ATT DEFINITY Communications System Generic 3 Instructions Manual

							System Hardware and Software Capacity Limits
Issue  3   March 1996
A-91
1. The following items detract from the total number of available “Stations” on a given switch:
— Analog Music-On-Hold
— Attendants
— Modem Pool Conversion Resources
— TAA S P ort
— Stations (Digital, Display, BRI, etc.)
— Analog  Announcements
— Analog  External Alarm Port
— Agent Login IDs
— ACD Agents
2. All BRI stations can be disp lay stations (G3vs does not sup port BRI).
Table A-5. Maximum System Parameters for G3V4 Release 3.0 — continued
ITEMG3vsV4 
ABP/PBP G3siV4 G3siV4
 +m G3rV4
Voice Terminals
1
Associated Data Modules (DTDMs) 75 75 800 7,500
BRI Stations
2NA 50 1,000 7,000
Digital Stations 400 400 2,400 25,000
Display Stations 400 400 2,400 25,000
Stations 400 400 2,400 25,000
Station Button Cap acity (K Units) 102.8 102.8 700.8 5,260
VuStats
Measured Agents or Login IDs 75 75 400 2,000
Me asu red  Spl it s 12/ 24 12 /24 99 25 5
Measured Trunk Groups 16/32 16/32 32 32
Measured VDNs 12/24 12/24 99 512
Reporting Period s
Intervals 25 25 25 25
Days 1 1 1 1
Display Formats 25 25 25 25
Simultaneous Updating Displays 100 100 100 500 
						

							System Parameters
A-92Issue  3   Marc h 1996  
						

							Issue  3   March 1996B-1 
B
References
The following is a list of DEFI NI TY Com munications System Generic 3 
documents, including a brief description of each document.
To order copies, refer to the a d dress and phone numb er on the back of this 
document’s title page. For ad d ition DEFINITY  Co mm unications System 
documents, refer to the 
GBCS Publications Catalog, 555-000-010, available from 
the AT&T Customer Information Center.
Basic
The following are basic documents for anyone using the DEFINITY 
Communications System.
Provides comprehensive technical descriptions of system features and 
parameters. Includes the applications and benefits, feature interactions, 
administration requirements, hard ware and software requirements, and a brief 
discussion of data communications and private networking configurations.
DEFINITY Communications System Generic 3 
Feature Description, Issue 3555-230-204 
						

							References
B-2Issue  3   March 1996 
Provides step-by-step procedures for preparing the hardcopy forms that 
correspond to the screens and are required to imp lement the features, functions, 
and services of the system. Includes procedures for completing a 
communications survey. Includes an initial set of blank forms (555-230-655B, 
555-230-653B).
Provides additional blank hardcopy forms that correspond to the screens that are 
required to implement the features, functions, and services of the system. 
Copies of these forms are automatically included with the 
DEFINITY 
Communications System Generic 3 Version 4 Implementation, Issue 1
, 
555-230-655 or 
DEFINITY Communications System Generic 3 V2/V3 
Implementation, Issue 1
, 555-230-653. Use this order number to purchase 
a d ditional forms.
Provides a technical description of the systems and is intended for service 
personnel, sales p ersonnel, and customers who need a comprehensive overview 
of the system. Includes descriptions of hardware, software features, technical 
specifications, environment requirements, maintenance requirements, and 
illustration of comp onents.
DEFINITY Communications System Generic 3 
Version 4 Release 3 Implementation, Issue 2555-230-655
DEFINITY Communications System Generic 3 
V2/V3 Implementation, Issue 1
Addendum and Addendum 2555-230-653
DEFINITY Communications System Generic 3 
Version 4 Implementation Blank Forms, Issue 2555-230-655B
DEFINITY Communications System Generic 3 
V2/V3 Implementation Blank Forms, Issue 1555-230-653B
DEFINITY Communications System Generic 3 
System Description and Specifications, Issue 4555-230-206 
						

							Basic
Issue  3   March 1996
B-3
Provides detailed descriptions of all the measurement, status, and security 
reports available in the system and is intend e d for administrators who validate 
traffic reports and evaluate system performance. This document was titled 
System Reports for earlier systems. Includes corrective actions for potential 
problems.
Provides descriptions of the procedures for installing and testing the system’s 
common equipment and adjuncts. Includes setup procedures for the system 
management terminal, power and grounding requirements, and testing steps. 
Includes compete details on system wiring. Provides both domestic and 
international information.
Provides procedures and information for hardware installation and initial testing 
of t he DEFI NIT Y Communications System Generic 3, models Generic 3i and 
Generic 3 single-carrier cabinet switches only. The UK version will be ship ped 
with all single-carrier cabinet systems in the US. Some languages may not be 
available until a future date.
Provides procedures for an installation technician to convert an existing 
DEFI NI TY Com munications System Generic 1, Generic 2, Generic 3 Version 1, 
Generic 3 Version 2, Generic 3 Version 3, or System 75 R1V3 to Generic 3r 
Version 4. Included are upgrade considerations, lists of required hardware, and 
step-by-step upgrade procedures. Also included are procedures to add control 
carriers, switch node carriers, port carriers, circuit packs, auxiliary cabinets, and 
other equipment.
DEFINITY Communications System Generic 3 
Version 4 Traffic Reports, Issue 2555-230-511
DEFINITY Communications System Generic 1 
and Generic 3 Installation and Test, Issue 6555-230-104
DEFINITY Communications System Generic 3 
Installation (for Single-Carrier Cabinets), Issue 1555-230-894 UK English
555-230-895 German
555-230-896 French
555-230-897 Spanish
555-230-900 Chinese
DEFINITY Communications System Generic 3r 
Upgrades and Additions, Issue 1555-230-109 
						

							References
B-4Issue  3   March 1996 
Provides procedures for an installation technician to convert an existing 
DEFI NI TY Com munications System Generic 1, Generic 2, Generic 3 Version 1, 
Generic 3 Version 2, Generic 3 Version 3, or System 75 R1V3 to Generic 3vs and 
G3si Version 4. Included are upgrade considerations, lists of required hardware, 
and step-by-step upgrade procedures. Also included are procedures to add 
control carriers, switch node carriers, port carriers, circ uit packs, auxiliary 
cabinets, and other equipment.
Provide detailed descriptions of the procedures for monitoring, testing, and 
maintaining the systems. Included are maintenance commands, step-by-step 
trouble-clearing procedures, the procedures for using all tests, and explanations 
of the system’s error codes.
Provides a detailed overview of the system including descriptions of many of the 
major features, applications, hardware, system capabilities, and the AT&T 
support provided with the system. This d ocument reflects Generic 3 Version 2 
software, but still contains relevant information.
Provides step-by-step procedures for the account team in determining the 
customer’s e quipment and hardware requirements to configure a system 
according to the customer specifications. Includes detailed requirements and 
block diagrams. This d ocument reflects Generic 3 Version 2 software, but still 
contains relevant information.
DEFINITY Communications System Generic 3Gvs 
and Generic G3si Upgrades and Additions, Issue 
1555-230-108
DEFINITY Communications System Generic 3r 
Maintenance, Issue 5555-230-105
DEFINITY Communications System Generic 
3i/s/vs Maintenance, Issue 8555-204-105
An Introduction to DEFINITY Communications 
System Generic 3, Issue 1555-230-023
DEFINITY Communications System Generic 3 
Planning and Configuration, Issue 2555-230-601 
						

							Basic
Issue  3   March 1996
B-5
Provides information about the risks of telecommunications fraud and measures 
for a ddressing those risks and preventing unauthorized use of GBCS products. 
This document is intend e d for telecommunications managers, console operators, 
and security organizations within comp anies. 
Provides descriptions of the peripheral equipment that can be used with System 
75, System 85, a n d DEFINITY Communications System. This d o cument is 
intended for customers and AT&T account teams for selecting the correct 
peripherals to accompany a system.
Provides detailed operating instructions for the system features on each type of 
voice terminal. Included are definitions of the voice features and user 
requirements.
Provides cap a bility to produce laser-printed documentation for specific voice 
terminals. The software is supported by a comprehensive user’s guide and 
on-line help. This product requires a 386 PC, minimum of 6MB disk space, 
minimum of 4MB RAM, a printer supported by Microsoft GDI printer drive, and 
Microsoft Windows 3.1 or higher. A mouse is recommended.
GBCS Products Security Handbook, Issue 4555-025-600
DEFINITY Communications System and System 
75 and System 85 Terminals and Adjuncts 
Reference, Issue 7555-015-201
DEFINITY Communications System Generic 1 
and Generic 3 Voice Terminal Operations, Issue 1555-230-701
DEFINITY Communications System Generic 1, 
Generic 3, and System 75 Voice Terminal Guide 
Builder, Issue 1555-230-755 
						

							References
B-6Issue  3   March 1996 
Call Center
The following list of documents are Call-Center specific. Refer  also  to the b asic  
DEFI NI TY Com munications System d o cuments.
Provides information on how to write, use, and troubleshoot vectors, which are 
command sequences that process telephone calls in an Automatic Call 
Distribution (ACD) environment. It is provided in two parts: tutorial and reference. 
The tutorial p rovides step-by-step procedures for writing and implementing b asic 
call vector scripts.
The reference includes detailed desc riptions of the call vectoring features, vector 
management, vector administration, adjunct routing, troubleshooting, and 
interactions with management information systems (including the Call 
Management System).
Provides detailed instructions on how to g enerate reports and manage the 
system and is intended for telecommunications managers who wish to use 
BCMS reports and system managers resp onsible for maintaining the system. If 
Issue 4 is unavailable, use Issue 3.
DEFINITY Communications System Generic 3 
Call Vectoring/Expert Agent Selection (EAS) 
Guide, Issue 4585-230-520
DEFINITY Communications System Generic 3 
Basic Call Management System (BCMS) 
Operations, Issue 4555-230-704 
						

							Networks
Issue  3   March 1996
B-7
Networks
The following list of documents are network-specific. Refer also to the basic 
DEFI NI TY Com munications System d o cuments.
Provides detailed information regarding the Wideband Switching feature for the 
system and is intended for users and technical support personnel involved with 
the installation, a dministration, and operation of this feature. This feature provides 
high speed end-to-end connectivity between customer endpoints where 
dedicated facilities are not economical or appropriate. The primary function is to 
support high speed video-conferencing and data applications.
 
Provides a d etailed technical description of digital trunks in the DEFINITY 
Communications Systems. This includes trunks conforming to the DS1 standard  
(1.544 Mbps) and the CEPT1 standard and all other methods of signalling, 
including bit-oriented signalling as well as ISDN-PRI signalling. This d o cument 
includes background information on these topics, information on how d igital 
trunk c a pabilities have been designed into the DEFINITY  Co mm unications 
System and information for field personnel and customers on how to provision 
and administer digital trunk capabilities and features. Provides b oth d omestic 
and international information.
Application Specific
The following list of documents are application-specific. Refer also to the basic 
DEFI NI TY Com munications System d o cuments.
Provides detailed descriptions of the difference between features and 
administrative forms for systems Generic 2 to Generic 3 Version 4 and is 
intended for AT&T personnel and customers involved in planning u p grades and 
migrations from an older system. Includes descriptions of new administrative 
commands. 
DEFINITY Communications System Generic 3 
Wideband Technical Reference, Issue 1555-230-230
DEFINITY Communications System Generic 2.2 
and Generic 3 Version 2 DS1/CEPT1/ISDN PRI 
Reference Manual, Issue 1555-025-107
DEFINITY Communications System Generic 2 to 
Generic 3 Version 4 Transition Reference, Issue 1555-230-636 
						

							References
B-8Issue  3   March 1996 
Provides procedures and directions for the account team and customer 
personnel for effectively planning and implementing the CallVisor Adjunct/Switch 
Application Interface (ASAI) PBX-Host environment. The CallVisor ASAI is a 
communications interface that allows adjunct processors to access switch 
features and to control switch calls. It is implemented using an Integrated 
Services Digital Network (ISDN) Basic Rate Interface (BRI). Included are 
hardware and software requirements.
Provides detailed layer 3 protocol information regarding the CallVisor 
Adjunct/Switch Ap plication Interface (ASAI) for the systems and is intended for 
the library or driver programmer of an adjunct processor to create the library of 
commands used by the applications programmers. Describes the ISDN 
message, facility information elements, and information elements.
Provides detailed information regarding the CallVisor Adjunct/Switch Ap plication 
Interface (ASAI) for the systems and is intended for the application designer 
responsible for building and/or programming custom applications and features.
Provides procedures for installation, administration, and maintenance of the 
CallVisor Adjunct/Switch Application Interface (ASAI) Ethernet application and is 
intended for system administrators, telecommunications managers, Management 
Information System (MIS) managers, LAN managers, and AT&T personnel. The 
ASAI-Ethernet a p plication provides ASAI functionality using 10Base-T Ethernet 
rather than BRI as a transport media.
DEFINITY Communications System Generic 3 
CallVisor ASAI Planning Guide, Issue 4555-230-222
DEFINITY Communications System Generic 3 
CallVisor ASAI Protocol Reference, Issue 4555-230-221
DEFINITY Communications System Generic 3 
CallVisor ASAI Technical Reference, Issue 4555-230-220
DEFINITY Communications System CallVisor 
Installation, Administration, and Maintenance of 
CallVisor ASAI over the Definity LAN Gateway, 
Issue 1555-230-223