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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

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    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Managing phone features 
    77 Telephone feature buttons 
    4
    cas-backup CAS 
    Backup Centralized Attendant Service Backup: 
    used to redirect all CAS calls to a backup 
    extension in the local branch if all RLTs 
    are out-of-service or maintenance busy. 
    The associated status lamp indicates if 
    CAS is in the backup mode. 1 per 
    station
    cdr1-alrm CDR 1 
    Failure CDR Alarm: associated status lamp is 
    used to indicate that a failure in the 
    interface to the primary CDR output 
    device has occurred.1 per 
    station
    cdr2-alrm CDR 2 
    Failure CDR Alarm: associated status lamp is 
    used to indicate that a failure in the 
    interface to the secondary CDR output 
    device has occurred. 1 per 
    station
    cfwd-bsyda Call 
    Forwarding 
    bsyda (Ext)Call Forward Busy/Don’t Answer: 
    activates and deactivates call forwarding 
    for calls when the extension is busy or the 
    user does not answer.
    check-in Check In Check In (display button): changes the 
    state of the associated guest room to 
    occupied and turns off the outward calling 
    restriction for the guest room’s station.1 per 
    station
    check-out Check Out Check Out (display button): Changes the 
    state of the associated guest room to 
    vacant and turns on the outward calling 
    restriction for the guest room’s station. 
    Also clears (removes) any wake-up 
    request for the station. 1 per 
    station
    clk-overid Clocked 
    Override Clocked Manual Override (display 
    button): used in association with Time of 
    Day Routing to override the routing plan 
    in effect for the activating user. The 
    routing plan is overridden for a specified 
    period of time.1 per 
    station
    Table 1. Telephone feature buttons — Continued
    Button nameButton 
    label Description Maximum
    Continued on next page 
    						
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    consult Consult The Consult button allows a covering 
    user, after answering a coverage call, to 
    call the principal (called party) for private 
    consultation.
    Activating Consult places the caller on 
    hold and establishes a private connection 
    between the principal and the covering 
    user. The covering user can then add the 
    caller to the conversation, transfer the call 
    to the principal, or return to the caller.1 per 
    station
    cov-cback Coverage 
    Callback Allows a covering party to store a leave 
    word calling message for the principal 
    (called party).1 per 
    station
    cov-msg-rt Covr Msg 
    Retrieve Coverage Message Retrieval (display 
    button): places a covering station into the 
    message retrieval mode for the purposes 
    of retrieving messages for the group.1 per 
    station
    cpn-blk CPN Block Blocks the sending of the calling party 
    number for a call.1 per 
    station
    cpn-unblk CPN 
    UnblockDeactivates calling party number (CPN) 
    blocking and allows the CPN to be sent for 
    a single call.1 per 
    station
    Table 1. Telephone feature buttons — Continued
    Button nameButton 
    label Description Maximum
    Continued on next page 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
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    crss-alert Crisis Crisis Alert (display button): provide this 
    button to the telephones or consoles that 
    you want to notify when any user makes 
    an emergency call. (You define which 
    calls are emergency calls on the 
    AAR/ARS Analysis screen by setting the 
    Call Type to 
    alrt.) 
    After a user receives an alert, they can 
    press the crss-alert button to disable the 
    current alert. 
    If tenant partitioning is active, the 
    attendants within a partition can receive 
    emergency notification only from callers 
    in the same partition.1 per 
    station
    10 per 
    system
    data-ext Data (data 
    ext #)Data Extension: sets up a data call. May 
    be used to pre-indicate a data call or to 
    disconnect a data call. May not be a VDN 
    or ISDN-BRI extension. 1 per data-
    extension 
    group
    date-time Date Time  Date and Time (display button): displays 
    the current date and time. Do not assign 
    this button to 6400-series display phones 
    as they normally show the date and time.1 per 
    station
    delete-msg Delete 
    Message Delete message (display button): deletes a 
    stored message that is currently on the 
    display. 1 per 
    station
    dial-icom
    (Grp: ___)Dial Icom Dial Intercom: accesses the intercom 
    group assigned to the button. Grp: 
    Intercom — Dial (Dial Icom) group 
    number.1 per group
    did-view DID View DID View (display button): allows DID 
    assignments to be displayed, changed, or 
    removed.1 per 
    station
    Table 1. Telephone feature buttons — Continued
    Button nameButton 
    label Description Maximum
    Continued on next page 
    						
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    directory Directory Directory (display button): allows users 
    with display telephones to access the 
    system directory, use the touch-tone 
    buttons to key in a name, and retrieve an 
    extension from the directory. The 
    directory contains the names and 
    extensions that you have assigned to the 
    telephones administered in your system.
    If you assign a directory button, you 
    should also assign a Next and Call-Disp 
    button to the phone. These buttons allow 
    the user to navigate within the directory 
    and call an extension once they find the 
    correct one.
    Note that Vector Directory Numbers do 
    not appear in the Directory. 1 per 
    station
    dir-pkup dir-pkup Directed call pickup: allows the user to 
    answer a call ringing at another extension 
    without having to be a member of a pickup 
    group. 
    disp-chrg Display 
    ChargeProvides your display phone with a visual 
    display of accumulated charges on your 
    current telephone call. Used exclusively 
    outside the U.S. and Canada.1 per 
    station
    disp-norm Local/
    Normal Normal (display button): Toggles between 
    LOCAL display mode (displays time and 
    date) and NORMAL mode (displays 
    call-related data). LED off = LOCAL 
    mode and LED on = NORMAL. 1 per 
    station
    dn-dst Do Not 
    Disturb Places the user in the do not disturb mode. 1 per 
    station
    drop Drop Allows users to drop calls. Users can drop 
    calls from automatic hold or drop the last 
    party they added to a conference call.
    Table 1. Telephone feature buttons — Continued
    Button nameButton 
    label Description Maximum
    Continued on next page 
    						
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    exclusion Exclusion Exclusion: allows multiappearance 
    telephone users to keep other users with 
    appearances of the same extension from 
    bridging onto an existing call.
    If the user press the 
    EXCLUSION button 
    while other users are already bridged onto 
    the call, the other users are dropped.
    There are two means of activating 
    exclusion.
    nManual Exclusion — when the user 
    presses the 
    EXCLUSION button (either 
    before dialing or during the call).
    nAutomatic Exclusion — as soon as the 
    user picks up the handset. To turn off 
    Automatic Exclusion during a call, the 
    user presses the 
    EXCLUSION button. To 
    use Automatic Exclusion, set the 
    Automatic Exclusion by COS field to 
    y on the Feature-Related System 
    Parameters screen.1 per 
    station
    ext-dn-dst Do Not 
    Disturb Ext Extension — Do Not Disturb (display 
    button): used by the attendant console or 
    hotel front desk display phone to activate 
    do not disturb and assign a corresponding 
    deactivate time to an extension. 1 per 
    station
    flash Flash 1) Allows a station on a trunk call with 
    Trunk Flash to send a Trunk Flash signal 
    to the far end (e.g., Central Office); 2) 
    allows a station on a CAS main call to 
    send a Trunk Flash signal over the 
    connected RLT trunk back to the branch to 
    conference or transfer the call.1 per 
    station
    Table 1. Telephone feature buttons — Continued
    Button nameButton 
    label Description Maximum
    Continued on next page 
    						
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    goto-cover Go To 
    CoverGo To Coverage: sends a call directly to 
    coverage instead of waiting for the called 
    inside-user to answer. Go to Cover forces 
    intercom and priority calls to follow a 
    coverage path.
    NOTE:
    Go to Cover cannot be activated for 
    calls placed to a Vector Directory 
    Number extension. Go to Cover can 
    be used to force a call to cover to a 
    VDN if the called principal has a 
    VDN as a coverage point.1 per 
    station
    grp-dn-dst Do Not 
    Disturb Grp Group Do Not Disturb (display button): 
    removes a group of users from the do not 
    disturb mode. 1 per 
    station
    grp-page GrpPg Allows users to make announcements to 
    groups of stations by automatically 
    turning on their speakerphones.
    headset Headset  Signals onhook/offhook state changes to 
    the switch. The green LED is on for 
    offhook state and off (dark) for onhook 
    state.
    hunt-ns
    (Grp: ___)Hunt Group Hunt-Group Night Service: places a 
    hunt-group into night service. Grp: Hunt 
    group number.3 per hunt 
    group
    in-call-id
    (Type: __
    Grp: ___)Coverage 
    (group #, 
    type, name, 
    or ext #) The Coverage Incoming Call 
    Identification (ICI) button allows a 
    member of a coverage answer group or 
    hunt group to identify an incoming call to 
    that group even though the member does 
    not have a display telephone.
    In the Type field, enter 
    c for coverage 
    answer groups and type of 
    h for a hunt 
    group. In the Grp field, enter the group 
    number.1 per 
    group-type 
    per group 
    Table 1. Telephone feature buttons — Continued
    Button nameButton 
    label Description Maximum
    Continued on next page 
    						
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    inspect Inspect 
    Mode Inspect (display button): allows users on 
    an active call to display the identification 
    of an incoming call. Inspect also allows 
    users to determine the identification of 
    calls they placed on Hold. 1 per 
    station
    int-aut-an IntAutoAns Internal Automatic Answer: causes any 
    hybrid or digital station to automatically 
    answer incoming internal calls.1 per 
    station
    last-numb LastNumb 
    Dialed Last Number Dialed (redial): originates a 
    call to the number last dialed by the 
    station.1 per 
    station
    link-alarm
    (link# ___)Link Failure 
    (link #) Link Alarm: associated status lamp 
    indicates that a failure has occurred on one 
    of the Processor Interface circuit pack data 
    links. Link: Link number — 1 to 8 for 
    multi-carrier cabinets or 1 to 4 for 
    single-carrier cabinets.8 per 
    station
    lsvn-halt Login SVN Login Security Violation Notification: 
    activates or deactivates referral call when 
    a login security violation is detected. 1 per 
    system
    lwc-cancel Cancel 
    LWCLeave Word Calling Cancel: cancels the 
    last leave word calling message originated 
    by the user. 1 per 
    station
    lwc-lock Lock LWC Leave Word Calling Lock: locks the 
    message retrieval capability of the display 
    module on the station. 1 per 
    station
    lwc-store LWC Leave Word Calling Store: leaves a 
    message for the user associated with the 
    last number dialed to return the call to the 
    originator. 1 per 
    station
    major-alrm Major Hdwe 
    Failure Major Alarm: assign to a status lamp to 
    notify the user when major alarms occur. 
    Major alarms usually require immediate 
    attention.1 per 
    station
    Table 1. Telephone feature buttons — Continued
    Button nameButton 
    label Description Maximum
    Continued on next page 
    						
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    man-msg-wt
    (Ext: ___)Msg Wait 
    (name or
    ext #) Manual Message Waiting: allows a 
    multiappearance telephone user to press a 
    button on their telephone in order to light 
    the Manual Message Waiting button at 
    another telephone.
    You can administer this feature only to 
    pairs of telephones, such as an assistant 
    and an executive. For example, an 
    assistant can press the man-msg-wt button 
    to signal the executive that they have a 
    call.None
    man-overid
    (TOD: _)Immediate
    Override Immediate Manual Override (display 
    button): allows the user (on a system with 
    Time of Day Routing) to temporarily 
    override the routing plan and use the 
    specified TOD routing plan. 
    TOD: specify the routing plan the user 
    wants to follow in override situations.1 per 
    station
    manual-in
    (Group: __)Manual In Manual-In Mode: prevents the user from 
    becoming available for new ACD calls 
    upon completion of an ACD call by 
    automatically placing the agent in the after 
    call work mode. Grp: The split group 
    number for ACD.1 per split 
    group
    mct-act MCT 
    Activation Malicious Call Trace Activation: sends a 
    message to the MCT control extensions 
    that the user wants to trace a malicious 
    call. MCT activation also starts recording 
    the call, if your system has a MCT voice 
    recorder.
    Table 1. Telephone feature buttons — Continued
    Button nameButton 
    label Description Maximum
    Continued on next page 
    						
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    mct-contr MCT 
    Control Malicious Call Trace Control: allows the 
    user to take control of a malicious call 
    trace request. Once the user becomes the 
    MCT controller, the system stops 
    notifying other MCT control extensions of 
    the MCT request. 
    NOTE:
    To add an extension to the MCT 
    control group, you must also add the 
    extension on the ‘‘
    Extensions 
    Administered to have an 
    MCT-Control Button’’ screen.
    When the user presses the MCT Control 
    button, the system first displays the called 
    party information. Pressing the button 
    again displays the rest of the trace 
    information.
    The MCT controller must dial the MCT 
    Deactivate feature access code to release 
    control.
    mf-da-intl Directory 
    AssistanceMultifrequency Operator International: 
    allows users to call Directory Assistance.1 per 
    station
    mf-op-intl CO 
    attendantMultifrequency Operator International: 
    allows users to make international calls to 
    the CO attendant.1 per 
    station
    mj/mn-alrm Maj/Minor
    Hdwe 
    Failure Minor Alarm: assign to a status lamp to 
    notify the user when minor or major 
    alarms occur. Minor alarms usually 
    indicate that only a few trunks or a few 
    stations are affected.1 per 
    station
    mm-basic MM Basic Multimedia Basic: used to place a 
    multimedia complex into the “Basic” 
    mode or to return it to the “Enhanced” 
    mode.1 per 
    station
    Table 1. Telephone feature buttons — Continued
    Button nameButton 
    label Description Maximum
    Continued on next page 
    						
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    mm-call MM Call Multimedia Call: used to indicate a call is 
    to be a multimedia call.1 per 
    station
    mm-cfwd MM 
    CallFwdMultimedia Call Forward: used to activate 
    forwarding of multimedia calls as 
    multimedia calls, not as voice calls.1 per 
    station
    mm-datacnf MM 
    DatacnfMultimedia Data Conference: used to 
    initiate a data collaboration session 
    between multimedia endpoints; requires a 
    button with a lamp.1 per 
    station
    mm-multnbr MM 
    MultNbrIndicate that the user wants to place calls 
    to 2 different addresses using the 2 
    B-channels.1 per 
    station
    mm-pcaudio MM 
    PCAudioSwitches the audio path from the 
    telephone (handset or speakerphone) to 
    the PC (headset or speakers/microphone).1 per 
    station
    msg-retr Message 
    Retrieve Message Retrieval (display button): places 
    the station’s display into the message 
    retrieval mode. 1 per 
    station
    mwn-act Message 
    Waiting 
    Act. Message Waiting Activation: lights a 
    message waiting lamp on an associated 
    station. 1 per 
    station
    mwn-deact Message 
    Waiting 
    Deact Message Waiting Deactivation: dims a 
    message waiting lamp on an associated 
    station. 1 per 
    station
    next Next Next (display button): steps to the next 
    message when the phone’s display is in 
    Message Retrieval or Coverage Message 
    Retrieval mode. Shows the next name 
    when the phone’s display is in the 
    Directory mode.1 per 
    station
    night-serv Night Serv  Night Service Activation: toggles the 
    system in or out of Night Service mode. 1 per 
    station
    Table 1. Telephone feature buttons — Continued
    Button nameButton 
    label Description Maximum
    Continued on next page 
    						
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