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Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

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    							DEFINITY ECS Release 8.2
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    9
    Screen 7. Status masi trunk-group output 
    Step 9 — Administer MASI terminals 
    Use the 
    add masi terminal xxxxx or next command to administer each MASI 
    terminal as a MASI terminal. You use available extensions on the ECS, so they 
    need to conform to DEFINITY ECS dial plan. The extension must match the 
    DEFINITY dial plan, and for the add command, the extension must not already be 
    in use.The extension of the MASI terminal must match the number of the MASI 
    terminal.
    DEFINITY ECS users dial the MASI Terminal Extension to reach MMCX users.
    NOTE:
    Anytime you add a terminal or other extension to the MMCX, you must 
    administer a corresponding MASI terminal on the DEFINITY ECS. If you 
    do not, you will not be able to dial this extension from the DEFINITY ECS.
    Screen 8. MASI Terminal Form — page 1
      MASI TRUNK GROUP STATUS 
    Group Number: xxx Number of Active MMCX Trunk Calls: xxx
    MASI Node Number: xx
    Remote Group Number: xxx
    MASI TERMINAL
    Extension: 1000  BCC: 0
    MASI Node Number: __ TN: 1__
    COR: 1_
    Name: ___________________________
    TERMINAL OPTIONS
    Send Display Info? y 
    						
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    nExtension — This field displays the extension that you entered on the 
    command line. 
    nBCC — This field displays the bearer capability class of the terminal, and 
    identifies the type of traffic the terminal supports. For MASI, this is always 
    0, for voice or voice-grade data. 
    nMASI Node Number — The number of the node on which this terminal 
    resides. 
    nTN — The tenant partition in which this terminal resides. At present, all 
    MASI terminals must reside within tenant 1. This field is display-only, and 
    always 1. 
    nCOR — The class of restriction associated with this terminal. 
    nName — The name associated with the terminal. This can be any 
    alphanumeric string up to 27 characters. 
    nSend Display Info — Indicates whether DEFINITY ECS should forward 
    display information associated with a call. Set to y.
    Screen 9. MASI Terminal form — page 2 
    nLWC Reception — This field indicates whether the terminal can receive 
    Leave Word Calling messages. Valid values are none, audix, and spe (for 
    G3r configurations) or mas-spe (for G3si/csi configurations). SPE-based 
    LWC is not supported for MASI terminals. However, if DEFINITY 
    AUDIX is used without a Data Control Link, you must administer MASI 
    terminals to receive SPE-based LWC messages. For such cases, the LWC 
    feature is used by AUDIX to activate and deactivate message waiting lamps 
    on MASI terminals.
    nCDR Privacy — Indicates whether CDR Privacy is supported for this 
    terminal. See ‘‘
    Call Detail Recording’’ on page 1221 for more information. 
    MASI TERMINAL
    FEATURE OPTIONS
    LWC Reception: none___
    CDR Privacy? n
    AUDIX Name: ________ 
    						
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    nAUDIX Name — This field only appears on G3r configurations. This field 
    contains the name of the AUDIX adjunct for LWC messages. If LWC 
    reception field is set to audix, this field must contain a name. The name 
    must match a machine name on the Adjunct Names form. 
    Screen 10. MASI Terminal Form — page 3
    nRoom — Enter up to 10 characters to identify the MASI terminal location. 
    This field may be blank.
    nJack — Enter up to 5 characters to identify the location where the MASI 
    terminal is connected. This field may be left blank. 
    nCable — Enter up to 5 characters to identify the cable that connects the 
    MASI terminal to the system. This field may be left blank. 
    nFloor — Enter up to 7 characters to identify the floor where the MASI 
    terminal is located.
    nBuilding — Enter up to 7 characters to identify the building where the 
    MASI terminal is located. Valid entries are listed in the site table.
    nButton Assignments — This field contains a call appearance button and 
    is display only.
    Duplicate MASI terminal 
    Once you have one MASI terminal administered to your liking, you can use the 
    duplicate masi terminal command to administer other stations with the same 
    characteristics. 
    MASI TERMINAL
    SITE DATA
           Room: _______ 
           Jack: _____ 
          Cable: _____ 
          Floor: _______ 
       Building: _______ 
    BUTTON ASSIGNMENTS
    1: call-appr 
    						
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    Screen 11. Duplicate MASI Terminal form
    How to list and status MASI terminals
    To view a list of all the MASI terminals administered on the ECS, use the 
    command 
    list masi terminals.This command only lists terminals within the 
    domain of the DEFINITY ECS from whose SAT you issue the command. 
    Screen 12. List MASI Terminal output
    To view the active or idle status of a specific MASI terminal, use the command 
    status masi terminal (extension). 
    MASI TERMINAL
    Ext Name Room Jack Cable
    77777 ___________________________ _________ _____ _____
    77778 ___________________________ _________ _____ _____
    77779 ___________________________ _________ _____ _____
    77781 ___________________________ _________ _____ _____
    77782 ___________________________ _________ _____ _____
    77783 ___________________________ _________ _____ _____
    _____ ___________________________ _________ _____ _____
    _____ ___________________________ _________ _____ _____
    _____ ___________________________ _________ _____ _____
    _____ ___________________________ _________ _____ _____
    _____ ___________________________ _________ _____ _____
    _____ ___________________________ _________ _____ _____
    _____ ___________________________ _________ _____ _____
    _____ ___________________________ _________ _____ _____
    _____ ___________________________ _________ _____ _____
    MASI TERMINALS
    Node
    Ext Name  Number CDR COR TN
     
    xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxx xx x xx xxx
    xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxx xx x xx xxx
    xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxx xx x xx xxx
    xxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxx xx x xx xxx 
    						
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    Screen 13. Status MASI terminal command 
    To determine which extension you assigned as the MASI Near-End Path 
    Termination extension, use the command 
    list extension-type. This command 
    displays the extension number and type (attendant, masi-terminal, etc.), as well as 
    other information about the extension. 
    Screen 14. List extension type 
    Step 10 — Administer features
    AAR/ARS
    1. AAR/ARS is an optional feature on DEFINITY ECS, and you need to 
    purchase this option to use it with MMCX. To verify that this feature is 
    enabled, use the command 
    display system-parameters 
    customer-options
    . If it is not enabled, contact your Lucent Technologies 
    representative. 
    GENERAL STATUS
    TYPE: MASI Service State: active
    Extension: 54001 
    MASI Node Number: 14
    EXTENSION TYPE
    Cv1/
    Ext Type Name COR TN COS Cv2 
    --- ---- ---- --- -- --- ----
    1234 masi-terminal 1 1 1
    4077 term-masi-path-call  
    						
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    2. The MMCX dial plan must use the same feature access codes as the 
    DEFINITY ECS. If this is not already the case, modify the MMCX dial 
    plan using the 
    chgdp command. See the MMCX Technical Reference for 
    more information. 
    3. Include this feature access code in the 
    chgmasi command. 
    CDR
    1. To get call detail records for calls over MMCX interfaces, set 
    CDR Reports = y on the MASI Trunk Group form. 
    2. To get call records for calls over the ISDN-PRI trunk group, set 
    CDR Reports = y on the ISDN-PRI Trunk Group form.
    3. To track calls between a MASI terminal and other MASI terminals or 
    DEFINITY stations, enter the MASI terminal extension on the Intraswitch 
    CDR form. 
    4. Enter n in the Record Non-Call Assoc TSC field on the CDR System 
    Parameters form. 
    NOTE:
    If you use the same PRI trunks for MASI and non-MASI calls, it is strongly 
    recommended that you do not enable CDR for these calls. Establish a 
    separate trunk group for non-MASI calls and set CDR Reports = n. 
    Coverage
    To establish coverage from a MASI terminal to AUDIX:
    1. Use the MMCX user interface to enter the AUDIX hunt group extension as 
    the coverage point. You cannot use DEFINITY coverage administration for 
    MASI terminals. 
    2. If AUDIX ports are not administered on DEFINITY, do so. 
    3. Set up the MASI terminal as an AUDIX subscriber. Enter the MASI 
    terminal extension in the extension field on the Subscriber Administration 
    form.
    To establish coverage from a MASI terminal to another MMCX terminal or 
    DEFINITY station:
    1. Use the MMCX user interface to enter the desired extension as the 
    coverage point for the MASI terminal. You cannot use DEFINITY 
    coverage administration for MASI terminals.
    Step 11 — Verify administration
    Make test calls from DEFINITY to MMCX, ensure that you can indeed place and 
    receive calls.  
    						
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    Call an unattended MASI terminal. Verify that the call goes to AUDX. Retrieve 
    the call from the MASI terminal. Verify that all works as expected. 
    MASI command permissions
    If you are the super-user for your system, you can restrict other administrative 
    logins from changing MASI administration. To do this, use the 
    change 
    permissions (login-ID) 
    command. Enter y in the Additional Restrictions field, 
    then move to the Restricted Object List page of the form.
    You may restrict the following MASI-related objects:
    nmasi-path-parameters
    nmasi-terminal
    nmasi-trunk-group
    nmasi-tsc
    Detailed description of features
    AAR/ARS
    MMCX can take advantage of advanced routing features for voice-only calls to 
    the PSTN or a DEFINTY system private network. Users must enter the AAR/ARS 
    access code before the rest of the dialed digits. MASI will route the call over the 
    DEFINITY private network (AAR) or the public network (ARS), based on the 
    digits supplied by the MMCX user. 
    Routing patterns must contain only trunk groups that actually terminate on the 
    DEFINITY ECS. Calls from one MMCX to another do not use AAR/ARS. 
    Authorization codes are not supported. 
    Call Detail Recording
    Using the MASI link, DEFINITY is able to track call detail information for calls 
    made using MMCX terminals and interfaces. CDR records all calls originating 
    from or terminating at a MASI terminal. MASI CDR does not record ineffective 
    call attempts when all MASI paths are busy. 
    The Resource Flag value of 8 indicates a MASI call. This field appears in 
    unformatted, int-isdn, expanded and customized CDR formats. For formats other 
    than these, you can determine that a call involves a MASI terminal or trunk by the 
    TAC, dialed number or calling number fields.  
    						
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    The following are the CDR capabilities of MASI. Administration information is 
    under the heading ‘‘
    How to administer MASI’’ on page 208.
    nIncoming/Outgoing Trunk Call Splitting
    Call splitting does not produce separate records for MMCX calls that are 
    transferred or conferenced. 
    nIntraswitch CDR
    You can administer intraswitch CDR to monitor MASI terminals. To do 
    this, simply add the MASI terminal extension on the Intraswitch CDR 
    form. DEFINITY then monitors calls from MASI terminals to other MASI 
    terminals, and calls between MASI terminals and DEFINITY stations. 
    nCDR Privacy
    You can administer a MASI terminal for CDR Privacy. 
    nAccount Code Dialing and Forced Entry of Account Codes
    This is not supported for MASI terminals. Therefore, make sure the COR 
    you assign does not force entry of account codes.
    nTrunk CDR
    You can get call detail records for all incoming and outgoing calls made 
    over MMCX interfaces.
    Call redirection / Voice-messaging access 
    MMCX users can enter a DEFINITY extension, including an AUDIX hunt group, 
    Callmaster agent, attendant console or telephone as their coverage point. 
    If AUDIX is established as the MASI terminal’s coverage point, the MASI 
    terminal receives message waiting indication, and dials the AUDIX hunt group 
    extension to retrieve messages. Once connected to AUDIX, operation for the 
    MMCX user is the same as for a DEFINITY station user, including use of # to 
    identify the extension, if desired. 
    NOTE:
    It is not possible to determine the call coverage status of a MASI terminal. 
    DEFINITY tracks calls to MASI terminals that follow the autonomous coverage 
    path from the MASI terminal. MMCX calls redirected to DEFINITY stations 
    contain display information. 
    MASI terminals that dial AUDIX directly, or that place calls to MASI terminals 
    that cover to AUDIX, do not receive ringback if all AUDIX ports are busy. 
    Instead, these callers see a message that the called party is busy, and the call drops.  
    						
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    Transfer
    MASI terminals cannot transfer calls to DEFINITY stations, and cannot transfer a 
    call to another MASI terminal if the call involves a DEFINITY station. 
    Conferencing 
    Conferences can involve both MASI terminals and DEFINITY stations, and either 
    one may initiate the conference. DEFINITY stations participate in such 
    conferences in voice-only mode. If an MMCX user initiates a conference that 
    involves DEFINITY stations, the conference will drop when the initiator drops 
    from the call. If a DEFINITY station initiates the conference, that station may 
    drop without affecting the other conferees.
    Status tracking - terminals and trunks 
    DEFINITY ECS tracks the active/idle status of all MASI terminals, and monitors 
    traffic over MMCX interfaces. 
    Trunk groups
    For MASI purposes, there are two kinds of trunk groups: the ISDN-PRI trunk 
    groups that serve as paths for establishing calls between DEFINITY stations or 
    trunks and MASI terminals or interfaces, and the remote trunks that are interfaces 
    from the MMCX to other entities. Each MASI remote trunk group appears to the 
    switch as a single unit, with no concept of members within the group. 
    NOTE:
    You cannot test, busy out, or release MASI remote trunk groups, since you 
    cannot dial a MASI remote trunk TAC from the DEFINITY ECS. The TAC 
    merely identifies the trunk to the switch for status and CDR.
    You cannot administer MASI trunks as part of DEFINITY route patterns. 
    Interactions & Unsupported Features
    We can generalize feature interactions to some extent. For example, since there 
    are no buttons available to a MASI terminal, any feature that requires a button is 
    also not available. MASI cannot support features that require the user to dial a 
    trunk access code for a MASI remote trunk, or a feature access code other than 
    AAR/ARS. The MMCX dial plan may contain only those feature access codes 
    that are supported. 
    						
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    !CAUTION:
    DO NOT ADMINISTER the following features! The following features are not 
    supported for use over the MASI link, and Lucent Technologies cannot be responsible 
    for the results if you attempt to administer them. 
    Unsupported Call Center features
    nASAI — You must not administer a MASI terminal in an ASAI domain. 
    MASI terminals and MMCX trunks are not monitored by ASAI. It may be 
    possible for a MASI terminal to place a call to a DEFINITY station that is 
    part of an ASAI domain. ASAI will not be blocked from controlling this 
    call, but there may be unpredictable results. The same is true for calls 
    originating from an ASAI domain terminating at MASI terminals, and for 
    ASAI-monitored hunt groups that contain MASI terminals. 
    nAutomatic Call Distribution — You must not include a MASI terminal 
    extension as part of an ACD hunt group. You must not mix MASI 
    administration with anything related to ACD, including Outbound Call 
    Management and PASTE. 
    nCall Vectoring — You must not include MASI terminal extensions in any 
    step of a vector. 
    Unsupported Basic features
    nBridged Call Appearances — You must not administer a bridged 
    appearance that involves a MASI terminal. 
    nCall Coverage — You must not administer a MASI terminal in a 
    DEFINITY station’s coverage path. 
    nCall Forwarding — You must not forward a DEFINITY station to a MASI 
    terminal. 
    nCall Pickup — You must not administer a MASI terminal as part of a 
    pickup group. 
    nIntercom — You must not administer MASI terminals as members of any 
    type of intercom group.
    nManual Message Waiting — You must not administer a manual message 
    waiting button (man-msg-wt) with a MASI terminal as the referenced 
    extension.
    nManual Signaling — You must not administer a manual signaling button 
    (signal) with a MASI terminal as the referenced extension. 
    nNight Service — You must not administer a MASI terminal as a night 
    service destination. 
    						
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