Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
957 System Parameters Customer-Options 
17
Basic Supplementary Services
To use this enhancement, either the ISDN-PRI or ISDN-BRI Trunks fields must 
be 
y. Provides the following QSIG Supplementary Services: 
nName ID
nTransit Capabilities; that is, the ability to tandem QSIG information 
elements
nSupport of Notification Information Elements for interworking between 
QSIG and non-QSIG tandemed connections
nCall Forwarding (Diversion) by forward switching. No reroute capabilities 
are provided
nCall Transfer by join. No path replacement capabilities are provided.
nCall Completion (also known as Automatic Callback)
Interworking with DCS
Allows the following features to work between a user on a DCS-enabled switch in 
a network and a QSIG-enabled switch:
nCalled/calling party name display
nCalled/calling party number display
Centralized Attendant
Can be enabled only if the Supplementary Services with Rerouting field is 
y. 
Allows all attendants in one location to serve users in multi locations. All 
signaling is done over QSIG ISDN lines.
Supplementary Services with Rerouting
Provides the following QSIG Supplementary Services: 
nTransit Capabilities; that is, the ability to tandem QSIG information 
elements.
nSupport of Notification Information Elements for interworking between 
QSIG and non-QSIG tandemed connections.
nCall Forwarding (Diversion) by forward switching. In addition, reroute 
capabilities are provided.
nCall Transfer by join. In addition, path replacement capabilities are 
provided. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
958 System Parameters Customer-Options 
17
Transfer Into Lucent QSIG Voice Mail
Can be enabled only if the Basic Supplementary Services field is 
y and either the 
ISDN-PRI Trunk or ISDN-BRI Trunk field is 
y. Allows transfer directly into the 
voicemail box on the voicemail system when a QSIG link connects DEFINITY 
ECS and the voice mail.
Value Added Lucent 
Provides additional QSIG functionality, including the ability to send and display 
calling party information during call alerting. See DEFINITY ECS Administration 
for Network Connectivity for more information. 
Screen 197. ASAI Capability Groups 
Adjunct Call Control
Used only by call centers for Outgoing Call Management (OCM). Allows the hunt 
group to have special properties such as agents cannot manually log in (they must 
log in through an ASAI application), cannot change work modes manually, and 
cannot use their phone for dialing out while logged in by an OCM application. For 
additional information, see the ASAI Technical Reference manual.
Adjunct Routing
Allows the associated adjunct to provide adjunct routing information to the switch 
for incoming calls.
Domain Control
Allows an adjunct to control calls and receive event reports for station sets and to 
receive login and logout event reports for adjuncts in a given ACD split.
                                                               Page   6 of   6
                             ASAI CAPABILITY GROUPS
                            Adjunct Call Control? y
                                 Adjunct Routing? y
                                  Domain Control? y
                              Event Notification? y
                                 Request Feature? y
                                       Set Value? y
                             ASAI OPTIONAL FEATURES
                     Answering Machine Detection? y
                             Selective Listening? n
                Switch Classified Outbound Calls? y 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
959 System Parameters Customer-Options 
17
Event Notification
Allows the associated adjunct to request incoming call notification and enables 
the switch to send event reports about such calls.
Request Feature
Allows the associated adjunct to request features such as change work modes, 
login, logout, sac, and fwd.
Set Value
Allows the adjunct to request status changes for Message Waiting lamps (that is, 
control of the on/off state of the lamps) and billing changes for 900-type call 
within Flexible Billing.
NOTE:
To request status changes to flexible billing, set Flexible Billing to y on page 
1 of the System-Parameters Customer-Options screen.
For CallVisor ASAI adjuncts, you can assign an alarm severity option to each of 
the following categories via the 
set options command:
nMajor on-board ASAI adjunct alarms
nMajor off-board ASAI adjunct alarms
nMinor on-board ASAI adjunct alarms
nMinor off-board ASAI adjunct alarms
See DEFINITY Enterprise Communications Server Maintenance for R7r, 
DEFINITY Enterprise Communications Server Maintenance for R7si, or 
DEFINITY Enterprise Communications Server Maintenance for R7csi for 
information on using the 
set options command.
For international Outbound Call Management applications, you may need to 
complete the System Parameters OCM Call Classification screen.
CallVisor ASAI Optional Features
In addition to ASAI capability groups on the System-Parameters 
Customer-Options screen there are ASAI optional features, which are described 
below. Except for Switch Classified Outbound Calls, all options default to 
n.
Answering Machine Detection
Used by the adjunct for predictive Outbound Call Management. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
960 System Parameters OCM Call Classification 
17
Selective Listening
Consists of two capabilities, Third Party Listen Disconnect and Third Party Listen 
Reconnect. Listen Disconnect allows the adjunct to disconnect selected listening 
paths on an active call. Listen Reconnect allows the adjunct to reconnect 
disconnected listening paths.
Switch Classified Outbound Calls
When you enable the CallVisor ASAI option(s), the following capabilities are 
automatically enabled, regardless of the groups selected: Value Query (includes 
Response Continued Capability), Abort, Heart Beat, Restart Procedure, 
Suspend/Resume Alarm.
NOTE:
You must logoff and login to effect the permission changes.
System Parameters OCM 
Call Classification
This screen enters the tone characteristics for your country for Outbound Call 
Management (OCM) applications. It is not required for United States OCM 
applications. If you cannot access this screen, contact your Lucent Technologies 
representative.
Field descriptions for page 1
Screen 198. System Parameters OCM Call Classification screenValid entries Usage
y
  Enable predictive dialing in the switch.
nDisable predictive dialing in the switch.
Page 1 of 2
 SYSTEM PARAMETERS OCM CALL CLASSIFICATION
TONE DETECTION PARAMETERS
Global Classifier Adjustment (dB): ___
USA Default Algorithm? _n
_
USA SIT Algorithm? ___ 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
961 System Parameters OCM Call Classification 
17
Global Classifier Adjustment (dB)
Enter a number to specify the dB loss adjustment.
USA Default Algorithm
USA SIT Algorithm
Field descriptions for page 2
Screen 199. System Parameters OCM Call Classification screenValid entries Usage
0
 to 15 0 is the least and 15 the most adjustment.
Valid entries Usage
y/n
To use the default United States tone detection, set this field to 
y. If you enter n, the US Special Information Tones (SIT) 
Algorithm field appears.
Valid entries Usage
y
To use the United States (SIT) tone characteristics for SIT tone 
detection.
nThe system treats tones with the administered tone name 
“intercept” as if they were SIT VACANT, and treats tones with 
the administered tone name “information” as if they were SIT 
UNKNOWN.
Page 2 of 9
SYSTEM PARAMETERS OCM CALL CLASSIFICATION
Tone Name Instance  Tone Cadence Duration Duration
Continuous Step Minimum Maximum
_________ _____ ___ 1. on _____ _____
2. off _____ _____
3. on _____ _____
4. off _____ _____
5. on _____ _____
6. off _____ _____
7. on _____ _____
8. off _____ _____ 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
962 System Parameters OCM Call Classification 
17
Tone Name
Instance
Enter the instance number of the tone. If the system identifies a tone that matches 
the characteristics defined on more than one page of this screen the system applies 
the tone definition from the earlier page.
Tone Continuous
Cadence Step
A display-only field identifying the number of each tone cadence step and 
indicating whether the tone is on or off during this cadence step.
Duration Minimum
Specifies the lower limit in milliseconds (msec) of the tone duration.
Valid entries Usage
busy
information
intercept
reorder
ringback
Enter the name of the tone that you are adding or 
modifying. This field is required for tone definition 
outside of the U.S. and Canada.
Valid entries Usage
1
–8The number distinguishes tones that have the same use but 
more than one definition of silence and tone-on 
characteristics. 
Valid entries Usage
y
Indicates a continuous tone. If you enter y, you cannot enter 
data in the Duration Minimum or Duration Maximum fields.
nIndicates a non-continuous tone.
Valid entries Usage
75
 – 6375Enter in increments of 25 msec. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
963 Telecommuting Access 
17
Duration Maximum
Specifies the upper limit in milliseconds of the tone duration.
NOTE:
On the Feature-Related System Parameters screen, set the Off-Premises 
Tone Detect Timeout Interval field to its maximum value.
Telecommuting Access 
This screen allows the System Administrator to administer the extension which 
allows remote users to use the feature.
Field descriptions for page 1
Screen 200. Telecommuting Access 
Telecommuting Access Extension
This only allows remote access to the Telecommuting Access feature.
Related Topics
Refer to ‘‘
Configuring DEFINITY ECS for telecommuting’’ on page 297 for 
information about setting up telecommuting.
Valid entries Usage
75
 – 6375Enter in increments of 25 msec.
Valid entries Usage
Unassigned 
extensionEnter an extension that conforms to your system’s dial plan and 
is not assigned to any other system object. 
add telecommuting-access
 TELECOMMUTING ACCESS
Telecommuting Access Extension: ____ 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
964 Tenant 
17
Te n a n t  
This screen defines tenants to the system. If your switch uses tenant partitioning, 
you can 
See ‘‘
Tenant Partitioning’’ on page 1548 for more information. 
Field descriptions for page 1
Screen 201. Tenant 
Tenant
This is a display only field. It contains the tenant number that you entered on the 
command line.
Tenant Description
Valid entries Usage
40 alpha-numeric characters 
or blank You may leave the description field blank, but 
future administration will be easier if you provide 
descriptive information.
change tenant 18 
                           Tenant 18
Tenant Description: ________________________________________
Attendant Group: 1
Ext Alert Port (TAAS): _______ Ext Alert (TAAS) Extension: ____
Night Destination: _____ 
 
Music Source: 1 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
965 Tenant 
17
Attendant Group
This required information relates a tenant to an attendant group.
NOTE:
The default for the system is that all attendant groups exist. However, the 
attendant group will be empty if no consoles are assigned to it.
Ext Alert Port (TAAS)
Ext Alert (TAAS) Extension
This field appears only if you entered an 
X in Ext Alert Port (TAAS). 
Night Destination
Music Source
Valid entries Usage
1
–16. See DEFINITY ECS System Description, for your system’s 
range of allowable attendant group numbers.
Valid entries Usage
A valid port 
address or XEnter 7 character port number. Enter Trunk Answer Any Station 
(TAAS) alert port information, if any. The port type and the 
object type must be consistent, and the port can be assigned to 
only one tenant.
Valid entries Usage
A valid 
extensionIf you entered an X in Ext Alert Port (TAAS), you must enter 
extension information in this field.
Valid entries Usage
A valid 
extension Enter the night service station extension, if you want night 
service for this tenant.
Valid entries Usage
1
–20  Enter the music/tone source for this partition. These sources 
are defined on the Music Sources
 screen. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
966 Tenant 
17
Field descriptions for page 2
Screen 202. Tenant 
Tenant
This is a display only field. It contains the tenant number that you entered on the 
command line.
Calling permissions
The system default allows each tenant to call only itself and Tenant 1. If you want 
to change that, you can do that on this screen.
Valid entries Usage
y/n
Enter y to establish calling permission between the tenant 
number that you entered on the command line and any other 
tenant.
change tenant 18
                                   Tenant 18
CALLING PERMISSION (Enter y to grant permission to call specified Tenant)
 1? y    11? n    21? n    31? n    41? n    51? n    61? n    71? n    81? n    91? n
 2? n    12? n    22? n    32? n    42? n    52? n    62? n    72? n    82? n    92? n
 3? n    13? n    23? n    33? n    43? n    53? n    63? n    73? n    83? n    93? n
 4? n    14? n    24? n    34? n    44? n    54? n    64? n    74? n    84? n    94? n
 5? n    15? n    25? n    35? n    45? n    55? n    65? n    75? n    85? n    95? n
 6? n    16? n    26? n    36? n    46? n    56? n    66? n    76? n    86? n    96? n
 7? n    17? n    27? n    37? n    47? n    57? n    67? n    77? n    87? n    97? n
 8? n    18? y    28? n    38? n    48? n    58? n    68? n    78? n    88? n    98? n
 9? n    19? n    29? n    39? n    49? n    59? n    69? n    79? n    89? n    99? n
10? n    20? n    30? n    40? n    50? n    60? n    70? n    80? n    90? n   100? n