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Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

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    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1
    April 2000
    Features and technical reference 
    1257 Call Detail Recording 
    20
    6 (E) Identifies calls that are not recorded because of resource exhaustion. A 
    record with this condition code is generated for calls that are routed to the 
    attendant or calls that require CDR to overwrite records. This also includes 
    ISDN calls that did not complete at the far end, for which the Q.931 message 
    included a cause value. It does not include ISDN calls that receive inband 
    tones. 
    The record includes the time and duration of the outage.
    7 (G) Identifies calls served by the AAR or ARS Selection feature.
    8 (H) Identifies calls which have been served on a delayed basis via the Ringback 
    Queuing feature.
    9 (I) Identifies an incoming or tandem call, or an incoming or tandem NCA-TSC.
    A Identifies an outgoing call.
    B Identifies an adjunct-placed outgoing call.
    C (L) Identifies a conference call. For trunk CDR, a separate call record with this 
    condition code is produced for each incoming or outgoing trunk serving the 
    conference connection. The only extension recorded for a conference call is 
    the conference call originator, provided ITCS and OTCS are disabled. For 
    intraswitch CDR, if the originator is optioned for intraswitch, each time the 
    originator dials a non-trunk party a separate call record is produced with this 
    condition code, provided ITCS is disabled. If the originator is not optioned 
    for intraswitch CDR, a separate record with this condition code is produced 
    for each intraswitch party dialed.
    E (N) An ineffective call attempt due to facilities not being available, such as all 
    trunks are busy and either no queuing exists or the queue is full on an 
    outgoing call, or the called extension is busy or unassigned for an incoming 
    call attempt. This also means an ISDN Call By Call Service Selection call 
    was unsuccessful because of an administered trunk usage allocation plan. 
    Incoming trunk calls to a busy terminal do not generate a CDR record.
    F Identifies an ineffective call attempt because of either insufficient calling 
    privileges of the originator (assigned per FRL), ISDN calls rejected by the 
    switch due to an NSF mismatch, or an authorization mismatch which 
    prevents the completion of a data call.
    G Indicates a call terminating to a ringing station.
    Table 45. Condition Codes  — Continued
    Condition
    Codes Description
    Continued on next page 
    						
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    If the trunk-group CDR Reports field is set to ring, CDR records the ring 
    time to answer or abandon for incoming calls originated by the trunk 
    group. In addition, CDR indicates if the incoming destination is busy. This 
    record is separate from the normal call duration record printed for an 
    answered call. This information is indicated by the condition code.
    When an incoming call originated by a trunk group with this option set is 
    terminated to an internal destination, the call is tracked from the time 
    ringing feedback is given to the originator. If the call is answered, a CDR 
    record is printed with the condition code “G” and the duration reflects the 
    time between the start of ringing and the answer of the call. If the call is 
    abandoned before being answered, the system prints a record with the 
    condition code “H” and the duration reflects the time between the start of 
    ringing and the time the call was abandoned. If the destination is busy, a 
    CDR record is printed with the condition code “I” and a duration of 0.
    nCondition Code overrides
    If two condition codes apply to the same call, one code overrides the other. 
    The matrix below, Ta b l e  4 6
    , defines the overrides. To use this matrix, 
    assume that condition codes 7 and A apply to the same call. To find the 
    condition code that overrides, look at the point of where row 7 intersects 
    column A (or where row A intersects column 7). In this case, condition 
    code 7 overrides. H Indicates that a ringing call has been abandoned.
    I Indicates a call terminated to a busy station.
    J Indicates an incoming trunk call that is a new connection using ANF-PR 
    (Additional Network Feature–Path Replacement, see QSIG) or DCS with 
    Rerouting.
    K Indicates an outgoing trunk call that is a new connection using ANF-PR 
    (Additional Network Feature–Path Replacement, see QSIG) or DCS with 
    Rerouting.
    Table 45. Condition Codes  — Continued
    Condition
    Codes Description
    Continued on next page 
    						
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    Table 46. Condition Code Override Matrix
    CONDITION CODE
    0146789ABCEFJK
    0N
    A0460N
    AN
    AN
    ABCN
    AN
    AN
    AN
    A
    10 N
    A461N
    A91BCEN
    AJK
    444N
    A6444444N
    AN
    AJK
    6666N
    A6666666666
    70146N
    A797BCEFJ K
    8N
    AN
    A467N
    AN
    A8BCEN
    AN
    AK
    9N
    A9469N
    AN
    AN
    AN
    ACE F N
    AN
    A
    AN
    A14678N
    AN
    ABCE F N
    AN
    A
    BBB4 6 BBN
    ABN
    ABE F N
    AK
    CCC4 6 CCCCBN
    AN
    AN
    AJK
    EN
    AEN
    A6 EEEEEN
    AN
    AN
    AEE
    FN
    AN
    AN
    A6FN
    AFFFN
    AN
    AN
    AFF
    JN
    AJJ6JN
    AN
    AN
    AN
    AJEFN
    AN
    A
    KN
    AKK6 KKN
    AN
    AN
    AKE F N
    AN
    A 
    						
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    nDate
    You can include the date in customized records only. The format is based 
    on the value of the CDR Date Format field on the CDR System Parameters 
    form.
    nDialed Number (dialed-num) — up to 23 digits
    This field contains the number dialed. If it is an outgoing call, the field 
    contains the number dialed by a system user. If it is an incoming call, the 
    field contains the extension that was dialed (or implied, as in Dialed 
    Number Identification System). If more than 18 digits are dialed, the least 
    significant digits (starting from the right) are truncated.
    If CDR Privacy is active for the calling number and this is an outgoing call, 
    the trailing digits of the dialed number are blank in the call record. If more 
    than 18 digits are dialed, the system truncates the dialed number to 18 
    digits, then blanks the administered number of digits.
    For an outgoing (or originating) NCA-TSC or tandem NCA-TSC, this field 
    contains the dialed digits used to establish a route to a far-end switch. It 
    contains the extension of the local extension used as the NCA-TSC 
    endpoint when it is for a terminating NCA-TSC. For an unsuccessful 
    NCA-TSC, this field is blank.
    The # sign (or E for some formats) may appear in this field in the following 
    cases for both ARS and TAC calls.
    — When the user dials 
    # at the end of digit dialing
    — If an outgoing call experiences an interdigit-timeout interaction with 
    the ARS Analysis table
    — When a user dials a TAC for a Look Ahead Interflow (LAI). For 
    example: A successful LAI to  1001 where 1001 is the 
    remote VDN extension will yield 1001E or 1001# in the Dialed 
    Number field. The # or E is used by the vector processing software 
    to indicate the end of dialing.
    You can eliminate the # or E as the last digit of the CDR record using the 
    CDR System Parameters form.
    nDuration (duration or sec-dur) — 4 digits
    This is the duration of the call, recorded in hours (0–9), minutes (00–59), 
    and to tenths of minutes (0–9). Calls are rounded down in 6-second 
    increments. Therefore, a call of 5-second duration will be indicated as 0 
    duration. If 9999 appears in this field, this call was in progress when a time 
    change was made in the switch.
    You can use the customized record format to have the duration reported in 
    hours/minutes/seconds. This field is called sec_dur. 
    						
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    nFeature Flag (feat-flag) — 1 digit
    The feature flag indicates whether a call received network answer 
    supervision, and if the call was interworked in the network. The call 
    duration starts at the point of receiving the network answer.
    You can administer the feature flag (on the CDR System Parameters form) 
    to reflect whether an outgoing ISDN call was reported as interworked by 
    the network.
    — A 0 in this field indicates a voice call without network answer 
    supervision, or NCA-TSC not established.
    — A 1 in this field indicates a data call without network answer 
    supervision.
    — A 2 in this field indicates a voice call with network answer 
    supervision, but interworked.
    — A 3 in this field indicates a data call with network answer 
    supervision, but interworked.
    — A 4 in this field indicates a voice call with network answer 
    supervision.
    — A 5 in this field indicates a data call with network answer 
    supervision.
    If the feature flag indicates that the call received network answer 
    supervision, then the time of answer is accurate, and the recorded duration 
    is also accurate. If a call does not receive network answer supervision, or 
    receives answer supervision but is interworked with non-ISDN trunks, the 
    time of answer is not necessarily accurate. Therefore the recorded duration 
    for these calls may also not be entirely accurate.
    Calls are considered data calls if they use a conversion resource (such as a 
    modem) and/or originate or terminate on a data module.
    nFormat Code — 2 digits
    This field contains 2 values: 00 is no PPM; 03 denotes a PPM count in the 
    digits record.
    nFRL — 1 digit
    FRLs, numbered 0–7, are associated with the AAR and ARS features and 
    define calling privileges. The information contained in this field is as 
    follows:
    — If the call is an outgoing call and an authorization code is not used to 
    make the call, this field contains the originating telephone user’s 
    FRL. 
    						
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    — If the call is an outgoing call and an authorization code is used to 
    make the call, this field contains the FRL associated with the dialed 
    authorization code.
    — If the call is an incoming or tandem call, this field contains the FRL 
    assigned to the incoming trunk group.
    — If the call is an incoming tandem tie trunk call, this field contains 
    either the FRL assigned to the tandem tie trunk or the raveling class 
    mark (TCM) sent with the tandem tie trunk call, depending on 
    which was used to complete the call. On ISDN calls, this field 
    always contains the TCM, if it was received.
    You can administer CDR so that disconnect information appears in this 
    field in place of the FRL. If you do this, for trunk CDR, the following 
    disconnect information appears:
    For intraswitch CDR, the following call disconnect data appears in this 
    field in place of the FRL data:
    nIncoming Circuit Identification (in-crt-id) — 3 digits
    This field contains the member number of a trunk within a trunk group 
    used for an incoming call. For outgoing calls, this field is blank. Tandem 
    calls contain both incoming and outgoing circuit id-numbers.
    The format of this field varies from record to record. For printer, Teleseer 
    and 59-character formats, the numbers appear inverted on the record. For 
    example, the circuit ID 123 appears as 231 (tens, units, hundreds). If you 
    want to change this to appear in hundreds, tens, units format (123), use the 
    Modified Circuit ID Display field on the CDR System Parameters form.
    nIncoming TAC (in-trk-code) — 4 digits
    This field contains the access code of the incoming trunk group.
    Data Meaning
    0 Cannot determine who dropped first
    1 Switch party dropped first
    2 CO dropped first
    3 Maintenance seized the trunk
    Data Meaning 
    0 Cannot determine who dropped first
    1 Calling number dropped first
    2 Dialed number dropped first 
    						
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    nINS (3 digits)
    This field specifies the ISDN Network Service requested for a call. This 
    field applies only to ISDN calls. Each Network Specific Facility has a 
    corresponding INS value, shown in Ta b l e  4 7
    .
    This field also appears as ISDN NSV (Network Service Value).
    nISDN CC
    The call charge supplied by the ISDN advice of charge function (see 
    ‘‘
    Receiving call-charge information’’ on page 446).
    nISDN NSV
    See INS.
    nIXC Code
    — Non-ISDN Formats — 1 digit hexadecimal
    Interexchange Carrier (IXC) codes,1–F hexadecimal, indicate the 
    carrier used on the call. This information is sent to the CDR output 
    device in ASCII code as a hexadecimal representation (for example, 
    ASCII “F” equals “15”).
    Table 47. Network Specific Facility to INS Mapping
    Network Specific Facility INS Value
    OUTWATS Band 0
    OUTWATS Band 1–25533
    34–288
    Network Operator 324
    Presubscribed Common Carrier Operator 325
    Software Defined Network (SDN) 352
    MEGACOM 800 353
    MEGACOM 354
    INWATS 355
    Maximum Banded WATS 356
    ACCUNET Digital Service 357
    AT&T Long Distance Service 358
    International 800 359
    Multiquest 367 
    						
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    Users must dial an IXC access number to access a specific common 
    carrier for a call. In the US, this number is in the form 10XXX, 950 
    — 1XXX, or any 8–11 digit number. The IXC access numbers 
    applicable at a given location are associated with an IXC code on the 
    Inter-Exchange Carrier Codes form.
    When ARS is used, and a route pattern inserts one of the 
    administered IXC codes, the report contains the associated IXC 
    code. If no IXC access number is used, or the carrier is selected at 
    the CO, the report contains a 0.
    — ISDN formats — 3 or 4 digits
    With an ISDN record format, this field is a 3 or 4-digit field that 
    identifies the actual IXC used on an ISDN call. This information is 
    determined from the route pattern administration. For AAR and 
    ARS calls, the 3-digit IXC value is administered in the route pattern 
    for all ISDN calls. If a user dials an IXC code with a 10XXX format 
    as administered on the Inter-Exchange Carrier Codes form, the CDR 
    record contains only the last 3 digits (4 for Enhanced). If a user dials 
    a 7-digit IXC code, this field contains a 0.
    nLine Feed — 1 character
    The ASCII line feed character follows a carriage return to terminate CDR 
    records.
    nMA-UUI — 1 digit
    Message Associated User-to-User Signaling shows the number of ISDN 
    messages containing user data sent on an outgoing call. Data in this field 
    can range from 0 to 9.
    nNode Number (node-num) — 2 digits
    This field identifies the DCS node number of a switch within a DCS 
    arrangement. The number output is the same as the node number on the 
    Dial Plan form (the local id).
    nNull — 1 character
    The NULL is used to terminate and divide CDR Records (usually in 
    triplets) when needed by the receiving adjunct.
    nOutgoing Circuit Identification (out-crt-id) — 3 digits
    For outgoing calls, this field contains the member number of the trunk 
    within a trunk group used. This field is blank for incoming calls. Tandem 
    calls include both incoming and outgoing circuit id numbers. For outgoing 
    and tandem NCA-TSCs, this field contains the signaling group used to 
    carry the NCA-TSC. 
    						
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    The format of this field varies from record to record. For printer, Teleseer 
    and 59-character formats, and the ISDN and enhanced forms of those 
    records, the numbers appear inverted on the record. For example, the circuit 
    ID 123 appears as 231 (tens, units, hundreds). If you want to change this to 
    appear in hundreds, tens, units format (123), use the Modified Circuit ID 
    Display field on the CDR System Parameters form.
    nPacket Count (tsc_ct) — 4 digits
    For ISDN TSCs, this field contains the number of ISDN-PRI USER INFO 
    messages sent, received, or (for tandem TSCs) passing through the switch.
    nPPM
    Periodic Pulse Metering (PPM) contains pulse counts transmitted over the 
    trunk line from the serving CO. These are used to determine call charges.
    nResource Flag (res_flag) — 1 digit
    Indicates whether the call was circuit switched or packet switched, whether 
    a conversion resource was used, or if the call involved a MASI terminal or 
    trunk.
    — 0 — circuit switched, no conversion device used
    — 1 — packet switched, no conversion device used
    — 2 — circuit switched, conversion device used
    — 3 — packet switched, conversion device used
    —8 — MASI call
    nSec-dur 
    For customized records only, this field allows you to set the duration field 
    to display seconds instead of tenths of minutes.
    nSpace — up to 40 characters
    The ASCII space character separates other CDR fields or fills unused 
    record locations.
    nTSC-Count (tsc_ct)
    This is the customized name for Packet Count. See Packet Count.
    nTSC Flag (tsc_flag) — 1 digit
    This field describes call records that pertain to temporary signalling 
    connections. When not equal to 0, this field will indicate the status of the 
    TSC. Ta b l e  4 8
     presents the TSC Flag encoding. 
    						
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    Table 48. Encoding for TSC Flag 
    Encoding Meaning
    0 Circuit-switched call without TSC requests
    1–3 Reserved 
    4 Call Associated TSC requested and accepted in response to SETUP, no 
    congestion control (applicable to originating node). Call Associated 
    TSC received and accepted via SETUP, no congestion control 
    (applicable to terminating node).
    5 Call Associated TSC received and accepted via SETUP, congestion 
    control (applicable to terminating node).
    6 Call Associated TSC requested, accepted after SETUP, no congestion 
    control (applicable to originating node). Call Associated TSC received 
    and accepted after SETUP, no congestion control (applicable to 
    terminating node).
    7 Call Associated TSC received and accepted after SETUP, congestion 
    control (applicable to terminating node).
    8 Call Associated TSC requested, rejected (rejection came from outside 
    the local switch).
    9 Call Associated TSC requested, rejected (rejection came from the local 
    switch, that is, lack of resource).
    A Non Call Associated TSC received, accepted, no congestion control 
    (applicable to terminating node). Non Call Associated TSC received, 
    accepted, no congestion control (applicable to terminating node).
    B Non Call Associated TSC requested, accepted, congestion control 
    (applicable to originating node). Non Call Associated TSC received, 
    accepted, congestion control (applicable to terminating node).
    C Non Call Associated TSC requested, rejected (rejection came from 
    outside the local switch).
    D Non Call Associated TSC requested, rejected (rejection came from the 
    local switch, that is, lack of resource).
    E Reserved for future use.
    F Reserved for future use.
    Continued on next page 
    						
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