Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
697 Hospitality 
17
Field descriptions for page 1
Screen 96. Hospitality 
Message Waiting Configuration
This indicates whether message waiting notification requests and changes are 
being exchanged between the server and the PMS.
Controlled Restrictions Configuration
This indicates whether controlled restriction information is being exchanged 
between the server and the PMS. 
Valid entries Usage
act-nopms
  The message is acknowledged (MESSAGE ACK), but no 
action is taken.
act-pmsMessage waiting is active on the server and information 
between the PMS and server is being transmitted.
Valid entries Usage
act-nopms
  The message is acknowledged (MESSAGE ACK), but no 
action is taken. 
act-pmsThe server and the PMS exchange and accept controlled 
restriction information.
 change system-parameters hospitality                            Page   1 of   3
                              HOSPITALITY
                       Message Waiting Configuration: act-nopms
               Controlled Restrictions Configuration: act-nopms
               Housekeeper Information Configuration: act-nopms
                     Number of Housekeeper ID Digits: 0
                        Extension of PMS Log Printer:
               Extension of Journal/Schedule Printer:
             Client Room Coverage Path Configuration: act-nopms
              Default Coverage Path for Client Rooms:
             Forward PMS Messages to Intuity Lodging? n
                              PMS LINK PARAMETERS
                                    Extension of PMS:
                                   PMS Protocol Mode: transparent ASCII mode? n
                Seconds before PMS Link Idle Timeout: 20
Milliseconds before PMS Link Acknowledgment Timeout: 500
                    PMS Link Maximum Retransmissions: 3
            PMS Link Maximum Retransmission Requests: 3
                    Take Down Link for Lost Messages? y 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
698 Hospitality 
17
Housekeeper Information Configuration
This indicates whether housekeeper information is being exchanged between the 
server and the PMS. 
Number of Housekeeper ID Digits
Extension of PMS Log Printer 
This is a valid data extension number that is assigned to the data module 
connected to the PMS/Log printer. 
Extension of Journal/Schedule Printer
This is a valid data extension number that is assigned to the data module 
connected to the Journal/Schedule printer. 
Valid entries Usage
act-nopms
  The message is acknowledged (MESSAGE ACK), but no 
action is taken.
act-pmsIf active (act-pms), the server and PMS exchange and accept 
housekeeper information.
Valid entries Usage
0
 to 6Enter the number of digits that the housekeeper must dial for 
identification.
Valid entries Usage
Valid data 
extension 
numberCannot be a VDN extension. This extension is dialed by the 
server to send housekeeping and PMS events to the printer.
Valid entries Usage
Valid data 
extension 
numberCannot be a VDN extension. This extension can be the same 
as the PMS/Log printer and both sets of reports may be printed 
on the same printer. This extension is dialed by the server to 
send journal information or schedule reports to the printer. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
699 Hospitality 
17
Client Room Coverage Path Configuration
This indicates whether the server and the PMS exchange coverage path 
information for guest stations. 
Default Coverage Path for Client Rooms
This applies only to stations with a “client room” class of service in the 
“occupied” mode. This field is used for transparent or ASCII mode. The value in 
this field is also used during a translation save as the coverage path for each 
station with “client room” class of service. 
Forward PMS Message to INTUITY Lodging
This field is used only in ASCII mode.
Extension of PMS
Valid entries Usage
act-nopms
The message is acknowledged (MESSAGE ACK), but no 
action is taken.
act-pmsIf active (act-pms), the server and PMS exchange and accept 
coverage path information. This field does not apply to normal 
mode. When upgrading from a release that does not support this 
feature, the field is set to 
act-pms if the PMS protocol mode is 
administered for transparent or ASCII mode.
Valid entries Usage
1
 to 999Enter the coverage path assigned when the server receives a 
check-out message for a valid extension or a new check-in.
Valid entries Usage
y
PMS-to-INTUITY messages are sent through the server.
n  PMS-to-INTUITY messages are sent directly to the Lucent 
INTUITY Lodging system.
Valid entries Usage
Valid 
extensionEnter the data extension number the server dials to access PMS. 
Cannot be a VDN extension. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
700 Hospitality 
17
PMS Protocol Mode
This indicates the message protocol mode used between the server and PMS. 
Coordinate this option with your PMS vendor.
ASCII mode
The PMS Protocol Mode field must be 
transparent. 
Seconds Before PMS Link Idle Timeout 
 
Milliseconds Before PMS Link Acknowledgment 
Timeout 
This regulates how quickly the system responds to a message from the PMS (also 
known as “pace timing.”) This value is also used as the “inquiry message” (ENQ) 
time-out value. In most cases, keep this as short as possible. 
PMS Link Maximum Retransmissions
Valid entries Usage
normal
 
transparent
Valid entries Usage
y/n
Enter y when  the ASCII-only mode is being used for the PMS 
message set.
Valid entries Usage
5
 to 20Enter the idle time in seconds that the server waits for an 
acknowledgment from the PMS before the server enters link 
failure mode from the PMS transmission link.
Valid entries Usage
100
 to 2000Enter the time in milliseconds the system waits for an 
acknowledgment from the PMS indicating it correctly received 
a message.
Valid entries Usage
1
 to 5Enter the number of times that the server retransmits a message to 
the PMS in response to a negative acknowledgment, or sends an 
inquiry for acknowledgment from the PMS before giving up on 
the message. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
701 Hospitality 
17
PMS Link Maximum Retransmission Requests
Take Down Link for Lost Messages
 
Field descriptions for page 2
Screen 97. Hospitality screen
Dual Wakeup
Daily Wakeup
Valid entries Usage
1
 to 5Enter the number of times that the server will allow the PMS to 
request acknowledgment for a message that it sent.
Valid entries Usage
y/n
  Enter y to cause the PMS link to come down if messages are 
being lost.  Monitor your PMS error log if you use n.
Valid entries Usage
y/n
Enter y if each extension can request two wakeup calls within 
one 24-hour time period.
Valid entries Usage
y/n
Enter y if each extension can request daily wakeup calls.
  Page   2 of   3
HOSPITALITY 
Dual Wakeup? y Daily Wakeup? y VIP Wakeup? y
                                    VIP Wakeup Per 5 Minutes: ______
Room Activated Wakeup With Tones?
Time of Scheduled Wakeup Activity Report: ______
Time of Scheduled Wakeup Summary Report: ______
Time of Scheduled Emergency Access Summary Report: ______
Announcement Type: 
 Length of Time To Remain Connected To Announcement: 30____
             Extension To Receive Failed Wakeup LWC Messages: ______
            Routing Extension On Unavailable Voice Synthesis: ______
                    Display Room Information in Call Display? n
Automatic DID Assignment on Check-in? n
Number of Digits from PMS: 1
PMS Sends Prefix? y
Number of Digits in PMS Coverage Path: 3
Digit to Insert/Delete: 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
702 Hospitality 
17
VIP Wakeup
VIP Wakeups Per 5 Minutes
This field appears only if VIP Wakeup is  y.
Room Activated Wakeup with Tones
!CAUTION:
Set the following reports for a time other than when the system does its scheduled 
maintenance tests. To make sure the times do not overlap, enter the command display 
system-parameters maintenance and check when the system is set to run tests.
Time of Scheduled Wakeup Activity Report
This indicates the time of day that the Wakeup Activity Report will be printed on 
the Journal/Schedule Printer. This report summarizes the wakeup activity for each 
extension that had wakeup activity for the past 24 hours. 
Time of Scheduled Wakeup Summary Report
This indicates the time of day that the Wakeup Summary Report will be printed on 
the Journal/Schedule printer. This report gives an hour-by-hour summary of the 
number of scheduled wakeup calls and a list of extensions to which wakeup calls 
were attempted but did not complete during the hour. 
Valid entries Usage
y/n
Enter y if each extension can request VIP wakeup calls.
Valid entries Usage
1 through 50
Enter the number of VIP Wakeup calls allowed in a 5-minute 
interval.
Valid entries Usage
y/n
Enter y if wakeup calls can be activated via tones that prompt 
users for the time they wish to waken.  This allows room 
activated wakeup calls without the use of a speech synthesizer 
or a display telephone.
Valid entries Usage
hh:mm:am/pm
Enter the time where hh=hour, mm=minute, am/pm=A.M. or 
P.M.
Valid entries Usage
hh:mm:am/pm
Enter the time where hh=hour, mm=minute, am/pm=A.M. or 
P.M. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
703 Hospitality 
17
Time of Scheduled Emergency Access 
Summary Report
This indicates the time of day that the Emergency Access Summary Report will be 
printed on the Journal/ Schedule printer. 
Announcement Type
This indicates the type of automatic wakeup announcement the hotel guest will 
receive. Allowable entries are as follows:
NOTE:
One of the following four fields appears depending on what data is entered 
in the Announcement Type field.
Valid entries Usage
hh:mm:am/pm
Enter the time where hh=hour, mm=minute, am/pm=A.M. or 
P.M.
Valid entries Usage
external
Applicable when using an announcement adjunct.
If 
external is used, complete the Auxiliary Board for 
Announcement
 field.
integratedApplicable when using the TN750B or TN750C 
announcement circuit pack.
If 
integrated is used, complete the Integrated 
Announcement Extension
 field. The extension you enter 
must be a valid integrated announcement extension 
(administered on the Recorded Announcements screen) or a 
VDN. If you enter an invalid extension, the server displays an 
error message.
mult-integMulti-integrated; applicable when using the TN750B or 
TN750C announcement circuit pack.
If 
mult-integ is used, complete the Default Announcement 
Extension
 field. The extension you enter must be a valid 
integrated announcement extension (administered on the 
Recorded Announcements screen) or a VDN. If you enter an 
invalid extension, the server displays an error message.
voice- 
synthesisIf voice-synthesis is used, complete the Announcement 
Ports
 field.
music-on-holdIf music-on-hold is used, no other field appears.
silence If silence is used, no other field appears. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
704 Hospitality 
17
Auxiliary Board for Announcement
This field appears only when the 
external announcement type is used. This 
indicates the equipment location of an auxiliary trunk circuit that connects to the 
external announcement equipment. Enter a 5-character circuit pack number. 
Integrated Announcement Extension
This field appears only when the integrated announcement type is used. This 
indicates the wakeup announcement extension when using the integrated 
announcement circuit pack. 
Default Announcement Extension
This field appears only when the 
mult-integ announcement type is used. This 
indicates the default wakeup announcement extension when using the integrated 
announcement circuit pack. 
Announcement Ports
This field appears only when the 
voice-synthesis announcement type is used. 
For the 
voice-synthesis announcement type, this indicates the equipment 
location of two ports on the voice synthesizer circuit pack. 
Valid entries Usage
1
 to 3cabinet
A to Ecarrier
0 to 20slot
Valid entries Usage
valid extension or VDN Enter the extension of the announcement you want 
to use for wakeup calls.
Valid entries Usage
valid extension or VDN Enter the extension of the announcement you want 
to use for default wakeup calls.
Valid entries Usage
1
 to 3cabinet
A to Ecarrier
0 to 20slot
01 to 04circuit 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
705 Hospitality 
17
Length of Time to Remain Connected to 
Announcement
Enter the length of time in seconds that a hotel guest will be connected to an 
announcement. This applies only after the guest has heard the announcement 
completely one time, but continues to listen. 
Extension to Receive Failed Wakeup LWC 
Messages
This indicates where unsuccessful wakeup LWC messages will be stored. This is 
usually administered to an unassigned extension (cannot be a VDN extension) or 
to the attendant (attd). In addition, a LWC lamp for that extension is usually 
assigned to the attendant console as an indication of failed wakeup calls. 
Routing Extension on Unavailable Voice 
Synthesis
This indicates where a wakeup call will go to if both wakeup announcements on 
the Speech Synthesizer circuit pack are not available. This is usually administered 
to an unassigned extension (cannot be a VDN extension) or to the attendant (attd). 
Display Room Information in Call Display
This indicates the type of guest room information displayed on phone displays. 
Valid entries Usage
0
 to 300
Valid entries Usage
Unassigned extension or 
attd
Valid entries Usage
Assigned extension or attd
Valid entries Usage
y
  If this field is set to y, the phones will display the name and 
room number. The extension number and room number are 
not always the same number.
nIf this field is set to n, the phones will display the name and 
extension number. 
						

							DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
706 Hospitality 
17
Automatic Selection of DID Numbers
This field assigns a 2- or 5-digit number to a guest’s phone number that is not 
associated with the room number.
Number of Digits from PMS
This indicates the number of digits being sent from the PMS to the server to 
identify room numbers. 
NOTE:
If the Number of Digits from PMS field is blank and the PMS Sends Prefix 
field is set to 
n, the server will not support an extension that starts with 0.
PMS Sends Prefix
This indicates if the PMS sends a prefix digit to the server as part of the room 
numbering plan. 
NOTE:
If the PMS Sends Prefix field is set to n and the Number of Digits from 
PMS
 field is blank, the server will not support an extension that starts with 
0.
Number of Digits in PMS Coverage Path
This indicates whether the coverage paths are 
3 or 4 digits long. There can be up 
to 9999 coverage paths.
Valid entries Usage
y/n
Enter y to use the Automatic Selection of DID Numbers for 
Guest Rooms feature.
Valid entries Usage
1
 to 4When using normal mode, digits 1 through 4 are valid. 
1 to 5When using transparent or ASCII mode, digits 1 through 5 are 
valid.
blank If using mixed numbering in the server, leave this field blank.
Valid entries Usage
y
/n
Valid entries Usage
3
 to 4