Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
527 Class of Restriction 
17
Fully Restricted Service
NOTE:
If this field is enabled, the APLT field must be n.
Category For MFC ANI
The Category for MFC ANI field always controls categories for Russian signaling 
trunks. It also may control categories for R2-MFC signaling trunks, depending on 
what value is in the Use COR for Calling Party Category field on the 
system-parameters multi-frequency screen.
The Calling Party Category digit administered in this field is included as part of 
the ANI information sent to the Central Office on request using R2-MFC 
signaling.
Hear VDN of Origin Announcement
Send ANI for MFE
Only applicable for Spain. Valid for 2/6 signaling, but not 2/5 signaling. The 
following field appears only if Expert Agent Selection (EAS) is enabled on the 
Feature-Related System-Parameters screen.
Valid entries Usage
y/n
 When y entered for a given COR, stations assigned that COR 
will not have access to the public network for either incoming 
or outgoing calls.
Valid entries Usage
1
 –10  Used in other than U.S.
Valid entries Usage
y/n
 Enter y if users with this COR can receive VDN of Origin 
messages.
Valid entries Usage
y
 Enter y to enable Automatic Number Identification (ANI). When 
the value is 
y, the switch sends the calling party’s number to the 
public or IBERCOM network so that charges will be broken 
down by line. 
nIf this value is n, charges are not itemized by line, and your 
company will receive a single bill for the total number of calls 
made (block charging). 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
528 Class of Restriction 
17
Add/Remove Agent Skills
MF ANI Prefix
Defines the prefix to apply to an extension number when ANI is sent to the CO. 
This overrides any ANI prefix administered on the Multifrequency Signaling 
screen. This does not apply when ANI is tandemed through the switch on tandem 
calls. This field also applies to the ANI for the switch when the originating side is 
a trunk and there was no ANI.
Automatic Charge Display
Hear System Music on Hold
PASTE (Display PBX Data on telephone)
Valid entries Usage
y/n
 Enter y to allow users with this COR to add and remove skills. 
Valid entries Usage
1–7 digits  If you want the entire number to display on the receiving end, 
enter all digits except the extension number. 
Valid entries Usage
y/n
 Enter y if you use Advice of Charge or Periodic Pulse Metering 
and you want call charges to display automatically on users’ 
display sets. Not available in the U.S.
Valid entries Usage
y/n
 Enter y to allow the Music on Hold feature to be activated by 
a telephone. 
Valid entries Usage
y/n
Enter y to download all lists. Enter n to disallow the PASTE 
feature.  
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
529 Class of Restriction 
17
Automatic Charge Display
Shows the cost of an active outgoing call using Periodic Pulse Metering (PPM) or 
ISDN Advice of Charge (AOC) on Digital Communications Protocol (DCP) or 
Lucent BRI stations.
Can Be Picked Up By Directed Call Pickup
Can Use Directed Call Pickup
Group Controlled Restriction
Determines if the current COR is under controlled restriction. This field can help 
troubleshoot problems by first checking its value.
Valid entries Usage
y
Displays call charges during and at the end of the call.
nCall charges can be seen if users press the DISP-CHRG button 
before the call drops.
Valid entries Usage
y/n
Enter y to allow this Station’s or EAS agent’s calls to be 
picked up by using the Directed Call Pickup Up feature. 
Before you can set this field to y, you must set Directed Call 
Pickup on the Feature-Related System Parameters screen to 
y.
Valid entries Usage
y/n
 Enter y to allow the station, attendant, or EAS agent to pick up 
calls using the Directed Call Pickup feature. Set Directed Call 
Pickup on the Feature-Related System Parameters screen to 
y 
to set this field to 
y.
Valid entries Usage
active
  indicates the COR is controlled restricted
inactive  indicates the COR is not controlled restricted 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
530 Class of Restriction 
17
Field descriptions for page 2
Screen 50. Class of Restriction screen 
MF Incoming Call Trace
Brazil Collect Call Blocking
 For Brazil only
Block Transfer Display 
Valid entries Usage
y/n
Enter y to allow assignment of a Call Trace COR to a station. 
DEFINITY ECS then generates an MFC backward signal 
(administered on the System-Parameters 
Multifrequency-Signaling screen) during call setup instead of 
the “free” signal. This triggers the central office to collect trace 
information before releasing the calling party, if the terminating 
station’s COR has this feature set to 
y.
Valid entries Usage
y/n
 Enter y to permit all Brazilian trunks calls that terminate to a 
station to send back a double answer to the CO. This double 
answer tells the CO that this particular station cannot accept 
collect calls. The CO then tears down the call if it is a collect 
call. Set Country on the trunk group screen to 
23 and set this 
field to 
y.
Valid entries Usage
y/n
 Enter y to prevent users of DCP, Hybrid, ISDN-BRI, or 
wireless display telephones from receiving a confirmation 
message when they transfer a call.
change cor 10 Page 2 of 4
CLASS OF RESTRICTION
MF Incoming Call Trace? n Brazil Collect Call Blocking? n
Block Transfer Display? n 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
531 Class of Restriction 
17
Field descriptions for page 3
Screen 51. Class of Restriction screen
CALLING PERMISSION 
Field descriptions for page 4
Screen 52. Class of Restriction Valid entries Usage
y/n
A y means an originating facility assigned this COR can be 
used to call facilities assigned this COR. Enter 
n for each COR 
number (0 through 95) that cannot be called by the COR being 
implemented.
change cor 10                                                   Page 3 of 4
CLASS OF RESTRICTION
CALLING PERMISSION (Enter y to grant permission to call specified COR)
  0? n     12? n     24? n     36? n     48? n     60? n    72? n     84? n
  1? n     13? n     25? n     37? n     49? n     61? n    73? n     85? n
  2? n     14? n     26? n     38? n     50? n     62? n    74? n     86? n
  3? n     15? n     27? n     39? n     51? n     63? n    75? n     87? n
  4? n     16? n     28? n     40? n     52? n     64? n    76? n     88? n
  5? n     17? n     29? n     41? n     53? n     65? n    77? n     89? n
  6? n     18? n     30? n     42? n     54? n     66? n    78? n     90? n
  7? n     19? n     31? n     43? n     55? n     67? n    79? n     91? n
  8? n     20? n     32? n     44? n     56? n     68? n    80? n     92? n
  9? n     21? n     33? n     45? n     57? n     69? n    81? n     93? n
 10? n     22? n     34? n     46? n     58? n     70? n    82? n     94? n
 11? n     23? n     35? n     47? n     59? n     71? n    83? n     95? n
change cor 10                                                    Page 4 of 4
CLASS OF RESTRICTION
SERVICE OBSERVING PERMISSIONS
(Enter y to grant permission to service observe specified COR)
  0? n     12? n     24? n     36? n     48? n     60? n    72? n     84? n
  1? n     13? n     25? n     37? n     49? n     61? n    73? n     85? n
  2? n     14? n     26? n     38? n     50? n     62? n    74? n     86? n
  3? n     15? n     27? n     39? n     51? n     63? n    75? n     87? n
  4? n     16? n     28? n     40? n     52? n     64? n    76? n     88? n
  5? n     17? n     29? n     41? n     53? n     65? n    77? n     89? n
  6? n     18? n     30? n     42? n     54? n     66? n    78? n     90? n
  7? n     19? n     31? n     43? n     55? n     67? n    79? n     91? n
  8? n     20? n     32? n     44? n     56? n     68? n    80? n     92? n
  9? n     21? n     33? n     45? n     57? n     69? n    81? n     93? n
 10? n     22? n     34? n     46? n     58? n     70? n    82? n     94? n
 11? n     23? n     35? n     47? n     59? n     71? n    83? n     95? n 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
532 Class of Service 
17
SERVICE OBSERVING PERMISSION
Class of Service
This screen administers access permissions for call processing features that 
require dial code or feature button access.
NOTE:
Class of Service (COS) does not apply to trunk groups except for the 
Remote Access feature.
A COS assignment defines whether or not a telephone user may access or use the 
following features and functions. Up to 16 different COS numbers may be 
administered (0–15).
Screen 53. Class of Service screen Valid entries Usage
y/n
A y grants permission to observe specific CORs. Enter n for 
each COR number (0 through 95) that cannot be observed by 
the COR being implemented.
change cos                                                            Page 1 of 1
CLASS OF SERVICE
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
    Auto Callback n y y n y n y n y n y  n  y  n  y  n 
Call Fwd-All Calls n y n y y n n y y n  n  y  y  n n  y 
Data Privacy n y n n n y y y y n  n  n n  y  y  y 
    Priority Calling n y n n n n n n n y y  y  y  y  y  y 
    Console Permissions n n n n n n n n n n  n  n  n  n  n  n 
    Off-hook Alert   n n n n n n n n n n  n  n  n  n  n  n 
    Client Room n n n n n n n n n n  n  n  n  n  n  n 
Restrict Call Fwd-Off Net n y y y y y y y y y  y  y  y  y  y  y 
Call Forward Busy/DA n n n n n n n n n n  n  n  n  n  n  n
Personal Station Access n n n n n n n n n n  n  n  n  n  n  n
Extended Forwarding All n n n n n n n n n n n  n  n  n  n  n
Extended Forwarding B/DA n n n n n n n n n n n  n  n  n  n  n
Trk-to-Trk Restriction Override n n n n n n n n n n n  n  n  n  n  n
QSIG Call Offer Originations  n n n n n n n n n n nnnnnn
Automatic Exclusion             n n n n n n n n n n  n  n  n  n  n  n 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
533 Class of Service 
17
The screen lists the default values for each COS/feature combination. For a 
particular combination, 
y allows access to the feature and n denies access. Assign 
entries on the screen for each COS to be implemented. Default values are shown 
on the screen.
!CAUTION:
Because many hunt groups are set up with COS 1, be careful when you 
assign restrictions to COS 1.
Automatic Callback 
Allows this user to request Automatic Callback. Refer to ‘‘
Automatic Callback’’ 
on page 1159 for more information.
Call Forwarding All Calls 
Allows this user to forward all calls to any extension. See ‘‘
Call Forwarding’’ on 
page 1278 for more information. 
Data Privacy 
Allows this user to enter a feature access code to protect a data call from 
interruption by any of the system’s override or ringing features. See ‘‘
Data 
Privacy’’ on page 401 for more information. 
Priority Calling 
Allows user to dial a feature access code to originate a priority call. Such calls ring 
differently and override send all calls, if active. See ‘‘
Priority Calling’’ on page 
1462 for more information. 
Console Permissions  
Console Permissions allow multiappearance telephone users to control the same 
features that the attendant controls. You might assign this permission to front-desk 
personnel in a hotel or motel, or to a call center supervisor. With console 
permission, a user can:
nActivate Automatic Wakeup for another extension
nActivate and deactivate controlled restrictions for another extension or 
group of extensions
nActivate and deactivate Do Not Disturb for another extension or group of 
extensions
nActivate Call Forwarding for another extension 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
534 Class of Service 
17
nAdd and remove agent skills
nRecord integrated announcements
Off-Hook Alert 
See ‘‘
Emergency Access to the Attendant’’ on page 1323 for more information. 
To enable this option, either the Hospitality (Basic) or Emergency Access to 
Attendant field must be enabled on the System-Parameters Customer-Options 
screen.
Client Room 
Allows users to access Check-In, Check-Out, Room Change/Swap, and Maid 
status functions. In addition, Client Room is required at consoles or telephones 
that are to receive message-waiting notification. You can administer class of 
service for Client Room only when you have Hospitality Services and a Property 
Management System interface. See DEFINITY ECS Hospitality Operations for 
more information. 
Restrict Call Fwd-Off Net 
This restricts users from forwarding calls to the public network. For security 
reasons, this should be enabled for all classes of service except the ones you use 
for very special circumstances. See ‘‘
Call Forwarding Off Net’’ on page 1279 for 
more information. 
Call Forwarding Busy/DA 
Allows this user to forward calls to any extension when the dialed extension is 
busy or does not answer. See ‘‘
Call Forwarding’’ on page 1278 for more 
information. 
Personal Station Access 
Allows users to associate a telephone to their extension with their programmed 
services, using a feature access code. See ‘‘
Personal Station Access’’ on page 
1458 for more information. You cannot change this field to y if Personal Station 
Access (PSA) on the System Parameters Customer-Options screen is 
n.
Extended Forwarding All 
Allows a user to administer call forwarding (for all calls) from a remote location. 
You cannot change a COS to 
y if Extended Cvg/Fwd Admin on the System 
Parameters Customer-Options screen is 
n. See ‘‘Extended User Administration of 
Redirected Calls’’ on page 1213 for more information.  
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
535 Code Calling IDs 
17
Extended Forwarding B/DA 
Allows this user to administer call forwarding (when the dialed extension is busy 
or does not answer) from a remote location. You cannot change this COS to 
y if 
Extended Cvg/Fwd Admin on the System Parameters Customer-Options screen is 
n. See ‘‘Extended User Administration of Redirected Calls’’ on page 1213 for 
more information.
Trk-to-Trk Restriction Override 
Users with this COS override any system and/or COR-to-COR calling party 
restrictions that would otherwise prohibit the trunk-to-trunk transfer operation for 
users with this COS. See ‘‘Transfer — Trunk-to-Trunk’’ on page 1560
 for more 
information. 
!SECURITY ALERT:
Use this COS capability with caution. The ability to perform trunk-to-trunk 
transfers greatly increases the risk of toll fraud. 
QSIG Call Offer Originations 
Allows this user to invoke QSIG Call Offer services. See DEFINITY ECS 
Administration for Network Connectivity for more information.
Automatic Exclusion
Allows a user to activate automatically Exclusion when they go off hook on a 
station that has an assigned 
EXCLUSION button. If set to n, allows a user manual 
exclusion when they press the 
EXCLUSION button before dialing or during a call. 
Appears when, on the Feature-Related System Parameters screen, the Automatic 
Exclusion by COS field is 
y.
Code Calling IDs
On systems with chime paging, use this screen to assign a unique series of chimes 
(a chime code) to extensions. The chime code assigned to an extension plays over 
the speakers whenever that extension is paged. You may assign chime codes to up 
to 125 extensions. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Screen reference 
536 Command Permission Categories 
17
Screen 54. Code Calling IDs 
Ext
This field assigns extensions to chime codes. Only one extension can be assigned 
to each chime code.
Related topics
Refer to ‘‘
Setting up chime paging over loudspeakers’’ on page 378 for 
instructions.
Refer to ‘‘
Loudspeaker paging’’ on page 1416 for a description of the feature.
Command Permission Categories
Use this screen to administer a user’s permissions associated with their login. 
When set to y, the permissions on this screen apply for the object that is not 
restricted. Use the second and third pages of the Command Permission Categories 
screen to restrict a user from any access to specified objects. To see pages 2 and 3, 
type y in the Additional Restrictions field.
Valid entries Usage
An extension number Enter a physical extension, not a VDN, to assign that 
extension to a code. Otherwise, leave this field blank.
change paging code-calling-ids Page 1 of 2
                                     CODE CALLING IDs
     ID ASSIGNMENTS
              Id   Ext     Id   Ext     Id   Ext     Id   Ext     Id   Ext
              111: ____    141: ____    221: ____    251: ____    331: ____
              112: ____    142: ____    222: ____    252: ____    332: ____
              113: ____    143: ____    223: ____    253: ____    333: ____
              114: ____    144: ____    224: ____    254: ____    334: ____
              115: ____    145: ____    225: ____    255: ____    335: ____
              121: ____    151: ____    231: ____    311: ____    341: ____
              122: ____    152: ____    232: ____    312: ____    342: ____
              123: ____    153: ____    233: ____    313: ____    343: ____
              124: ____    154: ____    234: ____    314: ____    344: ____
              125: ____    155: ____    235: ____    315: ____    345: ____
              131: ____    211: ____    241: ____    321: ____    351: ____
              132: ____    212: ____    242: ____    322: ____    352: ____
              133: ____    213: ____    243: ____    323: ____    353: ____
              134: ____    214: ____    244: ____    324: ____    354: ____
              135: ____    215: ____    245: ____    325: ____    355: ____