Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
537 Command Permission Categories 
17
Field descriptions for page 1
Screen 55. Command Permission Categories 
Login Name
This display-only field shows the login to which these permissions apply. 
Display Admin. and Maint. Data
System Measurements
This field only appears for G3si systems.
Administer Stations
Valid entries Usage
y/n
Enter y to allow a user to use the display, list, monitor, status, 
and schedule commands and also change their own passwords 
and schedule reports.
Valid entries Usage
y/n
Enter y to allow a user to use the list measurements 
commands. 
Valid entries Usage
y/n
Enter y to allow a user to add, change, duplicate, or remove 
stations, data modules and associated features, such as 
abbreviated dialing, vectors, and routing tables.
change permissions angi3 Page 1 of 3
                           COMMAND PERMISSION CATEGORIES
                             Login Name: angi3
   COMMON COMMANDS
                  Display Admin. and Maint. Data? n
                             System Measurements? n
   ADMINISTRATION COMMANDS
         Administer Stations? n Administer Features? n
           Administer Trunks? n Administer Permissions? n
     Additional Restrictions? n
   MAINTENANCE COMMANDS
           Maintain Stations? n       Maintain Switch Circuit Packs? n
             Maintain Trunks? n      Maintain Process Circuit Packs? n
            Maintain Systems? n  Maintain Enhanced DS1? n  
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
538 Command Permission Categories 
17
Administer Features
Use caution when assigning this permission to a user.
Administer Trunks
Give this permission only to users who are very familiar with these features.
Administer Permissions
This permission only applies to super-user logins.
Additional Restrictions
Use page 2 and 3 to add objects (up to 40) that this user cannot manipulate. If an 
object appears on the Additional Restrictions page, users cannot display, add, 
change, or do anything else with that object. 
Maintain Stations
You can only enter a value in this field if the Station and Trunk MSP field is set to 
y on the System Parameters Customer-Options
 screen. Valid entries Usage
y/n
Enter y to allow a user to administer feature-related 
parameters, such as coverage paths, class of service, class of 
restriction, system parameters, authorization codes, and 
security. 
Valid entries Usage
y/n
Enter y to allow a user to administer AAR/ARS, trunk groups, 
remote access, and route patterns. 
Valid entries Usage
y/n
Enter y to allow a user to administer logins and command 
permissions.
Valid entries Usage
y/n
Enter y to create additional restrictions, and to have the 
second and third pages of this screen appear.
Valid entries Usage
y/n
Enter y to allow a user to perform station maintenance. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
539 Command Permission Categories 
17
Maintain Switch Circuit Packs
You can only enter a value in this field if the Station and Trunk MSP field is set to 
y on the System Parameters Customer-Options
 screen.
Maintain Trunks
You can only enter a value in this field if the Station and Trunk MSP field is set to 
y on the System Parameters Customer-Options
 screen.
Maintain Process Circuit Packs
You can only enter a value in this field if the Processor and System MSP field is 
set to y on the System Parameters Customer-Options
 screen. 
Maintain Systems
You can only enter a value in this field if the Processor and System MSP field is 
set to y on the System Parameters Customer-Options
 screen. 
Maintain Enhanced DS1
You can only enter a value in this field if the DS1 MSP field is set to y on the 
System Parameters Customer-Options
 screen. Valid entries Usage
y/n
Enter y to allow a user to perform circuit pack maintenance.
Valid entries Usage
y/n
Enter y to allow a user to perform trunk maintenance.
Valid entries Usage
y/n
Enter y to allow a user to perform processor maintenance.
Valid entries Usage
y/n
Enter y to allow a user to perform system maintenance.
Valid entries Usage
y/n
Enter y to allow a user to perform enhanced DS1 maintenance. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
540 Console Parameters 
17
Field descriptions for page 2
Screen 56. Command Permission Categories—Restricted Object List screen
Pages 2 and 3 of this screen are identical, and allow you to specify up to 40 objects 
that this user cannot access. These pages do not appear unless you set both the 
Administer Station and Additional Restrictions fields to y on page 1 of this screen. 
If you want to limit a user’s permissions beyond those on page 1, enter the objects 
in this list. For example, if you want a user to be able to add and change stations, 
but not Vector Directory Numbers (VDN), in the Administer Stations and 
Additional Restrictions fields, type 
y. Then on page 2, type vdn as a restricted 
object.
Console Parameters
This screen administers attendant console group parameters. This includes basic 
parameters for Centralized Attendant Service (CAS) and Inter-PBX Attendant 
Service (IAS). A list of the administered attendant consoles also displays on this 
screen.
change permissions angi3 Page 2 of 3 
                           
COMMAND PERMISSION CATEGORIES
                              RESTRICTED OBJECT LIST
_______________________ ______________________
           _______________________        ______________________
           _______________________        ______________________
           _______________________        ______________________
           _______________________        ______________________
           _______________________        ______________________
           _______________________        ______________________
           _______________________        ______________________
           _______________________        ______________________
           _______________________        ______________________ 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
541 Console Parameters 
17
Field descriptions for page 1
Screen 57. Console Parameters — Default Attendant Group
Attendant Group Name
Enter a name for the attendant group. 
COS
Enter a class of service (COS) number that reflects the desired features for all your 
attendant consoles. You can override this COS, by assigning a different COS on 
the individual Attendant screen.
COR
Enter the class of restriction (COR) number that reflects the desired features for 
the attendant. You can override this COR, by assigning a different COR on the 
individual Attendant screen.
Calls In Queue Warning
Enter the number of incoming calls that can be in the attendant queue before the 
console’s second Call Waiting lamp lights. The console’s first Call Waiting lamp 
lights when any incoming calls are waiting to be answered. The second lamp 
lights when the number of calls waiting equals the value you entered in the Calls 
in Queue Warning field.
Attendant Lockout
Attendant Lockout prevents an attendant from re-entering a multiple-party 
connection held on the console unless recalled by a telephone user.
change console-parameters                                       Page   1 of   4
                              CONSOLE PARAMETERS
         Attendant Group Name: OPERATOR
                          COS: 0                                  COR: 0
       Calls in Queue Warning: 5                    Attendant Lockout? y
        Ext Alert Port (TAAS):
                          CAS: none
                     Night Service Act. Ext.:
                 IAS (Branch)? n              IAS Tie Trunk Group No.:
         IAS Att. Access Code:                  Alternate FRL Station:
Backup Alerting? n DID-LDN Only to LDN Night Ext? n 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
542 Console Parameters 
17
Attendant Lockout provides privacy for parties on a multiple-party call held on the 
console. The held parties can hold a private conversation without interruption by 
the attendant.
Ext Alert Port (TAAS)
Enter the seven-digit port number assigned to the external alerting device. This 
supports the Night Service — Trunk Answer From Any Station feature.
NOTE:
Place an X in this field to indicate that there is no hardware associated 
with this port assignment. If an 
X is used here, you must also fill in the Ext 
Alert (TAAS) Extension field.
Ext Alert (TAAS) Extension
Appears only when an 
X is entered in the Ext Alert Port (TAAS) field. This 
extension is used by the Terminal Translation Feature (TTI) to assign a port to the 
Ext Alert Port from a station on the Ext Alert port during system installation or 
provisioning. Once a port is assigned (either via TTI or by changing the Ext Alert 
Port field from the G3-MA or other manager terminal) the extension is 
automatically removed and treated as unassigned.
CAS
The CAS Main or Branch features must be enabled on the System- Parameters 
Customer-Options screen for either of these features to be functional here.
Valid entries Usage
y/n
Enter y to activate Privacy — Attendant Lockout. If y is 
entered, the attendant is prohibited from reentering a 
conference call that has been placed on hold unless recalled by 
a phone user on the call.
Valid entries Usage
main
branch
none
 
QSIG-mainCan be used if, on the System-Parameters Customer-Options 
screen, the Centralized Attendant field is 
y. Indicates all 
attendants are located on the main PBX.
QSIG-branchCan be used if, on the System-Parameters Customer-Options 
screen, the Centralized Attendant field is 
y. Indicates there are 
no local attendants and routes to the main PBX. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
543 Console Parameters 
17
RLT Trunk Group No.
Appears only when 
branch is entered in the CAS field. Enter the trunk group 
number corresponding to the Release Link Trunk (RLT) trunk group to the main 
location when supporting CAS Branch service.
CAS Back-Up Ext.
This field handles attendant-seeking calls if the RLT trunk group to the CAS Main 
switch is out of service or if CAS Back-Up is activated. This field must be 
explicitly defined as an extension in the dial plan. Neither a prefixed extension nor 
a VDN extension is allowed. Appears only when 
branch is entered in the CAS 
field.
AAR/ARS Access Code
Appears if the CAS field is 
QSIG-branch. An optional field that contains an 
AAR/ARS access code to route to the main PBX, if needed.
Night Service Act. Ext.
This is a display-only field. It contains the extension of the current night service 
activation station, if any. Such a station is administered by assigning it a 
night-serv button.
IAS (Branch)
Enables or disables Inter-PBX Attendant Service (IAS) Branch feature. Does not 
appear if, on the System-Parameters Customer-Options screen, the Centralized 
Attendant field is 
y.
NOTE:
CAS and IAS cannot both be active at the same time.
Valid entries Usage
An extension number for a station
individual attendant console
hunt group
TEG
Valid entries Usage
0 
- 9, *, #
blankEnter up to 4 digits. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
544 Console Parameters 
17
QSIG CAS Number
Appears if the CAS field is 
QSIG-branch. Contains the complete number of the 
attendant group at the main switch, or a vector directory number (VDN) local to 
the branch switch. This field cannot be left blank.
IAS Tie Trunk Group No.
Enter the number of the tie trunk group to the main for the IAS (Branch). This 
entry is required when IAS Branch is 
y. Does not appear if, on the 
System-Parameters Customer-Options screen, the Centralized Attendant field is 
y.
IAS Att. Access Code
Enter the extension number of the attendant group at the main switch. This entry 
is required when IAS Branch is 
y. Does not appear if, on the System-Parameters 
Customer-Options screen, the Centralized Attendant field is 
y.
Alternate FRL Station
This is a display-only field. It displays the extension of the alternate facility 
restriction level (FRL) activation station.
Backup Alerting
Indicates whether or not system users can pick up alerting calls if the attendant 
queue has reached its warning state.
DID-LDN Only to LDN Night Ext.
Valid entries Usage
0 
- 9Enter up to 20 digits.
Valid entries Usage
y
Enter y to allow only listed directory number (LDN) calls to go 
to the listed directory night service extension.
n Enter n if you want all attendant seeking calls to route to the 
LDN night service extension. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
545 Console Parameters 
17
Field descriptions for page 2
Screen 58. Console Parameters — Default Attendant Group
Timed Reminder on Hold (sec)
Enter the time in seconds that a call remains on hold at the console before the 
attendant is alerted. In a CAS arrangement, the main and the branch consoles 
(when administered) should be administered the same.
Return Call Timeout (sec)
Enter the time in seconds before a split away call (call extended and ringing a 
station or otherwise split away from the console) returns to the console. Be sure to 
allow five seconds for each ring at all points in a coverage path to ensure the entire 
path is completed before the call returns to the console.
Time In Queue Warning (sec)
Enter the number of seconds a call can remain in the attendant queue before 
activating an alert.
No Answer Timeout (sec)
Enter the number of seconds a call to the attendant can remain unanswered 
without invoking a more insistent sounding tone. Be sure to allow five seconds for 
each ring at all points in a coverage path to ensure the entire path is completed 
before the call returns to the console.
change console-parameters                                       Page   2 of   4
                              CONSOLE PARAMETERS
TIMING
  Time Reminder on Hold (sec): 10           Return Call Timeout (sec): 10
  Time in Queue Warning (sec):
  INCOMING CALL REMINDERS
      No Answer Timeout (sec): 20                      Alerting (sec): 40
                               Secondary Alert on Held Reminder Calls? y
ABBREVIATED DIALING
     List1: group    1        List2:                   List3:
            SAC Notification? n
                           COMMON SHARED EXTENSIONS
            Starting Extension:                  Count: 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
546 Console Parameters 
17
Alerting (sec)
Enter the number of seconds after which a held or unanswered call is disconnected 
from an attendant loop and routed to another attendant or night service
Secondary Alert on Held Reminder Calls?
List1, List2, List3
You can assign up to 3 abbreviated dialing lists to each attendant. However, you 
cannot assign a personal list to an attendant.
SAC Notification
Enables or disables Enhanced Attendant Notification for Send All Calls.
Common Shared Extension—Starting 
Extension
These extension numbers can be used by the attendant to park calls.
Common Shared Extension—Count
Enter a number to indicate the number of consecutive extensions, beginning with 
the Start Extension to be used as common, shared extensions. For example, if you 
enter a starting extension of 4300 and a count of 3, the system provides three 
consecutive extension numbers (4300, 4301, and 4302) for parking calls.
Valid entries Usage
y
 Enter y to begin attendant alerting for Held Reminder Calls 
with secondary alerting.
nEnter n to have held reminder calls alert the attendant the 
same as normal calls. Normal calls start with primary alerting 
and switch to secondary alerting when the No Answer 
Timeout expires.
Valid entries Usage
enhanced
Allows the attendant to access the enhanced system 
abbreviated dialing list.
groupAllows the attendant to access the specified group abbreviated 
dialing list. You also must enter a group number.
systemAllows the attendant to access the system abbreviated dialing 
list.