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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

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    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    About this document 
    xxi Trademarks and service marks 
    NOTE:
    Draws attention to information that you must heed.
    !CAUTION:
    Denotes possible harm to software, possible loss of data, or possible service 
    interruptions.
    !WARNING:
    Denotes possible harm to hardware or equipment.
    !SECURITY ALERT:
    Indicates when system administration may leave your system open to toll 
    fraud.
    Trademarks and service marks
    The following are trademarks or registered trademarks of Lucent Technologies:
    n5ESS™, 4ESS™
    nAUDIX®
    nCallvisor®
    nCallmaster®
    nCentreVu™
    nCONVERSANT®
    nDEFINITY®
    nDIMENSION®
    nIntuity™
    nMERLIN®
    nVOICE POWER®
    The following are trademarks or registered trademarks of AT&T:
    nACCUNET®
    nDATAPHONE®
    nMEGACOM®
    nMULTIQUEST®
    nTELESEER® 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    About this document 
    xxii How to get this book on the web 
    The following are trademarks or registered trademarks of other companies:
    nAcrobat® is a registered trademark of Adobe Systems Incorporated
    nAscend® (registered trademark of Ascend, Inc.)
    nAudichron® (registered trademark of the Audichron Company)
    nMS-DOS® (registered trademark of the Microsoft Corporation)
    nMicroChannel® (registered trademark of IBM Systems)
    nMicrosoft® (registered trademark of Microsoft Corporation)
    nMULTIQUEST® (registered trademark of Telecommunications Service)
    nNetMeeting® (registered trademark of Microsoft Corporation)
    nPictureTel® (registered trademark of PictureTel Corporation) 
    nProShare® (registered trademark of Intel Corporation)
    nUNIX® (trademark of the Novell Corporation)
    nZydacron (registration pending for Zydacron Corporation)
    How to get this book on the web
    If you have internet access, you can view and download the latest version of 
    DEFINITY ECS Administrator’s Guide. To view the book, you must have a copy 
    of Acrobat Reader.
    To access the latest version:
    1. Access the Customer Self-Service Center web site at
    http://support.lucent.com
    2. Click Information Resources.
    3. Click ELMO.
    4. Enter your IL to access the library.
    5. Enter 
    555-233-506 (the document number) to view the latest version of the 
    book. 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    About this document 
    xxiii How to order more copies 
    How to order more copies
    Call: Lucent Technologies Publications Center
    Voice 1-800-457-1235
    Fax 1-800-457-1764
    International Voice 317-322-6416
    International Fax 317-322-6699
    Write: Lucent Technologies Publications Center
    2855 N. Franklin Road, Indianapolis, IN 46219
    Order: Document No. 555-233-506
    Comcode 108678798, Issue 1.1, June 2000
    We can place you on a standing order list so that you will automatically receive 
    updated versions of this book. For more information on standing orders, or to be 
    put on a list to receive future issues of this book, please contact the Lucent 
    Technologies Publications Center.
    How to get help
    If you need additional help, the following services are available. You may need to 
    purchase an extended service agreement to use some of these services. See your 
    Lucent Technologies representative for more information. 
    nDEFINITY Helpline (for help with feature 
    administration and system applications)+1-800-225-7585
    nLucent Technologies National Customer Care Center 
    Support Line (for help with maintenance and repair)+1-800-242-2121
    nLucent Technologies Toll Fraud Intervention +1-800-643-2353
    nLucent Technologies Corporate Security +1-800-822-9009
    nLucent Technologies Centers of Excellence
    — Asia/Pacific +65-872-8686
    — Western Europe/Middle East/South Africa +441-252-391-889
    — Central/Eastern Europe +361-270-5160
    — Central/Latin America Caribbean +1-303-538-4666
    — North America +1-800-248-1111 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    About this document 
    xxiv Tell us what you think 
    Tell us what you think
    Let us know what you like or don’t like about this book. Although we can’t 
    respond personally to all your feedback, we promise we will read each response 
    we receive. You can use the comment card at the back of the book or send us your 
    feedback in your own format.
    Write to us at: Lucent Technologies
    Product Documentation Group
    Room 22-2H15
    11900 North Pecos Street
    Denver, CO 80234 USA
    Fax to:  303-538-1741
    Send email to: [email protected] 
    						
    							System basics 
    1 Logging into the system 
    1
    DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
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    1
    System basics
    This section provides the basic step-by-step procedures you need to manage your 
    DEFINITY ECS. It explains how to log in and log off, set permissions for others 
    who use the administration terminal, set daylight savings rules, set date and time, 
    post messages, and back up the information you administer.
    Logging into the system
    You must log in before you can administer your system. If you are performing 
    remote administration, you must establish a remote administration link and 
    possibly assign the remote administration extension to a hunt group before you 
    log in. The members of this hunt group are the extensions of the data modules 
    available to connect to the system administration terminal. For information about 
    setting up remote administration, contact your Lucent representative.
    NOTE:
    Change your password frequently, at least once a month, to help keep 
    hackers out of your system. For instructions on how to change your 
    password, refer to ‘‘
    Changing passwords’’ on page 339.
    When not using the system, log off for security purposes. 
    						
    							DEFINITY ECS Release 8.2
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    System basics 
    2 Logging into the system 
    1
    Instructions
    Logging into the system
    This procedure provides instructions for logging in from the system terminal not a 
    remote terminal. 
    To log into the system:
    1. Enter your login name and press 
    RETURN. 
    2. Enter your password and press 
    RETURN.
    For security, your password does not display as you type it. 
    3. Enter the kind of terminal you have or the type your system emulates and 
    press 
    RETURN.
    The Command prompt appears. 
    NOTE:
    If you enter the wrong terminal type, it can lock up your system. If 
    the system is not responding to keyboard commands, type 
    newterm 
    and press RETURN. Enter the correct terminal type on the new screen 
    and press 
    RETURN. If this does not work, turn the power off only on 
    the terminal and then turn it back on. The terminal reboots and you 
    can login again.
    Logging in for remote administration
    To log in for remote administration:
    1. Dial the Uniform Call Distribution (UCD) group extension number.
    NOTE:
    The UCD group extension number is assigned when you set up 
    remote administration.
    nIf you are off-premises, use the Direct Inward Dialing (DID) 
    number, an Listed Directory Number (LDN) (you must use a 
    phone), or the trunk number dedicated to remote administration.
    nIf you are on-premises, use an extension number.
    If you dialed a DID number, dedicated trunk number, or extension, 
    you receive data tone or visually receive answer confirmation. 
    						
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    System basics 
    3 Logging in with Access Security Gateway 
    1
    If an LDN was dialed, the attendant will answer. 
    a. Ask to be transferred to the UCD group extension number.
    You receive data tone or visually receive answer 
    confirmation. 
    b. Transfer the voice call to your data terminal.
    The Login prompt appears.
    2. Complete the steps for ‘‘
    Logging into the system’’ on page 1. 
    For information about setting up remote administration, contact your 
    Lucent representative.
    Logging in with Access Security 
    Gateway
    Access Security Gateway (ASG) is an authentication interface used to protect the 
    system administration and maintenance ports and logins on DEFINITY ECS. 
    ASG uses a challenge and response protocol to validate the user and reduce 
    unauthorized access. 
    You can administer ASG authentication on either a port type or login ID. If you 
    set ASG authentication for a specific port, it restricts access to that port for all 
    logins. If you set ASG authentication for a specific login ID, it restricts access to 
    that login, even when the port is not administered to support ASG. 
    Authentication is successful only when DEFINITY ECS and ASG communicate 
    with a compatible key. You must maintain consistency between the Access 
    Security Gateway Key and the secret key assigned to the DEFINITY ECS login. 
    For more information about ASG, refer to ‘‘
    Using access security gateway’’ on 
    page 333.
    Before you start
    Before you can log into the system with ASG authentication, you need an Access 
    Security Gateway Key, and you need to know your personal identification number 
    (PIN). The Access Security Gateway Key must be pre-programmed with the same 
    secret key (such as, ASG Key, ASG Passkey, or ASG Mobile) assigned to the 
    DEFINITY ECS login. 
    Verify that the Access Security Gateway (ASG) field on the System-Parameters 
    Customer Options screen is set to 
    y. If not, contact your Lucent representative. 
    						
    							DEFINITY ECS Release 8.2
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    System basics 
    4 Logging in with Access Security Gateway 
    1
    Instructions
    To log into the system with ASG:
    1. Enter your login ID and press 
    RETURN.
    The system displays the challenge number (for example, 555-1234) and 
    system Product ID number (for example, 1000000000). The Product ID 
    provides Lucent Services with the specific DEFINITY ECS system 
    identifier.
    2. Press 
    ON to turn on your Access Security Gateway Key.
    3. Type your PIN and press 
    ON.
    The Access Security Gateway Key displays a challenge prompt.
    4. At the challenge prompt on the Access Security Gateway Key, type the 
    challenge number without the “-” character (for example, 5551234) from 
    your screen and press 
    ON.
    The Access Security Gateway Key displays a response number (for 
    example, 999-1234).
    5. At the response prompt on your terminal, type the ASG response number 
    without the “-” character (for example, 9991234) and press 
    RETURN.
    The Command prompt appears.
    NOTE:
    If you make 3 invalid login attempts, the system terminates the 
    session. For more information, refer to the appropriate maintenance 
    book for your system.
    Fixing problems
    When logging in failures occur, if you are a super-user, you can use the list 
    asg-history command to determine the cause. The asg history log contains the last 
    100 or 250 records depending on your system. This log contains the date and time, 
    the port mnemonic, the login ID entered (correct or incorrect), and the status for 
    each session attempt. For specific information about the ASG history log, refer to 
    DEFINITY ECS Reports. 
    						
    							DEFINITY ECS Release 8.2
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    System basics 
    5 Logging off the system 
    1
    Logging off the system
    For security, log off any time you leave your terminal. If you use terminal 
    emulation software to administer the switch, log off the system and exit the 
    emulation application before switching to another software package.
    Instructions
    To log off:
    1. Type 
    logoff and press RETURN. 
    If the Facility Test Calls or Remote Access features are administered, 
    Alarm origination is disabled, or if you have busied out resources or active 
    minor or major alarms, a security screen appears. You may want to take 
    appropriate action (for example, disable these features or address any 
    alarms) before you log off.
    If none of the above special circumstances exist, the system logs you off.
    2. At the
     Proceed with Logoff prompt, type y to log off.
    If you log off with alarm origination disabled and the system generates an 
    alarm, Lucent support services will not receive any notification of the 
    alarm. For more information about alarms, refer to the maintenance book 
    for your system.
         
    Facility Test Call Administered
    Remote Access Administered
    Alarm Origination is currently disabled
    Active major/minor alarm detected; be sure to resolve it
    Proceed with Logoff? [n] 
    						
    							DEFINITY ECS Release 8.2
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    System basics 
    6 Setting command permissions 
    1
    Setting command permissions
    DEFINITY ECS allows you to modify the permissions associated with a login. 
    The system maintains default permissions for each level of login, but you may 
    want to further restrict the login, or at least make sure the defaults are appropriate 
    for the user. The default values for these fields vary based on the login type.
    When set to y, the permissions on the Command Permission Categories screen 
    apply for any object that is not restricted. The second and third pages of the 
    Command Permission Categories screen allow you to restrict the user from any 
    access to specified objects. If you want to limit a user’s permissions beyond those 
    on page one, enter the objects in this list. For example, if you want a user to be 
    able to add and change stations, but not VDNs, you can enter 
    y in the Administer 
    Stations field and the Additional Restrictions field. Then on page 2 or 3, enter vdn 
    as a restricted object.
    Instructions
    In our example, we set the permissions necessary to allow the user to administer 
    daylight savings time rules.
    To change command permissions:
    1. Type 
    change permissions sup3ru and press RETURN.
    The Command Permission Categories
     screen appears.
    2. Type 
    y in the Display Admin and Maint Data field.
    3. Type 
    y in the Administer Features field.
    4. Press 
    ENTER to save your work.
     
                               COMMAND PERMISSION CATEGORIES
                                 Login Name: sup3ru
       COMMON COMMANDS
                      Display Admin. and Maint. Data? y
                                 System Measurements? y
       ADMINISTRATION COMMANDS
             Administer Stations? y             Administer Features? y
               Administer Trunks? y          Administer Permissions? y
         Additional Restrictions? n
       MAINTENANCE COMMANDS
               Maintain Stations? n       Maintain Switch Circuit Packs? n
                 Maintain Trunks? n      Maintain Process Circuit Packs? n
                Maintain Systems? n  Maintain Enhanced DS1? n  
    						
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