 3-542
Considerations 3-545
Interactions 3-546
Ad ministration 3-548
Assignment of Restrictions 3-549
Voice Terminals 3-549
Trunk Groups3-549
Attendant Consoles (as a group) and Individual
Attendant Extensions 3-549
Data Mo dule, Loudspeaker Paging Access Zone,
Code Calling Access Zone, and Remote Access
Barrier Code 3-550
Terminating Extension Group, Automatic Call Distribution 
Split, Uniform Call Distribution Group, and Direct 
Department Calling Group 3-550
Hard ware and Software Requirements 3-550
nClass of Service (COS) 3-551
Feature Availability3-551
Desc ription 3-551
Considerations 3-552
Interactions 3-552
Ad ministration 3-552
Hard ware and Software Requirements 3-553
nCode Calling A ccess3-554
Feature Availability3-554
Desc ription 3-554
Considerations 3-554
Interactions 3-554
Ad ministration 3-555
Hard ware and Software Requirements 3-556
nConference — Attendant3-557
Feature Availability3-557
Desc ription 3-557
Considerations 3-557
Interactions 3-557 
						

							Contents
Issue  3   March 1996xxvii
Ad ministration 3-558
Hard ware and Software Requirements 3-558
nConference — Terminal 3-559
Feature Availability3-559
Desc ription 3-559
Considerations 3-559
Interactions 3-559
Ad ministration 3-560
Hard ware and Software Requirements 3-560
nConstellation Voice/Data Terminal Supp ort3-561
Feature Availability3-561
Desc ription 3-561
Feature History and Development 3-561
Ap plications and Benefits 3-561
Configuration 3-562
Considerations 3-563
Ad ministration 3-563
Hard ware/Software Re quirements 3-563
nConsult 3-564
Feature Availability3-564
Desc ription 3-564
Considerations 3-564
Interactions 3-564
Ad ministration 3-564
Hard ware and Software Requirements 3-565
nCoverage Callback3-566
Feature Availability3-566
Desc ription 3-566
Considerations 3-566
Interactions 3-566
Ad ministration 3-566
Hard ware and Software Requirements 3-566
nCoverage Incoming Call Identification (ICI) 3-567
Feature Availability3-567
Desc ription 3-567 
						

							Contents
xxviiiIssue  3   March 1996 
Considerations 3-567
Interactions 3-567
Ad ministration 3-567
Hard ware and Software Requirements 3-567
nCustomer-Provided Equipment (CPE) Alarm 3-568
Feature Availability3-568
Desc ription 3-568
Considerations 3-569
Interactions 3-569
Ad ministration 3-569
Hard ware and Software Requirements 3-569
3 nData Call Setu p 3-572
Feature Availability3-572
Desc ription 3-572
Data Call Setup for DCP Mo dules 3-572
Voice Terminal Dialing for DCP Data Modules3-572
Data Terminal (Keyboard) Dialing for DCP Data 
Modules3-573
Single-Line Dialing 3-574
Multiple-Line Dialing 3-575
Alphanumeric Dialing 3-575
Call Forwarding All Calls3-575
Default Dialin g 3-575
Administered Connections 3-575
Hotline Dialing 3-576
Data Call Setup for ISDN-BRI Modules3-578
Voice Terminal Dialing for ISDN-BRI 
Data Mo dules 3-578
Data Terminal (Keyboard) Dialing for ISDN-BRI Data 
Modules3-578
Basic Digit Dialing 3-579
Alphanumeric Dialing 3-579
Default Dialin g 3-579 
						

							Contents
Issue  3   March 1996xxix
Call Forwarding All Calls3-580
Data Hotline 3-580
Administered Connections 3-580
Call Re quest 3-580
Cause Value 3-580
En d point Initialization 3-581
Multipoint Configurations on BRI ports 3-581
Exchange of User Information 3-581
Considerations 3-583
Interactions 3-583
Ad ministration 3-585
Hard ware and Software Requirements 3-585
nData Hot Line 3-588
Feature Availability3-588
Desc ription 3-588
Considerations 3-588
Interactions 3-588
Ad ministration 3-589
Hard ware and Software Requirements 3-589
nData Privacy 3-590
Feature Availability3-590
Desc ription 3-590
Considerations 3-590
Interactions 3-590
Ad ministration 3-591
Hard ware and Software Requirements 3-591
nData Restriction3-592
Feature Availability3-592
Desc ription 3-592
Considerations 3-592
Interactions 3-592
Ad ministration 3-593
Hard ware and Software Requirements 3-593
nData-Only Off-Premises Extensions 3-594
Feature Availability3-594 
						

							Contents
xxxIssue  3   March 1996 
Desc ription 3-594
Considerations 3-594
Interactions 3-594
Ad ministration 3-595
Hard ware and Software Requirements 3-595
nDCS Alphanumeric Display for Terminals 3-596
Feature Availability3-596
Desc ription 3-596
Considerations 3-596
Interactions 3-597
Ad ministration 3-598
Hard ware and Software Requirements 3-598
nDCS Attendant Control of Trunk Group Access3-599
Feature Availability3-599
Desc ription 3-599
Considerations 3-600
Interactions 3-601
Ad ministration 3-601
Hard ware and Software Requirements 3-601
nDCS Attendant Direct Trunk Group Selection 3-602
Feature Availability3-602
Desc ription 3-602
Considerations 3-602
Interactions 3-602
Ad ministration 3-602
Hard ware and Software Requirements 3-603
nDCS Attendant Display3-604
Feature Availability3-604
Desc ription 3-604
Considerations 3-604
Interactions 3-605
Ad ministration 3-605
Hard ware and Software Requirements 3-605
nDCS Automatic Callbac k3-606
Feature Availability3-606 
						

							Contents
Issue  3   March 1996xxxi
Desc ription 3-606
Considerations 3-607
Interactions 3-607
Ad ministration 3-607
Hard ware and Software Requirements 3-607
nDCS Automatic Circ uit Assurance (ACA) 3-608
Feature Availability3-608
Desc ription 3-608
Considerations 3-608
Interactions 3-608
Ad ministration 3-608
Hard ware and Software Requirements 3-609
nDCS Busy Verification of Terminals and Trunks 3-610
Feature Availability3-610
Desc ription 3-610
Considerations 3-610
Interactions 3-610
Ad ministration 3-611
Hard ware and Software Requirements 3-611
nDCS Call Coverage 3-612
Feature Availability3-612
Desc ription 3-612
Feature Applications 3-613
Previous Feature O peration 3-613
New Feature Operation 3-615
Detailed Operation 3-616
User Interface 3-618
Interactions 3-625
Interworking 3-626
Hard ware and Software Requirements 3-628
nDCS Call Forwarding All Calls 3-629
Feature Availability3-629
Desc ription 3-629
Considerations 3-629
Interactions 3-629
Ad ministration 3-630