Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
507 CAMA Numbering Format 
17
This screen provides the CESID format by extension number or number blocks. 
This allows for multiple CESID formats to be sent over multiple CAMA trunk 
groups allowing for mixed station numbering plans and some limited conversion 
from non-DID to DID numbers typically required by the Private 
Switch/Automatic Location Interface (PS/ALI) database.
The default CESID defines the CESID for all extensions that are not defined in the 
Ext Code field.
There are 446 CESID entries over 15 pages. The first page contains the Default 
CESID and 26 extensions to CESID entries. The second through fifteenth pages 
each contain 30 extensions to CESID entries.
Field descriptions for page 1
Screen 46. CAMA Numbering Format 
System CESID Default
Ext Len
Valid entries Usage
1 to 16 digits Enter a default CESID. This number will be sent over the 
CAMA trunk if the Ext Code field does not have an entry.
Valid entries Usage
1
 to 5  Enter the number of digits in the extension.
change cama-numbering                                               Page 1 of 15
                         CAMA NUMBERING - E911 FORMAT
System CESID Default: _____________
Ext  Ext                   Total         Ext  Ext                   Total
Len Code      CESID      Length         Len  Code      CESID      Length
__ _____ ____________  __             __  _____  __________     __
__ _____ ____________  __ __  _____  ___________    __
__ _____ ____________  __ __  _____  ___________    __
__ _____ ____________  __ __  _____  ___________    __
__ _____ ____________  __ __  _____  ___________    __
__ _____ ____________  __ __  _____  ___________    __
__ _____ ____________  __ __  _____  ___________    __
__ _____ ____________  __ __  ______ ___________    __
__  _____  ____________    __             __  ______ ___________    __
__  _____  ____________    __             __  ______ ___________    __
__  _____  ____________    __             __  ______ ___________    __
__  _____  ____________    __             __  ______ ___________    __
__  _____  ____________    __             __  ______ ___________    __ 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
508 CDR System Parameters 
17
Ext Code
CESID
Total Length
CDR System Parameters
Use the Call Detail Recording (CDR) System Parameters screen to set parameters 
for the types of calls you want to record and how to format the information. You 
can use CDR records to determine call costs, diagnose problems, detect abuse, and 
optimize your network. 
Valid entries Usage
Up to 5 digits Enter the leading digits or all of the digits in the extension for 
the specified CESID. If the extension length is greater than the 
number of digits in the extension code, the extension code will 
be interpreted as a block of digits.  For example, if the 
extension length is 4 and the extension code is 11, the CESID 
will serve extensions 1100 through 1199.  The Ext Code 11 is 
for a DID block.  An Ext Code of 126 might point a non-DID 
block to a nearby DID extension 5241666.
Valid entries Usage
1 to 11 digits Enter the number that will be used to identify the calling 
terminal within an emergency service system. This field may 
represent a prefix to an extension or the entire CESID.
Valid entries Usage
1–16
  Enter the total number of digits to send. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
509 CDR System Parameters 
17
Field descriptions for page 1
Screen 47. CDR System Parameters screen
Node Number (Local PBX ID)
This field displays the DCS switch node number in a network of switches. 
CDR Date Format
Use this field to select the format for the date stamp that begins each new day of 
call records. 
Valid entries Usage
month/day
  
day/month
Choose the format that is most appropriate for your situation. If 
your company has many different sites, you may need to use 
the same format as the other locations. 
 change system-parameters cdr 
                              CDR SYSTEM PARAMETERS
                                                                   Page 1 of X
Node Number (Local PBX ID): 1 CDR Date Format: _________
        Primary Output Format: ___________        Primary Output Ext: _____
      Secondary Output Format: ___________      Secondary Output Ext: _____
             Use ISDN Layouts? _                 EIA Device Bit Rate: ____
         Use Enhanced Formats? _
Modify Circuit ID Display? _ Remove # from Called Number? _
Record Outgoing Calls Only? _            Intra-switch CDR? _
    Suppress CDR for Ineffective Call Attempts? _  Outg Trk Call Splitting? _
        Disconnect Information in Place of FRL? _  Outg Attd Call Record? _
Interworking Feat-flag? _
   Force Entry of Acct Code for Calls Marked on Toll Analysis Screen? _
                                      Calls to Hunt Group - Record: __________
  Record Called Vector Directory Number Instead of Group or Member? _
           Record Called Agent Login ID Instead of Group or Member? _
Inc Trk Call Splitting? _  Inc Attd Call Record? _ 
    Record Non-Call-Assoc TSC? _           Call Record Handling Option: _________
        Record Call-Assoc TSC? _   Digits to Record for Outgoing Calls: _________
     Privacy - Digits to Hide: _               CDR Account Code Length: __ 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
510 CDR System Parameters 
17
Primary Output Format
Controls the format of the call records sent to the primary output device.
Primary Output Extension
This field determines where the switch sends the CDR records, and is required if 
you specify a Primary Output Format. 
Valid entries Usage
customized
Use this option if you have special call accounting needs that 
standard record formats do not accommodate. If you use a 
customized record format, you need to have call accounting 
software that is also customized to receive these records. 
Consult with your call accounting vendor before using this 
option. 
printerUse printer if you are sending the call detail records to a 
printer rather than to a record collection or call accounting 
system. 
59-char
expanded
lsu
lsu-expand
int-direct
int-isdn
int-process
teleseer
unformattedThe remaining formats are standard record formats. The one 
you use must be compatible with your call accounting 
software. Verify this through your vendor or the accounting 
system documentation.
Valid entries Usage
eia
If you use the EIA port to connect the CDR device, enter 
eia. This is not a valid option on G3r systems. 
Extension number This is the extension of the data module (if used) that links 
the primary output device to the switch.  
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
511 CDR System Parameters 
17
Secondary Output Format
Controls the format of the call records sent to the secondary output device. 
!CAUTION:
Only qualified (Lucent Technologies) service personnel should administer a 
secondary output device. This option may cause loss of data when the buffer 
contains large amounts of data.
Secondary Output Extension
Appears when the secondary output format is administered.
Use ISDN Layouts
ISDN Layouts provide more accurate information about the inter-exchange carrier 
and ISDN network services used for a call. This affects lsu and printer output 
formats, as well as any format with ISDN layouts, such as “teleseer.” 
Valid entries Usage
lsu
unformatted
int-direct
int-process
These are the only formats you can use for a secondary output 
device. The format must be compatible with your call 
accounting software. Verify this through your vendor or the 
accounting system documentation. 
Valid entries Usage
eia
Use this if the secondary output device is connected to the 
eia port. This is not a valid option on G3r systems. 
Extension number  This is the extension of the data module (if used) that links 
the secondary output device to the switch. 
Valid entries Usage
y/n
Enter y to enable the use of the ISDN version of the specified 
primary output format. You cannot use ISDN formats and 
Enhanced formats at the same time.  
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
512 CDR System Parameters 
17
EIA Device Bit Rate
Applies to G3si only. Displays if either Primary or Secondary Output Format is 
eia.
Use Enhanced Formats
Enhanced formats provide additional information about time in queue and ISDN 
call charges, where available. This affects the expanded, “teleseer”, lsu, 
printer, and unformatted output formats. 
Modify Circuit ID Display
This affects the “printer,” “teleseer,” and “59-character” output formats.
Remove # From Called Number
 
Valid entries
300
1200
2400
9600
Enter the baud rate of the CDR device connected to the EIA 
port. 
Valid entries Usage
y/n
Enter y to enable the use of the Enhanced version of the 
specified primary output format. You cannot use Enhanced 
formats and ISDN formats at the same time. 
Valid entries Usage
y
 Enter y to display the circuit ID in its actual format (100’s, 
10’s, units). For example, circuit ID 123 displays as 123. You 
might need to verify that your output device can accept this 
format.
n Enter n to display the circuit ID in its default format (10’s, 
units, 100’s). For example, circuit ID 123 appears as 231. 
Valid entries Usage
y
Enter y to have the “#” (or “E”) symbol removed from the 
Dialed Number field of the call detail record. You might need 
to verify that your output device can accept this format.
n Enter n to have the trailing “#” (or “E”) symbol appear in the 
Dialed Number field whenever inter-digit time out occurs or 
users dial # to indicate the end of dialing. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
513 CDR System Parameters 
17
Record Outgoing Calls Only
Intra-Switch CDR
Suppress CDR for Ineffective Call Attempts
Ineffective call attempts are calls that are blocked because the user did not have 
sufficient calling privileges or because all outgoing trunks were busy. This 
includes the unavailable incoming or outgoing trunks due to trunk usage 
allocation for ISDN Call-by-Call Service Selection trunks, incoming calls rejected 
by the switch due to NSF mismatch, and ISDN calls that did not complete at the 
far end, if a cause value was provided. These calls appear on the CDR record with 
a condition code “E.”
Outg Trk Call Splitting
See ‘‘
Call Splitting’’ on page 1223 for more information. 
Valid entries Usage
y
Enter y to record only outgoing calls. This can save space if 
you are only concerned with charges for outbound calls.
n Enter n to record both outgoing and incoming calls.
Valid entries Usage
y/n
Enter y to record calls within the switch. If you choose this 
option, you must complete the Intraswitch CDR screen to 
indicate which extensions to monitor. 
Valid entries Usage
y
 Enter y to ignore ineffective call attempts. Use this if you have 
limited storage space for CDR records and records often 
overrun the buffer.
n Enter n to report ineffective call attempts. This can tell you if 
your users are often unable to place outgoing calls, or if a large 
number of incoming calls are not completed. You can also use 
this if you need to have records of attempts to contact a client, 
and are using ISDN trunks. Using this option requires more 
space for records.
Valid entries Usage
y/n
 Enter y to create separate records for each portion of outgoing 
calls that are transferred or conferenced.  
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
514 CDR System Parameters 
17
Disconnect Information in Place of FRL
See ‘‘
Call detail record field descriptions’’ on page 1254 for more information.
Outg Attd Call Record
Only appears if Outg Trk Call Splitting is 
y.
Interworking Feat-flag
See ‘‘
Call detail record field descriptions’’ on page 1254 for more information.  
Force Entry of Acct Code for Calls Marked on 
Toll Analysis Screen
Specifies whether an account code will be required when making a toll call. This 
will not necessarily be all chargeable calls and it may even include some 
non-chargeable calls. See‘‘
Forcing users to enter account codes’’ on page 444 for 
more information.  
Valid entries Usage
y
Enter y to replace the Facility Restriction Level (FRL) field 
with information about why a call disconnects. You can use 
this information to isolate problems between the G3r and the 
telephone network. 
n Enter n to record the call’s FRL.
Valid entries Usage
y/n
Enter y to enable separate recording of attendant portions of 
outgoing calls that are transferred or conferenced.
Valid entries Usage
y
Enter y if you want the feature flag to indicate interworked 
outgoing ISDN calls. An interworked call is one that passed 
through more than one ISDN node.
nEnter n if you want the feature flag to indicate no answer 
supervision for interworked calls.
Valid entries Usage
y
 Enter y to deny all toll calls unless the user dials an account 
code. Forced Entry of Account Codes must be enabled on the 
Customer Options screen. 
n Enter y to allow calls without an account code. This does not 
override other calling restrictions.  
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
515 CDR System Parameters 
17
Calls to Hunt Group — Record
Record Called Vector Directory Number Instead 
of Group or Member
If this option is enabled, the called VDN overrides the group or member 
information that normally appears in the Dialed Number Field of the CDR record. 
If a call is directed through more than one VDN, the first VDN used for the call is 
stored. This applies only to calls routed to a hunt group by a vector, not to calls 
routed directly to an extension by a vector. 
You cannot use both the Called VDN and the Agent Login ID Instead of Group or 
Member. Only one of these fields can be 
y.
Record Called Agent Login ID Instead of Group 
or Member
Only displays if Expert Agent Selection (EAS) is enabled on the 
System-Parameters Customer-Options screen. You cannot use both the Called 
VDN and the Agent Login ID Instead of Group or Member. Only one of these 
fields can be 
y. 
Inc Trk Call Splitting
Valid entries Usage
member-ext
 Enter member-ext to record the extension of the phone or data 
terminal where the call terminated.
group-extEnter group-ext to record the extension that was dialed. 
Valid entries Usage
y/n
Enter y to include the Vector Directory Number (VDN) in the 
Dialed Number Field of a CDR record. 
Valid entries Usage
y/n
Enter y to include the EAS agent’s LoginID instead of the 
physical extension in the Dialed Number Field of a CDR 
record.
Valid entries Usage
y/n
 Enter y to create separate records for each portion of 
incoming calls that are transferred or conferenced. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
516 CDR System Parameters 
17
Inc Attd Call Record
Only appears if Inc Trk Call Splitting is 
y.
Record Non-Call-Assoc TSC
A temporary signaling channel (TSC) is a virtual connection established within an 
ISDN D-channel. For more information, see the DS1/CEPT1/ISDN PRI 
Reference.
Call Record Handling Option
Displays on G3r only. Used to control call routing when new calls come in, the 
CDR link is down, and the buffer is filled. 
NOTE:
Changing this field from the default warning may cause ACD & vector calls 
that are measured by CDR to be redirected.
Valid entries Usage
y/n
Enter y to enable separate recording of attendant portions of 
outgoing calls that are transferred or conferenced.
Valid entries Usage
y/n
Enter y to create records for non-call-associated temporary 
signaling connections. If you have a lot of data connections this 
could increase the number of records. You may want to 
consider the capacity of your record collection device.
Valid entries Usage
reorder
Enter reorder to block calls with reorder tone when the buffer 
is full. This applies to all calls. If you choose this option, no 
one will be able to make or receive calls if CDR is unable to 
record them. 
warningEnter warning to stop call recording when the buffer is full. 
This generates a minor alarm. 
attendantEnter attendant to route all calls to the attendant as non-CDR 
calls.