Canon Maxify Mb5020 User Guide

							Using MAXIFY Cloud Link from Your Smartphone, Tablet, or
Computer
Before Using Canon Inkjet Cloud Printing Center
Preparations Before Using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center
Adding a Printer
Adding a MAXIFY Cloud Link User
Troubleshooting Canon Inkjet Cloud Printing Center
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							Before Using Canon Inkjet Cloud Printing CenterCanon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you
to perform operations such as registering and managing apps from your smartphone or tablet device, and
checking the print status, print error, and ink status of the printer. You can also print app photos and
documents from your smartphone or tablet.
First, check the following content:•
Precautions
If you plan to use the web service to print documents, be sure to check these 
precautions  beforehand.
•
Printer specification
Check that Canon Inkjet Cloud Printing Center supports the printer.
•
Network environment
The printer must be connected to a LAN and to the Internet.
Important
•
The user will bear the cost of Internet access.
•
Operating requirements
For computers, smartphones, and tablet devices, see "
Requirements for Canon Inkjet Cloud Printing
Center operation ".
Important
•
This service may not be available in certain countries or regions. Also even if the service is available,
there are apps that cannot be used in certain regions.
Preparations Before Using Canon Inkjet Cloud Printing Center
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							Requirements for Canon Inkjet Cloud Printing Center operationComputerCPUx86 or x64 1.6 GHz or higherRAM2 GB or higherMonitor displayResolution 1024 x 768 pixels or higherNumber of display colors 24 bits (true-color) or higherOSBrowser
Windows XP SP3 or later
Internet Explorer 8*
Mozilla Firefox
Google Chrome
Windows Vista SP1 or later
Internet Explorer 8*, 9
Mozilla Firefox
Google Chrome
Windows 7
Internet Explorer 8*, 9, 10
Mozilla Firefox
Google Chrome
Windows 8
Internet Explorer 10
Mozilla Firefox
Google Chrome
Windows 8.1
Internet Explorer 11
Mozilla Firefox
Google ChromeMac OS X v10.6-OS X Mavericks v10.9Safari 5.1, 6, 7
* When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that
you upgrade to Internet Explorer 9 or later, or use another browser.
Smartphone or tablet
OSBrowserResolutioniOS 5.1 or laterOS standard browser320 x 480 (HVGA) or higherAndroid 2.3.3 or later480 x 800 (HVGA) or higher
*Android3.x is not supported.
Important
•
On the browser you are using, enable JavaScript and cookies.
•
If you use the zoom function or change the font size on your browser, the web pages may not displaycorrectly.
•
If you use the translation function of Google Chrome, the web pages may not display correctly.
•
If you use a proxy server outside of your country, the service may not be able to determine the correctregion.
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							•In an in-house network environment, the 5222 port must be released. For confirmation instructions,contact the network administrator.
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							Preparations Before Using Canon Inkjet Cloud Printing CenterTo use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register
the user information.
Print registration information from the printer
1.
From the home window, select   Setup  ->  Web service setup  -> Web
service connection setup  -> IJ Cloud Printing Center setup  -> Register with this
service
2.
In the registration confirmation window, Select  Yes
3.
In the print settings, select the display language
4.
Follow the instructions displayed in the window, and print the URL of the authentication
site and the 
Printer registration ID
Set A4 size or Letter size plain paper and select  OK.
The authentication URL and  Printer registration ID are printed.
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							Note•
You will use this printed page in the next step.
Important
•
The operation to complete the registration should be done within 60 minutes.
Access the URL on the printed page, and then enter the e-mail address and
other necessary information
Important
•
Do not use the Back button of the web browser while an operation is processing. The screen may not transition properly.
1.
Use the web browser on your PC, smartphone, tablet, or other devices to access the
authentication URL
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							2.
On the Login screen, select Create new account
3.
Enter the E-mail address  and Printer registration ID  of the printer's owner, and then
select  OK
The registration page URL is sent to the e-mail address entered.
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							Important
•
There are character restrictions for the e-mail address, as shown below.
•
You can use up to 255 alphanumeric characters consisting of single-byte characters and
symbols (!#$%&'*+/=?^_{}|~.-@).
•
Multibyte characters cannot be used.
You will get an error if the e-mail address you enter contains a character that cannot be
used.
•
If you registered a different e-mail address by mistake, you can cancel the registration by going
to the printer's Home screen and selecting  Setup (or by pressing the  Setup button on the
operation panel) ->  Web service setup  -> Connection setup  -> IJ Cloud Printing Center
setup  (IJCloudPrintingCtr ) -> Delete from this service .
•
You may not be able to receive the notification if you are using a spam filter. If you have a
setting to receive only the e-mails from certain domains, be sure to change the setting to allow
receiving e-mails from "[email protected]".
There will be no error display even if you could not receive the e-mail because of the spam filter
setting or if you entered an incorrect e-mail address.
Access the URL in the e-mail, register the information, and complete the
user registration
1.
When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is
sent to the e-mail address that you entered, select the URL
2.
In the  License agreement  and Privacy statement  windows of Canon Inkjet Cloud
Printing Center, read the statements, and select  Agree if you agree
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							3.
In the user information entry screen, enter your Password, and select  Next
Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
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							Important
•
There are character restrictions for the Password, as shown below.
•
The password needs to be between 8 and 32 characters long, using single-byte
alphanumeric characters and symbols (!"#$%&'()*+,-./:;?@[\]^_`{|}~). (Alphabets are case-sensitive)
4.
Enter the  User name
Enter the name that identifies the user.
Important
•
The  User name  entry field has the following character restrictions:
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