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Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

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    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1
    April 2000
    Features and technical reference 
    1227 Call Detail Recording 
    20
    Privacy
    CDR Privacy allows you to administer the system to blank a given number of 
    dialed digits from a CDR report. This is useful when it is necessary to know 
    details of a person’s calls for accounting purposes, but it is not necessary or 
    desirable to know the exact number called. 
    You can administer the number of digits to hide, up to 7. The value in Privacy 
    Digits to Hide determines how many digits do not appear on the call record. This 
    parameter is system-wide. Whether or not an individual’s calls receive Privacy 
    treatment is determined by the CDR Privacy field on the Station form.
    When an adjunct-originated call is made on behalf of a hunt group and the CDR 
    system parameter option is set to 
    group-ext, then CDR privacy does not apply. If 
    this field is set to 
    member-ext, privacy does apply.
    NOTE:
    Certain countries have requirements that a certain number of digits must be 
    blanked from every call. Also, certain report processors do not support this 
    option.
    CDR output 
    If your system uses two CDR output formats, one is administered as the primary 
    CDR output format; the other is administered as the secondary CDR output 
    format. The secondary output format is typically used for a local storage format 
    (CDRU) to provide CDR data to NCOSS for assessing network performance or 
    helping to find network problems.
    The primary and secondary ports work independently. Each port will work even if 
    the link to the other port is down. If a link is down for more than a minute, some 
    data may be lost. However, the most recent 500 (Release 5vs/si/csi and later), or 
    1,900 (Release 5r and later) records are stored for the primary port even when a 
    loss of records occurs. When the link comes back up, these records are output on a 
    first-in, first-out basis.
    If the CDR buffer is full, you can select a call record handling option to determine 
    which of the following occurs:
    nCalls are blocked with a reorder tone
    nOverwrite old CDR records with new ones
    nCalls are routed to an attendant as non-CDR calls  
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1
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    Features and technical reference 
    1228 Call Detail Recording 
    20
    The following information applies to the port used for the secondary CDR output 
    device:
    nData going to the secondary port should be the same as that going to the 
    primary port. You can use the following record types for secondary output: 
    LSU, Int-Direct, Int-Process, and Unformatted.
    nIf the system experiences problems in sending records to the primary CDR 
    Output Device, the system discontinues sending records to the secondary 
    port for 2 minutes. The secondary port should be run at the highest possible 
    speed in order to prevent loss of information.
    nIf the output buffer is full, the system busies out the secondary port for 2 
    minutes. This makes system resources available to send data to the primary 
    CDR port before the data is lost. The system continues to busy out the 
    secondary port for 2-minute intervals until less than 400 records (1800 for 
    Release 5r and later) remain in the buffer.
    CDR Record formats
    Two types of formats are sent to the CDR output device, date record and call detail 
    formats.
    Date record format
    CDR sends date information to the CDR device once a day (at midnight), or when 
    the device is connected. This is a non-call record, and contains only the 
    information shown in the date record formats below.
    Several formats are available for date records: one for CDRUs, one for the printer, 
    and one for the TELESEER. The records sent to the TELESEER and printer 
    contain the date only while the records sent to the CDRU contain time. See Ta b l e  
    24, Table 25, and Ta b l e  2 6.
    NOTE:
    The date can be in month/day or day/month format, as selected on the CDR 
    System Parameters form. The date/time may also be reversed for 
    international standards.
    Table 24. Date Record Format to LSU, LSU-Expand, Unformatted, and 
    Customized
     Position Data Field Description
    1–2 Hour (leading 0 added if needed)
    3 Colon (:)
    4–5 Minute (leading 0 added if needed) 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1
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    Features and technical reference 
    1229 Call Detail Recording 
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    6Blank
    7–8 Month
     (Leading Zero Added if Needed)
    9Slash (/)
    10–11 Day
     (leading 0 added if needed)
    12 Carriage return
    13 Line feed
    14–16 Null
    Table 25. Date Record Format for Printer and Expanded
    Position Data Field Description
    1–2 Month (leading 0 added if needed)
    3 Space
    4–5 Day
     (leading 0 added if needed)
    6 Carriage return
    7 Line feed
    8–10 Null
    Table 26. Date Record Format for TELESEER 59 Character, Int-Proc, 
    Int-Direct, and Int-ISDN
    Position Data Field Description
    1–2 Month (leading 0 added if needed)
    3–4 Day
    5 Carriage return
    6 Line feed
    7–9 Null
    Table 24. Date Record Format to LSU, LSU-Expand, Unformatted, and 
    Customized
     Position Data Field Description 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1
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    Features and technical reference 
    1230 Call Detail Recording 
    20
    Call Detail Record formats
    Customized format
    You can use the customized record format to make up your own call record. You 
    can determine the data elements you want and their positions in the record. This 
    method may be necessary if you want to include certain data elements that are not 
    available on the standard formats.
    However, whatever device you use to interpret the CDR data needs to be 
    programmed to accept these formats. Consult your Lucent Technologies 
    representative before using a custom record format.
    Table 27. CDR Data format — TELESEER
    Position Data Field Description
    1–3 Space
    4–5 Time of day-hours
    6–7 Time of day-minutes
    8 Duration-hours
    9–10 Duration-minutes
    11 Duration-tenths of minutes
    12 Condition code
    13–15 Access code dialed
    16–18 Access code used
    19–33 Dialed number
    34–38 Calling number
    39–53 Account code
    54 FRL
    55 IXC
    56–58 Incoming circuit ID
    59–61 Outgoing circuit ID
    62 Feature flag
    63–69 Authorization code
    70–76 Space 
    						
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    1231 Call Detail Recording 
    20
    77 Carriage return
    78 Line feed
    79–81 Null
    Table 28. CDR Data Format — ISDN  TELESEER
    Position Data Field Description
    1–3 Space
    4–5 Time of day-hours
    6–7 Time of day-minutes
    8 Duration-hours
    9–10 Duration-minutes
    11 Duration-tenths of minutes
    12 Condition code
    13–15 IXC
    16–18 Access code used
    19–33 Dialed number
    34–38 Calling number
    39–53 Account code
    54 INS (units)
    55 FRL
    56–58 Incoming circuit ID
    59–61 Outgoing circuit ID
    62 Feature flag
    63–69 Authorization code
    70–71 INS (hundreds, tens)
    72–76 Space
    77 Line feed
    78–80 Null
    Table 27. CDR Data format — TELESEER
    Position Data Field Description 
    						
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    Features and technical reference 
    1232 Call Detail Recording 
    20
    Table 29. CDR Data Format — Enhanced TELESEER
    Position Data Field Description
    1–3 Space
    4–5 Time of day-hours
    6–7 Time of day-minutes
    8 Duration-hours
    9–10 Duration-minutes
    11 Duration-tenths of minutes
    12 Condition code
    13–16 IXC code
    17–19 Access code used
    20–34 Dialed number
    35–39 Calling number
    40–54 Account code
    55 ISDN NSV (units)
    56 FRL
    57–59 Incoming circuit ID
    60–62 Outgoing circuit ID
    63 Feature flag
    64–70 Authorization code
    71–72 ISDN NSV (hundreds, tens)
    73–76 Space
    77 Carriage return
    78 Line feed
    79–81 Null 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1
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    Features and technical reference 
    1233 Call Detail Recording 
    20
    Table 30. CDR Data Format — 59 Character
    Position Data Field Description
    1–2 Time of day-hours
    3–4 Time of day-minutes
    5 Duration-hours
    6–7 Duration-minutes 
    8 Duration-tenths of minutes
    9 Condition code
    10–12 Access code dialed
    13–15 Access code used
    16–30 Dialed number
    31–35 Calling number
    36–50 Account code
    51 FRL
    52 IXC
    53–55 Incoming circuit ID
    56–58 Outgoing circuit ID
    59 Carriage return
    60 Line feed
    61–63 Null 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1
    April 2000
    Features and technical reference 
    1234 Call Detail Recording 
    20
    Table 31. CDR Data Format — Printer
    Position Data Field Description
    1–2 Time of day-hours
    3–4 Time of day-minutes
    5 Space
    6 Duration-hours
    7–8 Duration-minutes
    9 Duration-tenths of minutes
    10 Space
    11 Condition code
    12 Space
    13–15 Access code dialed
    16 Space
    17–19 Access code used
    20 Space
    21–35 Dialed number
    36 Space
    37–41 Calling number
    42 Space
    43–57 Account code
    58 Space
    59–65 Authorization code
    66–69 Space
    70 FRL
    71 Space
    72 IXC
    73 Space
    74–76 Incoming circuit ID
    77 Space
    Continued on next page 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1
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    1235 Call Detail Recording 
    20
    78–80 Outgoing circuit ID
    81 Space
    82 Feature flag
    83 Carriage return
    84 Line feed
    Table 32. CDR Data Format — ISDN Printer
    Position Data Field Description
    1–2 Time of day-hours
    3–4 Time of day-minutes 
    5 Space
    6 Duration-hours
    7–8 Duration-minutes
    9 Duration-tenths of minutes
    10 Space
    11 Condition code
    12 Space
    13–15 IXC
    16 Space
    17–19 Access code used
    20 Space
    21–35 Dialed number
    36 Space
    37–41 Calling number
    42 Space
    43–57 Account code
    58 Space
    59–65 Authorization code
    Table 31. CDR Data Format — Printer — Continued
    Position Data Field Description
    Continued on next page 
    						
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    Features and technical reference 
    1236 Call Detail Recording 
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    66 Space
    67–68 INS (hundreds, tens)
    69 Space
    70 INS (units)
    71 Space
    72 FRL
    73 Space
    74–76 Incoming circuit ID
    77 Space
    78–80 Outgoing circuit ID
    81 Space
    82 Feature flag
    83 Carriage return
    84 Line feed
    Table 33. CDR Data Format — Enhanced Printer
    Position Data Field Description
    1–2 Time of day-hours
    3–4 Time of day-minutes
    5 Space
    6 Duration-hours
    7–8 Duration-minutes
    9 Duration-tenths of minutes
    10 Space
    11 Condition code
    12 Space
    Continued on next page
    Table 32. CDR Data Format — ISDN Printer — Continued
    Position Data Field Description 
    						
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