Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
567 Coverage Path 
17
Number of Rings
Enter the number of rings.
COVERAGE POINTS
Terminate to Coverage Pts. with Bridged 
Appearances
Point1, Point2, Point3, Point4, Point5, Point6
The alternate destinations that comprise a coverage path. Coverage points must be 
assigned sequentially beginning with Point 1 (do not leave gaps). Each path can 
have up to six coverage points.
Valid entries Usage
1
 through 99This is the number of rings a user’s phone rings before the 
system redirects the call to the first point in the coverage path.
Valid entries Usage
y
  Allows a call to alert as both a bridged call and a redirected 
call. 
nThe call skips the coverage point if it has already alerted as a 
bridged call.
Valid entries Usage
extension Redirects the call to an internal extension or announcement
attdRedirects the call to the attendant or attendant group. If the 
system has Centralized Attendant Service (CAS), the call 
goes to the CAS attendant.
h1 to h255Redirects the call to the corresponding hunt-group. For 
example, enter “
h32” if you want a coverage point routed to 
hunt group 32. (Refer to ‘‘
Hunt Group’’ on page 708 for more 
information.) 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
568 Coverage Path 
17
If calls redirect to an AUDIX in a DCS network, administer a unique Hunt Group 
screen. Assign the AUDIX extension in the Group Extension field. If the AUDIX 
is connected to the local node, set the Message Center field to 
audix; if the 
AUDIX is connected to another node, set the Message Center field to 
rem-audix.
If calls redirect to Message Center (a special Uniform Call Distribution hunt 
group), AUDIX, or to the attendant, do not list any subsequent coverage points. 
These calls will normally queue and never redirect to another coverage point. 
Calls to any hunt group will queue if possible. Calls redirect from a hunt group 
only if all hunt group members are busy and either the queue is full or there is no 
queue.
If the Coverage of Calls Redirected Off-Net feature is not enabled, a remote 
coverage point will function as the last point in the coverage path, because the 
system will no longer have control of the call once it has redirected off-net. 
However, if the Coverage of Calls Redirected Off-Net feature is enabled, a call 
redirected off-net can be monitored by the system and brought back for further 
call coverage processing.
c1 to c750Redirects the call to the corresponding coverage answer 
group. For example, enter “
c20” if you want a coverage point 
routed to call coverage answer group 20. (Refer to ‘‘
Coverage 
Answer Group’’ on page 563 for more information.)
r1 to r999Redirects the call to the corresponding remote coverage point 
number. For example, enter “
r27” if you want a coverage 
point routed to remote coverage point 27. (Refer to ‘‘
Remote 
Call Coverage Table’’ on page 875 for more information.)
v + extension Redirects the call to the corresponding VDN extension. For 
example, enter “
v12345” if you want the last administered 
coverage point to be the VDN associated with extension 
12345. Note that a Vector Directory Number may be used 
only as the last administered point in a coverage path.
Valid entries Usage 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
569 Crisis Alert System Parameters 
17
Crisis Alert System Parameters
This screen allows you to define the system parameters associated with sending 
crisis alert messages.
Field descriptions
Screen 63. Crisis Alert System Parameters screen
Field description
Every User Responds
Controls who needs to respond to a crisis alert.
Valid entries Usage
y
If set to y,  all users who have a crisis alert button are notified 
and must clear the alert for every emergency alert. Assign crisis 
alert buttons only to attendant consoles and stations that must 
be notified of an emergency call.
n  If set to n, all users are notified, but only one user needs to 
acknowledge an alert. This user may be the attendant or any 
other digital telephone with a crisis alert button. When the alert 
is acknowledged by one user, the alert is cleared at all stations 
except the one that acknowledged the alert. 
change system-parameters crisis-alert  
                          CRISIS ALERT SYSTEM PARAMETERS
ALERT STATION
Every User Responds? n
ALERT PAGER
Alert Pager? y
Originating Extension: 7768
Crisis Alert Code: 911
Retries: 5
Retry Interval (sec): 30
Main Number: 303-555-0800
Pager Number  Pin Number
1: 3035559001   1: 7614567890
2: 123456789012345  2: ppp1234567890pp
3: 123456789012345  3: ppp1234567890pp
DTMF Duration - Tone (msec): 100  Pause (msec): 100 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
570 Crisis Alert System Parameters 
17
Alert Pager
Originating Extension
Used as the extension originating the call to send a crisis alert message to a pager. 
Displays when the Alert Pager field is 
y. This field requires an entry before 
submitting the screen.
Crisis Alert Code
Displays when the Alert Pager field is 
y. This field requires an entry before 
submitting the screen.
Retries
Displays when the Alert Pager field is 
y.
Retry Interval (sec)
Displays when the Alert Pager field is 
y. This field is not used unless the Retries 
field is 
1-10.
Valid entries Usage
y/n
Enter y to use Crisis Alert to a Digital Pager.
Valid entries Usage
1 - 5 digits Requires a valid unassigned extension according to the dial 
plan.
Valid entries Usage
1 - 3 digits The numbers in this field are the first 3 digits in the crisis alert 
pager message. Lucent recommends you enter the numbers 
used to call the local emergency service or any digits used for 
an emergency situation (for example, 911).
Valid entries Usage
0 
- 10The number of times the system tries to send out the alert 
message in case of an unsuccessful attempt. This increases the 
chances that the pager receives a crisis alert message.
Valid entries Usage
30 
- 60The administrable time period (in seconds) between retries. If 
an attempt to call the pager fails, the retry call attempts after the 
retry interval period. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
571 Crisis Alert System Parameters 
17
Main Number
The main phone number to the location or a location code. This field is optional 
and does not require an entry. Displays when the Alert Pager field is 
y.
Pager Number
Displays when the Alert Pager field is 
y. One of these fields must have a number 
or the screen cannot be submitted.
Pin Number
This field can be used for any combination of the pager pin number and pauses or 
left blank. Displays when the Alert Pager field is 
y.
DTMF Duration - Tone (msec)
The length of time the Dual-Tone Multi-Frequency (DTMF) tone is heard for each 
digit. Displays when the Alert Pager field is 
y.
Valid entries Usage
digits 0-9
- 
(dash)Enter a number up to 15 digits to identify the location where the 
crisis alert call originated. It can be the main number to the 
location or a numerical identification. Any dashes are for 
display purposes only and not included in the message sent to 
the pager. This entry is the last group of digits displayed in the 
pager message.
Valid entries Usage
1 to 15 digits Any dashes are for display purposes only and not included in 
the message sent to the pager. One of the pager number fields 
must have a number of the screen cannot be submitted.
Valid entries Usage
digits 0-9
p
(ause)
# (pound)
* (star)Enter a number up to 15 digits. A pause (about 2 seconds) is for 
timing of the message. For instance, after the pin number you 
may want to have a pause to allow time for the pager service to 
set up the correct pager message box. If the pager service 
requires you to submit a PIN number, enter it here.
Valid entries Usage
20 
- 2550Enter a number in increments of 10. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
572 Data modules 
17
Pause (msec)
The length of time between DTMF tones for each digit. Displays when the Alert 
Pager field is 
y.
Data modules
The following section provides descriptions of standard fields on Data Module 
screens. Some of the fields are used for specific data module types; others are 
used for all data modules. Unique fields and fields requiring special consideration 
are listed with the appropriate data module descriptions in this book.
Field descriptions for page 1
Screen 64. Data Module
Data Extension
Enter the extension assigned to the data module.
Valid entries Usage
20 
- 2550Enter a number in increments of 10.
Valid entries Usage
1 - 5-digit number Must agree with the dial plan.
change data-module 30 Page   1 of 2
                                DATA MODULE
 
   Data Extension: 30            Name: 27  BCC:
             Type: data-line___   COS: 1 
             Port: _______        COR: 1 
              ITC: restricted__    TN: 1                   Connected to: dte
 ABBREVIATED DIALING
   List1:
 SPECIAL DIALING OPTION:
 ASSIGNED MEMBER (Station with a data extension button for this data module)
           Ext     Name
       1: 1002    27 character   station name 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
573 Data modules 
17
Name
Enter the name of the user associated with the data module. The name is optional 
and can be blank.
BCC
(Bearer Capability Class) Used with Data Line, Netcon, Processor Interface, 
Processor/Trunk, and System Port Data Modules. Appears when the ISDN-PRI or 
ISDN-BRI Trunks field is 
y on the System-Parameters Customer-Options screen. 
The value in this field corresponds to the speed setting of the data module. This 
field may be compared with the BCC value in an associated routing pattern when 
attempted calls utilizing the data module fail to complete. The BCC values must 
be the same.
Refer to ‘‘
Generalized route selection’’ on page 1351 for a detailed description of 
Bearer Capability Classes (BCC) and their ability to provide specialized routing 
for various types of voice and data calls. The BCC value is used to determine 
compatibility when non-ISDN-PRI facilities are connected to ISDN facilities 
(ISDN-PRI Interworking).
Ty p e
Enter the type of data module.
Valid entries Usage
Up to 27 alphanumeric characters
Valid entries Usage
1
Relates to 56-bkps
2, 3, 4Relates to 64 kbps
Valid entries Usage
7500
Assigns a 7500 Data Module. The 7500 data module supports 
automatic TEI, B-channel, maintenance and management 
messaging, and SPID initialization capabilities. BRI endpoints, 
both voice and/or data, are assigned to either the ISDN-BRI - 
4-wire S/T-NT Interface circuit pack or the ISDN-BRI - 2-wire 
U circuit pack. Each can support up to 12 ports. Since BRI 
provides multipoint capability, more than one ISDN endpoint 
(voice or data) can be administered on one port. For BRI, 
multipoint administration allows for telephones having SPID 
initialization capabilities, and can only be allowed if no 
endpoint administered on the same port is a fixed tie endpoint 
and no station on the same port has B-channel data capability. 
Currently, multipoint is restricted to 2 endpoints per port. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
574 Data modules 
17
announcementAssigns an announcement data module. The announcement 
data module is built-in to the integrated announcement circuit 
pack and is administered using the Announcement Data 
Module screen. This data module (in conjunction with an 
administered Netcon Data Module in G3si configurations) 
allows the system to save and restore the recorded 
announcements file between the announcement circuit pack 
and the system memory.
data-lineAssigns a Data Line Data Module. The Data Line Data Module 
(DLDM) screen assigns ports on the Data Line circuit pack 
(DLC) that allows EIA 232C devices to connect to the system. 
The DLC, with a companion Asynchronous Data Unit (ADU), 
provides a less expensive data interface to the system than 
other asynchronous DCP data modules.
The DLC supports asynchronous transmissions at speeds of 
Low and 300, 1200, 2400, 4800, 9600, and 19200 bps over 
2-pair (full-duplex) lines. These lines can have different 
lengths, depending on the transmission speed and wire gauge.
The DLC has 8 ports. The connection from the port to the EIA 
device is direct, meaning that no multiplexing is involved. A 
single port of the DLC is equivalent in functionality to a data 
module and a digital line port. The DLC appears as a data 
module to the Digital Terminal Equipment (DTE) and as a 
digital line port to the switch.
The DLC connects the following EIA 232C equipment to the 
system:
nPrinters
nNon-Intelligent Data Terminals
nIntelligent Terminals, Personal Computers (PCs)
nHost Computers
nInformation Systems Network (ISN), RS-232C Local 
Area Networks (LANs), or other data switches.
ethernetAssigns an Ethernet data module. The Ethernet Data Module 
screen assigns the 10BaseT port on the Control-LAN (C-Lan) 
circuit pack. This port provides a TCP/IP connection to 
network hub or LAN. Refer to DEFINITY ECS Administration 
for Network Connectivity for more information on Ethernet 
data modules.
Valid entries Usage 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
575 Data modules 
17
netconAssigns a Netcon Data Module. Netcon data modules are the 
Processor Data Modules (PDMs) that are integrated into the 
system’s network control ports that provide asynchronous 
circuit switched interfaces to the maintenance and 
administration terminals, Hospitality journal printers, and CDR 
digital output. They are characterized by their special 
locations, that is, special port identifications.
NOTE:
The Netcon data module is only applicable to G3si 
configurations. For G3r and later configurations, use the 
system-port command.
pdmAssigns a DCE interface for Processor/Trunk Data Modules. 
These screens assign Modular Processor Data Modules 
(MPDMs) and Modular Trunk Data Modules (MTDMs). One 
screen is required for assigning MPDMs (700D), 7400B, 
7400D or 8400B Data Module, and another screen for MTDMs 
(700B, 700C, 700E, 7400A). One screen must be completed 
for each MPDM, 7400B, 7400D, 8400B or MTDM.
The MPDM, 7400B, or 8400B Data Module provides a Data 
Communications Equipment (DCE) interface for connection to 
equipment such as data terminals, CDR output devices, 
on-premises administration terminal, Message Server, Property 
Management System (PMS), AUDIX, and host computers. It 
also provides a Digital Communications Protocol (DCP) 
interface to the digital switch. (DCE is the equipment on the 
network side of a communications link that provides all the 
functions required to make the binary serial data from the 
source or transmitter compatible with the communications 
channel.)
The MTDM provides an Electronic Industries Association 
(EIA) Data Terminal Equipment (DTE) interface for 
connection to off-premises private line trunk facilities or a 
switched telecommunications network and a DCP interface for 
connection to the digital switch. (DTE is the equipment 
comprising the endpoints in a connection over a data circuit. 
For example, in a connection between a data terminal and a 
host computer, the terminal, the host, and their associated 
modems or data modules make up the DTE.) The MTDM or 
7400A Data Module also can serve as part of a conversion 
resource for Combined Modem Pooling.
Valid entries Usage 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
576 Data modules 
17
pppAssigns a Point-to-Point Protocol data module. The PPP Data 
Module screen assigns a synchronous TCP/IP port on the 
C-Lan. These ports are tailored to provide TCP/IP connections 
for use over telephone lines. Refer to DEFINITY ECS 
Administration for Network Connectivity for more information 
on Point-to-Point data modules.
procr-intfAssigns a Processor Interface Data Module. The Processor 
Interface data modules are the Processor Data Modules 
(PDMs) that are integrated into the system’s 
synchronous/asynchronous Processor Interface circuit pack 
ports.
NOTE:
The Processor Interface data module is applicable only to 
G3si configurations.
They are used to provide the following interfaces:
n3B/Call Management System (maximum of 1)
n3B/Message Server (maximum of 1)
nDistributed Communications System (maximum of 8)
nAUDIX (maximum of 1)
NOTE:
Not all maximums can be achieved at the same time
Connections for these interfaces are achieved via a digital line 
port and MPDM combination, and/or in the case of DCS or 
ISDN-PRI, via a DS1 interface. One direct EIA connection is 
available (labeled as Processor Interface on the back of the 
Control Cabinet) for simplex operation. When used, the 
physical channel assignment (see below) must be “01”. Use of 
the EIA connection eliminates the need for one digital line 
port/MPDM combination. Refer to DEFINITY ECS 
Administration for Network Connectivity for more information 
on Processor Interface data modules.
system-portAssigns a System Port Data Module. 
tdmAssigns a DTE interface for Processor/Trunk Data Modules. 
Refer to the pdm entry above.
wcbriAssigns a World Class BRI Data Module.
Valid entries Usage