Canon Maxify Mb5020 User Guide

							A.
Date and time of transaction and fax/telephone number
B.
Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received.
C.
Color information
Color  is displayed for color transmission/reception. Nothing is displayed for black & white
transmission/reception.
Note
•
If no document is stored in the machine's memory,  There is no document in memory. is
displayed. Tap  OK to return to the previous screen.
6.
Select a save menu.
•
To specify a document to save on the USB flash drive:
Select a document to save on the  Memory list screen, tap Save specified document .
Note
•
If the specified document is not stored in the machine's memory,  There is no document that
can be saved.  is displayed. Tap  OK to return to the previous screen.
Tap  USB flash drive  as the destination. The specified document is saved on the USB flash drive.
•
To save all the received documents stored in the machine's memory on the USB flash drive:
Tap  Batch process  then tap Save all RX documents .
Tap  USB flash drive  as the destination. All documents are saved on the USB flash drive.
Note
•
You can save up to 250 pages of fax as one PDF file.
•
You can save up to 2000 PDF files on a USB flash drive.
•
Faxes are saved according to the order of the transaction number when  Save all RX documents is
selected.
•
If the USB flash drive is removed or becomes full while saving faxes is in progress, the error message is displayed on the touch screen. Tap  OK to dismiss the error.
•
The folder and file name of faxes saved on the USB flash drive is as follows:
•
Folder name: CANON_SC\FAXDOC\0001
•
File name (file extension: PDF): Running numbers, starting from FAX_0001
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							•File date: The date and time of saving as set in the machine.For details on how to set the date and time:
Setting the Date and Time
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							Forwarding a Document in Machine's Memory to Shared Folder on
the Computer
You can forward the received faxes stored in the machine's memory to the shared folder on the computer as
PDF files using the operation panel of the machine.
You can forward a specified document in the machine's memory to the shared folder on the computer or
forward all the documents in its memory to the shared folder on the computer at a time.
Important
•
Do not disconnect the machine with the computer when the machine forwards received faxes to the shared folder on the computer.
•
We assume no responsibility for damage to or loss of data for whatever reason even within the warrantyperiod.
Note
•
Register the destination folder using Canon Quick Toolbox in advance.
For details on how to register the destination folder:
Destination Folder Settings
•
When forwarding a specified document, you specify it by its transaction number. If you do not know thetransaction number for your target document, print the list of documents (MEMORY LIST) first.
Printing a Document in Machine's Memory
•
After forwarding the fax in the machine's memory to the shared folder on the computer, the fax is still
stored in the machine's memory.
For details on how to delete the fax in the machine's memory, see 
Deleting a Document in Machine's
Memory .
1.
Make sure that the machine is turned on.
2.
Make sure that the machine is connected with the destination computer.
3.
Flick the HOME screen, then tap  FAX .
Using the Operation Panel
The Fax standby screen is displayed.
4.
Tap  Function list .
The  Function list  screen is displayed.
5.
Tap Memory reference .
The memory list is displayed.
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							A.
Date and time of transaction and fax/telephone number
B.
Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received.
C.
Color information
Color  is displayed for color transmission/reception. Nothing is displayed for black & white
transmission/reception.
Note
•
If no document is stored in the machine's memory,  There is no document in memory. is
displayed. Tap  OK to return to the previous screen.
6.
Select a forward menu.
•
To specify a document to forward to the shared folder on the computer:
Select a document to forward on the  Memory list screen, tap Save specified document .
Note
•
If the specified document is not stored in the machine's memory,  There is no document that
can be forwarded.  is displayed. Tap OK to return to the previous screen.
Tap  Destination folder  as the destination.
Tap a destination folder to forward the specified document to the shared folder on the computer.
Note
•
When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code
is displayed. Entering the PIN code allows you to assign the shared folder as the destination.
•
To forward all the received documents stored in the machine's memory to the shared folder on the
computer:
Tap  Batch process  then tap Save all RX documents .
Tap  Destination folder  as the destination.
Tap a destination folder to forward all documents to the shared folder on the computer.
Note
•
When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code
is displayed. Entering the PIN code allows you to assign the shared folder as the destination.
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							Note•
You can forward up to 250 pages of fax as one PDF file.
•
You can forward up to 2000 PDF files on a USB flash drive.
•
Faxes are forwarded according to the order of the transaction number when Save all RX documents is
selected.
•
If the machine is disconnected with the computer or if the writing error occurs on the computer while forwarding faxes is in progress, the error message is displayed on the touch screen. Tap  OK to dismiss
the error.
•
The faxes forwarded to the shared folder are named with the serial number from FAX_0001 (file extension: PDF).
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							Summary of Reports and ListsThe machine prints the report of sending or receiving a fax automatically. You can print the list of the fax/
telephone number or the current settings.
Type of Reports and Lists
Printing Report or List
Type of Reports and Lists
Report or ListDescriptionACTIVITY REPORTShows recent fax transactions at sight.•
You can print ACTIVITY REPORT manually.
For details on the procedure to print, see 
Printing Report or List .
•
The * (asterisk) is appended to the history already printed on ACTIVITY REPORT.
•
If you select Print for Activity report  in Auto print settings  under FAX settings , the
machine prints ACTIVITY REPORT for the 20 histories of sent and received faxes
automatically.
Auto print settings
Directory list•
RECIPIENT
TELEPHONE
NUMBER LIST
•
GROUP DIAL
TELEPHONE NO.
LIST
Lists the numbers and names registered.
You can print the lists of the recipient and group dial.
For details on the procedure to print, see 
Printing Report or List .
USER'S DATA LISTLists the current settings of the machine and the registered sender information.
For details on the procedure to print, see 
Printing Report or List .
MEMORY LISTLists the documents currently stored in the machine's memory.
For details on the procedure to print, see 
Printing Report or List .
Note
•
After selecting Memory reference  to display the Memory list screen, you can print
MEMORY LIST by tapping  Print doc. list.
Printing a Document in Machine's Memory
REJECTED NUMBER
LISTLists the rejected numbers.
For details on the procedure to print, see 
Printing Report or List .
CALLER HISTORYLists the caller history.
This list is available when Caller ID service is subscribed.
For details on the procedure to print, see 
Printing Report or List .
This list may not be supported depending on the country or region of purchase.
TX REPORT/ERROR
TX REPORTEither of these reports is printed after each fax transmission.
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							•At the time of purchase, ERROR TX REPORT is set to be printed only when a
transmission error occurred.
You can set the machine to print TX REPORT each time it sends a document, or disable printing of the report by selecting  TX report in Auto print settings  under FAX
settings .
You can also specify the print setting so that the first page of the fax is printed along
with the report.
Auto print settings
Note
•
The first page of the fax is not printed in color transmission.
•
MULTI TRANSMISSION REPORT is printed after sequential broadcasting of a
document.
•
If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT (there are some errors for which the cause is also printed).
For details on the error number, see 
Errors When You Send a Fax .
MULTI
TRANSMISSION
REPORTThis report is printed after sequential broadcasting of a document.
Confirms whether the transmission to all the recipients has been completed successfully.
The procedure to print and the error number is same as TX REPORT.RX REPORTThis report is printed after each fax reception.•
At the time of purchase, the machine is set so that RX REPORT is not printed at all.
You can set the machine to print RX REPORT each time it receives a document, or
only when an error occurs by selecting  RX report in Auto print settings  under FAX
settings .
Auto print settings
•
If an error occurs when you receive a fax, the error number is printed on RX REPORT
(there are some errors for which the cause is also printed).
For details on the error number, see 
Errors When You Receive a Fax .
MEMORY CLEAR
REPORTLists the deleted faxes in the machine's memory if the faxes stored in the machine's
memory are deleted by a power failure or unplugging the power cord.
When the machine is turned on,  The power cord has been unplugged and unsent/
received docs in memory have been lost. Load paper and tap [OK] to print a list of
the lost docs.  is displayed on the touch screen. MEMORY CLEAR REPORT is printed by
tapping  OK on the touch screen.
Printing Report or List
This section describes the procedure to print the report or the list manually.
Print the following report or list manually.
•
ACTIVITY REPORT
•
Directory list (RECIPIENT TELEPHONE NUMBER LIST/GROUP DIAL TELEPHONE NO. LIST)
•
USER'S DATA LIST
•
MEMORY LIST
•
REJECTED NUMBER LIST
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							•CALLER HISTORY
Note
•
CALLER HISTORY may not be supported depending on the country or region of purchase.
1.
Make sure that the machine is turned on.
2.
Load paper.
3.
Flick the HOME screen, then tap  FAX .
Using the Operation Panel
The Fax standby screen is displayed.
4.
Tap  Function list .
The  Function list  screen is displayed.
5.
Tap Print reports/lists .
6.
Select a report or a list you want to print to start printing.
•
When you select Directory list:
Select  Recipient  or Group dial .
If you select  Recipient, select whether to print RECIPIENT TELEPHONE NUMBER LIST in
alphabetical order of the registered names. If you select  Yes, the machine prints RECIPIENT
TELEPHONE NUMBER LIST with the destination names in alphabetical order. If you select  No,
the machine prints RECIPIENT TELEPHONE NUMBER LIST with the registered entries in numerical order.
If you select  Group dial, the confirmation screen is displayed. Select  Yes. The machine prints
GROUP DIAL TELEPHONE NO. LIST.
•
When you select an item other than  Directory list:
Select  Yes when the confirmation screen is displayed.
The machine prints the selected report or list.
Errors When You Send a Fax If an error occurs when you send a fax, the error number is printed on ERROR TX REPORT or ACTIVITYREPORT (there are some errors for which the cause is also printed).
The causes corresponding to the error numbers are as follows.
No.CauseAction#001Document is jammed in
the ADF.The document is jammed in the ADF.
When the error is cleared, redo the operation.#003Document is too long.You attempted to send a document longer than 15.75 inches / 400 mm.
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							You cannot send a document longer than 15.75 inches / 400 mm from the ADF."#003" is also printed if it takes time to send a page. Divide the document or set
the image quality (Fax resolution) to a lower setting, then resend it.#005No answer.The recipient's fax machine does not respond.
Contact the recipient and have the recipient check that the telephone line isconnected correctly.#012No paper is in the
recipient's fax machine.There is no paper in the recipient's fax machine.
Contact the recipient and have the recipient load paper.#017No tone is detected.The machine could not detect the dial tone.
Dial tone detect  in Advanced FAX settings  under FAX settings  is set to ON.
Set to  OFF.
Advanced FAX settings
#018Line was busy.The fax/telephone number you dialed is busy.
Try dialing again after waiting for a moment.#022Number is deleted.The fax/telephone number registered in the machine's directory is incorrect. Check the recipient's fax/telephone number, correct the fax/telephone number
registered in the machine's directory, then send the document again.
Changing Registered Information
#037Memory is full.The machine could not send a fax because its memory is full.
Delete contents in memory, then send a fax again.
Document Stored in Machine's Memory
#059Transmission has been
canceled due to a fax
information mismatch.Transmission has been canceled because the machine could not detect the recipient's fax machine information or the information did not match the dialed number. This message is displayed when  Check RX FAX information in
Security control  under FAX settings  is set to ON.
For details, see 
Sending Faxes after Checking Information (Checking the
Recipient's Information) .
#085Try again in black & white
transmission.The recipient's fax machine is not color-compatible.
Resend the document in black & white.#099The  Stop  button was
pressed during
transmission.The  Stop  button was pressed to cancel transmission of the document. Resend it
if necessary.#412The fax could not be sent
from the computer.The fax could not be sent from the computer (Windows only). Ensure that the machine is connected with the computer correctly and redo operation.#995The unsent fax was
deleted while automatic
redialing.While automatic redialing, the unsent fax is stored in the machine's memory
temporarily until the sending fax is complete. If a power failure occurs or you
unplug the power cord before automatic redialing is complete, all faxes stored in
the machine's memory are deleted and not sent.
Resend the document.
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							Errors When You Receive a Fax
If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY
REPORT (there are some errors for which the cause is also printed).
The causes corresponding to the error numbers are as follows.No.CauseAction#003It takes too long to
receive a page.Contact the sender and have the sender divide the fax or set the image quality (Fax resolution) to a lower setting and resend it.#005No answer.When receiving a fax manually, the machine could not detect the signals from the
sender's fax machine.
Contact the sender and have the sender resend it, or set the machine to receive the fax automatically.#037Memory is full.The machine could not receive a fax because its memory is full.
Delete contents in memory, then ask the sender to resend the fax. See 
Document
Stored in Machine's Memory .
#046Reception has been
rejected due to the
specified fax rejection
condition.Reception has been rejected because the fax matches the fax rejection condition
specified by  FAX reception reject  in Security control  under FAX settings .
For details, see 
Rejecting Fax Reception .
#099The Stop  button was
pressed during
reception.The  Stop  button was pressed to cancel reception of the fax. Contact the sender
and have the sender resend it if necessary.#995The received fax was
deleted.The received fax was deleted before being saved to the USB flash drive,
forwarded to the shared folder on the computer, or printed. Contact the sender and
have the sender resend it if necessary.
880