Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
67 Telephone feature buttons 
4
crss-alert Crisis Crisis Alert (display button): provide this 
button to the telephones or consoles that 
you want to notify when any user makes 
an emergency call. (You define which 
calls are emergency calls on the 
AAR/ARS Analysis screen by setting the 
Call Type to 
alrt.) 
After a user receives an alert, they can 
press the crss-alert button to disable the 
current alert. 
If tenant partitioning is active, the 
attendants within a partition can receive 
emergency notification only from callers 
in the same partition.1 per 
station
10 per 
system
data-ext Data (data 
ext #)Data Extension: sets up a data call. May 
be used to pre-indicate a data call or to 
disconnect a data call. May not be a VDN 
or ISDN-BRI extension. 1 per data-
extension 
group
date-time Date Time  Date and Time (display button): displays 
the current date and time. Do not assign 
this button to 6400-series display phones 
as they normally show the date and time.1 per 
station
delete-msg Delete 
Message Delete message (display button): deletes a 
stored message that is currently on the 
display. 1 per 
station
dial-icom
(Grp: ___)Dial Icom Dial Intercom: accesses the intercom 
group assigned to the button. Grp: 
Intercom — Dial (Dial Icom) group 
number.1 per group
did-view DID View DID View (display button): allows DID 
assignments to be displayed, changed, or 
removed.1 per 
station
Table 1. Telephone feature buttons — Continued
Button nameButton 
label Description Maximum
Continued on next page 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
68 Telephone feature buttons 
4
directory Directory Directory (display button): allows users 
with display telephones to access the 
system directory, use the touch-tone 
buttons to key in a name, and retrieve an 
extension from the directory. The 
directory contains the names and 
extensions that you have assigned to the 
telephones administered in your system.
If you assign a directory button, you 
should also assign a Next and Call-Disp 
button to the phone. These buttons allow 
the user to navigate within the directory 
and call an extension once they find the 
correct one.
Note that Vector Directory Numbers do 
not appear in the Directory. 1 per 
station
dir-pkup dir-pkup Directed call pickup: allows the user to 
answer a call ringing at another extension 
without having to be a member of a pickup 
group. 
disp-chrg Display 
ChargeProvides your display phone with a visual 
display of accumulated charges on your 
current telephone call. Used exclusively 
outside the U.S. and Canada.1 per 
station
disp-norm Local/
Normal Normal (display button): Toggles between 
LOCAL display mode (displays time and 
date) and NORMAL mode (displays 
call-related data). LED off = LOCAL 
mode and LED on = NORMAL. 1 per 
station
dn-dst Do Not 
Disturb Places the user in the do not disturb mode. 1 per 
station
drop Drop Allows users to drop calls. Users can drop 
calls from automatic hold or drop the last 
party they added to a conference call.
Table 1. Telephone feature buttons — Continued
Button nameButton 
label Description Maximum
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							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
69 Telephone feature buttons 
4
exclusion Exclusion Exclusion: allows multiappearance 
telephone users to keep other users with 
appearances of the same extension from 
bridging onto an existing call.
If the user press the 
EXCLUSION button 
while other users are already bridged onto 
the call, the other users are dropped.
There are two means of activating 
exclusion.
nManual Exclusion — when the user 
presses the 
EXCLUSION button (either 
before dialing or during the call).
nAutomatic Exclusion — as soon as the 
user picks up the handset. To turn off 
Automatic Exclusion during a call, the 
user presses the 
EXCLUSION button. To 
use Automatic Exclusion, set the 
Automatic Exclusion by COS field to 
y on the Feature-Related System 
Parameters screen.1 per 
station
ext-dn-dst Do Not 
Disturb Ext Extension — Do Not Disturb (display 
button): used by the attendant console or 
hotel front desk display phone to activate 
do not disturb and assign a corresponding 
deactivate time to an extension. 1 per 
station
flash Flash 1) Allows a station on a trunk call with 
Trunk Flash to send a Trunk Flash signal 
to the far end (e.g., Central Office); 2) 
allows a station on a CAS main call to 
send a Trunk Flash signal over the 
connected RLT trunk back to the branch to 
conference or transfer the call.1 per 
station
Table 1. Telephone feature buttons — Continued
Button nameButton 
label Description Maximum
Continued on next page 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
70 Telephone feature buttons 
4
goto-cover Go To 
CoverGo To Coverage: sends a call directly to 
coverage instead of waiting for the called 
inside-user to answer. Go to Cover forces 
intercom and priority calls to follow a 
coverage path.
NOTE:
Go to Cover cannot be activated for 
calls placed to a Vector Directory 
Number extension. Go to Cover can 
be used to force a call to cover to a 
VDN if the called principal has a 
VDN as a coverage point.1 per 
station
grp-dn-dst Do Not 
Disturb Grp Group Do Not Disturb (display button): 
removes a group of users from the do not 
disturb mode. 1 per 
station
grp-page GrpPg Allows users to make announcements to 
groups of stations by automatically 
turning on their speakerphones.
headset Headset  Signals onhook/offhook state changes to 
the switch. The green LED is on for 
offhook state and off (dark) for onhook 
state.
hunt-ns
(Grp: ___)Hunt Group Hunt-Group Night Service: places a 
hunt-group into night service. Grp: Hunt 
group number.3 per hunt 
group
in-call-id
(Type: __
Grp: ___)Coverage 
(group #, 
type, name, 
or ext #) The Coverage Incoming Call 
Identification (ICI) button allows a 
member of a coverage answer group or 
hunt group to identify an incoming call to 
that group even though the member does 
not have a display telephone.
In the Type field, enter 
c for coverage 
answer groups and type of 
h for a hunt 
group. In the Grp field, enter the group 
number.1 per 
group-type 
per group 
Table 1. Telephone feature buttons — Continued
Button nameButton 
label Description Maximum
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							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
71 Telephone feature buttons 
4
inspect Inspect 
Mode Inspect (display button): allows users on 
an active call to display the identification 
of an incoming call. Inspect also allows 
users to determine the identification of 
calls they placed on Hold. 1 per 
station
int-aut-an IntAutoAns Internal Automatic Answer: causes any 
hybrid or digital station to automatically 
answer incoming internal calls.1 per 
station
last-numb LastNumb 
Dialed Last Number Dialed (redial): originates a 
call to the number last dialed by the 
station.1 per 
station
link-alarm
(link# ___)Link Failure 
(link #) Link Alarm: associated status lamp 
indicates that a failure has occurred on one 
of the Processor Interface circuit pack data 
links. Link: Link number — 1 to 8 for 
multi-carrier cabinets or 1 to 4 for 
single-carrier cabinets.8 per 
station
lsvn-halt Login SVN Login Security Violation Notification: 
activates or deactivates referral call when 
a login security violation is detected. 1 per 
system
lwc-cancel Cancel 
LWCLeave Word Calling Cancel: cancels the 
last leave word calling message originated 
by the user. 1 per 
station
lwc-lock Lock LWC Leave Word Calling Lock: locks the 
message retrieval capability of the display 
module on the station. 1 per 
station
lwc-store LWC Leave Word Calling Store: leaves a 
message for the user associated with the 
last number dialed to return the call to the 
originator. 1 per 
station
major-alrm Major Hdwe 
Failure Major Alarm: assign to a status lamp to 
notify the user when major alarms occur. 
Major alarms usually require immediate 
attention.1 per 
station
Table 1. Telephone feature buttons — Continued
Button nameButton 
label Description Maximum
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							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
72 Telephone feature buttons 
4
man-msg-wt
(Ext: ___)Msg Wait 
(name or
ext #) Manual Message Waiting: allows a 
multiappearance telephone user to press a 
button on their telephone in order to light 
the Manual Message Waiting button at 
another telephone.
You can administer this feature only to 
pairs of telephones, such as an assistant 
and an executive. For example, an 
assistant can press the man-msg-wt button 
to signal the executive that they have a 
call.None
man-overid
(TOD: _)Immediate
Override Immediate Manual Override (display 
button): allows the user (on a system with 
Time of Day Routing) to temporarily 
override the routing plan and use the 
specified TOD routing plan. 
TOD: specify the routing plan the user 
wants to follow in override situations.1 per 
station
manual-in
(Group: __)Manual In Manual-In Mode: prevents the user from 
becoming available for new ACD calls 
upon completion of an ACD call by 
automatically placing the agent in the after 
call work mode. Grp: The split group 
number for ACD.1 per split 
group
mct-act MCT 
Activation Malicious Call Trace Activation: sends a 
message to the MCT control extensions 
that the user wants to trace a malicious 
call. MCT activation also starts recording 
the call, if your system has a MCT voice 
recorder.
Table 1. Telephone feature buttons — Continued
Button nameButton 
label Description Maximum
Continued on next page 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
73 Telephone feature buttons 
4
mct-contr MCT 
Control Malicious Call Trace Control: allows the 
user to take control of a malicious call 
trace request. Once the user becomes the 
MCT controller, the system stops 
notifying other MCT control extensions of 
the MCT request. 
NOTE:
To add an extension to the MCT 
control group, you must also add the 
extension on the ‘‘
Extensions 
Administered to have an 
MCT-Control Button’’ screen.
When the user presses the MCT Control 
button, the system first displays the called 
party information. Pressing the button 
again displays the rest of the trace 
information.
The MCT controller must dial the MCT 
Deactivate feature access code to release 
control.
mf-da-intl Directory 
AssistanceMultifrequency Operator International: 
allows users to call Directory Assistance.1 per 
station
mf-op-intl CO 
attendantMultifrequency Operator International: 
allows users to make international calls to 
the CO attendant.1 per 
station
mj/mn-alrm Maj/Minor
Hdwe 
Failure Minor Alarm: assign to a status lamp to 
notify the user when minor or major 
alarms occur. Minor alarms usually 
indicate that only a few trunks or a few 
stations are affected.1 per 
station
mm-basic MM Basic Multimedia Basic: used to place a 
multimedia complex into the “Basic” 
mode or to return it to the “Enhanced” 
mode.1 per 
station
Table 1. Telephone feature buttons — Continued
Button nameButton 
label Description Maximum
Continued on next page 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
74 Telephone feature buttons 
4
mm-call MM Call Multimedia Call: used to indicate a call is 
to be a multimedia call.1 per 
station
mm-cfwd MM 
CallFwdMultimedia Call Forward: used to activate 
forwarding of multimedia calls as 
multimedia calls, not as voice calls.1 per 
station
mm-datacnf MM 
DatacnfMultimedia Data Conference: used to 
initiate a data collaboration session 
between multimedia endpoints; requires a 
button with a lamp.1 per 
station
mm-multnbr MM 
MultNbrIndicate that the user wants to place calls 
to 2 different addresses using the 2 
B-channels.1 per 
station
mm-pcaudio MM 
PCAudioSwitches the audio path from the 
telephone (handset or speakerphone) to 
the PC (headset or speakers/microphone).1 per 
station
msg-retr Message 
Retrieve Message Retrieval (display button): places 
the station’s display into the message 
retrieval mode. 1 per 
station
mwn-act Message 
Waiting 
Act. Message Waiting Activation: lights a 
message waiting lamp on an associated 
station. 1 per 
station
mwn-deact Message 
Waiting 
Deact Message Waiting Deactivation: dims a 
message waiting lamp on an associated 
station. 1 per 
station
next Next Next (display button): steps to the next 
message when the phone’s display is in 
Message Retrieval or Coverage Message 
Retrieval mode. Shows the next name 
when the phone’s display is in the 
Directory mode.1 per 
station
night-serv Night Serv  Night Service Activation: toggles the 
system in or out of Night Service mode. 1 per 
station
Table 1. Telephone feature buttons — Continued
Button nameButton 
label Description Maximum
Continued on next page 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
75 Telephone feature buttons 
4
noans-alrt RONA Redirection on No Answer Alert: indicates 
a Redirection on No Answer timeout has 
occurred for the split. 1 per split
normal Normal 
Mode Normal (display button): places the 
station’s display into normal call 
identification mode. 1 per 
station
off-bd-alm Off board 
alarmOff board Alarm: associated status lamp 
lights if an off-circuit pack major, minor, 
or warning alarm is active on a circuit 
pack. Off-board alarms (loss of signal, 
slips, misframes) relate to problems on the 
facility side of the DS1, ATM, or other 
interface.
per-COline
(Grp: ___)CO Line 
(line #) Personal CO Line: allows the user to 
receive calls directly via a specific trunk. 
Grp: CO line group number.1 per group
pms-alarm PMS Failure Property Management System alarm: 
associated status lamp indicates that a 
failure in the PMS link occurred. A major 
or minor alarm condition raises the alarm.  1 per 
station
pr-awu-alm Auto 
Wakeup 
Alm Automatic Wakeup Printer Alarm: 
associated status lamp indicates that an 
automatic wakeup printer interface failure 
occurred. 1 per 
station
pr-pms-alm PMS Ptr 
AlarmPMS Printer Alarm: associated status 
lamp indicates that a PMS printer interface 
failure occurred. 1 per 
station
pr-sys-alm Sys Ptr 
AlarmSystem Printer Alarm: associated status 
lamp indicates that a system printer failure 
occurred.1 per 
station
print-msgs Print Msgs Print Messages: allows users to print 
messages for any extension by pressing 
the button and entering the extension and a 
security code.1 per 
station
Table 1. Telephone feature buttons — Continued
Button nameButton 
label Description Maximum
Continued on next page 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
76 Telephone feature buttons 
4
priority Priority Call  Priority Calling: allows a user to place 
priority calls or change an existing call to 
a priority call.1 per 
station
q-calls
(Grp: ___)NQC Queue Calls: associated status lamp 
flashes if a call warning threshold has 
been reached. Grp: Group number of hunt 
group.1 per hunt 
group per 
station
q-time
(Grp: ___)OQT Queue Time: associated status lamp 
flashes if a time warning threshold has 
been reached. Grp: Group number of hunt 
group.1 per hunt 
group per 
station
release Release Releases an agent from an ACD call. 1 per 
station
ringer-off Ringer 
Cutoff Ringer-Cutoff: silences the alerting ringer 
on the station. 1 per 
station
rs-alert System 
Reset Alert The associated status lamp lights if a 
problem escalates beyond a warm start.1 per 
station
rsvn-halt rsvn-halt Remote Access Barrier Code Security 
Violation Notification Call: activates or 
deactivates call referral when a remote 
access barrier code security violation is 
detected.1 per 
system
scroll Scroll Scroll (display button): allows the user to 
select one of the two lines (alternates with 
each press) of the 16-character LCD 
display. Only one line displays at a time.1 per 
station
send-calls
(Ext: ___)Send All 
Calls Send All Calls allows users to temporarily 
direct all incoming calls to coverage 
regardless of the assigned call-coverage 
redirection criteria. Assign to a lamp 
button.
send-term Send All 
Calls-TEG Send All Calls For Terminating Extension 
Group: allows the user to forward all calls 
directed to a terminating extension group. 1 per TEG
Table 1. Telephone feature buttons — Continued
Button nameButton 
label Description Maximum
Continued on next page