ATT DEFINITY Communications System Generic 3 Instructions Manual

							Contents
lxxiiIssue  3   March 1996 
C Generic 3 V3 to Generic 3 V4
Transition Reference 
C-1
ABB Abbreviations ABB-1
GL Glossary GL-1
IN Index IN-1 
						

							Issue  3   March 1996lxxxv 
About This Document
This document describes DEFINITY® Communications System Generic 3 
features. Differences between the various Generic 3 (G3) releases, are 
specifically identified throughout this d o cument.
Purpose
This document helps switch administrators and managers select communication 
features to include in their initial system or to add after the system is in service. It 
provides feature descriptions, administration and hardware information, and 
other considerations applicable for each available feature.
Along with the 
DEFINITY Communications System Generic 3 System Description 
and Specifications
, 555-230-206, this document p rovides an overall reference for 
the planning, operation, and administration of your DEFI NI TY switch. It is also a 
tool for answering  questions about the interactions between specific features. 
Feature capacities and limitations are d esc rib e d in the System Capacity Limits 
table in Ap pendix A.
This document is used in conjunction with the 
DEFINITY Communications System 
Generic 3 Version 4 Implementation
, 555-230-655, for software initialization and 
subsequent changes in feature assignments for systems G3sV1, 555-230-650 
and 555-230-650ADD; G3iV1, 555-230-650; G3rV1, 555-230-651; G3i-Global, 
555-230-652; G3V2, 555-230-653; G3V3, 555-230-653ADD1; G3V4, 653ADD1. 
						

							About This  Document
lxxxviIssue  3   March 1996 
Intended Audiences
This document is intended for the DEFINITY switch administrators and managers 
in your comp any, end-users interested in information about specific features, and 
AT&T support personnel responsible for planning, designing, configuring, and 
selling the system.
Reason For Reissue
This document is updated to include Generic 3 Version 4 information.
How to Use This Document
This document is designed to be used as a reference document. If you are 
interested in information a bout a particular feature, use the table of contents or 
index to locate the page number where the feature is d esc rib e d.
Organization
This document is organized as follows:
nChapter 1, Introduction provides an introduction to this d o cument and 
provides a general description of the functions and services provided with 
the system. Chapter 1 also recommends various security measures to 
protect your system from unauthorized use.
nChapter 2, Functional Description provides descriptions of the 
DEFI NI TY switch features, functions, and services. This chapter also 
presents these capabilities classified into six categories: Voice 
Management, Data Management, Network Services (including World 
Class Routing), System Management, Hospitality Services, and Call 
Center Services. Each group of functions and services, including a listing 
of associated features, is described separately in a section of this  chapter.
See Chapter 3, Feature Descriptions for detailed information on 
individual features.
nChapter 3, Feature Descriptions provides detailed information of the 
system features. The features are arranged in alphabetical order, 
regardless of the functional area to which they apply. The information for 
each feature is presented under six headings: Feature Availability, 
Description, Considerations, Interactions, Administration, and Hard ware 
and Requirements.
nAppendix A, System Parameters provides information relating to 
overall system c haracteristics and capacities. This chapter includes items 
that must be considered when p lanning for system implementation. 
						

							Security Requirements
Issue  3   March 1996
lxxxvii
nAppendix B, References provides a list and brief descriptions of 
reference documents.
nAppendix C, Generic 3 V3 to Generic 3 V4 Transition Reference 
provides a list indicating new and enhanced features for G3V4 and briefly 
describes G3V4 feature enhancements.
nAbbreviations provides a list of a bbreviations for the entire document.
nGlossary provides a glossary for the entire document.
nIndex provides an index for the entire document.
Security Requirements
Chapter 1, Introduction contains a section describing security practices you 
should follow and list the features requiring special measures to secure them 
from unauthorized use. (You can also consult the index under ‘‘Security 
Measures.’’)
The feature d esc riptions for these features have an extra section, entitled 
‘‘Security Measures,’’ describing the security steps you should perform.
Conventions Used in This Document
This document uses the following conventions:
nItalic typeface is used to emphasize key words in text.
nCommand names, file names, and p arameters are shown in Helvetica 
Bold typeface.
nVariables and information you type are shown in Helvetica Bold Italic.
nSystem messages, screens, and responses are shown using Constant 
Width typeface.
nVariables are shown in Helvetica Light Oblique typeface.
nKeyb oard keys are shown inside an oval (for example, ).
nTelephone dial-pad buttons are shown inside square boxes (for example, 
 or  ) and may refer to either rotary or touch-tone telephones.
Trademarks and Service Marks
The following are trademarks or registered trademarks of AT&T:
nACCUNET®
nAUDIX®
nCallVisor™
RETURN
2* 
						

							About This  Document
lxxxviiiIssue  3   March 1996 
nCALLMASTER®
nCentreVu™
nCONVERSANT®
nDATAPHONE®
nDEFI NI TY®
nDIMENSION®
n4ES S™
nME G A C O M®
nMERLIN®
nMULTIQUEST®
nTELE SE ER®
nVOICE POWER® 
nUNIX®
The following are trademarks or registered trademarks of other companies:
nAscend®(registered trademark of Ascend, Inc.)
nAudichron® (registered trademark of the Audichron Company)
nMS-DOS® (registered trademark of the Mi crosoft Corp oration)
nMicroChannel® (registered trademark of IBM Systems)
nMULTIQUEST® (registered trademark of Telecommunications Service)
nPagePac® (trademark of the Dracon Division of the Harris Corporation)
How to Make Comments About This 
Document
Reader comment cards are provided at the back of this document. While  we 
have tried to make this document fit your needs, we are interested in your 
suggestions for improving it and urge you to complete and return a reader 
comment card.
If the reader comment card s have  been removed from this d o cument, please 
send your comments to:
AT&T 
Product Documentation Development Group
Room 22-2C11
11900 North Pecos Street
Denver, CO 80234 
						

							Issue  3   Marc h 19961-1  
1
Introduction
Overview
This document describes the DEFINITY Generic 3 family of cost-effective d i gital 
communication systems. These systems:
nRoute voice and  data information between various endpoints (telephones, 
terminals, computers, etc.)
nProvide highly robust networking capabilities
nInclude an extensive set of standard features (for examp le, Attendant 
Consoles, Voice Processing  Interface, Call Coverage, DS1/E1 
Connectivity, Hospitality Sup p ort, Recorded Announcement, and 
Trunk-to-Trunk Transfer)
nProvide flexibility and allow for the a ddition of optional features and/or 
upgrades to the system as business needs change
The term ‘‘DEFINITY Generic 3’’ refers to four distinct hardware platforms:
nDEFI NI TY Generic 3vs [A wall mounted unit] (G3vs)
nDEFI NI TY Generic 3s [A small floor or table unit] (G3s)
nDEFI NI TY Generic 3i [A medium size i386-based switch available in 
several configurations] (G3i)
nDEFI NI TY Generic 3r [A large MIPS-b ased switch also available in multiple 
configurations] (G3r)
These switches meet and exceed the needs of a wide variety of businesses. For 
example, G3s is a cost-effective switch for b usinesses with less than 200 stations 
and 100 trunks. G3i, on the other hand, meets the requirements of larg er 
businesses that require more than 200 stations and 100 trunks. G3r, the  larg est 
switch, provides even greater capacities. 
						

							Introduction
1-2Issue  3   March 1996 
The current release of Generic 3 introduces Version 4 of the  G3 switches. These 
phone switches are now more powerful and full-featured than ever. 
This document describes versions of Generic 3. This chapter briefly describes 
the differences between the various Generic 3 switches  and is organized into the 
following sections:
nGeneric 3 Version 1 
This section describes the Generic 3 Version 1 offering; it compares the 
G3i, G3i-Global, and G3r Version 1 switches to the earlier G1 switch; and 
it comp ares the G3s and G3vs Version 1 switch to the G3i Version 1 
switch.
nGeneric 3 Version 2 
This section describes the Generic 3 enhancements introduced in Version 
2.
nGeneric 3 Version 3 
This section describes the Generic 3 enhancements introduced in Version 
3.
nGeneric 3 Version 4 
This section describes the Generic 3 enhancements introduced in Version 
4.
nGeneric 3 Notation 
This section exp lains notation used throughout this document to 
differentiate the various switches, and the different versions of the same 
switch.
For a list of the features available with each switch, see Table 1-6 in this chapter; 
for a summary of the system capacities for each switch, see Appendix A, 
System Parameters. 
						

							Generic 3 Version 1
Issue  3   March 1996
1-3
Generic 3 Version 1
Generic 3 Version 1 includes the following switches:
nGeneric 3i Version 1 
nGeneric 3i-Global (Contains features for international requirements)
nGeneric 3r Version 1
nGeneric 3s Version 1
nGeneric 3vs Version 1
Each switch is described next.
G3i Version 1
G3i Version 1 is an enhanced version of earlier DEFINITY  switches and combines 
many of the features of Generic 1 and Generic 2. G3i Version 1 a d dresses the 
needs of businesses in the Unite d States and supports up to 1600 stations and 
400 trunks.
G3i Version  1  introduced the following features and functions that are not part of 
G1 or G2:
nAccess Endpoints (See the Ad ministered Connections Feature)
nAdministered Connections
nAdministration Without Hardware
nAlphanumeric Dialing
nAttendant Serial Callin g
nAttendant Intrusion (Call Offer)
nAttendant Override of Diversion Features
nAttendant Priority Queue
nCall Pickup Alertin g
nCall Promp ting
nCall Vectorin g
nCallVisorTM ASAI (Ad junct/Switch Ap p lication Interface)
nDCS Over ISDN-PRI D-Channel
nDefault Dialing
nNon-Facility Associated Signaling and D-Channel Backup
nInbound Call Management
nIntegrated Services  Digital  Network — Basic Rate Interface (ISDN-BRI) 
						

							Introduction
1-4Issue  3   March 1996 
nLook Ahead Interflow
nSecurity Violation Notification
Add itional G1 features are significantly enhanced for G3i Version 1. These 
features include:
nARS and AAR also known as ‘‘Ten-to-Seven Digit Conversion’’  are 
enhanced  to support Multi-National Call Routing and Multi-National Toll 
Analysis
nForced Entry of Account Codes, now known as CDR Ac count Code 
Dialin g
nAgent Call Handling — Stroke Counts, Call Work Codes, and Forced Entry 
of Stroke Counts and Call Work Codes are added
nAutomatic Call Distribution — Direct Agent Calling is a d de d
nCall Detail Recording — New CDR record formats are a dd e d
nClass of Restriction — New restrictions are add e d
nIntegrated Services  Digital  Network — Primary Rate Interface (ISDN-PRI) 
— Software Defined Data Network (SDDN) was added
nToll Restriction
G3i-Global Version 1
G3i Version 1 is an enhanced version of earlier DEFINITY  switches and combines 
many of the features of Generic 1 and Generic 2. G3i-Global Version 1 
addresses business needs in the global market and supports up to 2400 stations 
and 400 trunks.
The number of d ifferences between G1 and G3i-Global is predicated on whether 
you had an international version of G1 or the United States (US) version. Some 
international features were b uilt into the G1 switches produced for locations 
outside this country.
G3r Version 1
G3r Version 1 is an enhanced version of earlier DEFINITY switches and 
combines many of the features of Generic 1 and Generic 2. It is the DEFINITY  
switch required for large applications or large offices. G3r Version 1 addresses 
the needs of businesses in the United States and supports up to 10,000 stations 
and 4,000 trunks.
G3r Version 1 introduced the following features and functions that are not part of 
G1. It also contains most of the G3iV1 features. New features are shown b elow:
nAlternate Facilities Restriction Levels
nAttendant Serial Callin g 
						

							Generic 3 Version 1
Issue  3   March 1996
1-5
nAttendant Intrusion (Call Offer)
nAttendant Override of Diversion Features
nAttendant Priority Queue
nACD — Auto-Available Split
nAudible Message Waiting
nAuto-Start/Don’t Split
nAutomatic Transmission Measurement System
nDCS Over ISDN-PRI D-Channel
nExtension Number Portability
nExtended Trunk Access
nHold — Automatic
nMalicious Call Trac e
nMultiple User Access — Maintenance and Administration
nRestriction — Fully Restricted Service
nTerminal Translation Initialization
nTransfer — Outgoing Trunk to Outgoing Trunk
Other G1 features are significantly enhanced for G3r Version 1. These features 
include:
nAdministration Without Hardware
nAttendant Dial Access
nAttendant Timers and Timed Reminders
nAutomatic Alternate Routing (AAR)
nAutomatic Route Selection (ARS)
nAUDIX
nCall Detail Recording (CDR) [Formerly called SMDR]
nCallVisor ASAI (Adjunct/Switch Ap p lication Interface)
nClass of Restrictions (COR)
nConference — Attendant
nConference — Voice Terminal
nDial Plan
nDirect Inward Dialing (DID)
nDistinctive Ringing
nDS1 Tie Trunk Service