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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

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    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    System basics 
    7 Establishing daylight savings rules 
    1
    More information
    There are 2 types of users — superuser and non-superuser.
    nA superuser provides access to the add, change, display, list, and remove 
    commands for all customer logins and passwords. The superuser can 
    administer any mix of superuser/nonsuperuser logins. The superuser can 
    administer between 10 and 19 logins depending on your system.
    The DEFINITY One system allows up to 14 simultaneous connections 
    (logins) (DEFINITY can have 5 connections, AUDIX can have 4 
    connections, and the rest of the connections are reserved for shell 
    commands.) 
    Logins must be 3 to 6 alphabetic/numeric characters, or a combination of 
    both. 
    NOTE:
    If several users are logging in and out at the same time, a user may 
    see the message: 
    Transient command conflict detected; 
    please try later
    . After the “users” have completed logging in or 
    out, the terminal is available for use.
    nA nonsuperuser may change their password with permission set by the 
    superuser. However, once a password has been changed, the nonsuperuser 
    must wait 24 hours before changing the password again. 
    Establishing daylight savings rules
    DEFINITY ECS allows you to set the daylight savings time rules so features, such 
    as time-of-day routing and call detail recording (CDR), adjust automatically to 
    daylight savings time. The correct date and time assure that CDR records are 
    correct. You can set daylight savings time rules to transition to and from daylight 
    savings time outside of normal business hours, so the number of affected CDR 
    records is small. 
    You can set up 15 customized daylight savings time rules. This allows 
    administrators with switches in several different time zones to set up a rule for 
    each. A daylight savings time rule specifies the exact time when you want to 
    transition to and from daylight savings time. It also specifies the increment at 
    which to transition (for example, 1 hour). 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    System basics 
    8 Establishing daylight savings rules 
    1
    Instructions
    Establishing daylight savings rules
    In our example, we set daylight savings time rules for the Central and Eastern 
    time zones.
    To modify a daylight savings rule:
    1. Type 
    change daylight-savings-rules and press RETURN. 
    The Daylight Savings Rules
     screen appears.
    2. Complete the Start fields for rule 1.
    a. Type 
    Sunday in the Change Day field. 
    b. Type 
    April in the Month field. 
    c. Type
     1 in the Date field. 
    d. Type
     3:00 in the Time field. 
    e. Type
     1:00 in the Increment field. 
    This information specifies the day, month, date, and time and 
    increment at which you want the system clock to transition to 
    daylight saving time.
    NOTE:
    You cannot delete a daylight savings rule if it is in use on either the 
    Locations or Date and Time screens. However, you can change any 
    rule except rule 0 (zero).
     
    DAYLIGHT SAVINGS RULES
    Rule Change Day Month___Date Time____Increment
    0: No Daylight Savings
    1: Start: first Sunday
    ___ on or after April___ 1  at _3:00 01:00Stop:  first Sunday___ on or after October_ 25 at _3:002: Start: first Sunday___ on or after April___ 1  at _4:00 01:00Stop:  first Sunday___ on or after October_ 25 at _4:003: Start: first _________ on or after ________ __ at __:__
    Stop:  first _________ on or after ________ __ at __:__
    4: Start: first _________ on or after ________ __ at __:__
    Stop:  first _________ on or after ________ __ at __:__
    5: Start: first _________ on or after ________ __ at __:__
    Stop:  first _________ on or after ________ __ at __:__
    6: Start: first _________ on or after ________ __ at __:__
    Stop:  first _________ on or after ________ __ at __:__
    7: Start: first _________ on or after ________ __ at __:__
    Stop:  first _________ on or after ________ __ at __:__ 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    System basics 
    9 Establishing daylight savings rules 
    1
    3. Complete the Stop fields for rule 1.
    a. Type 
    Sunday in the Change Day field.
    b. Type 
    October in the Month field.
    c. Type 
    25 in the Date field.
    d. Type 
    3:00 in the Time field. 
    This information specifies the day, month, date, and time you want 
    the system clock to transition back to standard time.
    4. Complete the Start fields for rule 2.
    a. Type 
    Sunday in the Change Day field.
    b. Type 
    April in the Month field.
    c. Type 
    1 in the Date field.
    d. Type 
    4:00 in the Time field.
    e. Type 
    1:00 in the Increment field. 
    5. Complete the Stop fields for rule 3.
    a. Type 
    Sunday in the Change Day field.
    b. Type 
    October in the Month field.
    c. Type 
    25 in the Date field.
    d. Type 
    4:00 in the Time field. 
    6. Press 
    ENTER to save your changes.
    Displaying daylight savings time rules
    To display daylight savings time rules:
    1. Type 
    display daylight-savings-rules and press RETURN.
    The Daylight Savings Rule screen appears. Verify the information you 
    entered is correct. 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    System basics 
    10 Setting the system date and time 
    1
    Setting the system date and time
    Update the date and time for events such as a leap year, the change to or from 
    daylight savings time, or a system restart after a power failure. The correct date 
    and time assure that CDR records are correct. CDR does not work until the date 
    and time have been entered. 
    NOTE:
    Changing the date and time may modify CDR data by 9 hours and 59 
    minutes. Therefore, you should change the date and time after normal 
    business hours. After you change the date and time, review the time settings 
    for any adjunct (other than AUDIX) linked to your system that uses the 
    system time. 
    Before you start
    Before you can set the date and time, you need to know whether it is currently 
    daylight savings or standard time and know which daylight savings rule number 
    you want to use. Daylight savings rule numbers are located on the Daylight 
    Savings Rule screen.
    Instructions
    Setting the system date and time
    In our example, we set the date and time to Tuesday, November 3 at 8:30 p.m. 
    standard time.
    To set the system date and time:
    1. Type 
    set time and press RETURN. 
    The Date and Time
     screen appears.
     
                               DATE AND TIME
    DATE
     Day of the Week: Tuesday
    Month: NovemberDay of the Month: 3 Year: 1998
    TIME
    Hour: 20 Minute: 30Second: XX Type: standardDaylight Savings Rule: 1 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    System basics 
    11 Setting the system date and time 
    1
    2. Complete the Date fields.
    a. Type 
    Monday in the Day of the Week field.
    b. Type
     November in the Month field.
    c. Type 
    3 in the Day of the Month field.
    d. Type 
    1998 in the Year field. 
    3. Complete the Time fields.
    Use the 24-hour clock to set the hour, so if the current time is 2:00 p.m., 
    you enter 
    14:00. You cannot update Second — it automatically resets to 0 
    when you save your changes.
    a. Type 
    20 in the Hour field.
    b. Type 
    30 in the Minute field (8:30 p.m.).
    c. Type 
    standard in the Type field.
    d. Type 
    1 in the Daylight Savings Rule field.
    4. Press 
    ENTER to save your changes.
    NOTE:
    When you change the date or time, some display phones may not 
    automatically refresh the display. If this occurs, have each user press 
    the date/time button on their phone to update the display.
    Displaying the system date and time
    To display the system date and time:
    1. Type 
    display time and press RETURN.
    The Date and Time screen appears. Verify the information you entered is 
    correct.
    Related topics
    Refer to ‘‘
    Establishing daylight savings rules’’ for more information about setting 
    system time. 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    System basics 
    12 Using the bulletin board 
    1
    Using the bulletin board
    DEFINITY ECS allows you to post information to the bulletin board. You can 
    also display and print messages from other switch administrators and Lucent 
    Technologies personnel, using the bulletin board. Anyone with the appropriate 
    permissions can use the bulletin board for messages. Only one user can post or 
    change a message at a time. 
    Whenever you log in, the system alerts you if you have any messages on the 
    bulletin board and the date of the latest message. Also, if Lucent Technologies 
    personnel post high-priority messages while you are logged in, you receive 
    notification the next time you enter a command. This notification disappears after 
    you enter another command and reoccurs at login until deleted by Lucent 
    personnel.
    You maintain the bulletin board by deleting messages you have already read. You 
    cannot delete high-priority messages. If the bulletin board is at 80% or more 
    capacity, a message appears at login indicating how much of its capacity is 
    currently used (for example, 84%). If the bulletin board reaches maximum 
    capacity, new messages overwrite the oldest messages.
    NOTE:
    The bulletin board does not lose information during a system reset at level 1 
    or level 2. If you save translations, the information can be restored if a 
    system reset occurs at levels 3, 4, or 5. 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    System basics 
    13 Using the bulletin board 
    1
    Instructions
    Displaying messages
    To display the bulletin board: 
    1. Type 
    display bulletin-board and press RETURN.
    The Bulletin Board
     screen appears.
    Posting a message
    In our example, we post a message to the bulletin board about a problem with a 
    new trunk group, and a Lucent representative replies to our message.
    To post a message to the bulletin board:
    1. Type 
    change bulletin-board and press RETURN.
    The Bulletin Board screen appears. There are three pages of message space 
    within the bulletin board. The first page has 19 lines, but you can only enter 
    text on lines 11-19. The first 10 lines on page 1 are for high-priority 
    messages from Lucent Technologies personnel and are noted with an 
    asterisk (*). The second and third pages each have 20 lines, and you can 
    enter text on any line. The system automatically enters the date the 
    message was posted or last changed to the right of each message line.
    2. Type your message.
    You can enter up to 40 characters of text per line. You also can enter one 
    blank line. If you enter more than one blank line, the system consolidates 
    them and displays only one. The system also deletes any blank line if it is 
    line one of any page. You cannot indent text on the bulletin board. The 
    TA B 
    key moves the cursor to the next line. 
    3. Press 
    ENTER to save your changes.
    Message (* indicates high-priority)  Date
    *Lucent is in the process of  03/02/98
    *investigating your trunk lockup problem. 03/02/98
    *The Bulletin Board will be updated as 03/02/98
    *we find information. 03/02/98
    *
    *
    *
    *
    *
    *
    We recently added a new trunk group (14) 03/02/98
    and have had many of the members getting 03/02/98
    locked up. 03/02/98 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    System basics 
    14 Saving translations 
    1
    Deleting messages
    To delete a message from the bulletin board: 
    1. Type 
    change bulletin-board and press RETURN.
    The Bulletin Board
     screen appears. 
    2. Enter a space as the first character on each line of the message you want to 
    delete and press 
    RETURN.
    3. Press 
    ENTER to save your changes.
    Saving translations
    NOTE:
    An alternate method of saving (backing up) and restoring translations is 
    available for DEFINITY One systems. See ‘‘
    Backup via the Web interface 
    (DEFINITY One only)’’ on page 17.
    DEFINITY ECS retains all translation data in memory while the system is 
    operating. If the switch goes down, you lose all translation data. You must save 
    in-memory translation data to the memory card (flash ROM), disk, or tape. Saving 
    translation data to memory card or tape is the same as backing up your system.
    NOTE:
    Save translations on a daily basis. You may want to save translations after 
    business hours to prevent dial tone delays or during slow business hours if 
    your business is open 24 hours.
    The save translation command writes two time-stamped identical copies of the 
    translation data to the selected memory card, disk, or tape. The save writes one 
    complete copy first, then writes the second copy in a different area of the device 
    — both with the same time-stamp. Failure during a save, including a system 
    crash, usually affects only one copy. The affected copy is marked “bad” and 
    should not be used for backup.
    You can set save translation to be completed automatically as part of regularly 
    scheduled maintenance or manually, as needed. For more information about 
    saving translations automatically, refer to the maintenance book for your system.
    Tip:
    To determine if your system saves translations automatically, type display 
    system-parameters maintenance
     to see if you have scheduled 
    maintenance. 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    System basics 
    15 Saving translations 
    1
    Translation copy protection assigns a number to a specific phone system and to 
    the flash card or set of flash cards that belong to that system. On a G3csi or G3si, 
    this number is the same on both the translation storage device (flash card) and the 
    Flash PROM (Programmable Read Only Memory) of the processor circuit pack. 
    In a duplicated system, the Flash PROM of each processor circuit pack has a 
    translation ID and both ID’s are stored on the memory card.
    An attempt to initialize (boot) the system with translations that do not contain the 
    same identification number as stored in the processor circuit pack raises a major 
    alarm and disables access to the save translations command for all non-Lucent 
    logins. You also receive a warning message on the copyright screen notifying you 
    of the mismatch. Contact your Lucent representative to correct this mismatch and 
    reset the save translations command. You must correct the mismatch before the 
    end of the specified grace period, otherwise you cannot access system 
    management commands (such as: add, change, remove, and duplicate) that 
    modify translation data. Lucent specifies the grace period during a system 
    installation or following an upgrade.
    Before you start
    If you are saving translations to a memory card or tape, you must verify the 
    memory card or tape is in place and clear any active alarms from the alarms panel. 
    If your switch is a G3csi or G3si, verify the memory card translation ID matches 
    the translation ID of your switch’s Flash PROM.
    Instructions
    In our example, we save translations to the tapes on both processor A and B.
    To save translations manually:
    1. Type 
    save translation both tape and press RETURN.
    The save process can take up to 10 minutes. You cannot administer your 
    system while the save is in process. The Save Translation screen appears.
    2. If there is an error message in the Command Completion Status field and 
    an error code in the Error Code field, clear the error and repeat the save 
    process.
    SAVE TRANSLATION
    Processor Command Completion Status Error Code
    SPE_A Success 0
    SPE_B Success 0 
    						
    							DEFINITY ECS Release 8.2
    Administrator’s Guide  555-233-506  Issue 1.1
    June 2000
    System basics 
    16 Saving translations 
    1
    More information
    When mass storage system (MSS) devices on both processors in a duplex system 
    are specified, translation data is saved from the active processor to the active and 
    standby MSS devices at the same time. If the save to one device fails or one 
    device is out of service, the other save continues. You receive the status of each 
    save separately.
    NOTE:
    If you have a duplex system and you save translation data to both MSS 
    devices one at a time, translation data inconsistencies between the two 
    devices can occur.
    Fixing problems
    NOTE:
    You cannot see whether the translation ID on the flash card corresponds to 
    the number on the Processor circuit packs. However, if the numbers do not 
    match, the system issues an error message when you attempt a save 
    translation operation.
    When failures occur, the system responds with the following error codes. 
    For more information about error messages and how to correct them, refer to the 
    maintenance book for your system.
    Related topics
    Refer to your maintenance book for information about backing up or restoring 
    your system.
    Refer to ‘‘
    Saving announcements’’ on page 383 for information about backing up 
    announcements for your system.
    Refer to ‘‘
    Restoring announcements’’ on page 385 for information about restoring 
    announcements to your system.
    Problem Possible causes Solution
    1 Save translation cannot write 
    to the active drive.Repeat the save translation 
    process for the active drive.
    2 Save translation cannot write 
    to the standby drive.Repeat the save translation 
    process for the standby drive. 
    						
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