ATT DEFINITY Communications System Generic 3 Instructions Manual

							Issue  3   March 1996C-9
1.For information a bout this feature see the DE FI NITY  Communications
System G3i/s/vs Maintenance
 manual, 555-204-105, or D EFI NIT Y
Communications System G3r Maintenance
 manual, 555-230-105.
Time of Day Routin gX
Timed Reminder and Attendant TimersX
To u c h-T on e  Dia li n gX
TransferX
Transfer Outgoing Trunk to Outgoing TrunkX
Traveling Class Marks (TCMs)X
Trunk FlashX
Trunk Group Busy/Warning Indicators to 
AttendantX
Trunk Identification By AttendantX
Trunk-to-Trunk TransferX
Uniform Dial Plan (UDP)X
Unrestricted Uniform Dial Plan (UDP)X
VDN of Origin Announ cementsX
Visu al ly Im p a ire d A tte n d an t Services (VIAS)X
Voice Message RetrievalX
Voice Response IntegrationX
Voice Terminal Alerting OptionsX
Voice Terminal Disp layX
Vu Sta tsX
Wi d e b a nd Swit c h in gX
World Class Core BRIX
Wo r l d  C l a s s To n e  D e t e c t i o nX
Wo r l d  C l a s s To n e  G e n e r a t i o nX
Table C-1. G3V3 to G3V4 Transition Reference
Feature NameNew V4 
FeatureChanged
for V4Not 
Changed
 for V4 
						

							Generic 3 V3 to Generic 3 V4 Transition Reference
C-10Issue  3   Marc h 1996 
The following p a ges list V4 enhancements to existing features.
Abbreviated Dialing
nProgramming of group lists by designated users.
nIncreased length for person, group and system lists.
nAlternative list numbering option for Group Number and System Number 
lists.
nAutomatic Dialing buttons with direct access to designated numb er that is 
not stored on an Abbreviated Dialing list.
Abbreviated Dialing (Enhanced)
nO ption of three or four d igit list entry numb ers.
nIncreased capacities
Agent Call Handling
nForced Multiple Call Handling.
Attendant Display
nAdministration of Call Type button to display type of active call.
Attendant Priority Queue
nAssignment of  priority by call type within priority queue categories.
Automatic Alternate Routing
nIncreased AAR/ARS dialed d i git string maximum length to 28.
Automatic Call Distribution
nForced Multiple Call Handling is available.
Automatic Route Selection
nIncreased AAR/ARS dialed d i git string maximum length to 28.
Basic Call Management System (BCMS)
nSome increased capacities.
nForm changes for some reports.
Brid g ed Call Ap pearance
nStation can be administered with only bridged appearances.
nMessage lamp and certain feature buttons can be administered to apply 
to a specified extension rather than the extension of the terminal they 
reside on. 
						

							Issue  3   March 1996C-11
nOption that prohibits bridged terminals from bridging on to a call when the 
call has Data Privacy or Data Restriction enabled.
nA call can a p pear at a terminal as both a bridged and a redirected call.
nAn analog terminal can have a single brid ged appearance of a 
multiappearance voice terminal primary call appearance.
nNew interactions with Conference, Facility Busy Indication, and Transfer.
Call Detail Recording
nCall duration can b e reported in hours/minutes/seconds with no truncation 
to tenths of minutes.
nThe feat-flag bit can be administered to reflect whether an outgoing ISDN 
call was reported as interworked by the network.
nAdds incoming ring interval duration field.
Call Forwarding All Calls
nCall Forwarding Override.
nList Call Forwarding command.
Call Management System (CMS)
nSee the CentreVu™ Call Management System (CMS) documentation.
Call Promp ting
nAllows administration of Call Prompting timeout.
nFor changes in vector commands, see Call Vectoring.
Call Vectorin g
nAbility to add and delete vector steps on the switch.
nRoute-to number with coverage.
nAd d ition of the i-silent keyword to the wait-time command.
nVector initiated Service Observing.
nPassing ANI to CMS for inclusion in the CMS call record .
nSpecifying a priority level with the oldest-call-wait conditional.
nEnhanced comparators ( < >, > =, and 
						

							Generic 3 V3 to Generic 3 V4 Transition Reference
C-12Issue  3   Marc h 1996 
nRolling Average Speed of Answer (ASA), Expected Wait Time (EWT), VDN 
Calls, ANI, and II-Digits Routing.
nSending DTMF tones to a Voice Response Unit.
CallVisor Adjunct/Switch Ap plication Interface (ASAI)
nRetrieve Internally Measured Data used to provide VuStats information to 
terminals.
nSend DTMF  Signals.
nFlexible Billing.
nRedirect Call.
nASAI-Associated Integrated Directory Data base Service.
nEnhanced Event  Reports.
nNew transport option, DEFI NI TY LA N G ate way.
Expert Agent Selection
nForced Multiple Call Handling.
nMessage Waiting Lamp b y d efault tracks messages waiting for EAS a gent 
LoginID but can be administered to track messages for p hysical terminal.
nWith inspect button can display name of the physical terminal where the 
EAS a gent is logg e d in.
Facility Test Calls
nLogoff Notification to notify system administrator that Facility Test Calls is 
still enabled.
Move Agent from CMS
nCan change  agents’ s plit or skill assignments while the agents are logg ed 
in.
nWith EAS, one skill can be ad d ed, deleted or moved simultaneously for a 
group of up to 32 agents.
Multiple Call Handling
nForced Multiple Call Handling, which forces an agent to be interrupted 
with an add itional ACD call from a split or skill.
QSIG Global Networking
nAdds Call Forwarding (Diversion) and Call Transfer supplementary 
services.
R2-MFC
nSupports incoming ANI. 
						

							Issue  3   March 1996C-13
Recent Change History
nRecent Change History Re port lists each time a user logs in or off the 
system.
Recorded Announcement
nMultiple Integrated Announcement board s can be installed.
nExternal lineside T1 (DS1) connected announcements can be installed.
Remote Access
nLogoff Notification to notify system administrator that Remote Access is 
still enabled.
nStatus remote-access command displays status of feature and of remote 
access barrier codes.
Service Observing
nVector Initiated Service Observing.
Switch Based Bulletin Board
nReserves space for AT&T high-priority messages and p rompts users when 
high-priority messages have been entered.
VDN of Origin Announcement
nAgent is connected to call after VDN of Origin Announcement finishes 
playing.
nIn Auto Answer mode, agent hears zip tone before and after the message.
nAgent can shorten message by pressing flashing call appearance button 
while hearing message.
VuS ta t s
nCan display historical data accumulate d over an administered numb er of 
intervals.
nVuStats button lamp flashes when administered threshold is reached. 
						

							Generic 3 V3 to Generic 3 V4 Transition Reference
C-14Issue  3   Marc h 1996  
						

							Issue  3   March 1996ABB-1 
ABBAbbreviations
A
AA
Archangel
AAR
Automatic Alternate Routing
AC
Alternating  Current
ACA
Automatic Circuit Assurance
ACB
Automatic Callb ac k
ACD
Automatic Call Distribution
ACU
Automatic Call Unit
ACW
After Call Work
AD
Abbreviated Dialing
ADAP
AUDIX Data Acquisition Package
ADM
Asynchronous Data Module
ADU
Asynchronous Data Unit
AE
Access Endpoint
AIM
Asynchronous Interface Module
AIOD
Automatic Id entification of Outward Dialing
ALM-ACK
Alarm Acknowledge
AMW
Automatic Message Waitin g
AN
Analog
ANI
Automatic Number Identification
AOL
Attendant Offered Load
AP
Applications Processor
APLT
Advanced Private Line Termination
ARS
Automatic Route Selec tion
ASAI
Adjunct Switch Applic ations Interface
ASCII
American Standard Code for Information Interchang e
ATB
All Trunks Busy
ATD
Attention Dial
ATMS
Automatic Transmission Measurement System
AUDIX
Audio Information Exchange
AUX
Auxiliary
AVD
Alternate Voice/Data
AWOH
Administration Without Hardware
AWT
Average Work Time
B
BCC
Bearer Capability Class
BCMS
Basic Call Management System
BCT
Business Communic ations Terminal
BHCC
Busy Hour Call Completions 
						

							Abbreviations
ABB-2Issue  3   March 1996
BLF
Busy Lamp Field
BN
Billing Number
BOS
Bit Oriented Signalin g
BPN
Billed Party Number
BPS
Bits Per Second
BRI
Basic Rate Interface
BTU
British Thermal Unit
C
CA-TSC
Call-Assoc iate d Temporary Signalin g Connection
CACR
Cancellation of Authorization Code Request
CAG
Coverage Answer Group
CAMA
Centralized Automatic Message Accounting
CARR-POW
Carrier Port and Power Unit for AC Powered Systems
CAS
Centralized Attendant Service, Call Accounting System
CBC
Call-By-Call and Coupled Bonding Conductor
CC
Country Code
CCIS
Common Channel Interoffice Signaling
CCITT
Consultative Committee for International Telephone  and 
Telegraph
CCMS
Common Channel Message SetCCS
Centum (Hundred) Call Seconds
CCSA
Common Control Switching Arrangement
CDM
Channel Division Multiplexing
CDOS
Customer-Dialed  and Operator Serviced
CDR
Call Detail Recording
CDRP
Call Detail Record Poller
CDRR
Call Detail Recording and Reporting
CDRU
Call Detail Recording Utilities
CEM
Channel Expansion Multiplexing
CEPT1
European Conference of Postal and Telecommunica-
tions Rate 1
CI
Clock In put
cm
Centimeter
CM
Connection Manager
CMDR
Centralized Message Detail Recordin g
CMS
Call Management System
CO
Central Office
COR
Class of Restriction
COS
Class of Service
CP
Circuit Pack
CPE
Customer Premises Equipment 
						

							Abbreviations
Issue  3   March 1996ABB-3 
CPN
Calle d-Party Numb er
CPN/BN
Calling Party Number/Billin g Number
CPTR
Call Progress Tone Receiver
CRC
Cyclical Redundancy Checking
CSA
Canadian Safety Association
CSCN
Center Stage Control Network
CSD
Customer Service Document
CSM
Centralized System Management
CSS
Center Stage Switc h
CSSO
Customer Services Support Organization
CSU
Channel Service Unit
CTS
Clear to Send
CWC
Call Work Codes
D
DAC
Dial Access Code or Direct Agent Calling
dB
Decibel
DC
Direct Current
DCE
Data Communications Equipment
DCP
Digital Communications ProtocolDCS
Distributed  Communications System
DDC
Direct Department Calling
DDD
Direct Distance Dialed
DID
Direct Inward Dialed
DIOD
Direct Inward and Outward Dialing
DIVA
Data In/Voice Answer
DLC
Data Line Circ uit
DLDM
Data Line Data Module
DMI
Digital Multiplexed Interface
DND
Do Not Disturb
DNIS
Diale d Number Identification Service
DOD
Direct Outward Dialing
DOSS
Delivery Operations Support System
DOT
Duplication Option Terminal
DPM
Dial Plan Manager
DPR
Dual Port RAM
DS1
Data Services Level 1
DS1C
Digital Signal Level-1 Converter
DSI
Digital Signal Interfac e
DSU
Data Service Unit 
						

							Abbreviations
ABB-4Issue  3   March 1996
DTDM
Digital Terminal Data Module
DTE
Data Terminal Equipment
DTGS
Direct Trunk Group Select
DTMF
Dual-Tone Multifrequenc y
DTS
Disk Tape System
DXS
Direct Extension Selection
E
E&M
Ear and  Mouth (receive and transmit)
EAA
Expansion Archangel
EAL
Expansion Archangel Link
EBCDIC
Extended Binary-Coded Decimal Interexchange Code
ECC
Error Correc t Code
EFP
Electronic Power Feed
EI
Expansion Interfa ce
EIA
Electronic Industries Association
EMI
Electro-Magnetic Interference
EPN
Expansion Port Network
EPROM
Erasable Pro grammable Read Only Memory
EPSCS
Enhanced Private Switc hed Communic ations ServicesESF
Extended Superframe Format
ETA
Extended Trunk Access
ETN
Electronic Tandem Network
ETSI
European Telecommunic ations Standards Institute
F
FAC
Feature A ccess Code
FAS
Facility-Associated Signaling
FAT
Facility Access Trunk
FAX
Facsimile
FCC
Federal Communications Commission
FEAC
Forced Entry of A ccount Codes
FEP
Front End Processor
FIC
Facility Interface Codes
FNPA
Foreign Numb ering-Plan Area
FRL
Facilities Restriction Level
FX
Foreign Exchange
G
G1
Generic1