Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Routing outgoing calls 
197 Setting up multiple locations 
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5. Type 1 in the Daylight Savings Rule field in the Number 1 row. 
In our example, daylight savings rule 1 applies to U.S. daylight savings 
time. 
Tip:
Use display daylight-savings-rules to see what rules have been 
administered on your switch.
6. Type 
312 in the Number Plan Area Code field in the Number 1 row.
In our example, 312 is the local area code for Chicago, location 1.
7. Type 
New York in the Name field in the Number 2 row.
8. Type 
-01:00 in the TimeZone Offset field in the Number 2 row.
In our example, subtract one hour from the system clock in Chicago to 
provide the correct time for the location in New York.
9. Type 
1 in the Daylight Savings Rule field in the Number 2 row. 
In our example, daylight savings rule 1 applies to U.S. daylight savings 
time, and both locations use the same rule. 
10. Type 
212 in the NANP field in the Number 2 row.
In our example, 212 is the local area code for New York, location 2.
11. Press 
ENTER to save your changes.
Related topics
Refer to ‘‘
Setting the system date and time’’ on page 10 for more information 
about how to set your system clock and specify the daylight savings rule for the 
location. 
Refer to ‘‘
Establishing daylight savings rules’’ on page 7 for more information 
about how to specify the dates and times of daylight savings rules. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Routing outgoing calls 
198 Routing with multiple locations 
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Routing with multiple locations
When you set up multiple locations, you can define call routing that covers all 
locations as well as call routing specific to each individual location. Use your 
routing tables to define local routing for 911, service operators, local operator 
access, and all local calls for each location. Leave long-distance and international 
numbers that apply across all locations on the routing tables with location field set 
to 
all. 
Before you start
Be sure the Multiple Locations field on the System-Parameters Customer-Options 
screen is set to 
y. If this field is set to n, contact your Lucent representative for 
more information.
AAR or ARS must be administered. 
nFor AAR, verify that either the Private Networking field or the Uniform 
Dialing Plan field is y on the System-Parameters Customer-Options screen.
nFor ARS, verify that the ARS field is y on the System-Parameters 
Customer-Options screen.
Each cabinet in a switch must be assigned a location number. Refer to the 
maintenance information for your switch for more information.
Instructions
For example, let’s use ARS to set up local call routing for two switch locations. 
Our Chicago switch is assigned to location 1, and our New York switch is 
assigned to location 2. 
Our example shows a simple local dialing plan. Each location already contains 
location-specific routing tables. We’ll use route pattern 1 for local service calls 
and route pattern 2 for local HNPA calls in the Chicago location.
Tip:
Create location-specific routing by assigning different route patterns for 
each location. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
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To define local calls for switches in Chicago and New York:
1. Type 
change ars analysis location 1 and press ENTER.
The AAR and ARS Digit Analysis Table
 screen for location 1 appears.
2. Type the information for local dialed strings and service calls in each row 
on the form.
In our example, for location 1 (Chicago) local HNPA calls:
nType the appropriate digit in the Dialed String field
nType 7 in the Total Min field
nType 7 in the Total Max field
nType 2 in the Route Pattern field
nType hnpa in the Call Type field
In our example, for location 1 (Chicago) local service calls:
nType the appropriate digits in the Dialed String field
nType 3 in the Total Min field
nType 3 in the Total Max field
nType 1 in the Route Pattern field
nType svcl in the Call Type field
3. Press 
ENTER to save your changes.
4. Type 
change ars analysis 4 location 2 and press ENTER.
The ARS Digit Analysis Table for location 2 appears.
5. Type in the local HNPA and service call routing information for New York.
6. Press 
ENTER to save your changes.
change ars analysis Page 1 of X
ARS DIGIT ANALYSIS TABLE
Location: 1___  Percent Full:  ___
Dialed       Total   Route  Call  Node  ANI
     String  Min Max  Pattern  Type  Num Reqd
2________________  7 7  2____  hnpa ___  n 
3________________  7 7  2____  hnpa ___  n 
4________________  7 7  2____  hnpa ___  n 
411______________  3 3  1____  svcl ___  n 
5________________  7 7  2____  hnpa ___  n 
555______________  7 7  deny_  hnpa ___  n 
6________________  7 7  2____  hnpa ___  n 
611______________  3 3  1____  svcl ___  n  
7________________  7 7  2____  hnpa ___  n 
8________________  7 7  2____  hnpa ___  n 
811______________  3 3  1____  svcl ___  n 
9________________  7 7  2____  hnpa ___  n  
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
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200 Modifying call routing 
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Related topics
Refer to ‘‘
Automatic routing — general’’ on page 1178 for more information on 
ARS.
Refer to ‘‘
AAR and ARS Digit Analysis Table’’ on page 465, ‘‘AAR and ARS 
Digit Conversion Table’’ on page 470, and ‘‘Toll Analysis’’ on page 977 for 
general information on ARS administration. You can define location specific 
entries in addition to the global entries on these screens. 
Modifying call routing
If your system uses ARS Digit Analysis to analyze dialed strings and select the 
best route for a call, you must change the digit analysis table to modify call 
routing. For example, you’ll need to update this table to add new area codes or to 
restrict users from calling specific areas or countries.
Adding a new area code or prefix
A common task for system administrators is to configure their system to recognize 
new area codes or prefixes.
When you want to add a new area code or prefix, you look up the settings for the 
old area code or prefix and enter the same information for the new one.
Tip:
Use display toll xxx (where xxx is the prefix you want to add) to see if the 
new area code or prefix number is set up as a toll call (y) or not. Some users 
may not be allowed to dial toll call numbers.
Instructions
Let’s add a new area code. When the California area code, 415, splits and portions 
change to 650, you’ll need to add this new area code to your system.
Tip:
If you do not need to use 1 for area code calls, omit the 1 in steps 1, 3, and 5 
in our example. Also, enter 
10 in the Total Min and Total Max fields (instead 
of 11) in step 6. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
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201 Modifying call routing 
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To add this non-local area code:
1. Type 
list ars route-chosen 14152223333 and press RETURN.
You can use any 7-digit number after 1 and the old area code (415). We 
used 222-3333.
The ARS Route Chosen Report screen appears.
2. Write down the Total Min, Total Max, Route Pattern, and Call Type values 
from this screen.
In this example, the Total Min is 
11, Total Max is 11, Route Pattern is 30, 
and the Call Type is fnpa.
3. Type 
change ars analysis 1650 and press RETURN.
The AAR and ARS Digit Analysis Table
 screen appears.
4. Move to a blank Dialed String field.
If the dialed string is already defined in your system, the cursor appears in 
the appropriate Dialed String field, where you can make changes.
5. Enter 
1650 in the Dialed String field.
6. Enter the minimum and maximum values from step 2 in the Total Mn and 
Total Mx fields.
In our example, enter 
11 in each field.
7. Enter the route pattern from step 2 in the Route Pattern field.
In our example, enter 
30.
ARS ROUTE CHOSEN REPORT
Location: 1 Partitioned Group Number: 1
Dialed           Total  Route  Call   Node Location
String Min Max Pattern Type  Number
141 11 11 30 fnpa all
  ARS DIGIT ANALYSIS TABLE
Location:  all Percent Full:    6
Dialed  Total  Route  Call Node ANI
 String  Min Max  Pattern Type  Num  Req
1____________________11  11 30  fnpa  ___  n
  167__________________11  11  30  fnpa  ___  n
1800_________________11  11   30  fnpa  ___  n
2___________________ 7  7 2  hnpa  ___  n
3___________________ 7 7 2  hnpa ___  n
4___________________ 7  7 2  hnpa  ___  n
5___________________ 7 7 2  hnpa ___  n
7___________________ 7 7 2  hnpa ___  n
8___________________ 7 7 2  hnpa ___  n
 911_________________ 3 3   1  emer ___  n
976________________ _11 11 deny hnpa ___  n 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
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202 Modifying call routing 
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8. Enter fnpa in the Call Type field.
9. Enter the node number from step 2 in the Node Num field.
For our example, leave the node number blank.
10. Press 
ENTER to save your changes.
To add a new prefix, follow the same directions, except use a shorter dial string 
(such as 
list ars route-chosen 2223333, where 222 is the old prefix) and a dial 
type of 
hnpa.
Tip:
If you change an existing area code for a network with multiple locations, be 
sure to change the Number Plan Area Code field on the Locations screen. 
Refer to ‘‘
Setting up multiple locations’’ on page 195.
Using ARS to restrict outgoing calls
ARS allows you to block outgoing calls to specific dialed strings. For example, 
you can restrict users from making international calls to countries where you do 
not do business, or in the U.S. you can restrict access to 900 and 976 pay-per-call 
numbers.
!SECURITY ALERT:
To prevent toll fraud, deny calls to countries where you do not do business. 
The following countries are currently concerns for fraudulent calling.
country code country code
Colombia 57 Pakistan 92
Ivory Coast 225 Peru 51
Mali 23 Senegal 221
Nigeria 234 Yemen 967 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Routing outgoing calls 
203 Overriding call restrictions 
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Instructions
To prevent callers from placing calls to Colombia (57):
1. Type 
change ars analysis 01157 and press RETURN.
You enter 011 (international access) and the country code (57). The ARS 
Digit Analysis Table screen appears.
2. Move to a blank Dialed String field.
If the dialed string is already defined in your system, the cursor appears in 
the appropriate Dialed String field. Skip to step 5
 to deny calls to this 
dialed string.
3. Enter 
01157 in the Dialed String field.
4. Enter 
10 in the Total Mn and 23 in Total Mx fields.
5. Enter 
deny (denied) in the Route Pattern field.
6. Enter 
intl in the Call Type field.
7. Press 
ENTER to save your changes.
Overriding call restrictions
You can use authorization codes to enable callers to override a station’s calling 
privileges. For example, you can give a supervisor an authorization code so they 
can make calls from a phone that is usually restricted for these calls. Since each 
authorization code has its own COR, the system uses the COR assigned to the 
authorization code (and FRL assigned to the COR) to override the privileges 
associated with the employee’s phone.
Note that authorization codes do not override dialed strings that are denied. For 
example, if your ARS tables restrict users from placing calls to Colombia, a caller 
cannot override the restriction with an authorization code.
Before you start
Verify that the Authorization Codes field on the System Parameters Customer 
Options screen is set to 
y.
!SECURITY ALERT:
You should make authorization codes as long as possible to increase the 
level of security. You can set the length of authorization codes on the 
Feature-Related System Parameters screen. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
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Instructions
Let’s create an authorization code 4395721with a COR of 2.
1. Type 
change authorization-code 4395721 and press RETURN.
The Authorization Code — COR Mapping
 screen appears.
2. In the AC field, type 
4395721.
3. In the COR field, enter 
2.
4. Press 
ENTER to save your changes.
Defining ARS Partitions
Most companies want all their users to be able to make the same calls and follow 
the same route patterns. However, you may find it helpful to provide special 
calling permissions or restrictions to a group of users or to particular phones.
ARS partitioning allows you to provide different call routing for a group of users 
or for specific phones.
NOTE:
If you used partitioning on a prior release of DEFINITY ECS and you want 
to continue to use partitioning, please read this section carefully. In this 
release of DEFINITY ECS, partition groups are defined on the Partition 
Route Table. If you want to define routing based on partition groups, use the 
Partition Route Table. Partition groups are no longer defined on the Digit 
Analysis Table. 
Before you start
Verify that Partitioning on the System Parameters Customer Options screen is y.
Verify that Time of Day Routing on the System Parameters Customer Options 
screen is n.
                          Authorization Code - COR Mapping
           NOTE: 2 codes administered. Use list to display all codes.
  AC      COR  AC      COR  AC      COR  AC      COR  AC      COR  AC     COR
  9260839  3  ________ __  ________ __   ________ __  ________ __  ________ __  
  2754609  4  ________ __  ________ __   ________ __  ________ __  ________ __  
  ________ __  ________ __  ________ __   ________ __  ________ __  ________ __  
  ________ __  ________ __  ________ __   ________ __  ________ __  ________ __  
  ________ __  ________ __  ________ __   ________ __  ________ __  ________ __   
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
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205 Defining ARS Partitions 
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Setting up partition groups
Let’s say you allow your employees to make local, long distance, and emergency 
calls. However, you have a lobby phone for visitors and you want to allow users to 
make only local, toll-free, and emergency calls from this phone. 
To restrict the lobby phone, you modify the routing for a partition group to enable 
only specific calls, such as U.S. based toll-free 1-800 calls, and then assign this 
partition group to the lobby phone.
Instructions
To enable 1-800 calls for partition group 2:
1. Type 
list ars route-chosen 18002221000 and press RETURN.
You can use any 7-digit number following the 1800 to create an example of 
the dialed string. 
The ARS Route Chosen Report for partition group 1 appears.
2. Record the route pattern for the selected dialed string.
In our example, the route pattern for 1800 is p1. This indicates that the 
system uses the Partition Routing Table to determine which route pattern to 
use for each partition.
NOTE:
If there was a number (with no p) under Route Pattern on the Route 
Chosen Report, then all partitions use the same route pattern. You 
need to use the Partition Routing Table only if you want to use 
different route patterns for different partition groups. 
3. Press
 CANCEL to return to the command prompt.
                          ARS ROUTE CHOSEN REPORT
Location : 1 Partitioned Group Number: 1
Dialed Total Route Call Node Location
String Min  Max Pattern Type Number
1800___________________  11 11 p1___ fnpa _____ all 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
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4. Type change partition-route-table index 1 and press RETURN.
The Partition Route Table screen appears. In our example, partition group 1 
can make 1800 calls and these calls use route pattern 30.
5. In the PGN2 column that corresponds to Route Index 1, type 
30 and press 
ENTER.
This tells the system to use route pattern 30 for partition group 2 and allow 
partition group 2 members to make calls to 1800 numbers.
Assigning a phone to a partition group
To assign an extension to a partition group, first assign the partition group to a 
Class of Restriction (COR), and then assign that COR to the extension.
Instructions
To assign a Class of Restriction (COR) to partition group 2:
1. Type 
list cor and press RETURN.
The Class of Restriction Information screen appears.
2. Choose a COR that has not been used and press 
CANCEL.
In our example, select 
3.
 Partition Routing Table
Routing Patterns
Route
Index PGN 1 PGN 2 PGN 3 PGN 4 PGN 5 PGN 6 PGN 7 PGN 8
----- ----- ----- ----- ----- ----- ----- ----- -----
1 __30 ____ ____ ____ ____ ____ ____ ____
2 ____ ____ ____ ____ ____ ____ ____ ____
3 ____ ____ ____ ____ ____ ____ ____ ____
4 ____ ____ ____ ____ ____ ____ ____ ____
5 ____ ____ ____ ____ ____ ____ ____ ____
6 ____ ____ ____ ____ ____ ____ ____ ____
7 ____ ____ ____ ____ ____ ____ ____ ____
CLASS OF RESTRICTION INFORMATION
COR COR Description
0
1 supervisor
2 telecommuting
3