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Canon Maxify Mb5020 User Guide

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    							2.Right-click the Canon XXX series FAX  icon (where "XXX" is the model name) and
    select  Printing Preferences... .
    Opening the Properties Dialog Box of the Fax Driver from the Fax/Printer Icon•
    Windows 8.1/Windows 8:
    1.
    Click the  Settings charm >  Control Panel  > Hardware and Sound  > Devices and
    Printers .
    2.
    Right-click the  Canon XXX series Printer  icon or Canon XXX series FAX  icon and
    select  Printer Properties , then Canon XXX series FAX . (Where "XXX" is the model
    name.)
    •
    Windows 7:
    1.
    From the  Start menu, select  Control Panel  > Hardware and Sound  > Devices and
    Printers .
    2.
    Right-click the  Canon XXX series Printer  icon or Canon XXX series FAX  icon and
    select  Printer Properties , then Canon XXX series FAX . (Where "XXX" is the model
    name.)
    •
    Windows Vista:
    1.
    From the  Start menu, select  Control Panel  > Hardware and Sound  > Printers .
    2.
    Right-click the  Canon XXX series FAX  icon (where "XXX" is the model name) and
    select  Properties .
    •
    Windows XP:
    1.
    From the Start menu, select  Control Panel  > Printers and Other Hardware  >
    Printers and Faxes .
    2.
    Right-click the Canon XXX series FAX  icon (where "XXX" is the model name) and
    select  Properties .
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    							Edit or Remove a Recipient from an Address Book (Fax Driver)You can change the recipients' names, fax numbers and other information, or delete recipients registered in
    the address book.
    Editing Recipients in an address book1.
    Open the print settings dialog box of the fax driver.
    2.
    Click  Address Book...  in the displayed dialog box.
    3.
    Select the recipient you want to edit from the  Address Book dialog box, then click
    Properties... .
    4.
    Change information as needed on the Properties dialog box, then click  OK.
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    							Removing Recipients from an address book
    1.
    Open the print settings dialog box of the fax driver.
    2.
    Click Address Book...  in the displayed dialog box.
    3.
    Select the recipient you want to delete from the  Address Book dialog box, then click
    Delete .
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    							4.
    When a confirmation message is displayed, click Yes.
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    							Search for a Recipient in an Address Book (Fax Driver)You can search for recipients registered in the address book by name.1.
    Open the document you want to fax with an application (such as Notepad), and then click
    the Print command. (The command is  Print... on the  File menu.)
    2.
    In Select Printer  or Name  in the  Print dialog box, select  Canon XXX series FAX  (where
    "XXX" is the model name).
    3.
    Click  Print or OK .
    * Print  dialog box in Notepad
    4.
    Click  Display Address Book...  in Set Recipient  in the Send FAX  dialog box.
    5.
    Enter the name of the recipient you want to search for in  Search by Recipient in the
    Select Recipient from Address Book  dialog box.
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    							If the entered name is found, the recipient will be displayed in the contact list with its name selected.While the name is selected, click  Set as Recipient to enter it as the recipient.
    Important
    •
    You cannot search by criteria other than name.
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    							Troubleshooting Problems Sending Faxes (Fax Driver)
    Check 1 Is the power turned on?
    You cannot send faxes if the power is turned off. Press the  ON button to turn the power on.
    If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit),
    reconnecting it turns on the power.
    If you disconnected the power cord after pressing the  ON button to turn off the power (no buttons on the
    operation panel are lit), reconnect it, then press the  ON button to turn on the power.
    If the power was turned off due to power failure, etc., the power is automatically turned on when the power failure is resolved.
    Important
    •
    Confirm that all lamps on the operation panel are off before unplugging the power cord, then unplug the
    power cord.
    If a power failure occurs or you unplug the power cord, all faxes stored in the machine's memory are
    deleted.
    Note
    •
    If the faxes stored in the machine's memory are deleted by a power failure or unplugging the power cord,
    the list of the faxes deleted from the machine's memory will be printed after turning the machine on.
    Check 2  Is a document being sent from memory or a fax being received into memory?
    When the message for the transmission/reception is displayed on the machine's LCD (Liquid Crystal Display) monitor, a fax is being sent from/received into machine's memory. Wait until the transmission/reception is
    complete.
    Check 3  Is the telephone line type set correctly?
    Check the telephone line type setting and change it as necessary.
    Check 4  Is Dial tone detect  set to ON?
    Resend the fax after a while.
    If you still cannot send the fax, select  OFF for Dial tone detect  in Advanced FAX settings  under FAX settings .
    Check 5
     Is the recipient's fax number correct?
    Check the recipient's fax number, then send the document again.
    Sending a FAX (Fax Driver)
    Note
    •
    For details on how to change the recipients registered in the address book, see "Edit or Remove a
    Recipient from an Address Book (Fax Driver) ."
    Check 6
     Does an error occur during transmission?
    Check if a message is displayed in the computer screen.
    If displayed, check the message, then resolve the error.
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    							Check 7 Does a printer error occur?
    Check if a message is displayed on the LCD monitor.
    If a support code is displayed, see "Support Code List" for your model from Home of the  Online Manual.
    If no support code is displayed, see "A Message Is Displayed" for your model from Home of the  Online Manual.
    If you are in a hurry, press the  Stop button to close the message, then send the fax.
    Check 8
     Is the telephone line connected correctly?
    Reconnect the telephone line cable to the telephone line jack.
    If the telephone line is connected correctly, then there is a problem with your telephone line. Contact your
    telephone company and the manufacturer of your terminal adapter or telephone adapter.
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    							General Notes (Fax Driver)This fax driver is subject to the following restrictions. Keep the following points in mind when using the faxdriver.•
    The fax driver may not work correctly when sending a Microsoft Excel 2002 document as a fax with theAllow A4/Letter Paper Resizing  option checked in Microsoft Excel 2002. Follow the instructions below
    to solve the problem:
    1.
    Click  Options...  from the Tools menu.
    2.
    Uncheck the  Allow A4/Letter Paper Resizing  option on the International tab.
    •
    When using a network compatible printer, you cannot send faxes from multiple computers at the same
    time. If you try to send a fax from a computer while a fax is being sent from another computer, a
    message appears and your fax cannot be sent.
    Make sure that a fax is not being sent from another computer.
    •
    If you assign the fax driver to the Bluetooth port, you cannot send a fax from the computer.
    •
    You can use the following characters for  Fax Number:
    CharacterExplanation0 - 9 * #For use in telephone and fax numbers., pTo place a pause between numbers.PTo place a pause at the end of a sequence of numbers.TNumbers after the T will be sent as a tone signal.+ - ( ), spaceTo make the number easier to read. You cannot insert a space at the front of a number.
    *You cannot use ".", "R", "M", or "E".
    •
    You can enter the following number of characters in  Recipient Name and Fax Number .
    Recipient Name : Up to 16 characters
    Fax Number : Up to 60 characters
    * The number of characters you can enter differs in some regions.
    •
    The fax driver does not work correctly if you uncheck the  Enable printer pooling option on the Ports
    tab of the  Canon XXX series FAX Properties  dialog box (where "XXX" is the model name). Check that
    the option is checked.
    For details on how to open the  Canon XXX series FAX Properties  dialog box, see "
    Opening the Properties
    Dialog Box of the Fax Driver from the Fax/Printer Icon ."
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    							Troubleshooting
    The Machine Cannot Be Powered On
    Printing Does Not Start
    Paper Does Not Feed Properly/"No Paper" Error Occurs
    Print Results Not Satisfactory
    Ink Is Not Ejected
    Paper Jams
    If an Error Occurs
    Problems Sending Faxes
    Problems Receiving Faxes
    Search Each Function
    Problems with Network Communication
    Problems with Printing
    Problems with Printing Quality
    Problems with Scanning
    Problems with Faxing
    Problems with the Machine
    Problems with Installation/Downloading
    About Errors/Messages Displayed
    If You Cannot Resolve the Problem
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