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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

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    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Screen reference 
    727 Hunt Group 
    17
    First Announcement Delay (sec)
    Enter the number of seconds that a call remains in queue before the associated 
    first announcement is given the calling party. The call retains its place in the 
    queue while the caller is listening to the recorded announcement. If the call hasn’t 
    been answered after the announcement, the caller hears music (for first 
    announcement only) if Music-on-Hold is provided or ringing for as long as the 
    call remains in queue. Appears only if the Queue field is 
    y and the Vector field is 
    n.
    Second Announcement Extension
    Appears only when the ACD and Queue fields both are 
    y and the Vector field is n.
    Second Announcement Delay (sec)
    Appears only when the ACD and Queue fields both are 
    y and the Vector field is n. 
    Enter the time in seconds before the call in the queue receives a second recorded 
    announcement or that the second announcement is repeated.
    Second Announcement Recurring
    Appears only when the ACD and Queue fields both are 
    y and the Vector field is n.
    Valid entries Usage
    0
     through 99 When 0 is entered, the first announcement is provided 
    immediately to the caller. This value is set automatically to 
    0 
    if there is no queue. 
    blank This field must be blank if there is no first announcement.
    Valid entries Usage
    Enter the extension number assigned 
    to a recorded announcement.
    blank Leaving the field blank indicates there is 
    no second announcement.
    Valid entries Usage
    1
    through 99  It is recommended that, if this split/skill or hunt group is a 
    coverage point for another split/skill, this delay should not be 
    more than 15 seconds. 
    blank Leave blank if there is no second announcement.
    Valid entries Usage
    y
      The second announcement can be repeated.
    blank Leave blank if there is no second announcement. 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Screen reference 
    728 Hunt Group 
    17
    Field descriptions for Hunt group for MWI page
    Screen 107. Hunt Group for MWI screen
    Message Center
    Enter the type of messaging adjunct for the hunt group. Only one hunt group in 
    the System can be administered as 
    msa, one as audix, one as qsig-mwi, one as 
    fp-mwi, and one as rem-audix.
    Voicemail Number
    Appears only if, on the System-Parameters Customer-Options screen, the Basic 
    Call Setup and Basic Supplementary Services fields are 
    y and the Message Center 
    field on this screen is 
    qsig-mwi or fp-mwi. The qsig-mwi selection shows the 
    complete number of the AUDIX hunt group on the Message Center switch for 
    QSIG MWI. The fp-mwi selection shows the public network number of the 
    AUDIX hunt group on the Message Center switch.
    Valid entries Usage
    msa
    Messaging Server Adjunct
    rem-audixDCS feature allowing AUDIX to be located on another switch
    audixFor AUDIX located on this switch
    qsig-mwiQSIG network allowing AUDIX to be located on another switch
    fp-mwiPublic network allowing AUDIX to be located on another 
    switch; administrable only when the ISDN Feature Plus field on 
    the System-Parameters Customer-Options screen is 
    y
    none
      Indicates the hunt group does not serve as a message hunt group.
    Valid entries Usage
    Up to 17 digits Enter the complete AUDIX dial-up number.
    change hunt-group x                                               Page 3 of X
                                      HUNT GROUP
                             Message Center: _________ 
    Voicemail Number: _________________
    Routing Digits (e.g. AAR/ARS Access Code): ____
     Calling Party Number to INTUITY AUDIX? n
                              LWC Reception: none 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Screen reference 
    729 Hunt Group 
    17
    Routing Digits (e.g. AAR/ARS Access Code)
    Appears only if the Message Center field is 
    qsig-mwi or fp-mwi. Shows the AAR 
    (most likely for a Message Center type of qsig-mwi) or ARS (most likely for a 
    Message Center type of fp-mwi) access code which when prepended to the 
    AUDIX Complete Number field defines a route to the Message Center switch 
    hunt group containing the line ports to the AUDIX. 
    Calling Party Number to INTUITY AUDIX
    Only appears when the Message Center field is 
    audix or rem-audix.
    LWC Reception
    Defines the destination for Leave Word Calling (LWC) messages left for the hunt 
    group.
    Valid entries Usage
    This field cannot be blank.
    Valid entries Usage
    y/n
    Enter y to send the calling party number to INTUITY AUDIX.
    Valid entries Usage
    audix
    If LWC is attempted, the messages are stored in AUDIX. The 
    Audix Name field must be filled in too.
    msa-speIf LWC is attempted, the messages are stored in the system 
    processing element (spe). The Messaging Server Name field 
    must be filled in too.
    none  
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Screen reference 
    730 Hunt Group 
    17
    Field descriptions for pages 4 through X
    Screen 108. Hunt Group screen
    NOTE:
    Only Pages 1, 2, and 3 appear if the hunt group is skilled.
    Group Number
    This display-only field shows the number of a hunt group. 
    Group Extension
    This display-only field shows the extension of the hunt group. 
    Group Type 
    This display-only field shows the type of the hunt group. 
    Member Range Allowed
    The range of allowed members displays on all member pages. These values vary 
    depending on the particular system and/or configuration.
    Administered Members (min/max)
    Appears on all member pages. Indicates the minimum and maximum member 
    number administered for this hunt group.
    change hunt-group 1                                             Page   4 of  39
                                      HUNT GROUP
              Group Number: 1       Group Extension: 3001        Group Type: ucd
      Member Range Allowed: 1 - 999          Administered Members (min/max): 1  /9
                                                 Total Administered Members: 9
    GROUP MEMBER ASSIGNMENTS
         Ext     Name                           Ext     Name
      1: 1022  station 1022   14: 1023  station 1023
      2: 1010  bri 1010                     15:
      3: 1095  Station 1095                 16:
      4: 1002  station 1002                 17:
      5: 1001  Station 1001                 18:
      6: 1053  stat x1053                   19:
      7: 1094  Station 1094                 20:
      8: 311   stat x311                    21:
      9:                                    22:
     10:                                    23:
     11:                                    24:
     12:                                    25:
     13:                                    26:
                                            27:
      At End of Member List 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Screen reference 
    731 Hunt Group 
    17
    Total Administered Members
    Appears on all member pages. Indicates the total number of members 
    administered for this hunt group.
    More Members Exist
    This display-only field shows there are more members than currently displayed 
    (the current page is not the last page).
    At End of Member List
    This display-only field shows the current page is also the last page.
    Ext
    A display-only field if the Controlling Adjunct field is 
    asai. Controlled Agent 
    extensions must be entered on the Adjunct Controlled Agent Table screen. The 
    extension cannot be a VDN. The data module cannot be a member of an ACD 
    split/skill.
    Name
    This display-only field shows the name assigned to the above extension number 
    when it is administered in the System.
    Valid entries Usage
    Enter the extension number associated with a 
    member in the hunt group or with an associated 
    data module.If the Controlling Adjunct 
    field is 
    none 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Screen reference 
    732 Intercom Group 
    17
    Intercom Group
    This screen assigns extensions to intercom groups.
    Screen 109. Intercom Group 
    Group Number
    This display-only field shows the group’s ID number. 
    Length of Dial Code
    This field sets the number of digits that users must dial to access an extension in 
    the group. (On Page 2, this is a display-only field.)
    Ext
    This field assigns an extension to the group.
    Valid entries Usage
    1
    Enter 1 if there are 9 or fewer members.
    2Enter 2 if there are 10 or more members.
    Valid entries Usage
    an extension 
    numberEnter a physical extension number. You may not enter a 
    VDN in this field.
    change intercom-group 1                                             Page 1 of 2
                                     INTERCOM GROUP
    Group Number: 1
                                            Length of Dial Code: _
    GROUP MEMBER ASSIGNMENTS
                  Ext   DC   Name
               1: _____ __
               2: _____ __
               3: _____ __
               4: _____ __
               5: _____ __
               6: _____ __
               7: _____ __
               8: _____ __
               9: _____ __
              10: _____ __
              11: _____ __
              12: _____ __
              13: _____ __
              14: _____ __
              15: _____ __
              16: _____ __ 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Screen reference 
    733 Inter-Exchange Carrier (IXC) Codes 
    17
    DC
    This field assigns a dial code to an extension. The dial code is the code users must 
    dial to make intercom calls to the corresponding extension. 
    Name
    Display-only field. The switch fills in this field with the name from the Station 
    screen.
    Related topics
    Refer to ‘‘
    Using phones as intercoms’’ on page 399 for instructions.
    Refer to ‘‘
    Intercom’’ on page 1387 for a description of the feature. 
    Inter-Exchange Carrier (IXC) Codes
    This screen allows identification of the IXC in the CDR record.
    Field descriptions for page 1
    Screen 110. Inter-Exchange Carrier Codes screen Valid entries Usage
    1- or 2-digit code The number of digits entered must exactly match the number 
    assigned in the Length of Dial Code field. For example, if the 
    Length of Dial Code field is set to 2, you must type 1 as 01 in 
    the DC field.
    change ixc-codes                                                   Page 1 of 2
                          INTER-EXCHANGE CARRIER CODES
           IXC Codes Assignments (Enter up to 15)
           CDR   IXC                         CDR   IXC
           IXC   Access                      IXC   Access
           Code  Number    IXC Name          Code  Number    IXC Name
           1:    _______   _______________    9:   _______   _______________
           2:    _______   _______________   10:   _______   _______________
           3:    _______   _______________   11:   _______   _______________
           4:    _______   _______________   12:   _______   _______________
           5:    _______   _______________   13:   _______   _______________
           6:    _______   _______________   14:   _______   _______________
           7:    _______   _______________   15:   _______   _______________
           8:    _______   _______________  
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Screen reference 
    734 Inter-Exchange Carrier (IXC) Codes 
    17
    IXC Access Number
    IXC Name
    Field descriptions for page 2
    Screen 111. Inter-Exchange Carrier Codes screen 
    IXC Prefix
    IXC Code Format 
    Valid entries Usage
    2 to 11 digits, 0 
    through 
    9 and *
    Enter the digits dialed or inserted by AAR/ARS into the 
    outpulsed digit string to access the interexchange carrier. No 
    duplicate access numbers are allowed in the table.
    Valid entries Usage
    0 to 15 characters Description to identify the IXC
    Valid entries Usage
    1 to 3 digit prefix 
    *
    101
     For line 1
    10 For line 2 
    Valid entries Usage
    1 to 4 digit code format
    *
    x
    X
    xxxx
     For line 1
    xxx For line 2
      
                                                                   Page 2 of 2
                               IXC Prefix             IXC Code Format
                          1.   ___                    ____
                          2.   ___                    ____
                          3.   ___                    ____
                          4.   ___                    ____
                          5.   ___                    ____  
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Screen reference 
    735 Intra-Switch CDR 
    17
    Intra-Switch CDR
    This screen administers extensions for which Intra-Switch CDR is to be enabled.
    NOTE:
    Attendants are not allowed to be optioned for the Intra-Switch CDR feature.
    If your system can record more than 100 stations, the system only displays two 
    pages of extensions (112 per page) at one time. When you enter the add command 
    to add extensions, the system automatically begins after the last administered 
    extensions. If you enter the change command, the system display begins with the 
    first extension. If you enter the change command with an extension number, the 
    system begins the display with that extension.
    When you enter the command list intra-switch-cdr  count x, the 
    system lists x switch extensions administered for Intra-Switch CDR beginning 
    with the extension specified by . For example, if you enter list 
    intra-switch-cdr 81000 count 500, the system displays extension 81000 (if it is 
    administered for Intra-Switch CDR) and the next 500 extensions that are 
    administered for Intra-Switch CDR. The display command functions similarly to 
    the change command.
    Capacities
    The Intra-Switch CDR extension capacities vary from switch to switch. See the 
    DEFINITY ECS System Description.
    Field descriptions for page 1
    Screen 112. Intra-Switch CDR screen
    change intra-switch-cdr                                                            Page 1 of 2
                               INTRA-SWITCH CDR
    Assigned Members: 2 of 1000 administered
      1: 72447 17: _____ 33: _____ 49: _____ 65: _____ 81: _____  97: _____
      2: 72448 18: _____ 34: _____ 50: _____ 66: _____ 82: _____  98: _____
      3: _____ 19: _____ 35: _____ 51: _____ 67: _____ 83: _____  99: _____
      4: _____ 20: _____ 36: _____ 52: _____ 68: _____ 84: _____ 100: _____
      5: _____ 21: _____ 37: _____ 53: _____ 69: _____ 85: _____ 101: _____
      6: _____ 22: _____ 38: _____ 54: _____ 70: _____ 86: _____ 102: _____
      7: _____ 23: _____ 39: _____ 55: _____ 71: _____ 87: _____ 103: _____
      8: _____ 24: _____ 40: _____ 56: _____ 72: _____ 88: _____ 104: _____
      9: _____ 25: _____ 41: _____ 57: _____ 73: _____ 89: _____ 105: _____
     10: _____ 26: _____ 42: _____ 58: _____ 74: _____ 90: _____ 106: _____
     11: _____ 27: _____ 43: _____ 59: _____ 75: _____ 91: _____ 107: _____
     12: _____ 28: _____ 44: _____ 60: _____ 76: _____ 92: _____ 108: _____
     13: _____ 29: _____ 45: _____ 61: _____ 77: _____ 93: _____ 109: _____
     14: _____ 30: _____ 46: _____ 62: _____ 78: _____ 94: _____ 110: _____
     15: _____ 31: _____ 47: _____ 63: _____ 79: _____ 95: _____ 111: _____
     16: _____ 32: _____ 48: _____ 64: _____ 80: _____ 96: _____ 112: _____ 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    Screen reference 
    736 IP Trunk Configuration Manager 
    17
    Assigned Members
    Displays the number of extensions currently administered for Intra-switch CDR. 
    1–x
    IP Trunk Configuration Manager
    Configuration Manager is the Windows NT™ application used for some 
    administration tasks with DEFINITY IP Trunk service. Access the forms through 
    Configuration Manager on a Windows NT workstation, not through your 
    DEFINITY ECS system administration terminal.
    Overview
    Configuration Manager lets you configure, administer, and troubleshoot 
    DEFINITY ECS service in an easy-to-use tabbed interface featuring standard 
    Windows
    ® property pages. 
    The following table shows Configuration Manager tabs and property pages.
    Valid entries Usage
    Any valid extension  Enter the local extensions you want to track with 
    Intra-Switch CDR. The number of extensions you can 
    track may vary from one system to the next. 
    Configuration 
    Manager Tab Property page the tab displays
    InfoInfo property page: Shows you the version and build number of the 
    installed DEFINITY ECS software.
    TelephonyTelephony property page: Displays information about the 
    connection between the switch and the TN802 MAPD and allows 
    you to configure some aspects of this connection. Also displays 
    information about DSP resources.
    Telephony Advanced property page: Lets you adjust additional 
    telephony parameters.
    Voice/FaxVoice/Fax property page: Allows you to view information about 
    the capabilities of the DSP subsystem and configure some of its 
    parameters. 
    						
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