Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
497 ARS Toll Table 
17
Rate
Enter the recording speed (in 1000 bits/second) for integrated announcements. A 
different recording speed may be used for each integrated announcement. When 
the type is analog, ds1, or aux-trunk, N/A appears in this field.
Port
A R S  To l l  Ta b l e
This screen assigns ARS Toll Tables used by Subnet Trunking. Use it to specify 
whether calls to CO codes listed on the table are toll or non-toll calls. You specify 
non-toll calls based on the last 2 digits of the distant-end of the trunk group.
Screen 36. ARS Toll Table Valid entries Usage
16
16 kbps (8 minutes and 32 seconds of announcement time per 
circuit pack or 1 hour and 24 minutes for 10 circuit packs). This 
rate does not provide a high-quality recording. It is not 
recommended for customer announcements, but it is adequate for 
VDN of Origin announcements.
3232 kbps (4 minutes and 16 seconds of total announcement time).
6464 kbps (for 2 minutes and 8 seconds of announcement time per 
circuit pack or 42 minutes for 10 circuit packs) 
Valid entries Usage
circuit pack or 
port locationSpecify the address of the integrated circuit pack or aux trunk, 
analog line, or DS1 port location for this announcement.
change ars toll
ARS TOLL TABLE: __              Page 1 of 1
                             OFFICE CODES: x00-x99
   00: y   10: y   20: y   30: y  40: y  50: y  60: y  70: y  80: y  90: y
   01: y   11: y   21: y   31: y  41: y  51: y  61: y  71: y  81: y  91: y
   02: y   12: y   22: y   32: y  42: y  52: y  62: y  72: y  82: y  92: y
   03: y   13: y   23: y   33: y  43: y  53: y  63: y  73: y  83: y  93: y
   04: y   14: y   24: y   34: y  44: y  54: y  64: y  74: y  84: y  94: y
   05: y   15: y   25: y   35: y  45: y  55: y  65: y  75: y  85: y  95: y
   06: y   16: y   26: y   36: y  46: y  56: y  66: y  76: y  86: y  96: y
   07: y   17: y   27: y   37: y  47: y  57: y  67: y  77: y  87: y  97: y
   08: y   18: y   28: y   38: y  48: y  58: y  68: y  78: y  88: y  98: y
   09: y   19: y   29: y   39: y  49: y  59: y  69: y  79: y  89: y  99: y 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
498 Attendant Console 
17
ARS TOLL TABLE
OFFICE CODES
00: through 99:
These fields represent the last 2 digits of the codes within the 100-block of 
numbers. Designate each as a number toll or non-toll call.
Attendant Console
This screen assigns an Attendant Console to the system.
Field descriptions for page 1
Screen 37. Attendant Console Valid entries Usage
2
 through 9Identify the number of the ARS Toll Table
Valid entries Usage
200
–299 through 900–999Identify the block of numbers on this screen.
Valid entries Usage
y
 /nEnter n to designate a non-toll CO code.
change attendant Page   1 of   3
                             ATTENDANT CONSOLE 1
        Type: console           Name: 27 character attd cons name
   Extension: 1000             Group: 1                Auto Answer: none
Console Type: principal           TN: 1                Data Module? n
        Port: 01C1106            COR: 1          Disp Client Redir? n
                                 COS: 1           Display Language: english
                                                  H.320 Conversion? n
DIRECT TRUNK GROUP SELECT BUTTON ASSIGNMENTS (Trunk Access Codes)
    Local Remote           Local Remote             Local Remote
 1: 9                   5:                       9:
 2: 82                  6:                      10:
 3:                     7:                      11:
 4:                     8:                      12:
HUNDREDS SELECT BUTTON ASSIGNMENTS
 1:           5:            9:           13:           17:
 2:           6:           10:           14:           18:
 3:           7:           11:           15:           19:
 4:           8:           12:           16:           20: 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
499 Attendant Console 
17
Attendant Console x
This is a display-only field when the screen is accessed using an administration 
command such as 
add or change.
Ty p e
Extension (Optional) 
Enter the extension for the individual attendant console. Individual attendant 
extensions allow attendants to use features that an attendant group cannot use. For 
example, extensions can be members of a DDC or UCD group. An individual 
attendant extension can have its own Class of Restriction and Class of Service.
If you give your attendants an individual extension, users can call the attendant by 
dialing the extension or you can assign them an abbreviated-dialing button for fast 
access to the attendant.
Console Type
Enter this console’s intended use. There can only be one night-only or one 
day/night console in the system unless Tenant Partitioning is administered. Night 
Service is activated from the principal console or from the one station set 
per-system that has a nite-serv button.
Valid entries Usage
Display-only field Enter the console number when completing a paper screen. 
Valid entries Usage
console
Indicates the type of attendant console being administered.
302B1
Valid entries Usage
An unassigned 
extension If an extension is not assigned, the attendant can only be 
addressed as a member of the attendant group. If the attendant 
has a data module, the extension field cannot be blank.
Valid entries Usage
principal
Puts the attendant console into night service.
day-only  Will not get night service calls.
night-onlyHandles only night service calls.
day/nightHandles day or night service calls. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
500 Attendant Console 
17
Port
Enter seven characters.
Each attendant console requires a port on a digital line circuit pack. For reliability, 
the attendant consoles should not be assigned to ports on the same digital line 
circuit pack. For example, if three attendant consoles are to be provided, assign 
each console to a port on three different digital line circuit pack, if possible. 
However, if required, all attendant consoles can be assigned to ports on the same 
digital line circuit pack.
Name
Enter the name of this console.
Group
Valid entries Usage
01
 through 44First and second characters are the cabinet number.
01 through 03
01
A
 through EThird character is the carrier.
01 through 20Fourth and fifth characters are the slot number.
01 through 08 (digital line 
circuit pack)Sixth and seventh characters are the circuit number
01 through 16 (2-wire 
digital circuit pack)
01 through 24 (2-wire 
digital circuit pack TN2224)
xIndicates that there is no hardware associated with 
the port assignment. An individual attendant 
extension must be assigned in the Extension field.
Valid entries Usage
Up to 27 alphanumeric characters.  Any entry is accepted
Valid entries Usage
1
 to 16Enter the Attendant Group number 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
501 Attendant Console 
17
TN
COS
COR
Auto Answer
Data Module
Valid entries Usage
1
 to 20Enter the Tenant Partition number.
Valid entries Usage
0
 through 15Enter the class of service (COS) for this attendant console.
Valid entries Usage
0
 through 95Enter the class of restriction that reflects the desired 
restriction.
Valid entries Usage
all
Entering all in this field indicates an incoming call to an idle 
attendant will be answered automatically without any action 
(no button presses required) by the attendant.
acdEntering acd indicates only ACD split/skill calls and direct 
agent calls can auto answer. Non-ACD calls terminated to an 
attendant console with Auto Answer set to 
acd ring audibly.
none Entering none causes all calls terminated to this attendant 
console to receive some sort of audible ringing treatment. 
Valid entries Usage
y/n 
Enter y if the console is to be connected to a data terminal via 
7400B or 8400 Data Module. If 
y is entered, complete the Data 
Module screen (page 4).  
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
502 Attendant Console 
17
Disp Client Redir
This field is administrable only if the Hospitality feature has been enabled on the 
System-Parameters Customer-Options screen. This field affects the station’s 
display on calls originated from a station with Client Room Class of Service.
Display Language
Enter the language in which you want console messages displayed.
H.320 Conversion
Allows H.320 compliant calls made to this phone to be converted to voice-only. 
Because the system can handle only a limited number of conversion calls, you 
may need to limit the number of phones with H.320 conversion.
Valid entries Usage
y
When the field is y, the redirection information for a call 
originating from a Client Room and terminating to this station 
displays.
Note: For stations with an “audix” station type, AUDIX Voice 
Power ports, or ports for any other type of messaging that 
needs display information, this field must be 
y.
n  When the field is n, then for all calls originating from a Client 
Room (even redirected calls) that terminate to this station, this 
station’s display will not show the redirection information. 
Only the client name and extension (or room, depending on 
what is administered on the Hospitality screen) displays.
Valid entries Usage
English 
French
Italian
Spanish
user-defined
Valid entries Usage
y/n 
Enter y for H.320 compliant calls. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
503 Attendant Console 
17
DIRECT TRUNK GROUP SELECT BUTTON 
ASSIGNMENTS (Trunk Access Codes)
Enter the trunk access codes (TACs) for local and remote switches. (There are 
fields for one local TAC and one remote TAC per button labeled Local and 
Remote.) The local TAC (1 to 4 digits) refers to a trunk group or Loudspeaker 
Paging zone on this switch. Remote TACs are only useful in a private network 
(including DCS) network. The remote TAC (1 to 3 digits) refers to a trunk group 
on the remote switch. If a remote TAC is given, then the local TAC must refer to a 
trunk group that connects directly to the remote switch and is also limited to 1 to 3 
digits. 
Lucent recommends a DCS trunk be specified as the local TAC between the local 
and remote switches. If the TAC specified as local between the local and remote 
switches is not a DCS trunk, the remote trunk cannot be monitored by the local 
switch.
HUNDREDS SELECT BUTTON ASSIGNMENTS
Enter in the appropriate field (1 through 20), the hundreds group to be associated 
with a Hundreds Group Select button located on an optional selector console. 
Valid entries Usage
1-4 digit number
*May be used as first digit
#
Valid entries Usage
1-3 digit hundreds 
group (plus prefix, if 
needed) Fields 1 through 8 are used when the selector console is 
a 24A-type console and fields 1 through 20 are used for 
a 26A-type console. Enter a hundreds group number 
that represents all but the last two digits of an extension 
number (for example, the Hundreds Select Button 
— 
on the selector console 
— for extension 3822 would be 
“38”). 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
504 Attendant Console 
17
Field descriptions for page 2
Screen 38. Attendant Console Data Module 
This page displays if the Data Module field on Page 1 is y. 
Data Extension
Enter the extension number assigned to the data module.
BCC
Only displays when the ISDN-PRI or ISDN-BRI Trunks field is enabled on the 
System-Parameters Customer-Options screen.
NOTE:
The BCC value is used to determine compatibility when non-ISDN facilities 
are connected to ISDN facilities (ISDN Interworking feature).
ITC
Valid entries Usage
1- to 5-digit numberMust agree with the system’s Dial Plan
Valid entries Usage
Display-only field  
Valid entries Usage
restricted
unrestricted
change station                                                          Page 2 of 4
                                   STATION
DATA MODULE
     Data Extension: ____  BCC: 2  ITC: restricted
               Name: _______________ COR: 1_  COS: 1_
TN: 1_
ABBREVIATED DIALING
 List1: ________
SPECIAL DIALING OPTION: default
   DEFAULT DIALING
        Abbreviated Dialing Dial Code (From above list): _
ASSIGNED MEMBER ( Station with a data extension button for this data module )
        Ext      Name
     1: 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
505 Attendant Console 
17
Name
Enter the name of the user associated with the data module. The name is optional, 
it can be left blank.
COR
Enter the desired class of restriction (COR) number.
COS
Enter the desired (COS) number to designate allowed features. See ‘‘
Class of 
Service’’ on page 545 for additional information on the allowed features.
TN
Enter the Tenant Partitioning number.
Abbreviated Dialing
List1
SPECIAL DIALING OPTION
Enter one of three dialing options that are available. This identifies the destination 
of all calls when this data module originates calls.
Valid entries Usage
0
–95
Valid entries Usage
0
–15
Valid entries Usage
s
System
gGroup. If g is entered, a group number is also required.
pPersonal. If p is entered, a personal list number also is required.
eEnhanced
Valid entries Usage
hot-line
default 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
506 Attendant Console 
17
HOT LINE DESTINATION — Abbreviated Dialing 
Dial Code
Only displays when the Special Dialing Option field is 
hot-line. The associated 
AD number is dialed when the user goes off-hook on a Data Hot Line call.
Hot Line Service allows single-line telephone users, by simply lifting the handset, 
to automatically place a call to a preassigned destination (extension, telephone 
number, or feature access code).
The Hot Line Service destination number is stored in an Abbreviated Dialing List. 
A Direct Department Calling (DDC), a Uniform Call Distribution (UCD), a 
Terminating Extension Group (TEG) extension, or any individual extension 
within a group can be a Hot Line Service destination. Also, any extension within a 
DDC group, UDC group, or TEG can have Hot Line Service assigned.
Use Hot Line Service when very fast service is required and when you use a 
telephone only for accessing a certain facility. Loudspeaker Paging Access can be 
used with Hot Line Service to provide automatic access to paging equipment.
DEFAULT DIALING Abbreviated Dialing Dial 
Code
The associated AD number is dialed when the user goes off-hook and enters a 
carriage return following the “DIAL” prompt. The data call originator also can 
perform data terminal dialing by specifying a dial string that may or may not 
contain alphanumeric names. Only displays when the Special Dialing Option field 
is 
default. 
Ext
This is the extension number of a previously administered user who has an 
associated Data Extension button and who will share the use of the module.
Valid entries Usage
A dial code  Within the range of the abbreviated dialing list type
Valid entries Usage
A dial code  Within the range of the abbreviated dialing list type
Valid entries Usage
Display-only field.